Fri.May 10, 2024

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The Expedia CEO Transition: The Challenges Facing the New Boss

Skift Blog

Skift Take: No one ever said revamping the nuts, bolts and servers of a sprawling Expedia Group would be easy. How 2024 plays out will say a lot about whether all that toil was worth it.

Travel 300
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3 Barriers to Connecting with Prospects

Anthony Cole Training

In today’s world of banking and insurance, it is increasingly more difficult to get the attention of a prospective buyer after only a few outreach attempts. We are all busier than ever before with multi-media coming from every direction. So, how do you stay consistent (and persistent) in your outreach with a prospect while remaining sensitive to their daily lives and the distractions they face?

Sales 278
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2024 U.S. Election Won’t Scare Off Tourists, But It Will Make Advertising More Expensive

Skift Blog

Skift Take: As the U.S. enters its most expensive election cycle, tourism marketers are going to need to get creative to stay on top of the minds of targeted audiences.

Tourism 305
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Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

Hospitality Net

In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation. As hoteliers, embracing AI may initially spark a mix of curiosity and caution. Questions about the integration of AI within the deeply human-centric realm of hospitality are not just expected—they are essential.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Dubai Gains Ground In The Tours And Activities Market

Skift Blog

Skift Take: Dubai is skyrocketing in popularity as a destination for tours and activities and operators are quickly hopping on the trend.

Market 292
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Newport Hospitality Group Advances Three Individuals to Vice President Roles

Hospitality Net

Newport Hospitality Group (NHG) proudly announces the promotion of three exceptional individuals to the role of Vice President, as unveiled during the company’s recent Leadership Conference, "Together We Thrive,” held in Richmond, Virginia. These appointments reflect Newport’s commitment to nurturing talent from within and fostering a culture of growth and development.

More Trending

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Cvent CONNECT 2024 to Feature Emmy Award-Winner, Daytime Talk Show Host and Queer Eye Culture Expert Karamo as Keynote Speaker

Hospitality Net

Cvent, an industry-leading meetings, events and hospitality technology provider, has announced that Karamo – daytime talk show host and Queer Eye culture expert – will deliver a keynote speaker address for its customer and industry conference, Cvent CONNECT. The conference will take place from June 10-13, 2024, at the Henry B. González Convention Center in San Antonio, Texas and online.

Events 246
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Soho House Check-Up Months After Dire Report: What the Latest Numbers Show

Skift Blog

Skift Take: Soho House is continuing its streak of losing money every year since its founding in 1995. But it also appears to be improving on key metrics.

Hotels 274
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European Hotel Investor Compass 2024

Hospitality Net

Cushman & Wakefield’s Hotel Investor Compass survey canvasses the views of 60 major investors active across the region, who collectively invested €18 billion between 2019 and 2023 in hotels and have an average fund size of €233 million available for hotel investment in 2024.

Hotels 246
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CoStar: Mixed Results Continue for U.S. Hotel Performance

Lodging

WASHINGTON—U.S. hotel performance showed mixed results from the previous week, according to CoStar’s latest data through May 4, 2024. U.S. hotel performance showed lower results from the week ending April 27, 2024. U.S. Hotel Performance April 28- May 4, 2024 Percentage change from comparable week in 2023:Occupancy: 64.4 percent (down 0.8 percent)ADR: $159.97 (up 1.3 percent)RevPAR: $103.09 (up 0.5 percent) Among the Top 25 Markets, Seattle reported the highest year-over-year increase in occupan

Occupancy 162
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Retirement of Carmen Riu

Hospitality Net

RIU’s CEO, Carmen Riu, has taken the decision to retire before the summer of this year, when she will leave her executive and institutional representation roles at RIU Hotels & Resorts. She currently shares her position with her brother Luis Riu, who will now continue as the company’s sole CEO.

Resorts 246
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Knowland: Nashville Leads Meetings and Events Volume in April

Lodging

ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady climb with 22.8 percent YOY growth. This data is sourced from Knowland’s sales intelligence platform. Overall meeting volume growth was flat for the industry at a 1.3 percent increase YOY.

Events 162
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Ovolo Hotels and TRESemmé Unveil World’s First Hair Service Menu

Hospitality Net

Ovolo Hotels is thrilled to announce a nationwide partnership with renowned hair care brand Tresemmé, launching the world’s first Hair Service Menu. Rolling out across the designer hotel collection in Sydney (Woolloomooloo), Melbourne (South Yarra), Canberra (Nishi) and Brisbane (The Valley) from Friday 10th May 2024, the complimentary menu which will allow guests to order bespoke, professional products directly to their room upon arrival.

Services 246
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The George Hotel Opens in Georgetown, South Carolina

Lodging

CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones for both The Indigo Road and the city of Georgetown—it is the first hotel to open and operate on the city’s Front Street in more than 50 years, as well as The Indigo Road’s first property to open in the company’s home state of South Carolina.

Hotels 162
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Fairmont Le Montreux Palace Unveils Completion of First Phase in Extensive Renovation Project

Hospitality Net

Fairmont Le Montreux Palace, an iconic Belle Époque landmark since 1906, proudly announces the successful completion of the first phase of its extensive renovation project. This phase, featuring the refurbishment of 60 lake view rooms and enhancements to a third of its lake-facing facade, marks a significant milestone in the hotel’s journey towards redefining luxury hospitality.

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Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023

Lodging

Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19 pandemic. An analysis performed by CBRE in April 2023 found that total hotel revenue increased by 153 percent from 2020 to 2022, while gross operating profits (GOP) grew by 437 percent.

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Agilysys POS Platform Approved For Marriott International Properties In U.S. And Canada

Hospitality Net

Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, today announced Marriott International has selected the Agilysys point-of-sale platform InfoGenesis as an option for hotels in its portfolio across the U.S. and Canada.

Sales 245
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The Cancún Collection from BoConcept – embracing outdoor elegance

Hotel Designs

Hotel Designs The Cancún Collection from BoConcept – embracing outdoor elegance The Cancún Collection from BoConcept – embracing outdoor elegance In the domain of modern outdoor living, the new Cancún Outdoor collection from BoConcept emerges as a paragon of design innovation… The brainchild of the illustrious Danish designer Morten Georgsen, the Cancún collection from BoConcept epitomises the seamless blend of functionality and finesse.

Dining 105
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cornell Research: Successful Service Branding: Lessons for Hospitality Managers

Hospitality Net

Hospitality brands today face a brutally competitive environment characterized by a “sea of sameness” that threatens to drive all brands in a race to the bottom.1 However, little empirical information exists on how to best manage service brands in general and hospitality brands in particular. We have long understood successful goods branding, but we have not studied how successful services branding differs from that of goods branding.

Services 245
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Trends in hotel design in the Middle East

Hotel Designs

Hotel Designs Trends in hotel design in the Middle East Milica Jevtovic, Associate Director of Zebra discusses the trends in hotel design in the Middle East… I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. The Middle East hotel scene is always evolving; it has needed to because the demographics and requirements of its visitors are changing with the years.

Hotels 98
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The George Hotel, Operated by The Indigo Road Hospitality Group, Opens on Historic Front Street in Georgetown, SC

Hospitality Net

The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in historic Georgetown, SC. The George represents major milestones for both The Indigo Road and the city of Georgetown — it is the first hotel to open and operate on the city’s historic Front Street in more than 50 years, as well as The Indigo Road’s first property to open in the company’s home state of South Carolina.

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Oman's Travel & Tourism Sector Set for Historic Growth, Predicts WTTC

Hotel News Resource

According to the global tourism bodyÕs latest research, in 2023 the Travel & Tourism sectorÕs GDP contribution surged by almost 35%, totalling OMR 2.8BN, and is on track to surpass previous records.

Tourism 81
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hospitality Leaders from Marriott, Hilton, Accor, Hyatt, IHG, Among Others, to Converge at the NYU International Hospitality Industry Investment Conference, June 2-4, in NYC

Hospitality Net

The 46th annual NYU International Hospitality Industry Investment Conference (NYU IHIIC), operated by Questex, a leading information services and event company, in partnership with the NYU School of Professional Studies (NYU SPS) and its Jonathan M. Tisch Center of Hospitality, will deliver unparalleled thought leadership through keynotes, general sessions, workshops and networking events.

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Placemakr expands in Texas with four new properties

Hotel Business

Placemakr, a flexible-use hospitality and multi-family operator, will expand across Texas with four new property launches, bringing the company’s total operations to more than 800 units in the state. The expansion includes the acquisition of Placemakr Downtown Austin, formerly named 3Waller, a 259-unit property in downtown Austin, marking the sixth property acquisition for Placemakr.

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Let’s Taco Bout It: Homewood Suites by Hilton Introduces Breakfast Tacos, Making Every Day Taco Tuesday

Hospitality Net

Launching on everyone’s favorite weekday, Homewood Suites by Hilton is kicking off Taco Tuesday with flair by introducing its new breakfast tacos. Breakfast continues to be an important and beloved part of the stay experience, which is why Homewood Suites, an all-suite, residential-style extended stay hotel brand, is taking its signature hospitality a step further by offering guests even more flexibility and customization.

Branding 243
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Knowland: Nashville records highest meetings growth in April

Hotel Business

Nashville saw an uptick in meetings and events in April, growing 38% year-over-year (YOY), according to data from Knowland. Las Vegas continued a steady climb with 22.8% YOY growth. This data is sourced from Knowland’s sales intelligence platform and designed to help hoteliers protect and grow their revenue base. Overall meeting volume growth was flat for the industry at a 1.3% increase YOY.

Events 59
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Copthorne Hotel Aberdeen Celebrates Extensive Refurbishment

Hospitality Net

Copthorne Hotel Aberdeen, a landmark of hospitality since its inception in 1974, is excited to announce the completion of an extensive refurbishment across all guest rooms and public areas. This marks a pivotal moment in the hotel’s storied history, with enhancements designed to position it as a front-runner in luxury accommodations within the region.

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Sonesta opens hotels in Wyoming and Michigan

Hotel Business

Sonesta International Hotels Corporation has opened Red Lion Gillette in Gillette, WY, and Sonesta Grand Rapids in Grand Rapids, MI. Red Lion Gillette is a 159-room, select-service value hotel, while Sonesta Grand Rapids Airport is a 183-room upscale property. “We are excited to open the first Sonesta hotels in Gillette, WY, and Grand Rapids, MI,” said Norman Leslie, cofounder, Lodging Opportunity Fund and Legendary Capital , a private hotel real estate investment trust based in Fargo, ND with h

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Placemakr Announces a Major Expansion Totaling Over 800 Units and Four New Properties in Texas

Hospitality Net

Placemakr, a flexible-use hospitality and multifamily operator, today announced a major expansion across Texas with four new property launches, bringing the company’s total operations to over 800 units in the state. The expansion includes the acquisition of Placemakr Downtown Austin, formerly named 3Waller, a 259-unit property in the heart of downtown Austin, marking the 6th property acquisition for Placemakr.

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Mews launches Flexible Financing funding program

Hotel Business

Mews has launched the Flexible Financing funding program, which provides hospitality businesses with access to capital, as the number of hoteliers branching out to offer additional amenities for guests has more than doubled in the last year. Flexible Financing is delivered in collaboration with financing provider YouLend , enabling eligible customers to receive funding of up to 1 million euros ($1.08 million) that can be used for any purpose, helping them to expand their businesses, fuel their g

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.