Fri.Aug 23, 2024

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Who’s Winning the U.S. Airline Loyalty Game?

Skift Blog

Skift Take: Running a profitable airline in the U.S. is increasingly about loyalty, not just logistics. All of the ‘Big Three’ lean heavily on frequent flyer programs and co-branded credit cards to help drive revenue - but who came out on top in Q2?

Revenue 329
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Understanding the Psychology of Selling

Anthony Cole Training

All salespeople and their managers want to understand the psychology of selling and in fact, is it a highly searched phrase on google. Giving credit where credit is due, The Psychology of Selling is a well-regarded book by legendary sales professional Brian Tracy that should certainly be on every salesperson’s list of must-reads.

Sales 282
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Interest Rate Cuts Could Unlock Hotel Dealmaking: 9 Trends to Watch

Skift Blog

Skift Take: Cuts to interest rates would inject much-needed momentum into hotel deals and development. It's time to dust off those "When Rates Fall, Hotels Call" t-shirts you've had in the closet.

Hotels 325
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Lodging Econometrics: Global Hotel Construction Pipeline Reaches Record High

Lodging

The Q2 2024 Global Construction Pipeline Trend Report by Lodging Econometrics (LE) stated that the total pipeline ascended to a record-high 15,453 projects with 2,395,726 rooms, up 6 percent by projects year-over-year (YOY) and 4 percent by rooms. Worldwide, at the close of the second quarter, there were 6,265 projects/1,115,989 rooms under construction, up 2 percent by projects and 1 percent by rooms YOY.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Ask Skift: How Are Airlines Using AI?

Skift Blog

Skift Take: It’s still early days, but most of the experiments with AI are focused on improving customer service and increasing the efficiency of flight operations.

Services 318
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Sonesta Names Christopher Trick Chief Marketing & Performance Officer

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the appointment of Christopher Trick as chief marketing and performance officer. In this new role, he will lead the company’s greater marketing and revenue-focused efforts. “We congratulate Christopher Trick on his new role as chief marketing and performance officer, a key position that marks an exciting new chapter for Sonesta,” said John Murray, CEO of Sonesta.

Market 277

More Trending

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Canadian Lodging Outlook Quarterly 2024-Q2

Hospitality Net

Canadian Hotel demand continues to outperform 2019 levels in terms of overall occupancy and is even neck and neck with 2018 which was Canada’s occupancy peak. ADR’s robust growth above inflationary rates at 4.3% YTD leads healthy RevPAR growth of 4.0% YTD June. In spite of inflation, deflated RevPARs are higher than pre-COVID levels. We have faced many headwinds with consumer disposable income constraints and geopolitical uncertainty; however, hotel performance continues to roar forward!

Occupancy 264
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The State of Travel: Hotels and Online Travel

Skift Blog

Skift Take: The pandemic may be in the rearview mirror for hotels and online travel agencies, but the challenges for those sectors are far from over — especially with the threat of a recession still looming.

Travel 296
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Maximize your hotel stays: 10 best hotel loyalty programs of 2024

Hospitality Net

Just about every hotel brand offers some sort of loyalty program for their guests, rewarding frequent stays with discounted or free nights, in addition to other perks such as upgrades, free Wi-Fi, or late check-out. With so many programs to choose from, how do you pick the right one to save big bucks on travel?

Hotels 246
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Biz Class Bookings, Viking’s Earnings and Small Meetings Boom

Skift Blog

Skift Take: Today's podcast looks at hotels' new business travel workaround, Viking's strong path to 2025, and industry accommodations for a boom in smaller-scale meetings and events.

Scale 289
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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200 Years of Sitting Pretty in Dublin: A Short Walk Through History and Hospitality at The Shelbourne Hotel

Hospitality Net

Since 1824, The Shelbourne has been a warm and inviting jewel of hospitality and the setting for some of the most dramatic cultural and political moments in Irish history. Beloved by guests and locals as “Ireland’s living room,” The Shelbourne has always reflected the spirit of the city around it, playing a significant role in the literary, social, political, culinary and artistic traditions of Irish society.

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China’s Inbound Tourism Surges, But Still Lags Behind 2019 Levels

Skift Blog

Skift Take: Chinese tourism, both inbound and outbound, remains far below pre-Covid levels. Despite recent gains, China has significant ground to recover in its travel sector.

Tourism 266
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Kimpton Santo Hotel To Open August 29

Hospitality Net

White Lodging and Kimpton Santo, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, are thrilled to announce Kimpton Santo will open on Thursday, Aug. 29, 2024. Kimpton Santo is located at 431 S. Alamo and stands at the forefront of a new wave of hospitality destinations in the city, offering a truly exceptional luxury lifestyle hotel experience.

Hotels 246
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Middle East Tourism Surges, Hotel Construction Hits All-Time High

Skift Blog

Skift Take: The Middle East is one of the few regions to already be ahead of 2019 tourism, led by Saudi Arabia's transformation plan.

Tourism 289
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Apple Pay, A Catalyst for Growth in Hospitality

Hospitality Net

However, Apple Pay has defied this trend for mobile payments, completely spearheading the shift towards contactless and mobile transactions.

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Park Hyatt New York Shares Renovation Details

Lodging

NEW YORK—Park Hyatt New York is set to undergo a series of enhancements to the property. The multi-million-dollar investment will include the 500-square-foot “Manhattan Suite” on the top floor of the 25-story hotel, introduce the signature Rossano Ferretti salon and Spa Nalai in their new locations, and upgrade the hotel’s suites. “We are thrilled to unveil this remarkable transformation as we celebrate our 10th anniversary,” said Laurent Ebzant, area vice president/general manager of Park Hyatt

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Accor to open new Mövenpick hotel in Armenia

Hospitality Net

Accor, a world leading hospitality group, today announces the signing of an agreement with 4A Capital LLC to open a new Mövenpick hotel in Armenia. Located in Tsaghkadzor, the country’s most popular ski and resort town, the 198-room newly constructed hotel, Mövenpick Resort Tsaghkadzor, is expected to open in 2026. Guests will enjoy the best of Swiss hospitality, high-end food and beverage concepts, and access to rewards through the global loyalty programme, ALL - Accor Live Limitless.

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AHLA Releases Statement About FTC Rule Block in Texas

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey released the following statement after a federal judge in Texas blocked the Federal Trade Commission (FTC) from enforcing a rule that bans noncompete agreements: “The FTC overstepped its authority by approving a rule that allows federal interference in multitudes of business agreements across the country.

Business 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Meliá has already saved more than 30,000 food packs through the Too Good To Go app

Hospitality Net

The Meliá Hotels International hotel group, as part of its determination to develop policies committed to sustainability and the environment, continues to confront food waste in its hotels. In addition to adopting measures to reduce waste in its properties, through its collaboration with the Too Good To Go app, the leading mobile application in the fight against food waste, the hotel group has just reached the figure of 30,000 food packs saved, which represents more than 30 tonnes of food.

Hotels 246
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CoStar: U.S. Hotel Industry Reports Mixed Performance Results Year-Over-Year

Lodging

WASHINGTON—The U.S. hotel industry reported mixed comparisons year over year, according to CoStar’s latest data through August 17, 2024. U.S. Hotel PerformanceAugust 11-17, 2024 Percentage change from comparable week in 2023:Occupancy: 66.9 percent (down 0.2 percent)ADR: $156.35 (up 1.0 percent)RevPAR: $104.54 (up 0.9 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in each of the three key performance metrics: occupancy (up 34.3 percent to 75.3 percent), ADR (

Occupancy 147
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NH Hotels & Resorts Makes Indian Ocean Debut with Opening of NH Maldives Kuda Rah Resort

Hospitality Net

Minor Hotels, a leading hospitality group with more than 550 hotels in 56 countries, has announced the arrival of the first NH Hotels & Resorts branded property in the Indian Ocean, with NH Maldives Kuda Rah Resort set to open its doors on 01 September 2024.

Resorts 246
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Mainsail Motel & Cottages

Webrezpro

Soak up the sunshine at Mainsail Motel & Cottages. Nestled in the heart of Hampton Beach, New Hampshire, this property is close by restaurants, shops, and other attractions–check out the Seashell Stage! There’s also free parking and a heated swimming pool onsite.

Motels 89
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Signing of Ramada Encore by Wyndham in Gurugram, Delhi-NCR

Hospitality Net

AS Hotels & Residences Private Limited, a renowned hospitality company with interest in hotels, IT/ITeS as well as real estate is pleased to announce its partnership with Wyndham Hotels & Resorts to open ’Ramada Encore’ branded hotel in Sector 84, Gurugram, Haryana.

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Resort Marketing – 12 Ways to Boost Your Resort Bookings

MediaBoom

The luxury resort industry is a fiercely competitive arena where capturing and retaining guests is paramount. With countless options at their fingertips, discerning travelers expect nothing short of exceptional experiences. To capture the attention of discerning travelers , resorts must deliver exceptional experiences and employ sophisticated marketing strategies.

Resorts 91
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Signing of Ramada Encore by Wyndham Jammu Akhnoor Road

Hospitality Net

M/s Triple S, a hotel and development company based out of Jammu, today announces the signing of a franchise agreement with Wyndham Hotels & Resorts, for a new hotel development under the Ramada Encore by Wyndham brand.

Resorts 245
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State Of The Hospitality Industry August 2024

Hotel News Resource

The travel industry is experiencing a robust comeback in 2024, which is a ray of hope for industry stakeholders who have been eagerly awaiting positive signs.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Work From Anywhere: Booking.com Presents Four Ideal Destinations for Digital Nomads

Hospitality Net

The digital nomad population is growing with over half (51%*) of global travelers working from home once a week last year, while 41%* are interested in a ‘workcation’. For entrepreneurs in particular, the freedom to work across borders is liberating, and with World Entrepreneurs Day celebrated on August 21, we are spotlighting destinations that offer flexi and remote workers great amenities, affordability and quality of life.

Travel 243
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Green is Gold: How Regenerative Tourism is Transforming Marketing Strategy for Hotel Teams

Refine

The shift towards regenerative tourism represents a significant opportunity for hotels to differentiate themselves in a crowded market while contributing positively to the greater good. By effectively marketing these initiatives, hotels can attract conscious travelers, enhance their brand reputation, and play an important role in shaping the future of tourism.

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Ginger Udaipur Opens Its Doors

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Udaipur, Shastri Circle. The hotel embodies the brand’s signature Lean Luxe philosophy, providing guests with a contemporary and comfortable stay.

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3H Group acquires Tampa Hyatt Place

Hotel Business

Real estate developer 3H Group has acquired the Hyatt Place Tampa Airport/Westshore. LBA Hospitality will manage the property. “The trust bestowed upon us by 3H Group to manage their hotel properties is a fundamental component of our growth and aligns with our values,” said Beau Benton, president, LBA Hospitality. “Assuming the management duties for Hyatt Place Tampa Airport/Westshore allows 3H Group to concentrate on exploring new development opportunities, reassured by our de

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.