Thu.Dec 14, 2023

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African Nations Look to India to Increase Tourism

Skift Blog

Skift Take: The rapidly booming Indian travel market is driving destinations worldwide to ramp up their marketing efforts toward the increasingly lucrative group - including those in Africa for which India is already a crucial source market.

Tourism 336
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CBRE Releases 2024 U.S. Real Estate Outlook

Lodging

DALLAS, Texas—CBRE foresees economic growth slowing in 2024, though a recession may be avoided and real estate transaction values will decline further, creating compelling buying opportunities, according to the company’s 2024 U.S. Real Estate Outlook. CBRE’s economists anticipate that resilient consumer spending will counter economic headwinds next year including high interest rates and near recessions in Europe and China.

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Trivago Ad Campaign Replaces 20 Actors With Just 1 Supported by AI

Skift Blog

Skift Take: It's ironic that one of the first reported instances of AI taking jobs in the travel industry revolves around Trivago displacing a couple of dozen pitchmen and pitchwomen around the world.

Travel 311
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Peppers Marysville unveils new look and Italian-inspired restaurant

Hotel Management

Shakespeare Property Group’s extensive refurbishment of Peppers Marysville in Victoria’s Yarra Valley has been completed, transforming the look of the property for future guests. The project included a refurbishment of the hotel’s entrance and reception area, guestrooms and day spa and a refresh of conference facilities, as well as the introduction of a new restaurant and a dedicated bike zone to cater to the many cyclists that visit the resort.

Resorts 290
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Consumer Complaints Against Airlines Have Soared

Skift Blog

Skift Take: A consumer watchdog report found that complaints against airlines have continued to increase in 2023, despite improvements made on cancellations and delays.

Consumer 310
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Exclusive: why Minor Hotels is entering the Build To Rent market

Hotel Management

Minor Hotels is making a foray into the Build to Rent (BTR) market with the launch of a Sydney accommodation, under its full-service property arm, Mint Residential. Citiscape by Mint Residential, located in Rockdale, officially opened on Thursday December 14, offering a collection of furnished studio apartments and communal facilities. Owned by Argentum Group and managed by Minor Hotels, the AU$20 million development is designed to offer would-be tenants a flexible alternative to the traditional

Market 264

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The Eve Hotel slated to open in spring 2024 at site of old Sydney factory

Hotel Management

Toga Group has set an opening date of September 2024 for the 102-room boutique hotel within its Surry Hills Village development. The Eve Hotel Sydney – owned by Toga Group and operated by TFE Hotels – is located on the site of Sydney’s original Wunderlich Ltd factory and will form part of a new lifestyle precinct, Wunderlich Lane, which will offer boutique shopping, al-fresco dining and design-led commercial and event spaces.

Retail 264
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A Look Back at Megatrends 2023

Skift Blog

Skift Take: The 2023 Megatrends were one for the books. Let's reflect on all of the excitement from last year and get a sense of what is to come for Megatrends 2024.

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Are Your Salespeople Committed to Sales Success?

Anthony Cole Training

Achieving commitment towards sales goals and success is crucial for cultivating a successful sales team. It requires a concentrated effort and the growth of each team member. Dave Kurlan, the founder of Objective Management Group , defines commitment to sales success as “T he willingness to do whatever is required to succeed in sales, at reaching quota, achieving goals and closing a particular deal or account- whatever it takes (ethically).

Sales 188
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Dubai’s Transportation Future Must Be Multi-Modal and Sustainable

Skift Blog

Skift Take: Dubai's rapid growth presents the challenge of balancing the pitfalls of mass travel against a sustainable and satisfying travel experience.

Travel 271
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Event Space Revenue Analytics: The “Marriage” of Revenue Management and CRM

Hospitality Net

The evolution of the hospitality industry towards a more integrated Commercial Strategy is ongoing. Overcoming the challenges involves not only technological advancements but also cultural shifts within organizations. The pursuit of a fully integrated, data-driven solution is likely to be an open-ended journey, and staying abreast of emerging technologies and industry best practices will be essential for continued success.

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Some Hotel Owners Balk at Proposed Choice-Wyndham Merger

Skift Blog

Skift Take: Some franchisees are worried their revenue would fall after a Choice merger with Wyndham. But Choice Hotels says it has heard from franchisees who expect to see gains to their bottom line from the proposed deal. The debate rolls on.

Revenue 262
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TownePlace Suites by Marriott Celebrates 500th Property Milestone with the Debut of TownePlace Suites Richmond Colonial Heights

Hospitality Net

The all-suites hotel brand welcomes its 500th hotel in Virginia, the state where TownePlace Suites first debuted in 1997TownePlace Suites Richmond Colonial HeightsTownePlace Suites Richmond Colonial Heights.

Branding 233
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Yosemite National Park to Require Reservations in 2024

Skift Blog

Skift Take: Yosemite National Park is trying to find a balance between the visitor experience and keeping it accessible.

Tourism 303
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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My Place Hotels of America Shares the Passing of Ron Rivett

Lodging

ABERDEEN, South Dakota—My Place Hotels of America announced the passing of Ron Rivett, the company’s co-founder and chairman. He leaves a 50-year legacy that includes co-founding Super 8 Motels with Dennis Brown in 1974. This venture marked a turning point in the budget hotel industry. Under Rivett’s leadership, Super 8 expanded rapidly, reaching a milestone of 1,000 locations globally by 1993.

Motels 173
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Dubai’s Luxury Hoteliers Aim for Global Expansion

Skift Blog

Skift Take: Today's podcast looks at Dubai's luxury promise, China's pent-up travel demand, and weaker tourism spending in the U.S.

Tourism 271
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WorldVue Partners With ProSafe for Secure Hotel Environments

Lodging

HOUSTON—WorldVue announced a partnership with ProSafe to provide a more secure environment for hotel employees at properties throughout the world. This partnership expands the safety capabilities of WorldVue’s hospitality customers with the use of ProSafe’s smartphone-based security applications. “We are proud to partner with ProSafe to support the industrywide roll-out of an innovative and valuable smartphone application that benefits hotel owners by providing a safer and more transparent worki

Hotels 162
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Turning Dubai From a ‘Dot in the Desert’ to a Global Hub

Skift Blog

Dubai has completed its journey from the "dot in the desert" to a truly global city where more than 200 nationalities at a time call home.

Tourism 275
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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CoralTree Hospitality Names Mike Everett EVP

Lodging

DENVER—Tom Luersen, president of CoralTree Hospitality, announced that Mike Everett has joined the company as executive vice president. Everett will lead the business development; design and development services; information technology and innovations team; openings and transitions; and engineering, security, and sustainability functions for the company.

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Substance With Style: Redefining Luxury Hospitality

Skift Blog

Skift Take: In episode nine of the Skift Ideas Podcast, we are joined by Christopher Norton, CEO of Equinox Hotels, to examine how the evolving expectations of the modern traveler are redefining the way brands are delivering luxury hospitality experiences.

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Stayntouch Receives Growth Equity Financing From Sixth Street Growth

Lodging

NEW YORK—Stayntouch announced it has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth, the technology growth investing arm of Sixth Street. Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management.

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Kerzner CEO on Loyalty Programs: ‘Luxury Can Not Be Traded For Points’

Skift Blog

Skift Take: Kerzner is expanding, but refuses to lose sight of its relentless pursuit of ultra-luxury standards.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Uplift Forms Partnership With Grupo Xcaret

Lodging

SAN FRANCISCO—Uplift announced a partnership with Grupo Xcaret. Through this partnership, guests will have the ability to spread the cost of their bookings over time. “At Grupo Xcaret, we are dedicated to helping our guests throughout all the phases of their travel journey—from hotel booking, transportation to and from the airport, and visits to our parks and tours, we want visitors to enjoy everything Xcaret has to offer,” said Rodrigo Motavelazco Loera, sales director for […]

Sales 162
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Industry Insights: 4 Questions with Oracle Hospitality

Skift Blog

Skift Take: There are a lot of reasons for optimism looking ahead to 2024, including an increase in international travel and an easing labor shortage. The challenge for hoteliers will be to keep the momentum building, especially if construction continues to move slowly and consumer spending habits start to cool.

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This Week’s Comings & Goings

Lodging

Sonder Holdings Inc. announced the appointment of Tom Buoy as executive vice president and chief commercial officer. Buoy resigned from Sonder’s Board of Directors and transitioned into the newly created position. Hotel Van Zandt in Austin, Texas, has appointed Christopher Guse as general manager. Guse joins the property from Sage Hospitality Group’s Sheraton Austin, where he served as general manager since 2021.

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Unified Visas for Gulf Cooperation Council Would Supercharge Regional Tourism

Skift Blog

Skift Take: Collaboration is the approach of Ras Al Khaimah's tourism chief, who is now focusing on boosting travel in the entire Gulf.

Tourism 254
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Marriott Vacations Worldwide Announces New Executive Roles to Support Future Growth

Hospitality Net

Marriott Vacations Worldwide Corporation (NYSE: VAC) (“MVW” or the “Company”) announces today a new organizational structure aimed at driving long-term, sustainable growth across its vacation ownership business, exchange and third-party management segment and future travel-related products and services.

Services 198
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No Cabin Crew Uniforms for Riyadh Air, Says CEO Tony Douglas

Skift Blog

Skift Take: Who isn't excited for a new story?

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CoStar: U.S. Hotel Performance Continues Increasing Week Over Week

Lodging

WASHINGTON—U.S. hotel performance increased from the previous week, according to CoStar’s latest data through Dec. 9, 2023. U.S. Hotel Performance December 3-9, 2023 Percentage change from comparable week in 2022Occupancy: 58.7 percent (down 1.1 percent)ADR: $153.36 (up 4.5 percent)RevPAR: $89.98 (up 3.3 percent) Among the Top 25 Markets, Boston saw the largest year-over-year occupancy increase (up 14.1 percent to 72.7 percent).

Occupancy 147
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Skift Global Forum East Video: Taking Regenerative Tourism from Concept to Reality

Skift Blog

Skift Take: In this video from the Skift Global Forum East 2023, Tracy Lanza from Red Sea Global highlights how ambitious tourism development can blend luxury with regenerative practices, showcasing the potential for large-scale developments to not only coexist with but actively improve environments.

Tourism 146
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.