Wed.Dec 25, 2024

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U.S. Hotels May Have Hit Occupancy Ceiling in 2024

Skift Blog

Skift Take: Hotels aren't full! (Except in Manhattan.) One theory why is that corporate travelers who used to book rooms for days or weeks at a time are taking shorter trips because of hybrid work.

Occupancy 313
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Why Hotels Pretend Not to Know You—And How to Fix It

Demand Calendar

Hotels often fail to recognize guests due to fear of GDPR and other data privacy regulations. If misunderstood, these regulations can make hotel staff see you as a potential legal issue rather than a valued repeat guest. While caution is essential, it leads to an industry-wide habit of underpersonalization. Let's explore why this happens and how you can break the cycle to be recognized and appreciated at every property you visit.

Hotels 98
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Japan Airlines Under Cyberattack, Flights Delayed

Skift Blog

Skift Take: The operational disruption, though temporary, highlights the aviation sector's vulnerability, especially at a time when airlines are ramping up digital innovation to improve customer experience.

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Hospitality Marketing Trends: 19 Must-Know Upcoming Trends for 2025

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Adopting the right hospitality marketing strategy can be crucial for your business's long-term success, helping you attract customers, optimize revenue, and build recognition and trust. Achieving this requires you to keep up with the latest hospitality marketing trends. In this article, you can learn more about hospitality trends for 2025. Table of Contents: What The post Hospitality Marketing Trends: 19 Must-Know Upcoming Trends for 2025 appeared first on Revfine.com.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Mastercard SpendingPulse: Total U.S. Restaurant Sales Surge 6.3%

Hospitality Tech

Consumer demand for experiences like dining out strengthened in the holiday season, with restaurant spending growth up 6.3% compared to last year, according to preliminary insights from Mastercard SpendingPulse.

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HT's 10 Most Read Hotel Tech Articles of 2024

Hospitality Tech

From digital transformation and AI-driven personalization to cybersecurity and advanced connectivity, these articles highlight the innovations and challenges that defined the hotel tech landscape in 2024.

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