Thu.May 09, 2024

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Airline Credit Cards and Frequent Flyer Programs Come Under Federal Scrutiny

Skift Blog

Skift Take: Federal agencies are currently investigating whether airlines have devalued frequent flyer miles to make it more difficult for consumers to redeem award tickets.

Consumer 322
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Hyatt Hotels Corporation Reports Q1 2024 Results

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation reported first quarter 2024 results. Highlights include: Mark S. Hoplamazian, president and CEO of Hyatt, said, “The year is off to a great start with gross fee revenue reaching a record of $262 million in the quarter. Our pipeline also reached a new record, expanding 10 percent year-over-year to 129,000 rooms, and we realized net rooms growth of 5.5 percent.

Pipeline 290
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Vacasa Told Employees About Layoffs, Restructuring and Leadership Changes

Skift Blog

Skift Take: This was Vacasa's fourth layoff round since CEO Rob Greyber took over in September 2022.

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Booking.com: Family Travel Expected to Increase in Summer 2024

Lodging

Booking.com reports that searches for accommodations by families for the summer travel season are already seeing an 8 percent increase as compared to last year, while flight searches globally are seeing an increase of 21 percent. These figures underscore an interest in travel this summer, as families look to make the most of the warmer months ahead.

Travel 290
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hyatt Signals Strength in Business Travel, Loyalty, and All-Inclusives

Skift Blog

Skift Take: For months ahead, Hyatt is seeing business travelers and convention-goers flocking back to its properties while hordes of sun-worshippers continue to descend upon its all-inclusive resorts, especially in Cancun.

Business 310
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This Week’s Comings & Goings

Lodging

Sage Hospitality Group announced Justin Fowler as chief operating officer for Sage Restaurant Concepts, overseeing more than 50 restaurants, bars, cafes, and venues in the SCR portfolio. Hospitality Ventures Management Group announced the company has named Linda Philp as senior vice president and chief financial officer. She will be responsible for the company’s accounting, financial reporting, and risk management functions.

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Aimbridge Hospitality Names Eric B. Jacobs Chief Global Growth Officer

Lodging

PLANO, Texas—Aimbridge Hospitality, a leading, global hotel management company and the world’s largest third-party hotel operator, today announced Eric B. Jacobs as its new Chief Global Growth Officer, effective June 2, 2024. Jacobs will sit on the organization’s executive leadership team and report directly to Craig S. Smith, Chief Executive Officer.

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Hilton Grand Vacations: Weak Yen Dents Japanese Appetite for U.S. Timeshares

Skift Blog

Skift Take: Hilton Grand Vacations is also eyeing a sales boost by inheriting Bluegreen's marketing deal with Bass Pro's 200 stores after the timeshare giant fully digests its latest acquisition.

Sales 293
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Exclusive: inside Santa Monica Proper, California’s stunning luxury boutique hotel

Hotel Management

When it first debuted in mid-2019, the Santa Monica Proper Hotel quickly became one of the hottest hotels in Los Angeles and thanks to its brilliant style and hospitality, it’s remained incredibly popular since. Wayfarer checks in. Over the past seven years, the Proper Hotels brand has been setting benchmarks in the United States accommodation scene, particularly with its properties in California, headlined by one of our favourites in Santa Monica.

Hotels 241
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JetBlue Slashes its Winter Transatlantic Schedule — A Sign of Weakness or Strength?

Skift Blog

Skift Take: Almost a third of the airline's long-haul European capacity is being cut as it redeploys aircraft and resources to routes in the Americas.

Business 284
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Air India Express Cancels Over 80 Flights Amid Mass Leave by Cabin Crew

Skift Blog

Skift Take: The disruption in Air India Express operations comes as the airline sector prepares for a peak travel period.