Sun.Oct 13, 2024

article thumbnail

IHG Hotels & Resorts Taps into the Future of Travel Planning at SXSW Sydney 2024

Hospitality Net

IHG Hotels & Resorts is offering festival-goes and consumers a stress-free way to plan their next holiday at South-by-South-West Sydney (SXSW) this October 14-20, thanks to innovative technology that taps into the subconscious mind. The aptly-named IHG Hotels & Resorts ‘Mind Lobby’ is a futuristic, experiential activation that will launch on Sydney’s International Convention Centre Forecourt throughout the week-long event and sits at the heart of IHG’s official partnership with SXSW Sydney 2024.

Resorts 277
article thumbnail

The Best Western You Don’t Know: CEO Interview With BWH Hotels

Skift Blog

Skift Take: Unlike its publicly traded competitors, BWH Group doesn't have to appease shareholders with quarterly growth reports and ever-expanding room counts.

Hotels 286
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Advertising to travelers who spend more and stay longer

Hospitality Net

Valuable travelers are those who spend more, stay longer, and are more likely to book premium options. Reaching these travelers is essential for driving quality bookings, but in today’s competitive travel market, identifying and reaching them can be complex.

Travel 246
article thumbnail

Hospitality Financial Leadership Podcast – FOR IMMEDIATE RELEASE

Hotel Financial Coach Blog

Selkirk College Adopts David Lund’s “The Prosperous Hotelier” as Course Textbook Nelson, British Columbia – October 14,2024 – Selkirk College is excited to announce that David Lund’s widely acclaimed book, The Prosperous Hotelier , has been officially adopted as a textbook for the Resort & Hotel Management program. Under the guidance of esteemed instructor David MacGillivary, students at Selkirk College in Nelson, British Columbia, are now utilizing Lund’s book to further their knowled

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

The Advantages of Owning a Small Hotel

Hospitality Net

In an era where personalization and authenticity are paramount, small hotels are emerging as the crown jewels of the hospitality industry. Owners of boutique properties are uniquely positioned to offer something that larger brands often can’t—a hands-on, deeply personal guest experience. During the Boutique Hotel Owners Conference by BLLA, industry leaders Kimberly Walker, Moody Nashawaty, Alex Kirkwood and Ariela Kiradjian dove into the advantages of small hotel ownership, sharing their own exp

Hotels 246
article thumbnail

How modern gadgets are redefining senior adventures

eHotelier

Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure.

Travel 124

More Trending

article thumbnail

STAAH successfully helps Vietnamese resort to streamline operations

STAAH

Technology and exceptional customer support from STAAH help Hoi An River Beach Resort & Residences increase their global online footprint and drive growth. Located in the heart of Cua Dai Beach [Vietnam], Hoi An River Beach Resort & Residences offers a range of rooms with stunning views and top-class amenities. A UNESCO World Heritage Site where the De Vong River meets the South China Sea, Hoi An, attracts visitors from across the world for its beauty and tranquillity.

Resorts 99
article thumbnail

Why Human Longevity Requires a Wellness Lifestyle Facilitated by Hotel Programs

Hospitality Net

As longevity researchers continue to explore the intricacies of how to ward off chronic disease, extend human life, and even reverse aging, one thing has become clear: there’s no single cure-all yet. We haven’t reached the point where a quick fix can turn back the biological clock by a decade (healthspan) or push the human lifespan beyond its current upper limit of around 125 years.

Hotels 189
article thumbnail

Embracing Generative AI: The Future of PR and How to Get Ahead

Hotel Marketer

Change is a curious thing. It's the unwelcome guest at a party who, by the end of the night, turns out to be the most interesting person in the room. In the world of communications—both internal and external PR—the latest uninvited guest is Generative AI.

Hotels 88
article thumbnail

Selkirk College Integrates David Lund’s The Prosperous Hotelier into Resort & Hotel Management Curriculum

Hospitality Net

Selkirk College Adopts David Lund’s “The Prosperous Hotelier” as Course Textbook Nelson, British Columbia – October 14,2024 – Selkirk College is excited to announce that David Lund’s widely acclaimed book, The Prosperous Hotelier, has been officially adopted as a textbook for the Resort & Hotel Management program.

Resorts 189
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Hotel customer service: Examples and tips

Little Hotelier

What is hotel customer service? Hotel customer service is support provided to guests by hotel staff, in order to meet their needs, enhance their experience and ensure satisfaction during their stay. There’s an opportunity to offer great customer service whenever a member of staff interacts with a guest. Hotel customer service examples include concierge assistance, room service delivery, housekeeping services and handling guest complaints.

article thumbnail

Hilton Seizes Mid-Market Opportunity with Plans to Surpass 1,000 Hilton Garden Inn and Hampton by Hilton Properties in APAC

Hospitality Net

Leading global hospitality company Hilton (NYSE: HLT) today revealed plans to double its focused service presence in Asia Pacific in the coming years to surpass 1,000 hotels in the mid-market segment. With 483 focused service properties trading in the region under its Hilton Garden Inn and Hampton by Hilton brands, the company has a further 594 such properties under development.

Market 188
article thumbnail

Marriott signs major deal with Zleep Hotels in Denmark

eHotelier

After founding and developing the Zleep Hotels brand, CEO Peter Haaber has entered an agreement with Marriott International through his hotel management company, Core Hospitality, to rebrand its 14 Zleep Hotels properties in Denmark to the Four Points Flex by Sheraton brand.

Hotels 52
article thumbnail

HVS Takeaways – The Lodging Conference

Hospitality Net

Last week marked another successful and highly attended Lodging Conference. HVS was proud to sponsor and speak at the event. Our recap on the conference sentiment follows.

Events 187
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Luke James appointed General Manager at Address Beach Resort in Dubai

eHotelier

Luke James has been appointed as the new general manager of Address Beach Resort in Dubai. Originally from Adelaide, Australia, he holds a Bachelor's degree from the Swiss Hotel Association's International College of Hotel Management and a Diplome Culinaire d'Hôtellerie from Le Cordon Bleu.

article thumbnail

He who distributes last, distributes well.

Hospitality Net

Since the rise of online booking sites, which was somewhat poorly anticipated, tensions have risen between hoteliers and the platforms that market them. Both major and minor players in our industry tacitly acknowledge having missed a technological turn due to a lack of vision or resources. They have, at least partly, let slip direct contact with their customers by relying too easily on intermediaries.

Market 100
article thumbnail

SHA once again named “World’s Best Wellness Clinic” in 2024

eHotelier

SHA has once again won "World's Best Wellness Clinic 2024" and other important awards at the prestigious World Spa Awards, which recognize excellence in the health, wellness and longevity sector.

52
article thumbnail

Hotel cyber security: How to avoid data security threats

Little Hotelier

Hotel cyber security is the practice of protecting a hotel’s digital systems, networks and data from digital threats. Cyber security can involve a wide array of protective tools and strategies, including safeguarding booking systems, payment processing, Wi-Fi networks and guest information from hacking, data breaches, malware and any other form of unauthorised access.

Hotels 52
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Centara launches Centara Life to “Uplift Your Everyday”

eHotelier

Centara Hotels & Resorts, Thailand’s leading hotel operator, has officially launched Centara Life, its fresh and exciting new brand identity that will “Elevate the Essentials” with innovative, guest-friendly concepts at hotels and resorts across Thailand and beyond.

Resorts 52
article thumbnail

Top Reasons to Visit Thousand Oaks Dental for Emergency Dentistry in San Antonio, TX

Your San Antonio Dentists

Dental emergencies can require immediate attention to alleviate pain, prevent further complications, and ensure the health of your teeth and gums. As a premier dental practice, we provide outstanding emergency dentistry in San Antonio, TX. Here are the top reasons why you should visit us for emergency dentistry. Expertise and Experience Our team of dental professionals at Thousand Oaks Dental is highly skilled and experienced in managing various dental emergencies.

article thumbnail

Park Hyatt debuts in London

eHotelier

Hyatt Hotels Corporation today announced the opening of Park Hyatt London River Thames, marking the debut of the Park Hyatt brand in the United Kingdom.

article thumbnail

ChatGPT Advanced Voice: The future of travel booking or the end of OTAs?

Hospitality Today

What happens to OTAs when LLMs like ChatGPT connect to GDSs for global hotel inventory or automatically fill forms to book long-tail accommodations?

OTA 45
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

George Vlachopoulos appointed General Manager at Park Hyatt St. Kitts

eHotelier

Park Hyatt St. Kitts has named George Vlachopoulos as its new General Manager, marking a significant addition to the resort's leadership team.

article thumbnail

OTAs get more visibility thanks to DMA

Hospitality Today

Europe's Digital Markets Act (DMA) is changing the way users interact with hotels through Google, the dominant search engine in the EU

OTA 45
article thumbnail

Nonius transforms Elite Hotel Mårtenson’s TV Entertainment with Chromecast Gen4

eHotelier

A cost-effective and eco-friendly upgrade with all solutions seamlessly integrated on Chromecast Gen4 (CCwGT), without the need to replace existing TVs.

Hotels 40
article thumbnail

Alipay+ and the future of mobile payments in travel

Hospitality Today

The strong growth of Alipay+ in 2024 reflects a broader trend within the travel industry: the increasing adoption of mobile and digital payment solutions

Travel 40
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

How Menu Engineering Drives Profitability in Hospitality

eHotelier

Menu engineering is an essential practice in the hospitality industry, particularly for food and beverage operations.

article thumbnail

Kalibri Labs launches OTB Signals

Hospitality Today

The new solution is the future of OTB data analytics, providing industry professionals with critical insights to succeed in a competitive marketplace

40
article thumbnail

IHG Hotels & Resorts embraces the future of travel planning

Hospitality Today

Innovative technology taps into the subconscious to uncover true travel preferences in less than 60 seconds

Travel 40
article thumbnail

EU again delays start of entry/exit system

Hospitality Today

The European Union has again postponed the implementation of biometric border controls for non-EU citizens

40
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.