The Hotel General Manager of the Future
Hospitality Net
NOVEMBER 10, 2024
The role of a Hotel General Manager is evolving rapidly. As the industry navigates a complex landscape of economic challenges, technological advancements, and changing guest expectations, the qualities of a successful leader are undergoing a transformation. To gain insights into the key characteristics required for hotel GMs in the future, we sought perspectives from industry experts: Matthew Engel, James Flynn, Frank Otero, and Dakeya Christmas.
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