Mon.Aug 05, 2024

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AI Will Speed Travel Agent Decline, Says Booking CEO. Not So, Says ASTA Boss

Skift Blog

Skift Take: True, as the head of ASTA says, some people will always prefer to use a travel advisor over an online travel website. But in the big picture, how will AI skew the trend?

Travel 310
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Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale

Hotel Management

Hyatt Regency Sydney, Australia’s largest hotel at 878 keys, is taking a lead on food waste by becoming the first hotel in the world to introduce an insect-powered food waste management system by Goterra onsite. Created by Olympia Yarger, the innovative system utilises Black Soldier Fly larvae, housed in high-tech, containerised units dubbed ‘Maggot Robots’, to rapidly break down large quantities of food waste, reducing it by 95% in just 24 hours.

Scale 278
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Kayak Can Now Show Southwest Flights – Finally

Skift Blog

Skift Take: One of the key remaining questions is whether Southwest will start offering its flights for bookings on online travel agencies. The betting here is that Southwest won't allow Expedia or Priceline to get on board.

Travel 309
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Future Trends in Boutique Hotels

Hospitality Net

As the boutique hotel industry continues to evolve, staying ahead of emerging trends is crucial for maintaining a competitive edge. At the upcoming Boutique Hotel Owners Conference, taking place on September 16-17, industry leaders will share their perspectives on the future trends shaping boutique hotels. Here are insights and advice from four of the conference speakers: Tara Medina, Kimberly Walker, Deborah O’Donnell, and Alexandra Walterspiel.

Hotels 289
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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What’s Going on With the Economy? And How Will it Impact the Travel Sector?

Skift Blog

Skift Take: Unemployment is still at historically low levels and financial markets have only been selling off for a few days after strong gains. But the sentiment has shifted.

Travel 300
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IHG Partners With NGO Action Against Hunger to Combat Food Insecurity

Lodging

LONDON—IHG Hotels & Resorts announced a multi-year partnership with global NGO Action Against Hunger in support of its work to combat food insecurity and hunger for millions of people around the world. It’s estimated that one in three people globally are uncertain where their next meal is coming from, due to poverty, conflict, inefficient food systems, and climate change.

Resorts 264

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Getting an Upgrade: Wyndham Taps Strickland as Chief Commercial Officer to Help Usher in New Tech Era

Lodging

With an overarching goal of “building on the consumerization of IT,” Wyndham Hotels & Resorts recently tapped company veteran Scott Strickland as its new chief commercial officer, forging a unified commercial strategy designed to bring all 25 of its brands together. In his previous role as chief information officer, Strickland managed and deployed the company’s $275 million investment in technology, digital, and franchisee opt-in services over the course of the past five years.

Resorts 262
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Thailand Takes Step Toward Legalizing Casinos With Draft Bill

Skift Blog

Skift Take: Thailand's decision to legalize casinos could be its big "ka-ching" moment, potentially transforming its tourism sector and unlocking economic benefits.

Casinos 272
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MOLLIE Aspen Partners With Hotel Internet Services for Future-Proof WiFi and High-Speed Guest Connectivity

Hospitality Net

Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, has announced the deployment of a sophisticated WiFi network upgrade for MOLLIE Aspen in Aspen, Colorado. A newly constructed luxury property designed to reflect the natural beauty of its mountain surroundings and offer refined comfort and convenience to its guests, MOLLIE Aspen selected HIS to design and implement a scalable network that would outperform typical W

Services 246
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Federal Judge Rules Google Is a Monopolist, Stifles Search Engine Competition

Skift Blog

Skift Take: Booking Holdings and Expedia spend billions of dollars each year to have their websites prioritized within Google search results pages, so any overcharging would hit them hard.

Travel 265
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Percipia’s Hospitality PMS Interface Parallax Iis Now Available on Oracle Cloud Marketplace

Hospitality Net

Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers and a member of Oracle PartnerNetwork (OPN), today announced that Parallax is available on Oracle Cloud Marketplace and can be integrated with Oracle Cloud Infrastructure for Opera PMS. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

Casinos 263
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How Are Indians Traveling This Independence Day? – India Report

Skift Blog

Skift Take: With each long weekend, Indians are finding new destinations for travel. Scenic beauty and easy visa norms, however, continue to be a factor in how they make their booking decisions.

Travel 257
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Sunrise Beach Hotel Opens Its Doors Under the Renowned Myconian Collection

Hospitality Net

The family-owned Myconian Collection is thrilled to announce their latest acquisition of Sunrise Beach Hotel, a stunning luxury boutique hotel located on the charming and secluded Agrari Beach, Mykonos. This new acquisition brings Myconian Collections exquisite portfolio to 14 properties located across the island.

Hotels 246
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IndiGo Reveals Business Class and Loyalty Program Launch Dates

Skift Blog

Skift Take: Low cost no more: With these new offerings, it’s clear IndiGo is aiming for a little more luxury and a lot less budget.

Business 281
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Cycas Secures First Hotel Signing In Luxembourg

Hospitality Net

Cycas Hospitality continues to drive forward its ambitiousEuropeanexpansion,with the signing of its first hotel in Luxembourg.The133-roomnew buildhotel, at the heart of therevolutionaryGRIDXcomplex, will be operated by the award-winning pan-European operator under its first hotelmanagementagreement with Félix GIORGETTIS.à r.l. Planned to openmid 2025, the GRIDX development is located in Wickrange in the southwest of Luxembourg at the cross-roads of the country’s transport links to thenearbyBelgi

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Marriott International names long-standing executive Jason Nuell as leader of ANZP

Hotel Management

Marriott International has named long-standing employee, Jason Nuell, as Area Vice President – Australia, New Zealand and Pacific (ANZP), succeeding Sean Hunt, who retired last month. Nuell has worked at Marriott International for over 20 years, most recently serving as Vice President Customer Experience and F&B Design Services APEC. Nuell has relocated from the company’s Asia Pacific excluding China (APEC) headquarters in Singapore to Sydney to take up the role.

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Eight Continents Hotels & Resorts Expands Footprint in Scotland

Hospitality Net

Eight Continents, a leading name in the global hospitality industry, proudly announces the expansion of its portfolio with the inclusion of the renowned Taychreggan Hotel in Scotland. This historic and picturesque hotel, nestled on the banks of Loch Awe, enhances Eight Continents’ commitment to offering unique and luxurious experiences in iconic locations around the world.

Resorts 244
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Ask Skift: How Are Heat Waves Affecting Travel?

Skift Blog

Skift Take: Heat waves around the world have posed enormous challenges for businesses, including those in travel. Here's a look at how scorching temperatures are impacting the travel industry.

Travel 157
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Questex Rebrands The Annual Hotel Conference to The Annual Hospitality Conference, Expands Event Scope to Include a Broader Spectrum of Hospitality

Hospitality Net

Questex today announces the rebranding of The Annual Hotel Conference to The Annual Hospitality Conference (AHC). The new brand reflects the focus on a broader spectrum of hospitality such as hotels, F&B, restaurants, pubs, co-living spaces, venues, and more. For the 21st year, the brightest of UK hospitality gather to learn, network and be inspired at the conference.

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Veriu Group taps into Hunter Valley tourism with Punthill Maitland opening

Hotel Management

Veriu Group has introduced its first property in regional NSW with the opening of Punthill Maitland, in partnership with the Panthera Group, on Monday August 5. The 76-key apartment hotel, at 373 High Street, is the first hotel brand to open in the town in more than a decade. “We’re extremely pleased to have added Punthill Maitland to our existing portfolio,” said Veriu Group CEO, Zed Sanjana.

Tourism 147
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Recipe for poultry sausages with tarragon [by Chef Christian Segui]

Hospitality Net

Discover the authentic recipe for homemade poultry sausages, created by Chef Christian Segui, Meilleur Ouvrier de France Charcutier-Traiteur and Executive Chef at the EHL Hospitality Business School in Lausanne. With his expert advice and professional tips, you will learn how to make this delicious charcuterie speciality, perfect for your summer barbecues.

Business 241
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AHLA Issues Statement Following Release of NYC Revised Bill

Lodging

WASHINGTON—American Hotel & Lodging Association Interim President and CEO Kevin Carey issued the following statement after the release of a revised bill that would impose new measures against hotels in New York City: “The city council’s discussions regarding the Hotel Safety Act continue to exclude those who will be most affected by the legislation—hotel owners, management companies, sub-contractors, and tens of thousands of hotel workers.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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STR Weekly Insights: 21-27 July 2024

Hospitality Net

The industry reached the season turning point of the summer with U.S. occupancy falling after the previous week’s annual peak. While this seasonal decline was expected, it was greater than the decrease seen last year and in 2019. The previous week’s tech outage lifted performance for the first two days of the week, however, each day following slowed up to the largest decline on Saturday.

Occupancy 239
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Wyndham reports record growth in Asia Pacific with more than 120 signings in the first half of 2024

Hotel Management

Wyndham Hotels and Resorts registered record growth across Asia Pacific during the first half of 2024, driven by the strong return of travel across the region. Wyndham’s strong performance included a record number of signings in the region of more than 120 hotels, with 74 new hotels opened and 8% year-on-year net room growth, equivalent to 15,100 rooms.

Resorts 130
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Renovations Near Completion for the Hyatt Regency Greenwich in Connecticut

Hospitality Net

Hyatt Regency Greenwich and Trinity Investments are proud to announce a nearly $40 million renovation, adding a modern touch to the historic campus while incorporating nods to the destination and the site’s past. The top-to-bottom transformation encompasses updates to the pool and fitness center, a new atrium event space, the introduction of Glenna’s Cafe and Market alongside Townsend Bar, and a complete remodel of all 374 guest rooms and suites.

Events 237
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Roca highlights the latest trends in bathrooms

Hotel Designs

Hotel Designs Roca highlights the latest trends in bathrooms Roca highlights the latest trends in bathrooms From innovative technology to stylish aesthetics, Roca highlights the cutting-edge trends that are transforming bathrooms into luxurious and functional spaces… While trends in bathroom design may not change as rapidly as fashion, bathroom manufacturers are still tasked with staying ahead of the curve.

Hotels 111
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Navigating Marketing’s Role in Commercial Strategy: Insights from Stephanie Smith

Hospitality Net

At the recent HSMAI Commercial Strategy Conference, Stephanie Smith, CEO of Cogwheel Marketing & Analytics, delivered a presentation on the intricacies of marketing within the broader commercial strategy. Her goal was to provide a marketing perspective that complements the revenue-focused insights shared by other industry leaders. Her delivery and extensive knowledge offered attendees practical tools to enhance their commercial strategies.

Revenue 236
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How AI chatbots can revolutionize hotel bookings

eHotelier

The future of hotel bookings is not just about being online; it’s about being intelligently and engagingly present, guiding each visitor towards becoming a guest.

Hotels 116
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9 things your human employees can do that technology can’t

Hospitality Net

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operations in ways we couldn’t have imagined a couple of decades ago.

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First dual-branded property in Annapolis, MD, opens

Hotel Business

Hotel management company Colwen Hotels and Marriott International have opened a dual-branded hotel in Annapolis, MD: Residence Inn Annapolis and Fairfield Inn & Suites Annapolis. The four-story property offers two accommodation types and features an integrated reception desk, lobby, 24/7 market, business center, meeting room, fitness facility, guest laundry, complimentary breakfast, bar and lounge, outdoor patio, dog park and free, enhanced WiFi.

Branding 104
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.