Fri.Feb 23, 2024

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AI: Beyond the Buzzword

Lodging

About three years ago, Oracle Hospitality acquired Nor1 to deliver an AI (artificial intelligence) solution for real-time pricing and inventory management—specifically to create ancillary offers to guests—and embedded that tool into Oracle’s property management system, OPERA Cloud. Despite the availability of sophisticated AI tools, Jason Bryant, vice president of Nor1, considers the hotel industry to be in the early stages of adopting them, but expects the usage to ramp up exponentially in the

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The Newly Refurbished Suites at Yorkshire’s Oulton Hall Hotel, Spa & Golf Resort

Hospitality Net

Oulton Hall Hotel, Spa & Golf Resort has recently made a significant investment in upgrading the bedroom suites in the historic hall - allowing the hotel to provide sanctuary for a variety of discerning guests.

Resorts 264
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Do Your Salespeople Have the Ability to Push Back?

Anthony Cole Training

One of the most important skills that a salesperson needs to possess is the ability to engage in what I refer to as “appropriate and respectful confrontation” with a prospect…at least when the need arises. For the sake of simplicity, let’s just refer to that as the ability to push back.

Sales 231
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Dubai Announces Five-Year Multiple Entry Visa for Indians

Skift Blog

Skift Take: Dubai understands that easier visa regime is essential to encourage more Indians to visit the emirate.

Tourism 300
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Visuals in vogue: Revolutionizing hospitality & travel marketing

Hospitality Net

Visuals have long played a significant role in the advertisement of travel destinations. During the 1930s, travel advertising posters were booming in the hope of stimulating the depression-era economy (see some examples by clicking on the previous link). Actors like railway companies hired famous artists to create those posters. One noticeable example is the set of posters created by Salvador Dali for the French railway company.

Travel 246
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CoStar: U.S. Hotel Performance Increases From Previous Week

Lodging

WASHINGTON—U.S. hotel performance increased from the previous week, while year-over-year comparisons remained mixed, according to CoStar’s latest data through Feb. 17, 2024. U.S. Hotel Performance February 11-17, 2024 Percentage change from comparable week in 2023:Occupancy: 59.2 percent (down 2.5 percent)ADR: $162.24 (up 4.2 percent)RevPAR: $96.10 (up 1.6 percent) Among the Top 25 Markets, Boston (up 14.6 percent to 64.7 percent) and New Orleans (up 14.6 percent to 75.7 percent) matched for the

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AHLA Releases Statement on New Jersey Legislation

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers released the following statement after the New Jersey Assembly Committee on Financial Institutions and Insurance approved legislation that would affect the hotel industry’s franchise model. The bill (A3495) is now awaiting further Assembly action, and companion legislation (S2336) has been introduced in the Senate.

Services 173
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Choice Hotels Continues and Advances Its Support and Commitment to it’s Award-Winning Brand Cambria Hotels

Hospitality Net

Choice Hotels International, Inc. announces the opening of Cambria Hotel Burbank Airport. The new hotel offers 150 well-appointed rooms, a host of upscale amenities and is conveniently located just a mile from Burbank airport and a short distance from West Hollywood and Beverly Hills. The Burbank property was developed by Choice Hotels as part of its strategic development of Cambria hotels in well-situated markets, reflecting the company’s commitment to growing and expanding the brand.

Branding 244
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Marriott El Paso Completes First Phase of Renovation

Lodging

EL PASO, Texas—Marriott El Paso announced the completion of Phase I of its total renovation, which included all guestrooms and suites. Phase II of the renovation has begun, with a completion date of fall 2024. The hotel has proximity to the airport, downtown, and the Mexico border. Celia Dubrule Moreno, general manager, said, “Our hotel has a fascinating history.

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Urban Rest Expands Reach in Sydney with Debut of Urban Rest North Sydney

Hospitality Net

Urban Rest, the pioneer in flexible alternative accommodations, is proud to announce the opening of Urban Rest North Sydney, further broadening its presence in the dynamic cityscape of Sydney.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Accor Releases Full-Year and Q4 2023 Results

Lodging

Accor released full-year and Q4 2023 results. Driven by demand, Accor was able to set records in terms of operating and financial performance. All regions and segments experienced growth after 2022 was marked by the post-COVID pandemic recovery. All performance indicators were in line with or exceeded group guidance in 2023. This performance and the group’s confidence in continued business growth enabled the group to return a total of €676 million to its shareholders during […] The post Ac

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Cybersecurity in the Hospitality Industry

Hospitality Net

Digital transformation is redefining many aspects of the hospitality industry, and the importance of cybersecurity cannot be overstated. The recent spate of high-profile incidents is a reality that many in the industry are coming to grips with. No entity, regardless of size or stature, is immune to the threats posed by cybercriminals. In building our products, I paid a lot of attention to this element, and we researched and learned a lot along the way.

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Transform your hotel’s revenue in two years or less with this guide to revenue management

eHotelier

Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue. However, spoilage, overbooking, and overselling can also wreck your profits.

Revenue 116
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The Tech Path to Superior Hotel Management and ROI

Hospitality Net

The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.

ROI 190
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Swinerton to construct $30M hotel in Georgia

Hotel Business

Swinerton has been chosen as the general contractor for the construction of the Chambray Hotel, a five-story property in Roswell, GA. The hotel, which will be part of the JdV by Hyatt soft brand, is being developed by a joint venture between DSM Real Estate Partners and Garage Cap. “Our team of hospitality builders has ample experience in complex environments like the Chambray Hotel that requires well-timed logistics, especially with tight site conditions as the site is surrounded on all four si

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Make Sin City your playground with Christina Aguilera, now on Airbnb

Hospitality Net

Feeling let down by your Valentine? Ditch the chocolates and grab your friends for an unforgettable weekend in Sin City. This February, Christina Aguilera is inviting guests to make Vegas their playground with a thrilling experience and overnight stay – one you’ll remember way longer than your date.

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Red Roof opens dual-branded property in NorCal

Hotel Business

Red Roof has opened the dual-branded HomeTowne Studios Yuba City and Red Roof Inn Yuba City in Yuba City, CA. The HomeTowne Studios Yuba City is a 76-room extended-stay hotel that offers kitchens with full-sized refrigerators, microwaves, stove tops and activity tables with chairs. The hotel also offers weekly housekeeping and kitchen kits available for purchase at the front desk.

Branding 105
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Standard International Sets Sights on Bold European Expansion with Upcoming Properties in Belgium, Portugal, and Ireland

Hospitality Net

Standard International, the parent company of The Standard Hotels, reaffirms its commitment to global expansion in Europe with three upcoming projects. Building on the success of The Standard, London (2019) and The Standard, Ibiza (2022), the pioneering independent lifestyle hospitality brand is extending its presence with exciting new ventures in Brussels, Lisbon, and Dublin.

Branding 223
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Case Study: Kobi by Konk in collaboration with James Latham

Hotel Designs

Hotel Designs Case Study: Kobi by Konk in collaboration with James Latham Case Study: Kobi by Konk in collaboration with James Latham Getting pretty in plywood, James Latham and UPM Plywood’s WISA, have partnered with luxury furniture manufacturer Konk for its new Kobi sideboard… Kobi by Konk is a new piece of high quality plywood-based furniture that showcases the very best in contemporary British design.

Retail 105
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How to start your food business: An 8-step guide to success

Hospitality Net

Are you a passionate entrepreneur with an innovative idea for a restaurant, a skilled baker ready to take your talents to the next level, or someone with dreams of hitting the road with a food truck, offering your vibrant street food creations to people anywhere? Starting a new food business can be an exhilarating adventure, but it can also be a daunting journey filled with unexpected challenges and bureaucratic hurdles that require a combination of business expertise and determination to overco

Business 189
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Sneak peek: Aman Nai Lert Bangkok schedules its opening

Hotel Designs

Hotel Designs Sneak peek: Aman Nai Lert Bangkok schedules its opening Sneak peek: Aman Nai Lert Bangkok schedules its opening Aman Nai Lert Bangkok, the hotel and branded residences from hospitality and lifestyle brand Aman, has announced its scheduled opening for the third quarter of 2024. Here’s what we know… Following Aman Group’s successful opening of Aman New York in 2022 , Aman Nai Lert Bangkok continues the brand’s strategic mission to bring the Aman DNA of peace, sanctuary, e

Dining 100
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Middle East Hotel Construction Pipeline Marks Highest Year-Over-Year Project Growth Since 2018

Hospitality Net

The Q4 2023 Hotel Construction Pipeline Trend Report for the Middle East from Lodging Econometrics (LE) states that at the close of the fourth quarter, the region’s total pipeline stands at 607 projects/145,984 rooms. The region boasts an impressive 11% year-over-year (YOY) increase in projects and a 2% YOY rise in rooms, marking the most substantial growth by projects since Q1 2018.

Pipeline 188
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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How Grupo Brisas increased their direct channel revenue 30% YOY

Revinate

Customer stories How Grupo Brisas increased their direct channel revenue 30% YOY HOTEL TYPE: Group SOLUTIONS USED: Reviante Marketing, Revinate Guest Feedback REGION: LATAM Goal Drive direct revenue. Strategy Focus on direct booking channels. Results 30% [.] The post How Grupo Brisas increased their direct channel revenue 30% YOY appeared first on Revinate.

Revenue 98
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Courtyard by Marriott Santo Domingo Piantini Opens Its Doors

Hospitality Net

The New Hotel’s Innovative Design and Flexible Space Tailors to the Needs of Today’s Modern Traveler.

Travel 261
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Target Audience for Luxury Brands – Engaging Elite Consumers

MediaBoom

Do you know what your luxury brand’s target audience truly desires? Are your marketing efforts effectively connecting with affluent customers? Understanding your target audience is crucial in order to stand out in the competitive world of luxury brands. The target audience for luxury brands can be described as individuals who have a passion for high-end brands, appreciate quality and craftsmanship, and are willing to invest in luxury goods and experiences.

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Las Vegas hotels broke continental U.S. record for Saturday and Sunday ADR

Hospitality Net

Super Bowl LVIII in Las Vegas produced unprecedented hotel performance levels—not just for the Super Bowl but for any weekend in history.

Hotels 228
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Super Bowl LVIII in Las Vegas Produced Unprecedented Hotel Performance Levels - Not Just for the Super Bowl but for Any Weekend in History

Hotel News Resource

Las Vegas achieved the highest Super Bowl weekend average daily rate (ADR) and revenue per available room (RevPAR). However, the market's levels surpassed the forecast, easily overtaking the previous records held by Miami (2020). Friday and Saturday performance in Las Vegas was so high that it boosted weekly levels for the entire U.S.

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Transforming Hotel Operations: How Automation Unlocks New Levels of Efficiency and Profitability

Hospitality Net

The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.

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Wyndham chairman refutes Choice claims

Hotel Business

In the latest exchange in Choice Hotels International ‘s takeover bid of Wyndham Hotels & Resorts , Stephen P. Holmes, chairman, Wyndham, sent the following letter to shareholders refuting Choices’ claims that his board has refused to engage on the offer. “To Wyndham Hotels & Resorts shareholders, Earlier this week, I listened to Pat Pacious once again claim in comments on Choice Hotels’ fourth-quarter earnings call that Wyndham’s board has refused to engage on Ch

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Keep the spark alive in your guest relationships

Hospitality Net

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Brian Murphy, Group CRM Executive of Cliste Hospitality, reveal what keeps the fire going between hotelier and guest: reliable, personalized, and quick communication. Murphy breaks down the misconceptions around the influence of technology on guest communication, but also why there’s no replacement for the “human touch” element of the guest experience.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.