Skift Blog
AUGUST 7, 2024
Skift Take: Saudi has launched a global drive to bring in more investors and it wants to demonstrate progress. "Show, don't tell," says Neom.
Lodging
AUGUST 7, 2024
With the brand landscape quickly evolving and offering more choices for hotel owners, LODGING‘s annual Guide to Franchising serves as a resource to help hoteliers understand the market with important information about brands in the hotel industry. This online guide provides data on each brand within a company’s portfolio, covering chain scales, franchise fees, and the number of properties in their network.
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Skift Blog
AUGUST 7, 2024
Skift Take: Airbnb CEO Brian Chesky originally predicted that a fully redeveloped app — with AI at the center — would already have been released. Now, he's saying it'll take years.
Lodging
AUGUST 7, 2024
MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its second quarter 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a solid second quarter, with an increase in RevPAR of 3.5 percent, driven by growth in all segments, with particularly strong group performance.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
AUGUST 7, 2024
Skift Take: Research firms and the tourism industry are bullish on the potential of India for both domestic and international travel. Credit Ratings agency CRISIL has projected that a record 30 million Indians will travel overseas this year.
Hospitality Net
AUGUST 7, 2024
There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. However, employee dress codes can be a valuable tool for hotels. They can help hotels make a positive first impression and set the tone for a pleasant guest experience.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
AUGUST 7, 2024
Recently, I had the privilege of being a keynote speaker on customer experience at a company’s quarterly event. Following the speech, the CEO shared an insight into their approach to customer service and CX, comparing it to a medical emergency room. Our response to handling customer complaints and issues is akin to triage, he said. We effectively diagnose the problems, yet find ourselves treating similar cases repeatedly as if sending them to an emergency room that never addresses the underlying
Skift Blog
AUGUST 7, 2024
Skift Take: In a wide-ranging exclusive interview with Skift since he left American Airlines, Raja discussed the future of the airline industry.
Hospitality Net
AUGUST 7, 2024
Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch will transition to the first Grand Hyatt hotel in Arizona, with transformative renovations of accommodations, pool, suites, and food and beverage concepts.
Skift Blog
AUGUST 7, 2024
Skift Take: CEOs from American, JetBlue, Southwest, Turkish, and United will join Skift Airline Weekly editors on stage for in-depth discussions on the sector’s future and their takes on what’s next.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
AUGUST 7, 2024
Entwined with abundant biodiversity and a pristine coastline, Angsana Quan Lan is a natural paradise embracing Bai Tu Long Bay, a more secluded gateway to Ha Long Bay.
Skift Blog
AUGUST 7, 2024
Skift Take: Cathay Pacific was hit harder than most during the pandemic, and remains a relative laggard on the international stage. Bosses see 2024 as the year that its rebuilding plan really starts to gathers pace.
Hospitality Net
AUGUST 7, 2024
Indian Hotels Company (IHCL), India’s largest hospitality company, announced the signing of a luxury hotel and boutique resort in the Kingdom of Bahrain, both under its iconic Taj brand. These greenfield projects mark a significant milestone as IHCL becomes the first Indian hospitality company to establish a presence in the Kingdom of Bahrain, further cementing its footprint in the Middle East.
Skift Blog
AUGUST 7, 2024
Skift Take: Maui's tourism sector hasn't been able to shake off the impact of last year's wildfires despite extensive marketing.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
AUGUST 7, 2024
Radisson Hotel Group is delighted to announce its debut in the heart of the Champagne region with the opening of Radisson Hotel Reims. This contemporary hotel bolsters the upscale Radisson brand in France, marking its second location in the country. Situated just steps away from the vibrant Halles du Boulingrin and directly opposite the Reims Arena, Radisson Hotel Reims is poised to become a premier destination for travelers seeking a harmonious and enriching travel experience.
Skift Blog
AUGUST 7, 2024
Skift Take: Known as the crown jewel of Saudi tourism, AlUla is building a "light-touch tourism" model that focuses on cultural preservation to attract travelers interested in authentic experiences while capping visitor numbers to preserve its unique landscape.
Hospitality Net
AUGUST 7, 2024
Rising costs are outpacing revenue growth across hospitality, forcing innovative hoteliers to adopt data-driven, profit-focused strategies to sustain success. Hotel leaders in every department across the industry are focused on new metrics, benchmarks, and strategies to optimize profitability. By leveraging accurate data and personalized insights, hoteliers across all departments can make informed decisions that drive revenue to the bottom line, ensuring sustainable growth and improved margins.
Skift Blog
AUGUST 7, 2024
Skift Take: Disney's theme parks — one of the world's most popular tourist attractions — face a domestic slowdown.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
AUGUST 7, 2024
Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in the way the industry is moving. Let me explain.The travel and hospitality industries were some of the most impacted industries by recent world events.
Skift Blog
AUGUST 7, 2024
Skift Take: As hospitality procurement leaders become increasingly important strategic partners, advanced technologies can help procurement teams tackle industry complexity, increase efficiency, and deliver measurable value back to the business.
Hospitality Net
AUGUST 7, 2024
Hotel rooms for the finals weekend of the US Open Tennis Championships have been snapped up for 16% more than the average banked by New York City’s hotels this summer. This is according to new data from the world’s leading distribution and revenue platform SiteMinder, which analyzed bookings for the two-week-long tournament commencing at the end of August.
Lodging
AUGUST 7, 2024
A hotelier’s duty of reasonable care has already been established. The following incidents show how deficiencies in reasonable care can result in guest injury and consequent liability for negligence. Case No. 1 At a limited-service property flagged by a major franchisor, motel guests were enjoying the indoor pool. An adult female moved to join an unrelated couple seated in the whirlpool spa.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
AUGUST 7, 2024
What if instead of just handling incoming calls, your reservations team became an integral part of your sales operation? What if they didn’t simply take orders but could anticipate needs, drive direct bookings, and cultivate guest loyalty?
Lodging
AUGUST 7, 2024
ATLANTA, Georgia—Valor Hospitality Partners continued to grow its global portfolio, assuming operation of the Hilton Garden Inn Haymarket in Haymarket, Virginia. “The addition of the Hilton Garden Inn Haymarket to the Valor portfolio, a hidden gem within the Piedmont region of Virginia proximate to both the Manassas National Battlefield Park and downtown Washington D.C., will allow us to demonstrate our obsession to both creating memorable guest experiences and delivering exceptional commercial
Hospitality Net
AUGUST 7, 2024
Maximum Hospitality, an affiliate of Hotel Equities, proudly announced the completion of the Sheraton Nashville-Brentwood’s extensive renovation and conversion. The hotel underwent a comprehensive transformation to enhance guest experiences and establish a new benchmark for upscale hospitality in the region.As the most global brand within Marriott International’s portfolio, Sheraton Hotels has always been a brand rooted in its’ communities and Sheraton Nashville-Brentwood now emulates this visio
Skift Blog
AUGUST 7, 2024
Skift Take: Today's podcast looks at Airbnb’s rather normal earnings, IHG’s strong showing, and the state of global travel stocks.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Net
AUGUST 7, 2024
Sonesta Resort Hilton Head Island recently completed phase one of a comprehensive resort renovation program, unveiling its 340 redesigned guestrooms during a July 9th "Find the Light"-themed ribbon-cutting celebration. Inspired by the island’s natural beauty, guestrooms now feature several stylish upgrades and enhancements, serving as a serene backdrop for a breathtaking island escape.
Social Hospitality
AUGUST 7, 2024
Running a business in today’s social media world is quite competitive, to say the least. Social media advertising has become a powerful marketing tool that achieves the desired outcomes. This blog post will discuss all the actionable budgeting tips for maximizing ROI in social media advertising campaigns. Key Factors Of A Social Media Budget Staffing and labor costs Staffing and labor costs are the first factors to consider.
Hospitality Net
AUGUST 7, 2024
In the second quarter of 2024, Saudi Arabia’s hospitality sector demonstrated robust growth, reflecting the Kingdom’s ongoing efforts to enhance its tourism and travel industry. According to the latest CBRE Middle East Real Estate Market Review, key performance indicators (KPIs) for all major hospitality markets in Saudi Arabia have surpassed pre-pandemic levels.
Hotel Business
AUGUST 7, 2024
Hilton Worldwide Holdings Inc. has reported its second quarter 2024 results, including 15% growth in its room pipeline. Highlights include: Diluted EPS was $1.67 for the second quarter, and diluted EPS, adjusted for special items, was $1.91 Net income was $422 million for the second quarter Adjusted EBITDA was $917 million for the second quarter System-wide comparable RevPAR increased 3.5%, on a currency neutral basis, for the second quarter compared to the same period in 2023 Approved 62,700 ne
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