Tue.Apr 23, 2024

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American Airlines Cuts Travel Agencies Slack: Extends Deadline For Loyalty Points

Skift Blog

Skift Take: Who's in and who's out of American Airlines' new preferred agency program to date? The deadline extension seems to indicate their are some hiccups along the way.

Travel 309
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Red Roof Names Zack Garib As President; Fouad Malouf to Newly Created Position Of COO

Lodging

Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately. Gharib brings more than two decades of senior management experience in franchising, operations and brand management with companies such as Marriott, Vacasa, LaQuinta by Wyndham and Highgate Homes. He is widely regarded as a hospitality management innovator, having created and launched award-winning development, strategic planning and franchise operations p

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New Schengen Visa Rules for Indian Visitors: Key Questions Answered 

Skift Blog

Skift Take: Destinations value Indian travelers, but lengthy visa processing times lasting months act as significant deterrents. The adoption of these new regulations by European authorities reflects a proactive effort to tackle these concerns, aiming to boost tourism flow.

Tourism 302
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Construction Begins On Royal Caribbean’s First Royal Beach Club

Hospitality Net

Royal Caribbean International and The Bahamas marked the start of a new adventure today as the cruise line broke ground on Royal Beach Club Paradise Island, the 17-acre beach day experience on Paradise Island in Nassau, The Bahamas. The beginning of construction was celebrated on location, where Royal Caribbean Group President and CEO Jason Liberty and Royal Caribbean International President and CEO Michael Bayley were joined by The Bahamas’ Prime Minister Philip Davis and Deputy Prime Minister

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Vacation Rentals on Business Trips? Who Gets the Best Airline Seat?

Skift Blog

Skift Take: Business travel still has a long way to go in terms of sustainability and accommodating employee needs. Mastercard’s latest survey shows how no company is the same.

Business 292
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Rosewood Hotel Group Unveils The Impact Trailblazers

Hospitality Net

Following the 2023 announcement of its sustainability and social impact roadmap Rosewood Impacts, Rosewood Hotel Group today unveils the Impact Trailblazers, six properties who are upleveling the portfolio’s sustainability and social responsibility successes and ambitions. The Impact Trailblazers, which include Rosewood Hong Kong, Rosewood Baha Mar, Rosewood São Paulo, Rosewood Phnom Penh, Rosewood Mayakoba, and Rosewood Phuket, are leading the charge towards creating a future where people and p

Hotels 246

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dailypoint and Shiji expand their collaboration with PMS integration

Hospitality Net

dailypoint, the leading Data Management and CRM platform for the Hospitality Industry, is now fully compatible with the Shiji Enterprise Platform PMS. This expansion builds upon existing integrations with Infrasys Cloud POS and Shiji’s owned ORM solution, Shiji ReviewPro. With this enhanced integration, hoteliers can seamlessly exchange and centrally manage Guest Data, leading to improved and efficient digitized services.

Services 246
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5 Facts About Aman’s Luxury Yacht

Skift Blog

Skift Take: Aman has postponed the launch of its first yacht-style cruise offering until at least 2027. When it debuts, the palatial motor yacht will fuse Eastern mystique and minimalist chic.

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Visual Matrix and Duetto Integration Elevates Hotel Revenue Management

Hospitality Net

In a significant advancement for the hospitality technology sector, Visual Matrix is proud to announce its integration with Duetto and its flagship revenue management products: GameChanger, ScoreBoard, and BlockBuster. This partnership marries Visual Matrix’s robust property management system (PMS) and Mobile Operating Platform (MOP) with Duetto’s cutting-edge revenue management solutions, setting a new benchmark for operational efficiency and profitability in the hotel industry.

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JetBlue Posts a Loss as It Struggles With Elevated Capacity in Popular Markets

Skift Blog

Skift Take: JetBlue reported a $716 million loss on Tuesday as it recalibrates its strategy as a standalone carrier following the termination of its merger with Spirit Airlines.

Marketing 272
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Future of Hotel Procurement is in the Cloud—Here’s Why

Hospitality Net

If your hotel uses in-house software to manage procurement, leadership may be reluctant to adopt a cloud-based solution—especially if an on-premise system has served you well for many years. This mindset is likely to put your hotel behind competitors in the near future if it hasn’t already.

Hotels 245
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Atlanta Tourism Chief Talks World Cup, $1 Million Deal With Michelin Guide

Skift Blog

Skift Take: If the best teams play in Atlanta for the World Cup, it could be the home base for thousands of fans.

Tourism 318
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Travelodge Myeongdong Namsan: The Latest Addition to Seoul’s Hospitality Scene

Hospitality Net

Travelodge Hotels Asia proudly unveils its newest addition, Travelodge Myeongdong Namsan, marking another milestone in the city’s hospitality landscape. Situated in the dynamic Myeongdong district, this contemporary hotel enriches Travelodge’s esteemed Seoul portfolio alongside Travelodge Myeongdong City Hall, Travelodge Myeongdong Euljiro, and Travelodge Dongdaemun.

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Q&A: Abu Dhabi’s Strategic Leap Forward in Global Accessibility

Skift Blog

Skift Take: Abu Dhabi is strengthening its global tourism profile with major infrastructure leaps, including a new airport terminal set to improve connectivity and visitor experiences in line with its expansive tourism vision.

Tourism 256
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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CEO Pay in Hospitality 2023

Hospitality Net

The last time we did our CEO pay study it was pre-Covid, and things were looking very bright. Then the bottom fell out. Now in a post-Covid environment, it’s interesting to see some companies experiencing total recovery, while others have faced longer structural change. For example, public hotel companies, by and large, have had stock prices completely recovered, versus cruise lines, which have seen stock prices that have remained depressed by nearly 50%.

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Indian GenZs Plan International Travels After Getting First Salary – India Report

Skift Blog

Skift Take: Being meticulous planners and financially independent, young travelers have made India a lucrative source market for several countries.

Travel 261
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Redefining Hotel Technology:

Hospitality Net

Munich, April 2024. The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pattern, entrenched for over 15 years, stems from an outdated, transaction-oriented management framework.

Intent 241
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Here’s How Amadeus Employees Use AI with Microsoft Copilot 

Skift Blog

Skift Take: Amadeus is still determining how much more efficient generative AI makes the workplace, but employees were clear that they want to keep it.

Travel 251
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Club of Revenue Management by Radisson Hotel Group expands its global reach and extends its services to Sales, M&E, Voice, and Web optimization

Hospitality Net

In 2023, The Club of Revenue Management by Radisson Hotel Group (“The Club”) achieved remarkable milestones, making it a year of unparalleled success. Expanding its global reach, The Club established a center of excellence in New Delhi and consolidated Revenue Management, Sales, Meetings & Events, Voice, and Web Optimization into one cohesive unit providing 360° commercial services.

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Atlanta’s Michelin Guide Deal Translates to Tourism Dollars

Skift Blog

Skift Take: Today's podcast looks at Atlanta's Michelin deal, JetBlue's quarterly earnings, and how Amadeus uses AI.

Tourism 244
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Lucrèce Lacchio at Berceau des Sens: A chef with a unique background

Hospitality Net

Passing on skills is the essence of why I’m at EHL’s Berceau des Sens. The desire to teach and share stems from my background, the experiences I’ve gathered along the way, and my passion for gastronomy. When I decided to join EHL, I wasn’t just looking for a new professional challenge; I was looking for a place where my desire to share could fully flourish, where every day would be an opportunity to help others get to know this passion of mine.

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India’s TBO Gets Green Light for IPO

Skift Blog

Skift Take: Will TBO go into wait-and-watch mode like Oyo or Ixigo, or will it launch an IPO soon enough?

Travel 262
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The World’s Largest Mercure Hotel Opens On Singapore’s Hip Club Street

Hospitality Net

Mercure, a midscale brand from global hospitality leader Accor, announces the opening of Mercure ICON Singapore City Centre. Featuring 989 thoughtfully designed rooms, this newly built hotel is the largest Mercure hotel in the world.

Hotels 237
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Climate Change Comes for the Great Barrier Reef

Skift Blog

Skift Take: Today's podcast looks at the dying Great Barrier Reef, a new exec at Airbus, and better pay at Delta.

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From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou

Hospitality Net

Steve Jobs once said, “The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.” There is, perhaps, no more relevant sentiment to apply to the hospitality industry – a sector that is continuously molded by the fire of consumer preference yet often utterly resistant to the crashing waves of technological change.

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Elanor Hotels unveils luxury eco retreats within Parklands Resort Mudgee

Hotel Management

Elanor Hotels has expanded its regional accommodation offering with the recent launch of an eco-friendly and pet-friendly glamping experience, Mudgee Retreats. Located within the 30-acre Parklands Resort Mudgee – a 3.5-hour drive from Sydney – Mudgee Retreats encompasses 15 design-led canvas tents featuring luxurious four-poster king size beds, private ensuites and an outdoor deck.

Resorts 147
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Six Senses Kyoto Debuts in Japan, Taking Guests on a Sensory Journey of Reconnection

Hospitality Net

Six Senses Kyoto opens its doors today, marking the brand’s entry into Japan and an exciting new addition to its flourishing urban collection. Conveniently situated among the iconic heritage shrines and palaces within the ancient capital, Six Senses Kyoto invites guests to both an epicenter and an escape, to enjoy holistic wellness, signature sustainability and out-of-the-ordinary experiences.

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Trilogy Hotels appoints five leaders across commercial, distribution, HR and more

Hotel Management

Independent hotel management company, Trilogy Hotels, is expanding its team with the appointment of five experienced executives to its leadership team. Shaizeen Contractor has been appointed Chief Commercial Officer; Mardi Sparrow joins as Chief People Officer; Ben Salter has been named Director of Distribution and Systems; Josie Hungerford has been appointed Director of Growth; and Corporate Affairs and Amanda Warner takes up the role of Corporate Support Manager.

Revenue 147
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Hotel Atlántico Vigo celebrates a successful one-year anniversary with Mews

Hospitality Net

Mews, the industry-leading hospitality cloud that was recently named Best PMS at HotelTechAwards 2024, was chosen by Hotel Atlántico Vigo to run their operations exactly a year ago.

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Jerry Schwartz adds $25 million Leura Gardens Resort to burgeoning Blue Mountains network

Hotel Management

Schwartz Family Company has acquired Leura Gardens Resort in New South Wales’ Blue Mountains region for AU$25 million from the Elanor Hotel Accommodation Fund. As the 15th hotel in the Schwartz network, Leura Gardens Resort joins the company’s award-winning Fairmont Resort Blue Mountains and Leura Golf Club, all within a few minutes’ drive of each other, and strengthens its position as a premier leisure and conference provider in the region.

Resorts 147
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.