Sun.Jun 09, 2024

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‘People are Losing Their Homes’ — Ex-Host on NYC’s Short-Term Rental Ban 

Skift Blog

Skift Take: Some New York City homeowners believe they should still be allowed to list their homes on Airbnb despite the city's ban, and they're not letting up in their demand for reinstatement.

Travel 330
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How to Deliver a Frictionless Experience at Six Key Stages of the Guest Journey

Hospitality Net

The hospitality industry has witnessed an explosion in technology that has transformed the way properties engage with guests. From a proliferation of mobile apps and chatbots to self-service options for everything from check-in to food ordering, change is the order of the day.

Services 290
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Southwest Faces Activist Pressure as Elliott Takes Nearly $2 Billion Stake

Skift Blog

Skift Take: It’s unclear what changes Elliott will push for at Southwest. Other companies Elliott has built activist stakes in have seen their CEOs resign.

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Whitestone Companies and Shaner Hotels Acquire Le Méridien Atlanta Perimeter

Lodging

ATLANTA—Officials of Whitestone Companies announced the acquisition of the 275-room Le Méridien Atlanta Perimeter in partnership with Shaner Hotels. “With the addition of Le Méridien Atlanta Perimeter, we further cement our portfolio of hotels with well-respected owners and brands,” said Plato Ghinos, president, Shaner Hotels. “This hotel expands our presence in Georgia, creating economies of scale and the ability to share best practices which will have an immediate positive impact on Le Méridie

Scale 263
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Hotel Financial Coach Unveils Comprehensive Hotel Accounting Policy Manual & Internal Control Review Programs

Hospitality Net

Hotel Financial Coach, a leading provider of financial management solutions for the hospitality industry, is excited to announce the launch of its groundbreaking Hotel Accounting Policy Manual & Internal Control Review Programs. This innovative suite of services is designed to enhance financial accuracy, operational efficiency, and regulatory compliance for hotels of all sizes.

Hotels 264
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Coury Hospitality Details Recent U.S. Openings and Developments

Lodging

DALLAS, Texas—Coury Hospitality continues to grow its portfolio of boutique hotels with a pipeline of new openings and developments across the United States. “We are honored that the industry’s leading owners and developers continue to choose Coury as their partner for designing, developing, and operating new lifestyle hotels. Our signature services and ability to create unmatched moments delight guests and locals while enhancing revenue and delivering significant value for our partners,” said P

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Current Demand: ROI for EV Chargers Is More Promising Than Ever

Lodging

The rising number of electric vehicles on the road is welcome news from an environmental perspective and increases the business opportunity for hoteliers willing to invest in EV charging stations. MarketWatch.com reports that about 1.6 million electric vehicles were sold in the United States in 2023, a 60 percent increase from the one million sold nationwide in 2022.

ROI 147
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Projecting into an AI Future

Hospitality Net

The world of hospitality has seen remarkable changes over the past few decades, driven by advancements in technology. As a hotel project director with decades of experience, overseeing over 20 hotel openings and renovations, integrating artificial intelligence into the field raises significant questions and opportunities.

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Fairmont Grand Del Mar Shares Details of Lobby Lounge Renovation

Lodging

SAN DIEGO, California—Fairmont Grand Del Mar unveiled its newly reimagined lobby lounge, library, and bar in partnership with Los Angeles-based design firm Bishop Pass. “The Fairmont Grand Del Mar has long been a place of timeless opulence and luxury, with magic unveiled at every corner of the property. In keeping with that tradition, our newly renovated lobby lounge sets the tone for intimate gatherings, elevated programming, and exclusive food and beverage offerings,” said Nathan Pierce, [R

Hotels 130
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Looking back, moving forward: How hospitality trends are evolving

Hospitality Net

Last year, we explored eight dynamic hospitality trends shaping our industry. What’s changed since then? Are these trends still relevant, or have they faded into obscurity? We revisited our insights to evaluate their current status.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Rise of Digital Twins: Promise & Perils of Digital Doppelgängers

Hotel Marketer

In our relentless quest to understand and control the world around us, humanity has continually harnessed tools and technologies to extend our capabilities. From the simple abacus to today’s sophisticated supercomputers, the evolution of technology is marked by an ever-increasing complexity and utility.

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Looking back, moving forward: How hospitality trends are evolving

Hospitality Net

Last year, we explored eight dynamic hospitality trends shaping our industry. What’s changed since then? Are these trends still relevant, or have they faded into obscurity? We revisited our insights to evaluate their current status.

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How AI and digital transformation can enhance the timeless charm of hotels

eHotelier

By addressing fears, uncertainties, and doubts through education, transparency, and real-world examples, and taking deliberate steps to ensure that AI complements the human element, hotels can leverage AI as a powerful tool to enrich the guest experience and empower their staff.

Hotels 72
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How to attract travelers with data-driven tourism marketing

Hospitality Net

Did you know that 60% of travelers start planning their trip without a specific destination in mind?1 Data like this can change how and when you communicate with travelers. By understanding travelers’ buying journeys from looking to booking and the latest travel trends, destination marketers can attract travelers and even shape destination decisions.

Market 203
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Cvent Acquires Reposite to Expand its Global Vendor and Supplier Sourcing Marketplace

Hospitality Tech

AI-powered platform simplifies the sourcing and booking of meeting and event-related vendors and suppliers; provides robust response management tools to drive greater efficiency.

Events 52
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Wellness Floors as a Steppingstone for Enhanced Mixed Use Revenues

Hospitality Net

The core revenue stream for every hotel brand will always be heads in beds. But increasingly for luxury, premium and upscale properties, a strong reason to visit is required to convince customers to select you versus the competitor. With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations.

Revenue 189
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Hotel Room Category: Learn About Categorizing Hotel Rooms

Refine

Hotel room category definitions are typically seen as short descriptions of a room's layout. However, in reality, the category definitions include a wide range of information ranging from pricing estimates to furnishings and various amenities. It's an important subject for both hotel owners and guests as it conveys exactly what both parties expect. Guests can The post Hotel Room Category: Learn About Categorizing Hotel Rooms appeared first on Revfine.com.

Hotels 52
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Travel & Tourism in China set to surpass pre-pandemic levels this year

Hospitality Net

The World Travel & Tourism Council’s (WTTC) 2024 Economic Impact Research (EIR) has revealed today that China’s Travel & Tourism sector is set to inject a record-breaking ¥12.62TN into the national economy by the end of this year.

Tourism 202
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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PAR Sells Government Systems, Rome Research

Hospitality Tech

Reaffirming its commitment to the enterprise foodservice sector, PAR Technology Corp. announces sale of PAR Government Systems, Rome Research.

Sales 52
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UN Tourism Commits to the Antigua and Barbuda Agenda for Small Island Developing States (SIDS)

Hospitality Net

At the Fourth International Conference for SIDS (Antigua and Barbuda, 27-30 May), UN Tourism joined government leaders and fellow UN agencies to identify a shared pathway towards resilient prosperity. The conference concluded with the adoption of the Antigua and Barbuda Agenda for SIDS (ABAS), with tourism at its core.

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Starbucks Partners with Grubhub on Delivery

Hospitality Tech

Starbucks orders will be available via Grubhub in select markets beginning in June, with national availability by August.

Market 52
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Where Are the Women? The Airline Industry Reckons With a Broad Gender Gap

Skift Blog

Skift Take: In recent decades, women have gone on to lead countries and major companies. But the airline industry has been much slower to close its broad gender gap across senior leadership, engineering and pilot roles.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Starbuck Partners with Grubhub on Delivery

Hospitality Tech

Starbucks orders will be available via Grubhub in select markets beginning in June, with national availability by August.

Market 52
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The Access Hotel Group acquires SHR

Hospitality Today

The acquisition gives the company a North American presence, advancing its goal to become a leading global provider of hotel solutions

Hotels 40
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Hospitality Financial Leadership – Owed to Canadian Rock Legends – RUSH

Hotel Financial Coach Blog

Click on image to learn more 🔊 Listen to Post [link] For most people we all have our song of life, that special time and genre, and maybe even a band or artist that really captures the essence of who we were then, and it marked a turning point in our younger lives. For me it was definitely Rush! I can vividly remember when I first heard the song from the same album titled 2112, and I have never really been the same since.

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Gen Z, millennials less interested in loyalty travel

Hospitality Today

The loyalty program landscape is shifting, especially as younger generations make up a larger share of the traveling population

Travel 40
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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In the early days of AI, Expedia seems well positioned

Hospitality Today

For years, it has used various forms of AI in applications such as fraud prevention and search result sorting, among others

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The future of travel, according to McKinsey

Hospitality Today

The industry is set to make a full recovery by the end of 2024, after losing 75 percent of its value in 2020.

Travel 40
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US hotels struggle to keep up with inflation

Hospitality Today

Hoteliers across the board will have to deal with cost creep for the remainder of 2024

Hotels 40
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The beauty of slow travel

Hospitality Today

Slow travel gained traction before the pandemic and has surged in popularity since.

Travel 40
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.