Wed.Oct 30, 2024

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Ask Skift: Are Big Cities Becoming More Expensive to Visit?

Skift Blog

Skift Take: Major cities have gotten more expensive to visit in recent years, and here's a look at some of the factors that have contributed to them becoming pricier for travelers.

Travel 282
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h2c Unveils 2024 Global Hotel Direct Booking Acceleration Study

Hospitality Net

With direct bookings becoming a critical focus for hotel chains worldwide, h2c, a leading consultancy in the hospitality industry, has released its 2024 Global Hotel Direct Booking Acceleration Study. This in-depth research offers key insights into the technologies and strategies shaping the future of direct bookings, from AI-powered booking engines to the rise of mobile transactions.

Hotels 258
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Ground Control to Space Tourism Enthusiasts: Here Comes China

Skift Blog

Skift Take: Don’t think the Chinese will shy away from a space tourism adventure — and if they can don Prada space suits while they’re at it, you can bet they’re all in!

Tourism 282
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This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers

Hospitality Net

Halloween brings up images of spooky costumes and haunted houses. So, here’s a question for you: Are you confident your customer service and CX won’t scare your customers away?

Services 246
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Riyadh Air’s Digital Strategy: More Amazon and Uber, Less Legacy Airline

Skift Blog

Skift Take: Riyadh Air has unveiled its digital strategy. Some of its planned features are far from brand-new, but combined together, the airline hopes it can take on the OTAs.

OTA 271
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Walt Disney World Swan and Dolphin announces $275M transformation project 

Lodging

Lake Buena Vista, Florida—The Walt Disney World Swan and Dolphin announced the largest renovation and expansion in the property’s history, highlighted by the addition of 120,000 square feet of event space to its current meeting and convention floorplan. The entire project is an investment of $275 million over the next several years and will also include modernized upgrades to existing meeting spaces and Swan guest rooms; and technology enhancements throughout the property.

Events 246

More Trending

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AHLA names 2024’s top general managers, hospitality tech innovators at The Hospitality Show

Hospitality Net

The American Hotel & Lodging Association (AHLA) today announced its 2024 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during The Hospitality Show in San Antonio, Texas.

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Booking Holdings Points to Strength in Room Nights, Rentals, Flights, AI and Asia

Skift Blog

Skift Take: The biggest company in travel thinks it has the building blocks for steady — if not dramatic — growth for years to come.

Travel 198
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ONYX Hospitality Group Accelerates Shama Brand Expansion Across Southeast Asia

Hospitality Net

ONYX Hospitality Group, a leading management company for hotels, resorts, serviced apartments, and luxury residences in Southeast Asia, is expanding its Shama serviced apartment brand internationally following positive feedback from both business and professional travellers. New openings have included Shama Hub Qiantang in Hangzhou, China, Shama Hub Metro South in Hong Kong, and Shama Suasana, located in Johor Bahru, Malaysia, with imminent future development plans in Malaysia, Laos and Thailand

Branding 245
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MGM Resorts Sees Healthy Vegas Demand Despite Heat Wave Hit, F1 Race Slowdown

Skift Blog

Skift Take: MGM Resorts sees strong demand at its Las Vegas resorts continuing through year-end, despite minor performance hiccups in the third quarter.

Resorts 157
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Zucchetti North America Launches New Customer Support Program at The Hospitality Show

Hospitality Net

Zucchetti North America is excited to launch a new customer support program, available to hotel clients 24/7, across their entire portfolio of operational solutions. From CRS, to POS, to booking engines, to PMS and RMS, Zucchetti North America offers a one-stop shop for hoteliers looking for a complete tech stack to support their operations; with the launch of the new customer support program, the company is demonstrating its commitment to providing the best user experience possible, enabling cl

ROI 242
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Agilysys Releases 2024 Global Hospitality Impact Study

Lodging

SAN ANTONIO, Texas and ALPHARETTA, Georgia—Agilysys, Inc. released the findings of its 2024 Global Hospitality Impact Study: Unlocking Revenue Beyond the Room at The Hospitality Show 2024. This survey of 489 hospitality executives and technology decision-makers across North America, Europe, and APAC unveils insights into the industry’s readiness to embrace revenue per available guest (RevPAG) strategies while highlighting challenges holding back adoption.

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Thynk Announces Partnership with Cvent to Elevate Hospitality Sales through Next-Generation Integrations

Hospitality Net

Partnership includes integrations between Thynk and three of Cvent’s leading hotel solutions, Cvent Supplier Network, Smart Custom Proposals and Cvent Event Diagramming

Sales 246
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Preferred Hotels & Resorts Added 24 Properties in Q3 2024

Lodging

NEW YORK—Preferred Hotels & Resorts announced the addition of 24 new member properties to its global portfolio between July 1 and September 30, 2024. “We are pleased to introduce this outstanding group of 24 new members to our global portfolio of luxury independent properties,” said Lindsey Ueberroth, CEO of Preferred Hotels & Resorts. “Expanding the diversity of our global collection, each of these exciting new additions—spanning 14 countries in destinations ranging from the unspoiled s

Resorts 130
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Grand Cœur Latin Hotel Opens in Paris’s Latin Quarter, Featuring 15m Roman-Inspired Pool and Timeless Elegance

Hospitality Net

With its 82 rooms in the heart of Paris’s Latin Quarter, this four-star hotel is both historical and modern. The Grand Cœur Latin Hotel is a voyage through time: from the Roman remains known as the Arènes de Lutèce, via the Middle Ages to the philosophical debates of the 19th century, the past comes to life within these walls. Architect Vincent Bastie and interior designer Marie-Paule Clout have created a welcoming contemporary space that reflects the quintessential charm of the Latin Quarter.

Hotels 240
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A Tribute to the Mile High City and a Local Hero

Lodging

In July, the Ritz-Carlton, Denver debuted a renovation of its signature restaurant, ELWAY’S Downtown, named after the famed Broncos quarterback. Diners can experience Executive Chef David Schaumburger’s updated menu inspired by the finest local ingredients, with standouts including Lamb Chop Fondue, Short Rib “Off The Bone,” and Dashi Braised Chilean Sea Bass.

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UN Tourism Celebrates Excellence and Innovation at Qatar Tourism Awards

Hospitality Net

The second edition of the Qatar Tourism Awards welcomed around 1,200 applications from businesses and individuals working in the sector. The different categories and sub-categories were designed to reflect the diversity of Qatar’s growing tourism sector. Between 2019 and 2024, international arrivals to Qatar grew by 147%, with the sector also a growing hub for tourism innovation and investments.

Tourism 239
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This Week’s Comings & Goings

Lodging

The Hospitality Sales and Marketing Association International announced the appointment of Brian Hicks as its new president and CEO. Hicks will build upon the foundation laid by the late Bob Gilbert, who served as president and CEO for 30 years. Abe Liao has been appointed managing director at the Watergate Hotel. Previously, Liao served as vice president of operations at Aimbridge Hospitality, where he oversaw up to 20 hotels across the United States.

Sales 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Les Aiglons: Chamonix’s New Lifestyle Refuge – Opening December 2024

Hospitality Net

Les Aiglons is the extension of a nature experience, where the atmosphere is both peaceful and memorable, just like the snow-capped mountains of Chamonix. Under the impetus of ETERNAM and QUINSPARK, the hotel formerly known as "Le Refuge des Aiglons" is being given a new lease of life with the aim of becoming Chamonix’s must-visit lifestyle hotel. Featuring a cocoon refuge designed by Saar Zafir, an Italianstyle restaurant, karaoke rooms and, of course, a brand-new ski shop by Millet, this 4-sta

Shopping 239
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Day Two at The Hospitality Show Delivers Game-Changing Insight

Lodging

The Hospitality Show continued today for a second day of programming for hotel owners and operators at the Henry B. González Convention Center in San Antonio, Texas. The Show also celebrated the grand opening of its expo floor, which featured over 400 of the industry’s top vendors offering solutions to drive innovation and profitability, interactive showcases, and dedicated breakout sessions.

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Bellevigne Unveiled: Les Hôtels (Très) Particuliers Embarks on Wine Tourism Journey in the Heart of Burgundy

Hospitality Net

With Bellevigne, Les Hôtels (Très) Particuliers launches into wine tourism! The first chapter opens in Chambolle-Musigny, in the heart of the Côte de Nuits. Set in an 18th-century bourgeois house designed by Jordane Arrivetz, 37 rooms, a cellar, a lounge, a library, a restaurant, a spa and an outdoor swimming pool give life to this unique place. More than just a hotel, Bellevigne is a new landmark on the wine trail, where winemakers, wine merchants, villagers, experts and wine lovers all meet an

Tourism 223
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The Boardwalk Hotel on Lake Anna by Kasa Celebrates Grand Opening

Lodging

Lake Anna, Virginia—Reef Capital Partners is pleased to announce the grand opening of The Boardwalk Hotel on Lake Anna by Kasa. Situated on scenic Lake Anna, this boutique lakefront destination is now officially open, welcoming guests to enjoy a new standard of hospitality at the modern, coastal concept in a location known for its desirable natural beauty.

Hotels 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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How to be a Successful Hotel General Manager

Hospitality Net

In the current climate, hoteliers are constantly seeking ways to become better hotel managers, opportunities to advance their careers and distinguish themselves in what is a competitive industry.

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Daxton Hotel Birmingham Joins Curio Collection By Hilton

Lodging

Birmingham, Michigan—Daxton Hotel Birmingham has officially become part of Curio Collection by Hilton, a prestigious global portfolio of 175 individually remarkable hotels. The transition to join Curio Collection by Hilton marks a significant milestone for Daxton Hotel, which recently earned a rare MICHELIN Key, enhancing its ability to deliver exceptional and memorable one-of-a-kind moments to guests from around the world.

Hotels 130
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21c Museum Hotels Heads to Indianapolis

Hospitality Net

Opening in 2028, 21c Museum Hotels will preserve the historic city hall building and create a new cultural hub for the community.

Hotels 237
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Tru by Hilton Opens First Hotel in Colombia

Lodging

Cali, Colombia—Tru by Hilton, Hilton’s innovative and energetic hotel brand for practical travelers, is set to transform the hospitality experience in Colombia with the opening of Tru by Hilton Cali Sur, the brand’s first hotel in the country. This new hotel, operated by Hoteles MS, is located in one of the most dynamic areas of western Colombia, surrounded by prestigious universities, shopping centers, recognized hospitals, and the two most important technology hubs in the country.

Shopping 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Tru by Hilton Opens First Hotel in Colombia

Hospitality Net

Tru by Hilton, Hilton’s innovative and energetic hotel brand for practical travelers, is set to transform the hospitality experience in Colombia with the opening of Tru by Hilton Cali Sur, the brand’s first hotel in the country. This new hotel, operated by Hoteles MS, is located in one of the most dynamic areas of western Colombia, surrounded by prestigious universities, shopping centers, recognized hospitals, and the two most important technology hubs in the country.

Shopping 189
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Leveraging Tech and Talent: Insights From the Hospitality Show 2024

Lodging

Among the many critical topics discussed at The Hospitality Show 2024 at the Henry B. González Convention Center in San Antonio, Texas, guest experience, workplace culture, and artificial intelligence (AI) remain top themes for franchisors. As the conference kicked off on October 28, a Welcome Session energized attendees with the conference’s second-annual General Manager awards.

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For Hospitality Leaders, Infrastructure Should Come Before the Lure of Artificial Intelligence

Hospitality Net

Artificial intelligence is pervasive in hospitality. This is partly due to the promise of a revolution in bookings, guest engagement, and operations, and partly to keep up appearances. Hotel operators are enamored with the potential of AI, as the industry continues to try to fully understand the implications for its use.

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Machine & Taconic Capital Add Hollywood Volume, A Tribute Portfolio Hotel

Lodging

Los Angeles, California—Machine Investment Group and Taconic Capital announced the launch of Hollywood VOLUME. Formerly tommie Hollywood, the property re-launches as a reimagined lifestyle hotel in the heart of Hollywood’s Vinyl District, joining Marriott International’s Tribute Portfolio. Having opened its doors in 2021, the property’s eclectic, contemporary style was made for the wild-at-heart traveler.

Hotels 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.