Tue.Jun 18, 2024

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Fifth Tourist Dies in Greek Heatwave – Can European Destinations Do More to Prepare?

Skift Blog

Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.

Closing 349
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Exclusive: the future of the Accor Vacation Club business

Hotel Management

Travel and Leisure Co.’s vacation ownership business is expanding to meet growing demand in Asia Pacific with the recent US$48.4 million acquisition of Accor Vacation Club , encompassing 24 resorts across Australia, New Zealand and Indonesia. Under the deal, Travel and Leisure Co. will receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey, and Accor will receive a percentage of vac

Business 264
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International Passenger Flights on Electric Planes are Coming to Europe This Summer

Skift Blog

Skift Take: Bookings are now open for the first publicly available international electric flights in Europe — but the trips come with a few pre-departure caveats.

Tourism 327
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Exclusive: Tourism Fiji CEO Brent Hill talks record results in a thriving market

Hotel Management

Ahead of the inaugural AHICE Fiji Islands Investment in Tourism Summit on July 3-4 , Tourism Fiji CEO, Brent Hill, spoke exclusively to HM about the strong demand for holidays in the South Pacific. Brent Hill, Tourism Fiji Tourism in Fiji is booming! After the devastation of Covid, the recovery of the tourism industry in Fiji has been rapid and welcomed.

Tourism 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Great Equalizer: Why Revenue Management Tech Is Now a Must-Have for Boutique Hotels

Lodging

Fair or not, the idea that advanced revenue management software is best suited for massive high-end resorts or properties that are operating under a big brand umbrella has been stubbornly persistent among hoteliers. While it’s true these types of hotel properties were relatively quick to embrace the value of revenue management technology, it’s well past time to put this lingering perception to rest.

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First-Ever Direct Flight Between Cambodia and India Takes Off – India Report

Skift Blog

Skift Take: Cambodian tourists have largely visited India for religious travel to Buddhist sites and for affordable medical treatments. With the first-ever direct flight between the two countries, more Cambodian tourists are expected to explore different destinations within the country. Meanwhile, Cambodia is hoping to attract more Indians, who are gaining importance in the region.

Travel 295

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‘Why Haven’t You Resigned?’: Senators Grill Boeing CEO Over Safety Record

Skift Blog

Skift Take: In a heated exchange, senators questioned Boeing CEO Dave Calhoun on the company’s safety record, mounting whistleblower allegations, and his pay.

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The EU Digital Markets Act (DMA) is changing Google Search, but not how hoteliers had hoped

Hospitality Net

In response to DMA regulations, Google introduced several significant changes to hotel search result pages in January. Our recent analysis reveals several concerning trends. Organic and unpaid traffic to hotel websites and booking revenue have fallen sharply while paid traffic and revenue have surged. As a result, direct distribution costs have become significantly more expensive for hotels in Europe and most probably for hotels advertising to a European clientele.

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Euro 2024: Asian Travelers Head to Germany

Skift Blog

Skift Take: Forget the TV screen — new-age Asian travelers want to be pitch-side cheering their favorite team.

Travel 302
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Revolutionizing the Guest Journey: Stay Experience

Hospitality Net

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that align with the hospitality provider’s desired guest experience with consideration for future requirements:

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hilton Sydney’s Glass Brasserie launches its first Afternoon Tea

Hotel Management

Hilton Sydney has launched Afternoon Tea at its dining venue Glass Brasserie for the first time. Curated by Executive Chef Hamish Neale and his team of expert pastry chefs, the new Afternoon Tea menu puts a modern twist on the tradition with a selection of handcrafted specialty sweets and savoury items served alongside premium international teas and coffees sourced from Sri Lanka to Japan.

Dining 147
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The Quincy Hotel Washington DC Joins Choice Hotels International’s Ascend Hotel Collection

Hospitality Net

Hotel Equities to Manage DC’s First Ascend Hotel Collection Property.

Hotels 264
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Cathay and Singapore Airlines partner-up on major sustainability initiatives

Hotel Management

Cathay and Singapore Airlines (SIA) have signed a Memorandum of Understanding to collaborate on a broad range of sustainability initiatives. These collective efforts are aimed at advocating for the development and use of sustainable aviation fuel (SAF) in the Asia-Pacific region, a critical decarbonisation lever for the sector, and sharing best practices to boost sustainability performance.

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SalesAndCatering.com and Lodgiq™ Announce Partnership to Deliver Market-Leading AI Revenue Management for Group Sales

Hospitality Net

SalesAndCatering.com and LodgIQ™ today announced a new strategic partnership to integrate LodgIQ’s revolutionary artificial intelligence (AI) revenue management technology into SalesAndCatering’s award-winning group and event management platform, STS Cloud. Effective group revenue management is critical for hotels seeking to maximize revenue and profitability in today’s competitive marketplace.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hospitality leaders and conservationists unite on global nature resorts initiative

Hotel Management

Global hospitality developers and conservationists have united to launch the Nature Resort Development Alliance (NRDA), a world-first organisation intended to protect natural wonders. Guided by a council of global experts including esteemed UN researchers and specialists in sustainability, environment, design, and tourism operations, the NRDA will equip industry leaders to drive the sustainable development and management of nature resorts worldwide.

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Lighthouse Launches Total Revenue for Business Intelligence with AI and Custom Reporting Capabilities

Hospitality Net

Lighthouse, the global leader in cloud-based market intelligence for travel & hospitality, today announced the launch of three new additions to its industry leading commercial BI solution.

Revenue 147
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Qantas to add all-new Domestic Business Lounge at Adelaide Airport in major terminal upgrade

Hotel Management

Qantas is set to commence a major upgrade of its Adelaide Airport facilities with the construction of a new lounge precinct set to commence this month. The development includes a brand-new Domestic Business Lounge which takes inspiration from Kangaroo Island’s Flinders Chase National Park and a full refurbishment of the current Qantas Club and Chairmans Lounge.

Business 130
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Hotel Elkhart Named Top Restoration Project in Indiana

Hospitality Net

The Indiana Landmarks, the largest statewide preservation group in the United States, recently named the Hotel Elkhart, a Hilton Tapestry Collection hotel, the top revitalization project in Indiana. The development group 500 Main, LLC, was awarded the 2024 Cook Cup for outstanding restoration.

Hotels 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Protect Your Guests from Summer Bed Bug Bites

Hotel Business

Bed bugs have a significant impact on people of all walks of life, from ruining family vacations to impacting European elections. This summer season has been especially troublesome for hotel managers looking to protect their reputations. Globally hotels are seeing an increase in bed bug activity, mostly fueled by the bugs “hitchhiking” around the world with increased ferocity.

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Hilton Announces Two Icelandic Hotels, Including the First Internationally Branded Countryside Property in the North of Iceland

Hospitality Net

Hilton (NYSE: HLT) today announced a franchise agreement with Bohemian Hotels ehf. to open Akureyri "Skáld" Hotel, Curio Collection by Hilton, in the northern Icelandic countryside, as well as a stunning new property in Iceland’s capital city, Reykjavik.

Branding 147
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Getting to Know WebRezPro: Housekeeping Report

Webrezpro

Many things are evolving in the hospitality industry, but one thing that will never change is the essential role housekeeping plays in the operation of a successful property. As one of the most significant contributors to guest satisfaction, cleanliness is a top priority for any lodging provider.

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Hilton Debuts DUO Hotel Lisbon, Curio Collection by Hilton

Hospitality Net

Perfectly situated in the vibrant Cais do Sodré neighbourhood of the Portuguese capital, DUO Hotel Lisbon, Curio Collection by Hilton is the ideal base to explore iconic sites, including the city’s famous ’Pink Street’ and Mercado da Ribeira. The hotel itself offers guests a unique experience in Lisbon through its "duo" concept, which harmoniously combines two distinct architectural styles—a traditional nineteenth-century building and a more modern construction, interconnected by a courtyard tha

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Case Study: making memories with Hypnos at Hilton Curio Rhodes

Hotel Designs

Hotel Designs Case Study: making memories with Hypnos at Hilton Curio Rhodes Case Study: making memories with Hypnos at Hilton Curio Rhodes Lindian Village Beach Resort Rhodes is a breath-taking addition to the growing Greek portfolio of Curio Collection by Hilton hotels, where guests – in addition to stunning Aegean views – can enjoy the unparalleled comfort and support of Hypnos mattresses… Each hotel in the Curio Collection evokes a bespoke story through distinctive architecture and des

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Hilton Opens New Stunning Portuguese Property

Hospitality Net

Set on the island of São Miguel in the Azores, DoubleTree by Hilton Lagoa Azores marks Hilton’s debut in the region. Ideally located just a 10-minute drive from the city of Ponta Delgada, the hotel overlooks the ocean and offers easy access to key sights, including the Gorreana Tea Factory, Lagoa das Sete Cidades and Lagoa do Fogo, meaning it’s a perfect choice for travellers looking to explore everything the island has to offer.

Travel 147
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Hilton San Antonio Hill Country completes renovation

Hotel Business

Hilton San Antonio Hill Country has completed an extensive renovation project. The newly updated 227-room hotel features more than 12,500 sq. ft. of flexible meeting space, an expansive garden courtyard with individual fire pits, three on-site dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a large pantry market, lobby gift shop and grab-and-go coffee bar.

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Colliers - U.S. Hospitality Brand Performance Comparison Report | Q1 2024

Hospitality Net

The Average Daily Rate (ADR) and Revenue Per Available room (RevPAR) growth for the greater U.S. hospitality market was nearly flat in Q1 2024, increasing by 2.6% and 1.5% respectively. Occupancy rates trended downward, decreasing by 1.1% when compared to the same period a year prior. A slowdown in hotel room demand has been a partial influence behind the softening of the hospitality market’s operating fundamentals.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Train the trainer – the four stages of training

eHotelier

T&D is never ending and it needs to be implemented for all employees at all management levels and positions. It is best to follow this specific four-stage structure when implementing trainings.

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KSL Resorts Teams with Evertreen to Promote Environmental Sustainability

Hospitality Net

With a focus on driving positive change and reducing carbon emissions, KSL Resorts has partnered with Evertreen – a pioneering platform facilitating online tree planting and tracking – to plant more than 1,300 trees in Kenya, helping to restore the area’s delicate ecosystem while generating jobs for local youth.

Resorts 130
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Optimizing Your Booking Engine: Features That Drive Direct Bookings

STAAH

A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.

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Accor Beats the Drum in Global Marketing and Communications Awards Program

Hospitality Net

Global hospitality leader, Accor, is delighted to announce the receipt of a Silver accolade for its 100 Bites of Singapore marketing and advertising campaign at the annual The Drum Awards for Marketing held in Singapore on 30 May 2024.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.