Tue.Jan 07, 2025

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Altimeter Capital Partner Says AI Will Transform Travel Search: ‘It’s Already Happening’

Skift Blog

Skift Take: Thomas Reiner says the best case scenario for online travel agencies is that they lose commissions. And metasearch engines could become things of the past.

Travel 303
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Choice Hotels Introduces New Visual Identities for Three Radisson Hotels Americas Brands

Lodging

NORTH BETHESDA, MarylandChoice Hotels International, Inc. began the next chapter of its reimagination of the Radisson Hotels Americas brands, which it acquired in 2022, with the introduction of new visual identities, including new logos for Radisson, Radisson Blu, and Radisson Individuals. The latest looks draw from these brands legacies while embracing Choice Hotels’ vision to shake up the hotel industrys upscale and upper upscale segments.

Branding 264
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5 Lessons from British Airways’ Controversial Loyalty Program Changes

Skift Blog

Skift Take: Last week, British Airways unleashed fury in some quarters with poorly received changes to its loyalty program. Here are five key learnings for other airlines considering a similar course.

Business 301
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Marriott’s W Brand Debuts in Brazil with the Unveiling of W São Paulo

Hospitality Net

Perched above the heart of So Paulo, the brands newest hotel reimagines luxury by drawing inspiration from the citys vibrant art, music, and architectural heritage

Branding 162
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Kayak’s CEO: First AI-Online Travel Deal Will Be Like ‘A Dam Breaking’

Skift Blog

Skift Take: There are huge stakes in how AI in travel will develop. And the truth is no one can say for certain at this point how it will play out.

Travel 271
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Ireckonu’s CORE Middleware and Customer Data Platform Now Available on Oracle Cloud Marketplace

Hospitality Net

AMSTERDAM, THE NETHERLANDS Ireckonu, a leading provider of hospitality digital solutions, and a member of Oracle PartnerNetwork (OPN), today announced Ireckonu CORE Middleware and Customer Data Platform (CDP) is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP).

More Trending

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Top-10 Concerns and Trends for Hoteliers in 2025

Hospitality Net

As we enter 2025, we reflect on the hospitality industry in 2024, which has proven to be a dynamic and interesting year. Though many of the challenges facing the industry have carried forward into 2025, some will be less of a factor moving forward. For example, by year-end 2024, challenges such as the highest interest rates in 30 years have started to recede but inflation remains a problem.

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GetYourGuide Shows European Commission How Google Should Fix Its Travel Ads

Skift Blog

Skift Take: The European Commission may soon decide what Google must do to comply with the Digital Markets Act. In the experiences sector, GetYourGuide's proposed advertising changes may be an improvement for platforms and operators, but is the lack of price comparison among companies what travelers really want?

Travel 284
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Movenpick Debuts in Poland and Expands European Foothold

Hospitality Net

Mvenpick, the brand synonymous with Swiss hospitality and culinary excellence, today announced the upcoming opening of Mvenpick Grand Hotel Wrocaw and Mvenpick Resort & Spa Karpacz, the brands first hotels in Poland, which are both slated to open later this month. The latest additions build on the brands expansion trajectory across Europe, with other recent entries in Belgium and Azerbaijan, as well as upcoming debuts in Italy (Bari and Mondello), Greece (Sivota) and Montenegro (Kotor) later thi

Branding 147
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Qatar Airways Returns to Syria – Which Airlines Could Follow?

Skift Blog

Skift Take: While these are very early days, the return of Qatar Airways to Damascus could tempt other international carriers to put the Syrian capital back on the route map.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Key Readings: Valencia Hotel Group Develops Leadership Via a Book Club

Lodging

There are many educational approaches to grooming potential leaders among hotel staff as well as further developing existing leaders, and one of the more unique methods comes from Valencia Hotel Group. Coming out of COVID, the company started a book club as part of its weekly call for general managers and corporate directors. Then we realized that everybody wanted to be a part of it, related Trent Freeman, VP of operations.

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Record Growth Predicted for Indian Hotel Sector: What to Expect — India Report

Skift Blog

Skift Take: Domestic demand in the form of weddings, business travel and MICE is leading to record occupancy levels in the Indian hotel industry. However, lack of foreign arrivals continues to be a sore spot.

Occupancy 157
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Final Call: Finalizing Your 2025 Hotel Budget and Flipping it to a Forecast

Hospitality Net

As we turn the calendar to 2025, hotel owners and operators are finalizing their annual budgets and ensuring they align with the latest market conditions. With STR forecasting modest growth for 2025, its critical for hoteliers to move beyond static budgets, take dynamic market conditions into account, and put operational strategies in place to meet and exceed budget.

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Skift’s Climate Hub: Solutions-Based Journalism That Holds the Industry to Account

Skift Blog

Skift Take: Skifts new Climate Hub will spotlight real advances in travel sustainability. By pairing solutions-based journalism with private backing from Intrepid Travel, this initiative will hold the industry accountable and separate genuine progress from hollow rhetoric.

Travel 157
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Exclusive: Langham signings on the up as luxury market remains robust

Hotel Management

Luxury and lifestyle hotels continue to be in hot demand as travellers seek curated and personalised experiences, writes Langham Hospitality Group Director of Development, Australasia, Alison Hulm. Alison Hulm, Langham Hospitality Group For Langham Hospitality Group, demand for luxury accommodation remains robust but subject to evolving dynamics. Key among these is the growing appetite weve seen among guests for curated and transformative travel experiences.

Market 130
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Kerzner CEO Explains How to Scale New Brands While Keeping One&Only and Atlantis Exclusive

Skift Blog

Skift Take: There's a funny thing about ultra-luxury: You want to grow because growth economies of scale are real. But also, if you grow too much, you're not exclusive anymore. Kerzner aims to thread that needle.

Scale 148
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Hotel Casa Amsterdam Chooses Hotelchamp’s New Booking Engine

Hospitality Net

Hotelchamp announces that Hotel Casa Amsterdam has become the first hotel in the Dutch market to implement the brand-new Hotelchamp Booking Engine. Building on a successful relationship that began with Hotelchamp Convert, Hotel Casa Amsterdam is now taking a step forward in optimising its direct booking channel. The new Booking Engine delivers an OTA-like user experience, giving hoteliers greater control over their website traffic and elevating the guest journey from browsing to booking.

OTA 130
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YHA completes renovation of three flagship properties

Hotel Management

YHA Australia has unveiled the results of a major renovation project spanning its three flagship properties to the tune of AU$$9.7 million. YHA Sydney Central, YHA Sydney Harbour and YHA Brisbane City the largest and most visited properties in the network are the first to undergo a significant enhancement as part of YHAs national development strategy.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Top 10 Reputation Management Trends Impacting the Hotel Industry in 2025

Hospitality Net

The hotel industry faces a significant shift in 2025 with technology and evolving consumer behavior. As guests seek personalized and immersive stays, hoteliers need to adapt. The top 10 emerging trends, including AI-driven guest communication and focus on recent reviews, will reshape reputation management in hotels.

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Hotel Deal Challenges, Flight Cancellations and Oyo’s Couples Ban

Skift Blog

Skift Take: Today's briefing tells listeners about slowing hotel sales, storm-threatened flights, and a ban on unmarried couples at Oyo.

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Six USALI Changes Hotel Finance Executives Need to be Aware of in 2025

Hospitality Net

The Global Finance Committee (GFC), a committee of diverse industry professionals sponsored by the Hospitality Financial and Technology Professionals and the American Hotel and Lodging Association is responsible for the production of the Uniform System of Accounts for the Lodging Industry (USALI). The revised 12th edition USALI is scheduled to be effective in 2026.

Hotels 130
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Inside Malaysia’s Target to Hit 35.6 Million Tourism Arrivals by 2026

Skift Blog

Skift Take: Southeast Asias tourism race is heating up. And with destinations like Thailand and Vietnam making strong plays, Malaysia will need to up its game. Its also a chance for the destination to diversify its offerings and attract fresh audiences in a crowded regional race.

Tourism 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Accor unveils an outstanding line-up of new hotels, resorts and hospitality experiences debuting in 2025

Hospitality Net

Accor is stepping into 2025 with a powerful array of new hotels, resorts and exciting hospitality experiences, set to open throughout the year. Across its spectrum of 45+ hospitality brands, ranging from luxury to economy and everything in between, Accor is giving travelers fresh inspiration to explore the world - from ultra-luxurious train journeys to seaside wellness retreats and stylish urban hotspots.

Resorts 130
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Vanity Group Signs Exclusive Agreement with Advanced Luxury Skincare Brand PERRICONE MD

Hotel Management

London, December 16th, 2024: Global hotel essentials provider VANITY GROUP has introduced advanced skincare pioneers Perricone MD into their designer playground of brands, signing an exclusive agreement to distribute their hotel collection. Perricone MD was founded by Dr. Nicholas Perricone in 1997 as a holistic, three-tier skincare and wellness system that encompassed nutritional supplements, healthy diet, and advanced topical skincare.

Branding 130
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Doug Kennedy’s Next Training Webcast: How To Be A Lightning Rod and Truly “Ground” Guest Negativity

Hospitality Net

Sponsored By Travel Outlook and Track Hospitality Software

Travel 130
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High-Level Hires: Attracting and Developing Great Leaders in a Competitive Market

Lodging

Candidates for hospitality positions at the leadership level have already demonstrated themselves to be driven in their careers. As such, they often look for opportunities to grow as leaders within a supportive corporate culture, not merely a competitive salary and benefits package. Hotel operators who offer this added value in their management-level roles thus gain an advantage in attracting and retaining these professionals, who tend to have more options in the current job market.

Hiring 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Mews Acquires Clarity to Expand Operations in APAC and the UK

Hospitality Net

Mews, the industry-leading hospitality cloud, today announces the acquisition of Clarity Hospitality Software Solutions.

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Melbourne hotel taps into growing popularity of pickleball with rooftop activation

Hotel Management

Hilton Melbourne Little Queen Street (HMLQS) has welcomed the return of its rooftop pickleball court for an extended season this summer, following a successful run last year. In partnership with padel club operator,Game4Padel,and racquetsports equipment manufacturer,Head, HMLQS will welcome both hotel guests and the public to play the sport which is quickly gaining popularity across the globe.

Hotels 130
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Reality check hotel tech

Hospitality Net

The hospitality industry has been navigating a surge of new technology solutions. Each one promises to streamline operations and enhance the guest experience. Indeed, the hospitality technology sector is looking really strong.

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Embrace Daily Challenges: Sonesta’s Murray on the Appeal of the Hospitality Business

Lodging

As president/CEO of a mega-brand company, Sonesta International Hotels Corporation‘s John Murray is faced with plenty of challenges on a daily basis, but as he points out, thats not unlike the business of running hotels. And for Murray, who characterizes himself as a people person, he wouldnt have it any other way. Murray weighed in on what he likes most about the hospitality business.

Business 147
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.