Sun.Dec 08, 2024

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Are Loyalty Programs Fair? The Backlash Against Airlines’ Most Valuable Asset

Skift Blog

Skift Take: Airlines dont release much data on their massively profitable loyalty programs. But scrutiny from the government and consumers have led some to wonder, are these programs worth it?

Consumer 284
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Unified inbox: How to create a messaging hub at your hotel

SiteMinder

What is a unified inbox? A unified inbox allows you to combine all of your communications into a single view. Typically referring to email, a unified inbox brings different accounts together so you can easily see where you have new messages and switch between accounts to send responses. An example might be an instance where you want to view Gmail, Outlook, and iCloud in the same place, without the hassle of logging in and out constantly.

Hotels 52
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How Hilton Got to 1,000 Hotels in Asia Pacific — and What’s Next

Skift Blog

Skift Take: Hiltons strategy puts China and Southeast Asia front and center, but its sharpened focus on India signals a broader ambition. The brand is doubling down on Asia Pacifics booming economies and growing middle class.

Branding 256
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Unified inbox for email, SMS, WhatsApp, and Airbnb

Little Hotelier

What is a unified inbox? A unified inbox is a tool that consolidates messages from multiple communication channels, such as email, social media and SMS, into a single interface that allows users to manage all their messages in one place. A unified inbox can prove particularly valuable for hotels, which often engage with guests using dozens of different communication platforms.

Upsell 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Elevate Your Guest Experience: Web App from the Wi-Fi Landing Page – Compatible with iOS and Android!

eHotelier

Seamlessly direct guests to your Web App from the Wi-Fi landing page, driving engagement, upselling services, and enhancing the guest experience with secure, easy access.

Upsell 52
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Hospitality Financial Leadership – Creating a Hotel Accounting Policy Manual and Internal Control Reviews

Hotel Financial Coach Blog

Hospitality Financial Leadership Creating a Hotel Accounting Policy Manual and Internal Control Reviews Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course: [link] Be sure to check out my other services on the links below. Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Keynote and Breakout Speake