Sun.Jan 14, 2024

article thumbnail

Iceland Volcano Eruption Causes Blue Lagoon to Close Again

Skift Blog

Skift Take: The popular Blue Lagoon attraction has closed as a precaution, but early signs are that the volcano's activity may not disrupt Icelandic tourism too much.

Closing 305
article thumbnail

Crown Plaza to replace Adelaide Holiday Inn as demand for meetings and events soars

Hotel Management

Plans for a 130-room Holiday Inn and Suites in Adelaide have been upgraded with the hotel now set to operate as a 155-room Crowne Plaza when it opens its doors in the second half of 2024. IHG Hotels and Resorts, in partnership with Pelligra Group and One7, said the Mawson Lakes property – which was first announced during AHICE Asia Pacific in Adelaide in May 2022 – has undergone a transformation during development and is now positioned in the upscale segment.

Events 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel Profits: Here’s What Will Drive Results in 2024

Skift Blog

Skift Take: Both 2022 and 2023 were banner years for U.S. hotels. But owners and operators may face more headwinds when it comes to bottom-line profitability in 2024.

article thumbnail

Revamping Hotel Jargon: the Power of Meaningful Room Descriptions

Hospitality Net

Hotel industry leaders, it’s time for a change. The way you describe your rooms is a crucial part of how guests perceive and understand your offerings. Yet, many hotels fall into the trap of using generic, uninspiring terms like "premium", "deluxe", "superior", and "executive" to describe their rooms. As a result, these descriptions often lack clarity and do not offer a real sense of what the traveler can expect.

Hotels 246
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Russians Will Lead North Korea’s Post Pandemic Tourism Revival This February

Skift Blog

Skift Take: Facing sanction challenges from the West, Russian tourists might just find a potential tourist destination in North Korea.

Tourism 298
article thumbnail

The Hanson Hotel: Crafting the Ultimate Tech-Enhanced Guest Experience

Hospitality Net

In Part One, we introduced a fictional narrative featuring Fiona Scully, who envisioned an ideal hotel technology experience while waiting to check in after a long flight. While the story is a work of fiction, it’s important to note that the technological capabilities described are grounded in reality and provided in some modern PMS and hotel management platforms.

Hotels 235

More Trending

article thumbnail

How to Properly Record Packages in Your Hotel

Hospitality Net

Packages are, on the one hand, straightforward. They are a well-established offering in most hotels, customers love them, and they are not going away. On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so that they do not end up with a mess in their books and systems. That is what this piece is about: How to properly administer these seemingly complicated and unruly devices.

Hotels 189
article thumbnail

Crowne Plaza to replace Adelaide Holiday Inn as demand for meetings and events soars

Hotel Management

Plans for a 130-room Holiday Inn and Suites in Adelaide have been upgraded with the hotel now set to operate as a 155-room Crowne Plaza when it opens its doors in the second half of 2024. IHG Hotels and Resorts, in partnership with Pelligra Group and One7, said the Mawson Lakes property – which was first announced during AHICE Asia Pacific in Adelaide in May 2022 – has undergone a transformation during development and is now positioned in the upscale segment.

Events 147
article thumbnail

Hospitality Financial Leadership – How to Properly Record Packages in Your Hotel

Hotel Financial Coach Blog

Packages are, on the one hand, straightforward. They are a well-established offering in most hotels, customers love them, and they are not going away. On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so that they do not end up with a mess in their books […] The post Hospitality Financial Leadership – How to Properly Record Packages in Your Hotel first appeared on Hotel Financial Coach.

article thumbnail

Hotel Guestroom Redesign to Help Insomnia Sufferers

Hospitality Net

Do you currently suffer from insomnia or have previously gone through a period of restless nights? Our hope in writing this is firstly to educate on what causes insomnia so that you can avoid the strain this ailment may cause and secondly to show a possible direction that hotel owners or executives can take to help insomnia sufferers as part of an advanced sleep program.

Hotels 188
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Online bookings increase by 50% for Lorin Sentul Hotel with STAAH

STAAH

Better insights on their OTA revenue and easy channel management leads the Indonesian hotel – Lorin Sentul Hotel to STAAH. Located in the iconic Sentul International Circuit area, Sentul, Bogor – West Java, Lorin Sentul Hotel offers a perfect mix of business and leisure. Combined with their warm service, it is known among patrons to be a “home away from home”.

OTA 82
article thumbnail

Baird/STR Hotel Stock Index jumped 10.5% in December, ended year up 38.4%

Hospitality Net

The Baird/STR Hotel Stock Index jumped 10.5% in December to a level of 6,760. For 2023, the stock index was up 38.4%.

Hotels 233
article thumbnail

Resort properties, waterparks and cybersecurity

eHotelier

This discussion with Justin Borkovetz, Director of Operations at Zucchetti North America LLC answers three questions that are of interest to larger and/or luxury resort properties.

Resorts 111
article thumbnail

Q&A with Dr Inversini on human-centered digital transformation

Hospitality Net

Welcome to a new Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to going behind the scenes to better understand the fascinating, impactful world of research, the EHL Institutional Visibility team will be regularly catching up with an EHL researcher whose work is making a difference in both classroom and industry.

183
183
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

AI Life Hacks – Taming Email. Secret AI Productivity Tips You Can Actually Use

Hotel Marketer

#AILifeHacks is a new series of posts focused on the everyday use of AI, from lifehacks to turbocharge productivity at work to all the things AI can do to spark your creativity.plus secret AI superpowers you can leverage on the move.

79
article thumbnail

Castaway Boutique Resort wipes out manual work and boosts occupancy with Little Hotelier 

Little Hotelier

Located only 150 metres from Mushroom Bay Beach in Lembongan, Castaway Boutique Resort is an accommodation that offers invaluable comfort and privacy. Operating since 2014, the resort provides a number of complementary facilities such as television, air conditioning, outdoor swimming pool and free Wi-Fi access throughout. Guests staying in one of the five luxury villas will enjoy their choice of tranquillity relaxing at the property or the fun of activities such as cycling, fishing, and hiking.

article thumbnail

An In Depth Look at the Changing Composition of Hotel Franchise.

Belza

An In Depth Look at the Changing Composition of Hotel Franchise Fees | Hotel Marketing #HotelMarketing

article thumbnail

IHG expands Saudi Arabia with the signing of voco & Suites Jeddah

eHotelier

IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement to open voco & Suites Jeddah, in partnership with Rusd Group. With project currently in advance stages of construction, the new built hotel is set to open its doors in September 2024. The latest signing in Saudi Arabia underscores IHG’s commitment to further strengthen its presence across the Kingdom.

Dining 52
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

How brands will work with creators in 2024

Hospitality Today

Shifting consumer preferences could change how brands show up, while social commerce and artificial intelligence may yield fresh opportunities

article thumbnail

AC Hotel by Marriott debuts in the heart of downtown Honolulu

eHotelier

Continental Assets Management is pleased to announce the grand opening of AC Hotel by Marriott Honolulu, a distinctive and highly anticipated urban retreat in the heart of downtown Honolulu. The 112-room hotel marks the brand’s first property on the island of Oahu, and the first business-traveler-driven concept in the area. Rates at AC Hotel by Marriott Honolulu begin at $215 per night, with no resort fee.

Hotels 52
article thumbnail

Boutique hotel trends for 2024

Hospitality Today

From sonic branding to low-key luxury, hoteliers and suppliers predict the trends that will shape the guest experience this year

article thumbnail

Resolute Road Hospitality appoints Tony Cruz as SVP of Operations

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today the addition of Tony Cruz as Senior Vice President of Operations.

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

AI threatened Hollywood writers, now hospitality jobs are at stake

Hospitality Today

Robots of all kinds caused a stir on the show floor at the annual Consumer Electronics Show technology trade show in Las Vegas

article thumbnail

Radisson Hotel Group sets new record to its international portfolio

eHotelier

Radisson Hotel Group wrapped up 2023 with exceptional growth, adding over 30,000 keys to its international portfolio of 10 leading brands through openings and signings. The Group has grown its business by nearly 50% since the launch of its transformation plan in 2018.

Hotels 52
article thumbnail

Tripadvisor wants tourists to test drive reality in metaverse

Hospitality Today

Despite skepticism from some experts, some travel companies still view the metaverse as a potential marketing tool

Market 40
article thumbnail

IHG Hotels & Resorts Celebrates 700 Open Hotels in Greater China

eHotelier

IHG Hotels & Resorts (IHG) is celebrating the milestone of opening 700 hotels in Greater China, signifying a crucial achievement in its market development. IHG is also introducing the “IHG Greater China 700 Club”, featuring a range of exciting new hotels across various brands. This marks the beginning of a new chapter in high-quality growth in Greater China, providing guests with diverse and enriching travel experiences.

Resorts 52
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Skyscanner reveals sky high travel demand

Hospitality Today

The travel price comparison site has revealed its registered a record week of travel demand amongst UK travelers

Travel 40
article thumbnail

AutoCamp appoints David DiFalco as Chief Operating Officer

eHotelier

AutoCamp Hospitality Group is pleased to announce the appointment of David DiFalco to Chief Operating Officer.

article thumbnail

AI dominated hospitality tech talk in 2023

Hospitality Today

Because of the heavy attention on AI, some hoteliers are weary of tech providers looking to cash in on a trend

article thumbnail

What will drive hotel profits in 2024

Hospitality Today

2022 and 2023 were strong years for U.S.

Hotels 40
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.