Wed.Nov 06, 2024

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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

Closing 333
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Ben Baldanza, the Transformative Former CEO of Spirit Airlines, Dies at 62

Skift Blog

Skift Take: Ben Baldanza, who pioneered the modern ultra-low-cost business model in the U.S. and turned Spirit into one of the most profitable airlines, has died following a battle with ALS.

Business 299
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Top 5 takeaways from 2024 The Hospitality Show in San Antonio Last Week

Hospitality Net

Couldn’t make it The Hospitality Show this year or just curious for a quick rundown? Let’s hit rewind and check it out together.

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Saudi Arabia Hopes Esports Olympics Will Kickstart Gaming Tourism

Skift Blog

Skift Take: Saudi Arabia just finished with its gaming 'World Cup' Next is the gaming 'Olympics' — Josh Corder Read the Complete Story On Skift

Tourism 290
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Crossing the Luxury/Digital Divide in Hospitality

Hospitality Net

It’s a question often posed on general session conference stages or in media interviews with hoteliers; designed to give insight into how those operating at the highest levels of the industry are using personalized experiences to increase revenue.

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Tripadvisor Is Still Considering ‘Strategic Alternatives’

Skift Blog

Skift Take: Tripadvisor officials are doing their jobs in that they are trying to grow the company in the event no strategic transaction takes place. But eventually there has to be one.

Events 286

More Trending

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Thailand Is Now Visa-Free for Indians ‘Until Further Notice’ – India Report

Skift Blog

Skift Take: As Indians look for destinations to travel to in the upcoming winter season, the visa waiver extension is likely to benefit Thailand.

Travel 278
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3 preventable hotel scenarios with identity resolution

Hospitality Net

“Do you even know me?

Hotels 264
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Hotel CEOs Say Demographics Is the Future of Travel

Skift Blog

Skift Take: From a rising middle class to an aging population, the most powerful leaders in hospitality agree demographics are key.

Travel 278
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Novotel Nairobi Westlands Opens

Hospitality Net

Novotel, one of Accor’s flagship brands and a champion of balanced living, is proud to announce the opening of Novotel Nairobi Westlands, Kenya.

Branding 263
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Trivago Demands Higher Compensation From Smaller Advertisers

Skift Blog

Skift Take: It's been a tough run for Trivago in the Google Hotels era. No one ever said the metasearch business would be easy.

Business 264
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Hospitality Bridging Healthcare (H2H): Medical Travel Strategy and Trends

Hospitality Net

Medical tourism and medical travel have emerged as significant components of the global healthcare landscape, offering individuals opportunities to access healthcare services beyond their national borders.

Travel 246
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Iberia Makes History With First Airbus A321XLR Passenger Flight

Skift Blog

Skift Take: Don't be fooled by the modest nature of the A321XLR's Madrid to Paris debut - this plane can fly seriously far with incredible efficiency. Get ready for it to shake-up route networks worldwide.

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Casa Foscolo Hotel, Istanbul; Where Heritage Is Celebrated

Hospitality Net

Nestled in the center of Istanbul’s second most historic neighborhood, the new Casa Foscolo Hotel stands as a testament to the timeless legacy of the city’s rich heritage. With carefully added modern amenities and a meticulously true-to-history renovation, the 124-year-old building is now home to an intimate luxury hotel, where contemporary art, literature, and history collide.

Hotels 246
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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CO2 Setback as Emissions on UK-Japan Air Routes Surge by 21%

Skift Blog

Skift Take: Everyone knows that flying between Europe and Japan takes longer than it used to, but the environmental impact can feel less defined. This fascinating new data quantifies the extra CO2 for re-routed flights.

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Safemark Launches New Portable Speakers for Hotels

Hospitality Net

Safemark,a global leader in guest room security and hospitality solutions, offering in-room safes, Indel B mini refrigerators, and Marshall speakers, today announced the launch of three new portable speakers for hotels. Experience a unique form of multi-directional sound from Marshall. The company will debut the new speakers at Boutique Design New York (BDNY), November 10-11, in booth #2746.

Hotels 246
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3 tips for making your work meetings more impactful

eHotelier

Meetings matter because they represent our collective time and energy. With the right approach, meetings can evolve into spaces where people not only contribute but leave feeling inspired, valued and ready to act.

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Cendyn Reports Phoenix Leads in Top 25 Markets for the First Time in 2024

Hospitality Net

Cendyn’s Sales Intelligence platform, previously known as Knowland, shares its monthly data findings for hoteliers to gain insight into the top locations selected by today’s meeting planners. Today, Cendyn announced that Phoenix ranked first in the top 25 markets with year-over-year (YoY) growth at 19.7 percent. Las Vegas followed closely with growth at 17.7 percent, placing it in the top five markets for the tenth consecutive month.

Market 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Enhancing the Hotel Guest Experience Through AI: A Strategic Approach Using the Buyer Utility Map

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In the competitive landscape of the hospitality industry, Artificial Intelligence (AI) is revolutionizing how hotels interact with guests, streamline operations, and innovate revenue streams.

Revenue 130
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IRIS’ Digital Ordering chosen by The Hoxton, Poblenou to boost F&B revenue and free up staff time

Hospitality Net

IRIS, a global market leader in digital F&B ordering and concierge solutions for hotels, has been selected by The Hoxton, Poblenou to provide guests with a modern, accessible means of ordering food and drink and viewing hotel information from the convenience of their own smartphone.

Revenue 246
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Peachtree expands third-party management with Group 10 partnership

Hotel Business

Peachtree Group has revealed a long-term partnership with Southfield, MI-based Group 10 Management , expanding its managed portfolio by 14 hotels totaling 1,648 rooms. The properties are primarily Marriott, Hilton and IHG-branded hotels and are predominantly located in the metro Detroit area. “Our extensive experience in hotel operations allows us to partner with Group 10 to take third-party management to a whole new level,” said Vickie Callahan, president, Peachtree’s hospitality management div

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Hyatt Announces Thompson Playa del Carmen Main House and Beach House to be Rebranded as Hyatt Centric Playa del Carmen

Hospitality Net

The lifestyle hotel is expected to resume operations as a Hyatt Centric branded hotel by the end of the year, marking the second Hyatt Centric property in Mexico.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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SOLD OUT: The Brit List Awards 2024

Hotel Designs

Hotel Designs SOLD OUT: The Brit List Awards 2024 SOLD OUT: The Brit List Awards 2024 For the fifth year in row, the Brit List Awards has sold out of tickets! Having outgrown all previous venues, 2024’s event is taking place at the iconic Ministry of Sound where Hotel Designs will welcome more than 600 attendees for a high-energy evening of celebration — with a few surprises too… It’s official, the much-anticipated Brit List Awards 2024 , taking place November 6 at the Minist

Events 105
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U.S. hotel commentary - September 2024

Hospitality Net

U.S. RevPAR decreased 1.3% year over year (YoY) in September following a robust August which followed a lackluster July. The primary reason for the decline was the change in the calendar composition of the month. September 2024 had one less weekend (Friday & Saturday) and an extra Sunday and Monday when compared to 2023.

Hotels 245
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Ennismore signs Mama Shelter Amsterdam

Hotel Designs

Hotel Designs Ennismore signs Mama Shelter Amsterdam Ennismore signs Mama Shelter Amsterdam Set to open its doors in Q1 2027, the first Mama Shelter outpost in the Netherlands will blend local charm with the brand’s distinctive spirit… Amidst the quaint villages and once-gritty industrial parks of the Noord district now lies some of Amsterdam’s most exciting creative and nightlife scenes.

Dining 97
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IHCL Strenghtens Presence in Experiential Leisure Segment

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the acquisition of majority shareholding in the operating company of Tree of Life, joining hands with Ambuja Neotia Group.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Why Hotel GMs Are Risk-Averse and the BI Tools They Need for Success

Demand Calendar

The typical GM approach centers on a “maintain” mindset, where the goal is to ensure that the hotel continues to perform at a high level and that guest satisfaction remains consistently strong. In this setting, change happens incrementally, with minor, steady improvements designed to support a stable operational flow rather than disrupt it. However, maintaining this consistency and meeting performance targets without taking risks still requires a solid foundation of information.

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Using AI-equipped service robots: the customer point of view

Hospitality Net

Artificial Intelligence has been widely adopted across various industries, bringing transformative benefits and driving innovation in business operations. However, from the point of view of customers, the advantages of service robots equipped with generative AI come with caveats.

Services 245
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Using Guest&Led, Conversational AI to Transform Your Hotel Operations

Hotel News Resource

Article - Using Guest-Led, Conversational AI to Transform Your Hotel Operations - by John Smallwood, President Travel Outlook - A Guide to Using AI in Customer Service to Meet and Exceed Guest Expectations

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IHCL Launches Yarkay, Thimphu – an IHCL SeleQtions Hotel in Bhutan

Hospitality Net

Indian Hotels Company (IHCL), South Asia’s largest hospitality company, today announced the opening of Yarkay, Thimphu - IHCL SeleQtions in Bhutan. Nestled amidst the serene Himalayas, the hotel offers a harmonious blend of Bhutanese heritage and modern comforts.

Hotels 245
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.