Tue.Jun 25, 2024

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Visit Oslo’s Ironic New Ad Goes Viral Asking: ‘Is it Even a City?’

Skift Blog

Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.

Tourism 347
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Amadeus Incorporates Gen AI Into New Chatbot Offering

Lodging

Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&

Services 279
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Lufthansa Says it Can’t Afford New Eco Laws. It’s Adding Up to €72 to Airfares

Skift Blog

Skift Take: Most short-haul passengers will pay just a few extra euro, but the priciest tickets will see an added fee of up to €72 — Gordon Smith Read the Complete Story On Skift

Business 302
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Marriott signs Luxury Collection resort at Marina Mirage, Gold Coast

Hotel Management

Marriott International is set to bring a Luxury Collection resort to the Gold Coast after signing an agreement with Makris Group to develop a new-build hotel. The 122-key Marina Mirage Gold Coast, a Luxury Collection Resort, which is scheduled to open in 2027, will be positioned withing the Marina Mirage mixed-use precinct and is expected to feature a signature restaurant, expansive function and event spaces, a rooftop bar and pool, jacuzzi, garden, wellness, beauty centre and a day spa.

Resorts 278
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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‘Alexa, Book My Tour’: Viator and Amazon Give Hotels Voice Search for Travel Experiences

Skift Blog

Skift Take: This isn't the first time Amazon has tried to bring voice-activated bookings to hotels. But in a collaboration with Viator, guests will be able to book over 300,000 travel experiences directly from their rooms.

Travel 293
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It’s Never Been Better for Investment in the Hotel Technology Industry

Hospitality Net

Just as the hospitality industry evolves, so too must the format of its conventions, especially one as influential to the hospitality industry as HITEC. This year, the senior team at HFTP has expanded the tradeshow’s depth and impact with the inaugural HITEC Technology Investment Conference, taking place immediately after the main event on Thursday, June 27 and Friday, June 29.

Events 242

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Soneva’s Maldives solar strategy pays dividends in bid for fossil fuel-free operations

Hotel Management

Sustainable luxury resort operator, Soneva, is harnessing the power or renewable and solar energy for greener operations at its properties in the Maldives. Soneva Fushi in the Baa Atoll and Soneva Jani in the Noonu Atoll are targeting close to 50% of their energy needs to be generated from photovoltaic (PV) sources in 2024, thanks to the addition of new PV installations, marking a major increase from around 12% at Soneva Fushi previously.

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Where Are the Women in Aviation? Skift Travel Podcast

Skift Blog

Skift Take: Women have struggled to occupy leadership roles in the aviation industry, and we discuss the reasons why and what airlines are doing to reverse the gender gap in this episode of the Skift Travel Podcast.

Travel 254
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HFTP Acquires Multiple Hospitality Industry Brands

Lodging

CHARLOTTE, North Carolina—Hospitality Financial and Technology Professionals (HFTP) announced the strategic acquisition of several hospitality industry brands. The acquisition includes Hospitality Upgrade, Hotel-Online, the CIO Summit, and the Executive Vendor Summit. Hospitality Upgrade is known for providing industry technology news, trends, and insights to hospitality professionals worldwide.

Branding 147
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IHG’s Chief Tech Officer Shares ‘Missteps’ and Lessons Learned

Skift Blog

Skift Take: There were dozens of people waiting in line to speak with Dan Blanchard after his hour-long HITEC presentation, half of which was an audience Q&A. He has learned a lot over his four years as chief tech officer for IHG, and people were clearly interested in hearing about it.

Travel 253
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Curator Hotel & Resort Collection Partners With eTip

Lodging

BETHESDA, Maryland—Curator Hotel & Resort Collection announced a new partnership with eTip. This new collaboration will help participating Curator members drive operational efficiency and engage team members with digital financial benefits. “At Curator, we focus on optimizing operations and driving revenue growth for our member hotels. We are excited to provide our member hotels with eTip as a new digital tipping solution under our preferred program,” said Brent Hayhurst, vice president of p

Resorts 147
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Is Airbnb Doing Enough to Ban Hate Groups? Airbnb Responds to Whistleblower Claims

Skift Blog

Skift Take: The issue of rooting out members of violent groups from Airbnb and other online platforms — and hotels — is as relevant today as when Airbnb adopted its policy in 2018.

Hotels 247
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UrVenue and Club Med Develop Group Itinerary Builder

Lodging

CHARLOTTE, North Carolina—A new tool developed by UrVenue and Club Med has been unveiled at HITEC 2024. The Group Itinerary Builder provides a way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time. “Demand for group events is on the rise, and along with that comes a desire among travelers for unique experiences, such as tennis, sailing, kayaking, waterskiing, snorkeling, and even flying trapeze,” […] The post UrVenu

Events 147
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Airbus Will Deliver Fewer New Planes This Year: Should Airlines be Worried?

Skift Blog

Skift Take: Boeing’s recent challenges have seen more airlines switch to Airbus. This could mean delivery delays have a wider operational impact on the industry.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Club Wyndham Coffs Harbour undertakes $3.2 million room renovations

Hotel Management

A $3.2 million resort refurbishment project is underway at Club Wyndham Coffs Harbour with its new look rooms set to be revealed at the end of August. All 60 rooms – a mix of 1-, 2-, and 3-bedroom standard, deluxe, grand, and presidential apartments – are set to be completely renovated with new wood-look vinyl flooring, fresh carpets, shower screens, furnishings, and artwork to be added.

Resorts 147
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Vitruvian Partners Ups Stake in Civitatis by $50 Million in Travel Experiences Bet

Skift Blog

Skift Take: Vitruvian Partners' additional $50 million investment in Civitatis underscores the company's appeal as a niche marketplace. The company plans to use the funds to solidify its leadership in Latin America.

Travel 240
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6 Technologies That Boost F&B Revenue

Hospitality Net

With hotels focused on increasing revenue per available room (RevPAR), food and beverage (F&B) revenue is often an overlooked source of financial opportunity for properties.

Revenue 147
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Scalp Massages at JFK? Inside Delta’s Premium Lounge Debut

Skift Blog

Skift Take: The first Delta One lounge at JFK includes a full-service restaurant, a shoe shining service, massage chairs and other spa treatments.

Services 263
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Exclusive: IHG’s development director on the trends that are here to stay

Hotel Management

In HM ‘s 2024-2025 Hotel Development Outlook, IHG Hotels and Resorts Director of Development – Australasia and Pacific, Cameron Burke, discusses the key trends on his radar. Hotels are proving to be an incredibly resilient asset class in the face of adverse macroeconomic conditions. So much so that the prevailing classification of hotels as an alternative real estate investment is now being challenged given comparatively favourable performance against traditional core assets like ret

Retail 130
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Visiting Thailand? The Government Covers Your Medical Bills for Accidents

Skift Blog

Skift Take: No one ever wants anything to go wrong while traveling, but if it does, Thailand has you covered.

Travel 292
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Over 35 notable industry partners back inaugural AHICE Fiji Islands Investment in Tourism Summit

Hotel Management

The inaugural Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) Fiji Islands Investment in Tourism Summit is set to take place in just seven days with the event garnering the support of more than 35 major industry partners. Presented by Fiji Airways and hosted by HM Magazine, the AHICE Fiji Islands Investment in Tourism Summit takes place on Wednesday July 3 and Thursday July 4 at the Sofitel Fiji Resort and Spa, Denarau Island.

Tourism 130
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How Oman Looks to Grow Tourism: No Mega-Hotels Here

Skift Blog

Skift Take: As the UAE and Saudi Arabia continue their mega-projects, we look at Oman's 'calmer' approach to tourism.

Tourism 259
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Video: the best of Singapore as Air New Zealand upgrades Lion City flights

Hotel Management

Air New Zealand is increasing capacity across Asia as inbound tourism demand for Aotearoa continues to soar. While in Japan this week, Air New Zealand Chief Executive Officer Greg Foran has shared that the airline will add 30,000 seats to its Tokyo route from November to March, giving Japanese customers more options to book travel to New Zealand. The increase is a result of the airline’s 777s flying more frequently to Japan.

Tourism 130
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Goa’s Big Pitch to Remote Workers

Skift Blog

Skift Take: Famous for its beaches and parties, Goa is getting a makeover to lure digital nomads. Did someone say all work and no play? Not in Goa!

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École Nationale Supérieure de Pâtisserie (ENSP) celebrates 40 years of excellence and innovation in the pastry arts

Hospitality Net

Yssingeaux, June 25, 2024 – 40 years of inspiration, creation, and transmission. For 40 years, ENSP has been crafting a piece of French pastry history, honoring traditions while boldly embracing innovation.

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Carnival Reports Record Cruise Bookings for 2025

Skift Blog

Skift Take: Carnival is riding a global wave of consumer interest in cruise experiences. The company doesn't see any signs of a slowdown.

Consumer 236
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The Hoxton, Oslo will see the first international lifestyle brand enter the Norwegian hospitality landscape

Hospitality Net

Ennismore, the fastest-growing lifestyle and leisure hospitality company, together with AB Invest and Møller Eiendom, is proud to announce the signing of The Hoxton, Oslo—the brand’s first hotel in the Nordic region. Set to open in 2027, the milestone signing also marks Ennismore’s first property in Norway and the first international lifestyle brand to enter the Norwegian hospitality scene.

Branding 130
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U.S. Hotel Performance Split: Luxury Hotels Rise as Low-End Brands Slump

Skift Blog

Skift Take: Today's economic pressures are impacting consumers differently across income levels.

Consumer 256
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RFID HOTEL and ID&C enhances strategic collaboration with Vingcard for RFID credentials in US and Canada

Hospitality Net

Avery Products Corporation is thrilled to announce an expansion of a strategic collaboration between its hospitality-focused businesses, RFID Hotel and ID&C, and Vingcard an ASSA ABLOY company. This collaboration cements Avery as an approved vendor within the US and Canada for RFID credentials, including key cards and wristbands, enhancing the convenience, security, and access control solutions for the hospitality industry.

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July Fourth Short-Term Rental Bookings Surge on the U.S. Coasts

Skift Blog

Skift Take: Today's podcast looks at July Fourth travel, Tourism Portland CEO's record, and inflation's impact on travel.

Tourism 213
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!