Sun.Jan 21, 2024

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Four Ways to Avoid a Schwarzenegger-Style Airport Grilling

Skift Blog

Skift Take: Traveling overseas should be an exciting experience, but you might be surprised to learn about local laws that could land you in big trouble at the airport.

Travel 320
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FX BYT Celebrates 1MM Restaurant Reservations Milestone

Hospitality Net

FX Book Your Table crossed the one million milestone in reservations created across systems in 2023. This achievement reflects not just the capabilities of FX BYT’s cutting-edge features but also the widespread adoption and trust placed on the software by restaurants and hotels alike.

Hotels 268
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Inaugural Skift India Summit Agenda Announced

Skift Blog

Skift Take: For the first time, Skift is heading to India to host the best travel industry event in the region, Skift India Summit. We will be gathering 400+ leaders, investors, and strategists to discuss the future and opportunities India presents on a global scale.

Scale 258
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iVvy and Comwell Hotels: A Partnership Pioneering Sustainable Hospitality

Hospitality Net

Discover how Comwell Hotels leveraged iVvy to overhaul their meeting and event management systems, achieving remarkable efficiency and a commitment to sustainability.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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IHG brings latest midscale brand Garner to Asia Pacific in ‘milestone’ signing

Hotel Management

IHG Hotels and Resorts is set to launch its new midscale conversion brand Garner into Japan in the second half of 2024, after signing its first deal outside of North America. IHG and Axe Management Partners have signed a letter of intent to convert and refurbish three hotels in Osaka before rebranding to Garner. IHG Hotels and Resorts CEO, Elie Maalouf, described the first signing outside of North America as “a significant milestone for the brand”.

Branding 130
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Hotel Industry Outlook 2024: Moving Steadily Forward

Hospitality Net

With inflation decelerating, fears of a recession receding, and supply growth muted, the overall outlook for U.S. hotel metrics in 2024 is one of modest, steady growth. The investment market is also showing increased signs of life, as inflationary concerns are diminishing and interest rates are improving modestly.

Hotels 236

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To Drive Top Line Revenue, Hotel Sales Must Think Like Marketing

Hospitality Net

Stephanie Smith from Cogwheel Marketing & Analytics and Trevor Grant from Revenue Hub joined together for a discussion, where they explore how hotel sales and marketing can seem disconnected when looking at how to drive topline revenue.

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Bai Hotel Cebu establishes streamlined operations with SiteMinder’s platform

SiteMinder

Nestled between the bustling cities of Mandaue and Cebu, bai Hotel Cebu stands as a beacon of modern luxury, offering spectacular harbour and city views alongside ultra-modern amenities and facilities. Catering to a diverse range of services and boasting an extensive dining selection, bai Hotel Cebu is the go-to destination for those seeking a luxurious staycation or planning a business trip.

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Placing Wellness and Sustainability as Core Hotel Values with the Fairmont Mayakoba

Hospitality Net

Spread across a sprawling 45-acre ocean-facing campus with 401 rooms and suites, the five-diamond, AAA Fairmont Mayakoba has long been on our bucket list of resorts worth visiting. Just outside of Playa del Carmen in the heart of the remarkably popular sun destination that is the Mayan Riviera (especially for Canadian snowbirds like the two of us), the Fairmont Mayakoba property intrigued us because of its diverse array of amenities, its sustainable luxury approach within the broader Mexican hos

Resorts 189
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Crafting a stellar online image: Mastering online reputation to drive hotel bookings

eHotelier

Let’s examine how hotels can use AI tools to improve their web presence and make sure that their reputation draws and keeps visitors.

Hotels 118
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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AHLA announces Global Technology 100 to lead the future of Hospitality Tech

Hospitality Net

The American Hotel & Lodging Association (AHLA) announced the launch of the Global Technology 100 (T100), a group of the world’s best and brightest hospitality technology leaders that will advise the hotel industry on leveraging the latest technology to better serve guests and maximize profitability.

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SiteMinder Transforms Chao Lao Cabana Resort: A 12-Year Journey into excellence

SiteMinder

Chao Lao Cabana Resort , nestled in Chanthaburi city, celebrates its 12th year as a haven of tranquillity. Just a three hour escape from the bustling city of Bangkok, the 90-room resort offers pristine white sand stretching along the beach, a quiet romantic atmosphere, and a gorgeous swimming pool. Ms. Sophin Kumpal , Asst. Front Office Manager, plays a pivotal role in ensuring every customer’s experience is unforgettable.

Resorts 52
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Mark Hoplamazian, Hyatt President and Chief Executive Officer, to receive AHLA/ALIS’s Arne Sorenson Social Impact Leadership Award

Hospitality Net

The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and The BHN Group/Northstar Travel Group today announced that Mark Hoplamazian, President and Chief Executive Officer, Hyatt, will be awarded the Arne Sorenson Social Impact Leadership Award. Hoplamazian will be recognized during the AHLA Foundation’s fundraising gala, Night of a Thousand Stars on Sunday, January 21, as well as during the 23rd annual Americas Lodging Investment Summit (ALIS) on Tuesday, January 23.

Travel 189
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Allseated Enters a New Era as Prismm and Launches a New Innovative Technology Platform

Hospitality Tech

The company rebrands and bolsters its first-of-its-kind portfolio of 3D spatial design and event planning under the all-new Prismm Platform.

Events 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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How a Training Professional Can Breathe Life Into Your Guest Service

Hospitality Net

In the highly competitive hospitality industry, the key to success often lies in consistently delivering guest experiences.

Services 184
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IHG Hotels & Resorts strengthens leading position in the luxury & lifestyle segment

eHotelier

IHG Hotels & Resorts (IHG), today underlines its growth in the Luxury & Lifestyle segment. Currently, IHG boasts one of the largest Luxury & Lifestyle portfolios in the world, consisting of six acclaimed brands that represent 22 percent of its global pipeline* – nearly double its stake from just five years ago. IHG has driven its ambition forward through a combination of strategic expansion, dedicated Luxury & Lifestyle expertise and significant investments in its wider enterpri

Resorts 52
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Top 10 Ways AI Will Redefine Hotel Guest Experience in the Decade Ahead

Hotel Marketer

[link] In this video we do a deep dive into how AI is poised to fundamentally transform the guest experience in hotels (and wider hospitality industry), in the decade ahead. From AI concierges to predictive personalization, discover how technology merges with human touch to transform every stay into a unique story.

Hotels 40
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Bartenders and Hospitality: Serving More Than Just Drinks

eHotelier

That is a fine sentiment, and in a US bar and nightclub industry projected to gross $36 billion in 2023, this still holds true. Versatile, well-trained, and engaged bartenders are still hugely important to a successful hospitality venue even in the age of digital inventory control, wireless pour counters, AI-generated craft cocktail recipes, and confusing wine lists too large to print.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Hotels in gateway markets look to maximize international demand

Hospitality Today

Hotels are looking into source-market targeting through promotions and messaging, as well as providing preferential pricing in larger booking windows and length of stays

Market 40
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SH Hotels and Resorts embarks on a major global expansion

eHotelier

Reinforcing its position as a leader in the purpose-driven luxury and lifestyle hotel segment, SH Hotels & Resorts is embarking on a significant worldwide expansion of its portfolio across four continents and 13 countries and territories. With more than 30 hotels and branded residential projects open and in the pipeline, plus a number of deals in the LOI stage, SH Hotels & Resorts is shaping the future of hospitality by creating transformative spaces and experiences across some of the wo

Resorts 52
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European regulators eye Booking.com under Digital Services Act

Hospitality Today

The European Commission has taken its next step in regulating online platforms with a request for information from a number of companies including Booking.

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Tony Cruz appointed SVP of Operation at Resolute Road Hospitality

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today the addition of Tony Cruz as Senior Vice President of Operations.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Transforming Empty Hotel Rooms into a Billion Dollar Asset

Belza

Transforming Empty Hotel Rooms into a Billion Dollar Asset | Hotel Marketing

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Michelle Catin named Senior Director of Marketing at Karisma Hotels and Resorts

eHotelier

Premier Worldwide Marketing, the global sales and marketing representative for Karisma Hotels & Resorts, has announced that Michelle Catin is the new Senior Director of Marketing. With over 15 years of experience in the hospitality industry, Michelle is renowned for spearheading strategic marketing initiatives, fostering substantial growth, and establishing robust industry connections.

Market 52
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Google’s removal of third party cookies will punish independent hotel marketers

Hospitality Today

Hotels that do not have well-structured, well-centralized first-party data will be the biggest losers from the elimination of third-party cookies

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mia launches peer groups to tackle industry issues and opportunities

eHotelier

Eight peer groups have been launched by the Meetings Industry Association (mia) to support the evolving needs of the business meetings and events sector.

Events 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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India's spending on travel set to be fourth highest globally by 2030

Hospitality Today

The country's consumption growth is set to accelerate as ‘affluent’ Indians nearly double, according to McKinsey & Co

Travel 40
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Optimizing Your Booking.com listing with STAAH MAX

eHotelier

Discover all features in STAAH MAX for Booking.com users! Leverage these features to optimize bookings and enhance your online visibility.

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Hotels.com is a ‘matchmaker’ in new global ad campaign

Hospitality Today

The OTA debuted a global ad campaign, “Introductions,” that casts itself as a “matchmaker” for travelers and hotels

OTA 40
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Air Traffic Rose at Tel Aviv Airport in 2023 Despite Recent Plunge

Skift Blog

Skift Take: The numbers show how well travel has recovered post-pandemic in some parts of the world.

Travel 271
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.