Sun.Jan 28, 2024

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How to Run a $7.5 Billion Luxury Hotel Portfolio: Inside Gencom’s Strategy

Skift Blog

Skift Take: Karim Alibhai's began his career at a Best Western motel. In the decades since, his firm Gencom has bought, sold, and developed eight Ritz-Carltons and dozens of other luxury hotels. Here's his formula.

Motels 325
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The most liked homes on Airbnb’s Instagram from 2023

Hospitality Net

According to our recent trend forecast for 2024, national parks, amazing views, and beach categories rank amongst the top booked categories for the year ahead. The popularity of nature getaways is also apparent through Airbnb’s top Instagram posts of 2023, featuring stays immersed in lush woodland and situated on stunning coastlines. From a modern villa in Costa Rica featuring an infinity saltwater pool to an A-frame in upstate New York boasting a book nook and a fire pit overlooking the woods,

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FIFA World Cup 2026: Big Reveal of Host Cities Is Coming Soon

Skift Blog

Skift Take: FIFA's 2026 World Cup schedule announcement on February 4 will shape the future of tourism in 16 North American cities.

Tourism 342
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Can ChatGPT Replace Human-Created Hotel Marketing Content?

Hospitality Net

Any marketing content that describes your product - in this case your hotel - must be original, authentic, enticing and believable. Your marketing content should tell a consistent "story" about your hotel’s value proposition and brand, and inspire travelers to consider and eventually book your property. This is marketing 101. This rule applies to your website copy and descriptions, OTA and directory listings, social media posts, digital marketing messaging, etc.

Market 189
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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AirAsia Gets Into Event Ticketing, But Sorry, No Taylor Swift Tickets

Skift Blog

Skift Take: A whole year has passed since Tony Fernandes declared his superapp would exclusively focus on travel, and so far, he seems to be sticking to the script.

Events 254
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‘A rare visionary’: Sydney property developer Lang Walker dies aged 78

Hotel Management

Property developer and founder of Kokomo Private Island in Fiji, Lang Walker, has died, aged 78. Directors at Walker Group, the success property development business he established over 50 years ago, paid tribute to the company’s founder and chairman, in a statement released on Sunday, describing him as “a rare visionary” and “a great Australian”. Walker and his team worked on iconic developments such as Broadway Shopping Centre, Rhodes Peninsula, Woolloomooloo Wharf, King Street Wharf, Hope Isl

Shopping 147

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UN Tourism Celebrates High-Level Support after Productive FITUR 2024

Hospitality Net

Ahead of FITUR, UN Tourism – the new name for the World Tourism Organization (UNWTO) released its latest data. The first World Tourism Barometer of the year highlighted the sector’s recovery, with international arrivals back to 88% of pre-pandemic levels at the end of 2023. With full recovery expected in 2024, UN Tourism again served as the bridge between public and private sector leaders to build a more resilient and sustainable future.

Tourism 174
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How Does Hotel Overbooking Impact Your Revenue?

Refine

Overbooking is a common practice in the hotel industry, strategically employed to secure maximum occupancy and guarantee the sell-out of rooms. While this approach holds undeniable benefits for hoteliers, there are also downsides to it, such as dissatisfied guests in case you get double bookings or missed revenue opportunities from free room upgrades.

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Planning the Solutions to Drive More Direct Bookings in 2024

Hospitality Net

Have we reached ‘peak OTA’? Many hoteliers certainly hope so after the gains that these third-party channels made during the pandemic. As seen at this past June’s HITEC in Toronto, the dawn of the age of AI may, in fact, be complementary to one of the biggest trends that tech vendors are catering towards driving bookings through direct channels.

OTA 169
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J7 Hotels from Philippines unlocks efficiency and revenue growth with STAAH

STAAH

Looking for better support and a more intuitive channel management solution, Philippines’ J7 Group of Hotels switched to STAAH. Located in the business and commercial centre of Iloilo city, Philippines, the J7 Group of Hotels (J7 Plaza Hotel and J7 Premier Hotel) gives guests easy access to shopping, food and basic needs. The J7 Plaza Hotel offers accommodation with an outdoor swimming pool, free private parking, a restaurant and a bar.

Revenue 88
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Generative AI Magic: See How 15 Timeless Fictional Characters Look Like In Real Life

Hotel Marketer

Following up on yesterday's Gen AI Image Battle (v2), I decided to do a little fun weekend experiment to see what beloved fictional characters (all in the public domain) would look like in real life, courtesy Generative AI. I used MidJourney for all of these creations, with various techniques to upscale and vary images.

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Top 10 online booking channels for 2023 revealed

eHotelier

Explore the insights and strategies that can supercharge your online presence and drive more bookings to your property.

OTA 119
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5 Boutique Hotel Marketing Strategies to Increase Revenue

Refine

Boutique Hotel Boutique hotel marketing promotes the unique qualities and personalized experiences of smaller, often upscale hotels. It is crucial to differentiate these hotels in a competitive market, highlighting their distinctive style, intimate atmosphere, and tailored services. This type of marketing often targets niche audiences, emphasizing the exclusive and individualized experience that boutique hotels offer.

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H10 Hotels enhance the guest experience with Nonius cutting-edge solutions

eHotelier

H10 Hotels, a leading hospitality company with over 66 hotels in 23 destinations and more than 16,000 rooms, has been committed to providing exceptional locations, specialised services, and the highest level of quality to its guests for over 40 years. With a focus on incorporating the latest digital technologies, H10 Hotels have formed a strong partnership with Nonius for more than 8 years.

Hotels 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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US hotel performance dips

Hospitality Today

NFL playoff games, primary elections and other events boosted hotel revenues in some markets, but U.S. hotel performance overall was down for the week ending Jan.

Events 40
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SHA Wellness Clinic opens its highly-anticipated Mexico outpost

eHotelier

SHA opens its highly-anticipated Mexico outpost, in the first phase of its global expansion plans. Building on the success of its flagship clinic in Spain, the expansion has been developed to reflect the consumer demand to place health and well-being at the forefront of all areas of life – business and personal. SHA Mexico is located in the state of Quintana Roo, in the eastern portion of the Yucatán Peninsula.

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Travelport on how digital transformation is changing travel

Hospitality Today

Traditionally, the travel sector lacked an easy, intuitive retailing experience, but technology and modern applications are now overcoming these challenges

Travel 40
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Uwe Kunz appointed new General Manager at Lotte New York Palace

eHotelier

Lotte New York Palace, is pleased to announce the appointment of Mr. Uwe Kunz as the new General Manager. With a remarkable career spanning 31 years in the global hospitality industry, Mr. Kunz brings a wealth of expertise, a track record of excellence, and a commitment to elevating the guest experience to his new role.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Delicate Balance: Managing Hotel Labor Costs Amid Rising.

Belza

The Delicate Balance: Managing Hotel Labor Costs Amid Rising Revenue in U.S.

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Demi Turner appointed Director of Sustainability at Travelodge

eHotelier

Travelodge, announces the appointment of Demi Turner as Director of Sustainability - a newly created role at Travelodge which further strengthens the company's commitment to its ESG Strategy.

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The wellness wellspring

Hospitality Today

The Global Wellness Institute projects that the wellness tourism sector could outpace traditional tourism growth substantially

Tourism 40
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IHG’s expansive culinary brand portfolio achieves high-quality growth

eHotelier

IHG continue to retain their prestigious awards, a recognition of the outstanding performance of the Group’s food and beverage brands and the teams behind them, as well as a testament of IHG’s unchanging dedication to exceptional service. With the upcoming Chinese New Year marking a peak in food and beverage activities, IHG is strategically positioned to showcase its expertise by seamlessly integrating F&B segments within hotels.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Travel industry waking up to risk of tourists seeking cool summers

Hospitality Today

Cooler destinations such as Iceland and Denmark appeared among the UN’s top 10 best-performing European destinations in 2023

Travel 40
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UN Tourism celebrates high-level support after productive FITUR 2024

eHotelier

Ahead of FITUR, UN Tourism – the new name for the World Tourism Organization (UNWTO) released its latest data. The first World Tourism Barometer of the year highlighted the sector's recovery, with international arrivals back to 88% of pre-pandemic levels at the end of 2023. With full recovery expected in 2024, UN Tourism again served as the bridge between public and private sector leaders to build a more resilient and sustainable future.

Tourism 52
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Sustainability will shape the future of hospitality

Hospitality Today

Brune Poirson, chief sustainability officer at Accor, discusses the hotel giant's comprehensive sustainability strategy

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Brisbane’s ibis Budget Windsor and adjoining land listed for sale

eHotelier

The ibis Budget Windsor and adjoining development land have been listed for sale amid strong demand for accommodation investment opportunities in the 2032 Olympics host city.

Sales 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hotel brands debate the best avenues to growth

Hospitality Today

Hotel brand companies need to refocus their efforts on experience instead of prioritizing unit growth, according to experts

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Hoteliers: Learning from cruise and gaming customer behavior

Hospitality Today

Both travel sectors aim to recognize and incentivize its most devoted spenders while optimizing overall revenue

Revenue 40
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How digital brand experience is changing hotel marketing

Hospitality Today

A well-crafted digital brand experience leaves a positive and lasting impression on every user