Mon.Jan 08, 2024

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The Bearish Outlook for Airbnb — and Why It’s Wrong: Analyst

Skift Blog

Skift Take: Bernstein emphasizes a non-standard measure, customer growth rather than room night growth, to assess Airbnb versus rivals. That's because Airbnb has more multi-bedroom properties than it did pre-Covid. That's out-of-the-box thinking.

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Working to Win Leisure Business: Sunshine State Owner on How to Maximize Success in a Fundamentally Strong Market

Lodging

LODGING brings you the third installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Jai Motwani of Hotel Motel Inc. on development and guest service trends in the leisure market. Jai Motwani’s family roots in the South Florida hotel industry have served him well. Back in the 1980s, his father foresaw that the state was poised to become a world-class leisure destination and moved the family […] The post Working t

Motels 294
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A Breakdown of Carriers That Operate the Boeing 737 Max 9

Skift Blog

Skift Take: The Boeing 737 Max 9 is one of the least popular aircraft in the 737 Max family, but some carriers, like United and Alaska, operate a significant number.

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Exclusive: meet Marriott’s new VP of luxury hotels in Australia

Hotel Management

Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. In the newly created dual role, Svensson will take charge of operations at W Melbourne whilst also having oversight of all of Marriott’s luxury properties in Australia, including under the The Ritz-Carlton and W Hotel brands.

Hotels 277
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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India-Maldives Spat: EaseMyTrip Halts Bookings, MakeMyTrip Launches New Campaign

Skift Blog

Skift Take: The #BoycottMaldives movement, fueled by a diplomatic dispute, should be of concern for the Maldivian government. After all, India is the archipelago's biggest tourism source market.

Tourism 315
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Ascott broadens Lyf experience with eight new signings globally

Hotel Management

The Ascott Limited is expanding its co-living brand Lyf to new markets with the announcement of eight new property signings spanning city and resort locations across Europe and Asia Pacific. Lyf – based on the concept of ‘live your freedom’ – targets next-generation travellers including digital nomads, tech start-ups and creatives. As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with

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Beyond Green Joins 1% for the Planet to Give Back to Environmental Causes

Hospitality Net

Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, resorts, and lodges, has joined 1% for the Planet, committing to donate 1% of the brand’s annual sales to support non-profit organizations focused on environmental issues.

Sales 278
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JetBlue Names Joanna Geraghty as CEO, First Woman to Lead a Major U.S. Airline

Skift Blog

Skift Take: Joanna Geraghty will become CEO in an industry that has historically had men make up the vast majority of the C-suite.

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HFTP Announces 2024 HITEC Dubai Advisory Council

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), is pleased to announce the industry experts that global exhibition powerhouse dmg events has put together to serve on the advisory council for HITEC Dubai 2024. Co-located with The Hotel Show Dubai, the event will be held 4-6 June 2024 at the Dubai World Trade Centre in Dubai, UAE. 2024 marks the fourth year that HFTP is co-producing HITEC with dmg.

Events 264
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FAA Says Airlines Can Begin Inspecting Boeing 737 Max 9 Planes

Skift Blog

Skift Take: The FAA gave airlines the greenlight to begin inspecting affected Boeing 737 Max 9s, but the planes will remain grounded until operators complete all inspections.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The End of Daily Housekeeping Marks the End of Traditional Hospitality

Hospitality Net

What a way to start 2024…by digging up the now classic hotel ops debate of to clean or not to clean. By the title, it should be clear where we stand (especially for upscale or luxury hotels). Nevertheless, with labor issues omnipresent for hospitality – both supply and cost – this will always be an issue to decide.

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Skift Global Forum East Attendees Share 4 Key Travel Insights

Skift Blog

Skift Take: What are the emerging trends and issues shaping the future of travel? We surveyed our Skift Global Forum East audience of more than 600 travel executives to determine what industry leaders think about top-of-mind subjects.

Travel 256
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The Ashbrooke Hotel Delivers Ultimate in Guestroom Experience Personalization With GuestCast Streaming Platform

Hospitality Net

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the quality of in-room entertainment experiences at The Ashbrooke Hotel with the deployment of its GuestCast streaming solution. A luxury property located in Wisconsin that specializes in serving as an adults only retreat, The Ashbrooke Hotel with GuestCast is now able to ensure that visiting guests can seamlessly align content with their unique

Services 256
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Alaska and United Face Hundreds of Cancellations as 737 Max 9s Remain Grounded

Skift Blog

Skift Take: Alaska and United continue to cancel hundreds of flights as the FAA orders certain Boeing 737 Max 9s remain grounded for inspection.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Interdepartmental Communications & Two-Way Staff Messaging will Elevate Hotel Operations in 2024

Hospitality Net

Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels manage guest information and communication, and it is leading to a remarkable enhancement in overall guest satisfaction.

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Indian Travelers Still Prefer Direct Booking: India Report

Skift Blog

Skift Take: Travelers showing a continued openness to book directly with hotels is a great practice of paying for what you see.

Travel 279
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Shaner Hotel Group Opens the Inn at Bellefield in the Heart of New York’s Beautiful Hudson Valley

Hospitality Net

Shaner Hotel Group, LP, an award-winning international hotel owner and operator, has opened the Inn at Bellefield Residence Inn by Marriott International, a 136-room all-suite hotel. It is in the heart of New York’s Hudson Valley at Bellefield at Historic Hyde Park, a $1 billion hospitality, agritourism and residential attraction being developed.

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Alaska and United May See Little Financial Hit from 737 Max 9 Grounding

Skift Blog

Skift Take: The cost of the latest 737 Max grounding could be akin to a "severe weather event" for airlines.

Events 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Lokalee raises USD 5.6 Million of pre-Series A Funding to drive Product Development and Expansion into Europe

Hospitality Net

Dubai - Dubai-based Lokalee, an AI-powered content platform for hotels and holiday homes, today announced details on its latest successful round of investment, resulting in USD 5.6 million received in pre-series A funding. The injection of capital combined with Lokalee’s growth will further fuel the company’s accelerated product development efforts as well as its expansion into European markets.

Marketing 240
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Rentyl Resorts to Develop and Manage Boutique Hotel in Miami Beach, Florida

Lodging

MIAMI BEACH/ORLANDO, Florida—Rentyl Resorts announced its collaboration with DaVinci Hospitality Group and Ferrari Group to brand and manage a new boutique hotel in Miami Beach. This partnership unites Rentyl’s experience in creating experiences with DaVinci Hospitality’s property development. “We are delighted to work with DaVinci Hospitality Group,” said Nicholas Falcone, CEO of Rentyl Resorts.

Resorts 182
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ENVI Lodges announces strategic partnership with Blue Ocean Capital France

Hospitality Net

Luxury ecolodge management company ENVI Lodges has entered a strategic partnership with Paris-based developer, Blue Ocean Capital France (BOCF), to build four high-end sustainable and experiential lodges in France.

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Choice Hotels 2024 Ad Blitz: A Mix of Celebrity and Digital Innovation

Skift Blog

Skift Take: Choice Hotels is launching a year-long U.S. marketing campaign to raise awareness for its 22 brands. Here's why it decided to leverage digital platforms like Spotify and to hire Emmy winner Keegan-Michael Key as a brand ambassador.

Hiring 176
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Fiona Scully’s Digital Dream: A Stay at The Hanson Hotel

Hospitality Net

In part one of the fictional “Fiona Scully’s Digital Dream: A Stay at The Hanson Hotel,” we explore the possibilities of a tech-enhanced hotel experience through Fiona’s eyes, from her initial frustration with outdated check-in processes to her imaginative envisioning of a seamless, digitalized future. This narrative illustrates Fiona’s personal experience and reflects a growing trend among travellers seeking efficient, personalized services.

Hotels 241
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Shaner Hotel Group Opens Inn at Bellefield

Lodging

HYDE PARK, New York—Shaner Hotel Group, LP opened the Inn at Bellefield Residence Inn by Marriott International, a 136-room all-suite hotel. It’s located in New York’s Hudson Valley at Bellefield at Historic Hyde Park. An opening celebration is set for spring 2024. “The Inn at Bellefield is a signature addition to the Shaner Hotel Group’s diverse portfolio,” said Lance T.

Hotels 173
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Dublin Welcomes new NYX Hotel by Leonardo Hotels

Hospitality Net

Leonardo Hotels has expanded its boutique NYX brand with the opening of NYX Hotel Dublin, which is the first of its kind in Ireland.

Hotels 257
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AHLA Foundation Launches New Scholarship Application Platform

Lodging

WASHINGTON—AHLA Foundation, the charitable arm of the American Hotel and Lodging Association, launched a new platform to streamline its scholarship application process. The platform not only improves the user experience, but includes a built-in eligibility assessment that allows students to access every Foundation-hosted opportunity for which they qualify.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Key appointments: Marriott, Hilton, Pro-invest and more

Hotel Management

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. In the newly created dual role, Svensson will take charge of operations at W Melbourne whilst also having oversight of all of Marriott’s luxury properties in Australia, including under the The Ritz-Carlton and W Hotel brands.

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McNeill Hotel Company Names Kim Knop Director of Business Development

Lodging

GERMANTOWN, Tennessee—McNeill Hotel Company (MHC) named current Vice President of Sales & Marketing Kim Knop as its director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio. MHC President Travis Murray made the announcement. Knop has over 30 years of hotel experience in sales and marketing, including with MHC Co-Founder Mark Ricketts at Memphis, Tennessee-based MASTER Hospitality, and as an area dire

Business 173
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Driving revenue excellence: Optimize direct bookings by unlocking the power of Conversion Rate Optimization

Hospitality Net

In today’s dynamic hospitality industry, the imperative to secure direct bookings has become more crucial than ever. Hotels must grapple with the formidable challenge of the perpetual ebb and flow of room rates. The intricate task of preserving rate parity is further compounded by the diverse array of online travel agencies (OTAs) and alternative distribution channels.

OTA 197
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Choice launches marketing campaign featuring Keegan-Michael Key

Hotel Business

Choice Hotels International Inc. has launched its newest multichannel national marketing campaign, “A Stay for Any You.” The largest in Choice Hotels’ history, the campaign stars actor and writer Keegan-Michael Key in national TV and streaming TV ads and social media content. The campaign highlights some of the reasons people travel and how with a portfolio of 22 hotel brands—ranging from full-service upper-upscale and upscale properties to midscale, extended-stay and economy options—Choice is a

Market 107
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.