Wed.May 01, 2024

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Airbnb’s Chesky Talks Icons, Paid Memberships, and Who Benefits From His Billion-Dollar Payday: Full Interview

Skift Blog

Skift Take: Airbnb is finally taking a big, expensive swing into the experiences category with its launch of "Icons." The non-traditional accommodations come with a non-traditional business model – they’ll be free or low-cost to guests (but they want you to post them to your socials). And Chesky promises things will only get “crazier.

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AHICE 2024: EVT signs luxury Brisbane hotel The Inchcolm as Invictus partnership grows

Hotel Management

EVT Hotels and Resorts has commenced management of boutique Brisbane hotel, The Inchcolm, operating under its Independent Collection by EVT (ICbE), in an extension of the group’s partnership with Invictus Developments. EVT’s Director of Hotel and Resorts Operations, Norman Arundel, announced the deal at the Asia Pacific Hotel Industry Conference and Exhibition (AHICE) on Thursday May 2.

Resorts 264
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Hyatt to Add Pelotons at 800 Hotels – and Give Loyalty Points For Workouts

Skift Blog

Skift Take: Hyatt has been stepping up its focus on guest wellness. Expect the offer of loyalty points in exchange for guests completing workouts to catch on in the sector.

Hotels 301
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Choice Hotels International Takes it to the ‘Next Level’ at 68th Annual Convention

Lodging

Choice Hotels International (NYSE: CHH), one of the world’s largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company’s strong competitive position and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. With over 6,600 registrants, including more than 1,100 exhibitors, the three-day conference is one of Choice’s largest ever.

Branding 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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MGM Resorts Sees Gains From New Marriott Loyalty Tie-up

Skift Blog

Skift Take: MGM Resorts is riding high after a record-breaking first quarter. CEO Bill Hornbuckle's bold bet on a Marriott partnership and on expansion in China and Japan appear to be paying off in spades.

Resorts 286
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The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

Hospitality Net

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrounding the blistering proliferation of artificial intelligence technology have begun to lose some of their impact.

More Trending

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Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals

Hospitality Net

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

Consumer 260
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Airbnb Dives Into Pop Culture With New Home and Experiences Category Called ‘Icons’

Skift Blog

Skift Take: Airbnb's new celebrity-driven Icons category of experiences will trigger housefuls of free publicity.

Travel 322
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Could Using Algorithms To Set Hotel Rates Become Illegal?

Hospitality Net

Here’s the scenario: Imagine you run a lodging business and the news just dropped. Taylor Swift is coming to town! A surge of Swifties are impending. Your competitors are already upping their nightly rates. You’ve got roughly half an hour to decide what average daily rate ought to be for your soon-to-be-sold-out room inventory. Your average revenue management platform can make an algorithmic guess on what you ought to charge, based upon historical data plus whatever information other users on th

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Trivago Pulls Marketing Investments out of Latin America After Brand Campaign Letdown

Skift Blog

Skift Take: Less localization is the tradeoff that Trivago is seemingly willing to live with as it uses AI to avoid having to pay TV pitch people in each of its markets.

Market 282
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Empowering the Next Generation: Insights from The Savoy Hotel

Hospitality Net

On the evening of Thursday, 25th April, The Savoy Hotel, London, welcomed a gathering of young talents and leaders in the hotel, event, and travel industry. The first of many events in London hosted by the HSMAI Europe Rising Leader Council team aimed to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under.

Events 244
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Airbnb Considering an Amazon Prime-Like Membership as a Loyalty Program

Skift Blog

Skift Take: Don’t hold your breath for a points program, but there could still be some benefits for ultra-loyal customers.

Tourism 311
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Equinox Hotels Revolutionizes Sleep Tourism with Inaugural Global Sleep Symposium

Hospitality Net

Equinox Hotels, renowned for its pioneering approach to high-performance luxury hospitality and sleep-focused innovation, announces the launch of its inaugural Global Sleep Symposium at Equinox Hotel New York on June 19th and 20th. This visionary two-day overnight event is set to redefine the landscape of sleep tourism by uniting global experts in sleep health and performance with Equinox Hotel’s dynamic programming centered on movement, nutrition, regeneration, and community.

Tourism 240
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Marriott: U.S. Market Is Cooling Amid Global Hotel Boom

Skift Blog

Skift Take: Marriott execs cited a "normalization" in domestic U.S. vacation bookings, a potential warning sign for the post-pandemic travel frenzy. Still, with a strong dollar sending Americans overseas and a loyalty program topping 203 million members, Marriott seems well-positioned for a profitable year worldwide.

Marketing 268
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Westin Debutes Its Next Generation Heavenly® Bed

Hospitality Net

Building upon its legacy of delivering deep, restorative sleep for guests, Westin Hotels & Resorts, part of Marriott Bonvoy’s portfolio of more than 30 extraordinary brands, is unveiling its next generation Heavenly® Bed. Developed in collaboration with leading sleep experts, Westin associates, and guests, the next generation Heavenly Bed fortifies the brand’s mission and 360-degree wellness approach, empowering discerning travelers to not only maintain but enhance their well-being while traveli

Resorts 248
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Tech Company Travelsoft Buys 90-Year-Old Travel Publication L’Echo. CEO Explains Why

Skift Blog

Skift Take: It's not every day that a travel tech company buys a media and events business, but the tech CEO said the deal is part of a long-term strategy.

Travel 275
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Vermejo, A Ted Turner Reserve, Unveils Bernal Lake Cabin

Hospitality Net

Vermejo, the award-winning, conservation travel destination in the Southern Rocky Mountains of North America, announced the opening of Bernal Lake Cabin, a premium, secluded wilderness experience, for guest stays.

Travel 238
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Saudi Arabia’s Vision 2030 Is Too Expensive For Tourists – And Everyone Knows It

Skift Blog

Hospitality leaders warn the country needs to start building more affordable accommodation options to support Saudi tourism goals.

Tourism 306
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Performance Greek Hospitality Industry Performance Q1 2024

Hospitality Net

During Q1 2024/23 international arrivals of non-residents at the Athens airport increased 20%, while the international arrivals at the airport of Thessaloniki increased 13%. Traffic registered growth across all months of the quarter.

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Norwegian Cruise CFO Dismisses Talk of a Slowdown: ‘We Are Not Seeing’ It

Skift Blog

Skift Take: Norwegian Cruise Lines is minimizing the business damage from the cancellation of its Red Sea sailings through 2025.

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voco Sarasota now open following rebrand and renovation

Hospitality Net

voco hotels - part of IHG Hotels & Resorts, one of the world’s leading hotel companies - today announces the official opening of voco Sarasota following a recent rebrand and renovation. The 95-room hotel, managed by Aimbridge Hospitality LLC, marks voco’s second property in the sunshine state. The name, voco, originates from Latin, meaning ’to invite’ and ’call together’ - reflecting the brand’s thoughtful, unstuffy and charming nature.

Resorts 236
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Airbnb CEO Brian Chesky Reveals Its Big Plans

Skift Blog

Skift Take: Today's podcast looks at Airbnb's new product, Marriott's new take on U.S. domestic travel demand, and new opinions on the cost of Vision 2030.

Travel 202
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Make the Complicated Simple

Hospitality Net

Earlier this year, I wrote an article about the hard work it takes to make something look easy. I quoted several people from sports, entertainment and business. The gist of the article was that we work hard to make doing business with us easy. Consider the quote I used from Steve Jobs of Apple, who said, It takes a lot of hard work to make something look simple.

Business 235
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Chinese Tourism to the U.S. Makes Slow Progress

Skift Blog

Skift Take: Today's podcast looks at Chinese and Japanese visitor numbers to the U.S., the quiet low-cost airline giant, and IndiGo's big ambitions.

Tourism 207
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Rising Star Award Caribbean presented to Brittany Brathwaite at CHRIS

Hospitality Net

The International Society of Hospitality Consultants (ISHC) in partnership with Caribbean Hotel & Resort Investment Summit (CHRIS) presented Brittany Brathwaite, Chief People and Development Strategist, Ocean Hotels Group Barbados & Chickmont Foods Ltd, with the prestigious Rising Star Award Caribbean.

Resorts 235
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How Housekeeper Concerns Drive Hotel May Day Rallies

Skift Blog

Skift Take: Housekeepers are one of the key figures in Wednesday’s May Day rallies. While hotel wages have gone up, unions say that overworking is still an issue.

Hotels 167
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Prime Group Opens a Residence Inn by Marriott in Downtown Chicago

Hospitality Net

Prime Group, a multi-faceted real estate owner and operator based in Hollywood, Florida, today announced the opening of the 289-suite Residence Inn by Marriott Chicago Downtown Magnificent Mile. Located at 101 East Erie Street, the all-suite property is owned by Prime Groupand managed by Marriott International, Inc. General Manager Tommie Van and Director of Sales Sam Barnett lead the management team at the property.

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Accor signs Mercure hotel in Brisbane’s Spring Hill

Hotel Management

Accor has signed a management agreement to operate a 179-room Mercure property, owned by the Singh family, in Brisbane’s Spring Hill. Mercure Brisbane Spring Hill, formerly the independently-operated Pacific Hotel Brisbane, is a centrally located property, within walking distance of Suncorp Stadium, and overlooks the city skyline and Roma Street Parklands.

Hotels 147
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2024 ISHC Young Leader Award presented to Briana Swift at IHIF

Hospitality Net

The International Society of Hospitality Consultants (ISHC) in partnership with the International Hospitality Investment Forum (IHIF) presented the prestigious ISHC Young Leader Award to Briana Swift, Regional Vice President of Development - Northern Europe, Hyatt.

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IHG Hotels opens first avid hotels and Candlewood Suites dual-branded property in North Platte

Lodging

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte, Neb., following the prototype’s launch in 2021. Operating under the ownership of Nightcap Management, LLC, avid hotel and Candlewood Suites North Platte marks the first milestone in an exciting growth trajectory for the dual-brand pairing, with more than 40 additional hotels in the pipeline.

Branding 147
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.