Sun.Nov 10, 2024

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The Hotel General Manager of the Future

Hospitality Net

The role of a Hotel General Manager is evolving rapidly. As the industry navigates a complex landscape of economic challenges, technological advancements, and changing guest expectations, the qualities of a successful leader are undergoing a transformation. To gain insights into the key characteristics required for hotel GMs in the future, we sought perspectives from industry experts: Matthew Engel, James Flynn, Frank Otero, and Dakeya Christmas.

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1834 Hotels secures management of Elanor Investors accommodation portfolio

Hotel Management

Elanor Investors Group has appointed 1834 Hotels to manage all 18 hotel assets within the Elanor Hotel Accommodation Fund amid an ongoing divestment process. The strategic arrangement aims to leverage the strength and resources of 1834 Hotels to maintain operational efficiencies and maximise the value of assets during this time. “We are pleased to appoint 1834 Hotels, whose expertise and scale will ensure our hotels continue to operate at the high standards our investors and guests expect,” said

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STR Weekly Insights: 26 October - 2 November 2024

Hospitality Net

U.S. hotels produced healthy growth in revenue per available room (RevPAR) for a fourth week in a row. The metric was up 3.1% (all comparisons are year-over-year unless otherwise noted) on equal gains in occupancy and average daily rate (ADR). Performance was lifted by the shift of Halloween from Tuesday last year to Thursday this year as well as corporate travel squeezed in ahead of the U.S. election.

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Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Progressive Luxury Hotel Evolution in Focus with EAST Hotels

Hospitality Net

The 21st century has already seen immense changes in how people travel and their demands for hotel services and amenities. In focus here is the growth, evolution and diversification of the luxury segment, wherein we recently sat down with the team behind the rebranding of EAST Hotels, a hotel brand that’s emblematic of this modern dynamic and the aspirational nature of travel for the 2020s and beyond.

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Leveraging AI for strategic growth and innovation

eHotelier

By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.

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STAAH tech enables SwaRa Group of Hotels to grow online bookings by 50% YOY; stabilise ARR growth to 20%

STAAH

STAAH has transformed the business operations and online reach of The Malhar Machi Mountain Resort and Jalsrushti Island Resort run by the SwaRa Group of Hotels in the outskirts of Pune. STAAH’s stack of hospi-tech solutions like STAAH MAX Pro Channel Manager , Booking Engine , PMS Integration, Payment Gateway and WatchMyRate have enabled both these premium properties to grow their online bookings by 50% YOY and stabilise their ARR growth to 20%. “ STAAH has helped us in managing our inventory s

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Europe’s Competitive Core: Empowering Small and Large Businesses Alike

Hospitality Net

The word competitiveness is emerging as a theme for the new European Commission, a guiding principle for economic development, and an alarm bell to spur political leaders across Europe’s capitals to action. It is right, and the report by Mario Draghi couldn’t be more timely: Europe must take bold steps to sharpen its competitive edge in an increasingly fierce global environment.

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Dusit Hotels and Resorts expands Devarana – Dusit Retreats portfolio in India

eHotelier

Dusit Hotels and Resorts, under Dusit International, one of Thailand’s leading hotel and property development companies, has entered into a strategic hotel management agreement with Shravanthi Hotels and Resorts Private Limited, a prominent developer of luxury hotels and resorts in India, to operate Devarana Sakleshpur, Karnataka – A Dusit Retreat.

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The difference decision intelligence makes

Hospitality Net

In this week’s episode of the Hotel Moment podcast, Bryson Koehler, Revinate CEO, guest hosts to interview Jeff Jonas, Founder, CEO, and Chief Scientist of Senzing. Jeff paints two pictures — one in which hoteliers practice responsible data management and another in which hoteliers fail to make intelligent decisions because of disorganized and inaccurate data.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Danube Home elevates outdoor living spaces with its modern, stylish furniture and customisation services

eHotelier

Danube Home, the region’s largest provider of indoor and outdoor furnishing solutions, has unveiled its expansive collection of garden products that will upgrade outdoor living spaces at homes, ushering in new lifestyles.

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Dalata Hotel Group Announces Sixth Hotel in London

Hospitality Net

Dalata Hotel Group plc (‘Dalata’ or the ‘Group’), the largest hotel operator in Ireland, with a growing presence in the United Kingdom and Continental Europe, is pleased to announce that it has exchanged an agreement for lease for a new 4-star Clayton hotel to be developed on the Tower 42 Estate in the City of London.

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Anurak Lodge in Thailand wins TAT Responsible Tourism Award

eHotelier

Anurak Community Lodge in southern Thailand has won the Tourism Authority of Thailand (TAT) 2024 Responsible Tourism Award in the “Responsible Tourism Accommodation” category.

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Airbnb Q3 2024 financial results

Hospitality Net

Airbnb issued their third quarter 2024 financial results. You can read the details here.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Dusit launches make time for travel offer

eHotelier

Dusit Hotels and Resorts under Dusit International, one of Thailand’s leading hotel and property development companies, has launched the ‘Make Time for Travel’ offer

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Scott Boatwright Named Chipotle's CEO

Hospitality Tech

Prior to being named Interim CEO in August, Boatwright served as chief operating officer, reporting directly to the company's CEO since 2017.

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Peter Nilsson appointed Managing Director for the Maldives at COMO Hotels and Resorts

eHotelier

COMO Hotels and Resorts has appointed Peter Nilsson as Managing Director for the Maldives, where he will oversee COMO Cocoa Island and COMO Maalifushi.

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Airbnb, Expedia latest to signal holiday-season uptick

Hospitality Today

They challenge the narrative established last quarter by online travel companies, airlines and resorts that a general travel slowdown was coming

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Naleem Ariff appointed General Manager at Sheraton Dubai Creek Hotel & Tower

eHotelier

Sheraton Dubai Creek Hotel & Towers is delighted to announce the appointment of Naleem Ariff as the new General Manager.

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Expedia beats profit estimates and raises full-year outlook

Hospitality Today

The OTA beat earnings estimates and raised its 2024 bookings forecast to 5%, driven by strong international travel demand

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Beating the OTAs: A Case Study in Direct Booking Strategy

eHotelier

Hotels face a constant challenge with the dominance of Online Travel Agencies (OTAs) taking share in every market.

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Amadeus reports strong third quarter results

Hospitality Today

Amadeus reports strong third quarter results with profitable double-digit growth for the first nine months of 2024

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Top trends driving hotel companies' Q3 results

Hospitality Today

In the third quarter, companies saw RevPAR growth driven by group business and strong conversion demand

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Cvent’s 2025 Planner Sourcing Report

Hospitality Today

A recent survey shows that many corporate meeting planners have responsibilities beyond booking events

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Booking.com may cut jobs as part of reorganization plan

Hospitality Today

The announcement comes just days after Booking Holdings reported a 13.