Tue.Feb 25, 2025

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Italy Clamps Down on Self-Check-ins and Key Boxes for Short-Term Rentals

Skift Blog

Skift Take: In Italy, key boxes used for self-check-in at short-term rentals symbolize overtourism to some locals. Some vigilantes have been sabotaging them. So officials are promising stronger enforcement of existing regulations to curb excesses.

Tourism 283
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AAA: Spring Break Travelers Are Planning Warm-Weather Trips in 2025

Lodging

WASHINGTON, D.C.Spring Break season spans several weeks, starting in March and ending mid-April. AAA booking data shows most travelers are looking for warm weather with the Sunshine State topping the list of U.S. destinations. Four Florida cities are on the top 10 domestic list: Orlando, Fort Lauderdale, Miami, and Tampa. For families who live in colder climates, Spring Break cant come soon enough, said Stacey Barber, vice president, AAA Travel.

Travel 207
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Exclusive: Pro-invest Group APAC CEO Jan Smits talks opportunity in 2025

Hotel Management

Pro-invest Group Deputy Chair and CEO APAC, Jan Smits, spoke exclusively to HM about opportunity in the co-living segment, sustainability targets, key investments and more. Smits took to the stage at AHICE South East Asia on Wednesday February 26, in conversation with AHICE Group President and HM Editor-In-Chief,James Wilkinson. What are the trends you are seeing in hotels?

Events 130
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CoStar: U.S. Hotel Industry Reports Lower Performance From January

Lodging

ARLINGTON, VirginiaThe U.S. hotel industry reported lower performance results from the previous month, according to January 2025 data from CoStar. U.S. Hotel Performance January 2025 Percentage change from January 2024 Occupancy: 52.5 percent (up 1 percent) ADR: $151.20 (up 3.4 percent) RevPAR: $79.42 (up 4.5 percent) Overall U.S. hotel RevPAR was driven by a variety of factors, including the impacts of Hurricanes Helene and Milton, the L.A. wildfires, and the inauguration.

Occupancy 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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AHICE South East Asia: three Hilton Garden Inn hotels signed in Indonesia, Vietnam and Malaysia

Hotel Management

Hilton is expanding its network in South East Asia with the signing of three focused service hotels announced at the Asian Hotel Industry Conference and Exhibition (AHICE) South East Asia this week (February 25-26). The latest signings add over 560 rooms to Hiltons South East Asia portfolio, joining a pipeline of 28 mid-market openings in the coming years.

Dining 130
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CooperWynn Capital Modifies Loan for Hotel Indigo Detroit Downtown

Lodging

PARK CITY, UtahCooperWynn Capital announced it has completed the loan modification for the Hotel Indigo Detroit Downtown on behalf of the ownership group. The property features 241 rooms with 48 suites, an on-site restaurant, a fitness center, and over 1,750 square feet of meeting space. The modification allows the ownership to maintain their current loan while replacing covenants and provides flexibility in the immediate future. “CooperWynn was able to create a competitive debt process fo

Hotels 147

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Cloudbeds and Sabre Form Strategic Partnership

Lodging

SAN DIEGO, CaliforniaCloudbeds announced a strategic partnership with Sabre Corporation. The collaboration delivers integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a solution for managing distribution, reservations, and property operations. The partnership introduces a real-time two-way connection between Sabres CRS and the Cloudbeds PMS, enabling hotels to streamline operations, distribution strategies, and data a

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The Future of Hospitality: How AI-Powered CRM is Revolutionizing the Hotel Industry

Are Morch

In today’s fast-paced digital world, the hospitality industry faces unprecedented challenges and opportunities. As customer expectations continue to evolve, hotels must adapt to stay competitive. One of the most promising solutions on the horizon is AI-powered Customer Relationship Management (CRM) systems. These advanced tools are transforming how hotels interact with guests, manage operations, and drive […] The post The Future of Hospitality: How AI-Powered CRM is Revolutionizing t

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Meyer Jabara Hotels Promotes Eric Churchill to Chief Operating Officer

Lodging

DANBURY, ConnecticutMeyer Jabara Hotels President Justin Jabara announced Eric Churchill, senior vice president of operations, has been promoted to chief operating officer. As part of this newly appointed position, Churchill will oversee portfolio operations to grow performance for owners, guests, and associates. The Meyer Jabara Hotels Journey culture is the glue that has heldand continues to holdus together throughout the decades, said Jabara.

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Hyatt Launches New Mid-Market Hotel Brand Hyatt Select

Skift Blog

Skift Take: Hyatt's latest brand will allow it to fill a space in a mid-market segment it didn't have an offering in before.

Branding 269
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Research: Demand increases for seamless work-leisure integration with return to office 

Hotel Business

Crowne Plaza by IHG , in partnership with Stylus , has released its second white paper, Leading the Charge in Blended Travel, which unveils a major shift in how people live and work since its 2022 report , particularly as companies embrace the return to office more broadly. Currently, 66% of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53% in 2022.

Travel 96
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Goa’s Tourism Minister Wants a New Image: More Sports and Spirituality, Less ‘Ruckus’

Skift Blog

Skift Take: Goa is rebooting its tourism to attract high-value visitors, and diversifying its offerings. But a lot of its hopes hinge on tackling key issues like taxi operators, stray animals, and connectivity with international markets.

Tourism 253
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MHC promotes Jesse Kremer to VP, hotel operations

Hotel Business

Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. In his new role, Kremer leads the regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success and owner relations, the company reports.

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Here's Where IndiGo Is Flying With its First Widebody Flight

Skift Blog

Skift Take: IndiGo has set its sights on long-haul operations. The bigger question is which European destination will it hit first?

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Ultimate Guide to Turning Negative Reviews into Positive Outcomes for Hoteliers

STAAH

More than 80% of travelers read reviews before booking a hotel. One negative review can influence potential guests, but the right response can turn the situation around and even strengthen your brand. The Power of Online Reviews Guest opinions have always shaped a hotel’s reputation, but now, they travel faster than ever. Reviews pour in from platforms like TripAdvisor, Google, Online Travel Agents (OTAs) , and social media, influencing potential guests before they even step through your d

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Airlines Are Challenging Biden-Era Regulations

Skift Blog

Skift Take: Trade organizations like IATA and Airlines for America are challenging a slate of airline regulations from the Biden administration.

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5 Models, 3 Manufacturers: Japan’s ANA Buys a Bit of Everything in $14 Billion Deal

Skift Blog

Skift Take: Its a fascinating aircraft assortment worthy of an omakase tasting menu. ANAs Japanese shopping spree gives us clues about the groups longer-term direction.

Shopping 221