Thu.May 16, 2024

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Chase Travel Has What the Other Cards and Online Travel Agencies Don’t — Southwest Flights

Skift Blog

Skift Take: Online travel agencies and credit card companies — other than Chase — have Southwest-envy. Not having Southwest flights is a major hole in their travel offerings.

Travel 303
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Hilton Bolsters Lineup With Acquisition, Repositioning

Lodging

Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup by other means with both an acquisition as well as a comprehensive rebranding effort. Bolstering its presence in the trendy lifestyle segment, the mega-brand company in March announced an agreement to acquire the Graduate Hotels brand from AJ Capital.

Branding 264
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Corporate Travel Comeback: Airlines Say They’re Seeing Gains

Skift Blog

Skift Take: Once at a standstill as a result of the pandemic, road warriors are returning to business travel as corporations implement more return-to-office policies and in-person client meetings.

Travel 284
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Oracle Hospitality Teams Up With Choice Hotels to Extend Nor1 Offering

Lodging

AUSTIN, Texas—Oracle Hospitality announced that it has signed an agreement with Choice Hotels International to extend its AI-powered merchandising solution Oracle Nor1 to its portfolio of upscale hotels to help them capitalize on incremental revenue opportunities. With applied AI built into the system, each hotel can present targeted offers via its mobile app or digital marketing channels with relevant and targeted options to have a probability of conversion.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Eva Estepona launches this summer on the Andalusian Coast

Hospitality Net

Opening this July, Eva Estepona is set to become the Andalusian coast’s new hotspot and lifestyle destination offering provocative performances from day to night, along with an extensive dining offering, a beach club concept and a club.

Dining 246
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Stayntouch Partners With Woby for Mobile-First Dining Experience

Lodging

BETHESDA, Maryland—Stayntouch announced a new partnership with Woby, a self-order and pay web app connecting with existing POS and PMS platforms. Stayntouch integrates with Woby’s customizable web app, allowing real-time POS and PMS synchronization for a mobile-first dining experience. With Stayntouch PMS, hotels can streamline operations, automate tasks, and provide a digital guest welcome experience with mobile check-in.

Dining 262

More Trending

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Margaritaville Beach Resort & Residences Play Caracol to Open in 2027

Lodging

ORLANDO, Florida—Margaritaville and Grupo Los Pueblos announced a new beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort & Residences Playa Caracol will blend local cultural and architectural traditions to offer an experience in design and food and beverage while embracing Margaritaville amenities such as 5 o’Clock Somewhere Bar and License to Chill Bar & Grill.

Resorts 259
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IHG and Kajima Corp sign agreement for 2025 Opening of ANA Holiday Inn Resort Karuizawa

Hospitality Net

IHG Hotels & Resorts (IHG) today announced that it has signed its first management contract in Japan with Kajima Corporation (Kajima) to open ANA Holiday Inn Resort Karuizawa in 2025.

Resorts 264
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New Zealand’s first Tribe hotel to open later this year

Hotel Management

Accor’s design-led midscale brand, Tribe, is set to debut in New Zealand in summer 2024 with the opening of Tribe Auckland Fort Street, in partnership with CP Group. Located close to central Britomart and the Commercial Bay precinct, the hotel will bring a bold design with 60 compact guest rooms, a lobby bar, terrace and social hub. Accor Pacific Chief Operating Officer PME, Adrian Williams, expects the brand will resonate with domestic and international guests.

Hotels 244
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United Airlines’ New Safety Video Just Dropped — and it Features 1,000 Dominoes

Skift Blog

Skift Take: The roll-out comes at a sensitive time for the carrier as the FAA continues a major safety review into the company’s operations.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Innovate F&B Solutions to Attract Diverse Audiences and Maximize Profit

Hospitality Net

After having spent over 30 years in hospitality, I learned that constant innovation is a must in the food and beverage arena. To innovate means to stay current with and initiate industry trends. It is also an opportunity for hotels to leverage the expertise and skills of their people in order to appeal to more customers and maximize their profit potential.

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EasyJet CEO Johan Lundgren to Step Down as ‘Orderly Succession’ Begins

Skift Blog

Skift Take: After seven years overseeing one of Europe’s biggest budget carriers, Lundgren is leaving the business in good shape.

Business 285
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Global Study on Hotel Direct Bookings

Hospitality Net

h2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Hotel Direct Bookings and we are inviting hotel chains up from 3 properties to provide their feedback. Your participation in this study will help the industry better understand hotel direct booking strategies and tactics, as well as emerging trends.

Hotels 246
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How Saudi Sees Luxury: Just ‘20% Will Be in 4- And 5-Star Hotels’

Skift Blog

Skift Take: Saudi Arabia says its "real business" will come from mass-market travel, not ultra-luxury stays.

Business 282
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Address F&B profitability before it takes you under

Hospitality Net

F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. But there’s hope! Hoteliers should look beyond just the menu and decor to create a compelling F&B offering. Profitability in food and beverage (F&B) dropped by over 30% in the last five years. Operating with increasingly tight margins, many hotels can no longer support loss-making business units, yet F&B remains a pivotal service for the industry.

Revenue 246
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TUI Integrates Conservation Efforts Into Tours and Experiences

Skift Blog

Skift Take: A new program is incorporating tours and experiences from TUI Musement into the Foundation's charity efforts.

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Driving to Summer Destinations Makes the Experience More Enjoyable

Hospitality Net

Summer travel is about to heat up, and new data from leading economy lodging brands Motel 6 and Studio 6 reveals that nearly eight in 10 Americans who will drive to their summer travel destination said that driving makes the experience more enjoyable (77%).

Motels 246
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United Airlines Says It Can Resume Adding New Routes and Planes

Skift Blog

Skift Take: United has overcome a significant hurdle to its growth plans as the FAA eases some restrictions as part of a safety review.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Four Seasons Hotel Toronto Unveils Multimillion-Dollar Guestroom Renovation

Hospitality Net

Four Seasons Hotel Toronto Unveils Multimillion-Dollar Guestroom Renovation Four Seasons | May 15, 2024 linkedin sharing buttonfacebook sharing buttontwitter sharing buttonemail sharing button Four Seasons Hotel Toronto Unveils Multimillion-Dollar Guestroom Renovation Four Seasons Hotel Toronto announces the completion of an extensive, multimillion dollar guest room renovation, enhancing the luxury experience for its guests from around the world.

Hotels 246
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Gen Z Travelers Boost Hotel Revenue

Skift Blog

Skift Take: Today's podcast looks at Paris' new bookings, Gen Z's new bookings, and TUI's new challenges.

Revenue 207
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Revolutionizing the Guest Journey: Purchasing Experience

Hospitality Net

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that aligns with the hospitality provider’s desired guest experience with consideration for future requirements:

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Key appointments: Dorsett, Novotel, Manly Pacific and more

Hotel Management

Dorsett announces cluster of appointments Dorsett Melbourne has made a number of key appointments to align the strategic focus of Sales, Revenue and Reservations amid a restructure of commercial teams across Dorsett’s Melbourne and Gold Coast. Maggie Wong has been appointed Director of Sales. Wong joined the team in March 2024, bringing 16 years of hotel industry experience across multiple properties within Hong Kong and Australia.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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CBRE: Global Hotel Investors Plan to Buy More This Year

Hospitality Net

Executive Summary Global Outlook CBRE Hotels Research is cautiously optimistic about hotel market fundamentals this year, as outlined in our 2024 Global Hotels Outlook report. Following a 33% drop last year, we expect investment activity to pick up in the second half of 2024 due to highly anticipated Federal Reserve interest rate cuts. Figure 1: Global Hotel Investment Volume & Share of Cross-border Capital !

Intent 243
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This Week’s Comings & Goings

Lodging

Aimbridge Hospitality announced Eric B. Jacobs as chief global growth officer, effective June 2, 2024. Find more details here. Omni Hotels & Resorts announced the appointment of Michael Innocentin as its chief marketing officer. Find more details here. Wild Dunes Resort, a Destination by Hyatt property, announced Terri A. Haack as managing director.

Resorts 147
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Marriott International Celebrates the 2024 J. Willard Marriott Awards of Excellence Honorees

Hospitality Net

Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.

Services 243
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Scoot’s first Embraer inaugurates flights

Hotel Management

Scoot, the low-cost subsidiary of Singapore Airlines (SIA), has started operating its first Embraer E190-E2 aircraft with a launch event at Singapore Changi Airport. The event was graced by Guest of Honour, Chee Hong Tat, Minister for Transport and Second Minister for Finance and guests who attended the event got a first look at the E190-E2 aircraft interior, which includes 112 seats in a 2-2 single class configuration, a standard seat pitch of 29-inches, and larger cabin windows.

Events 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Sheraton Princess Kaiulani Completes Renovation Of Ainahau Tower Rooms

Hospitality Net

The Sheraton Princess Kaiulani, which sits on the former site of theAinahau Estate and was once home to Hawaii’s beloved Princess Victoria Kaiulani, today announced the completion of the Ainahau Tower room refresh. The 664 guestrooms have undergone a thoughtful and extensive refresh, paying homage to Waikiki’s history and Princess Kaiulani’s fashion, celebrating the hotel’s historical grounds and natural landscapes, and breathing new life into the hotel’s original design.

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Top table: Adelaide’s Mamacita offers fantastic Mexican

Hotel Management

Mamacita, a trailblazing new concept in Mexican cuisine and drink at Tryp by Wyndham Pulteney Street Adelaide , has fast become one of the city’s new hot spots. Mamacita is a must-visit location for the tequila afficionado, with shelves devoted to a collection of more than 50 tequilas (and climbing). Guests can choose from an enviable range of margaritas – or to build their own – and to heat their meal with chilli sauces featured on a scale ranging from mild to eye-wateringly hot, one of which r

Scale 130
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The Store Opens in Former Oxford Department Store Building

Hospitality Net

Today, the vibrant luxury lifestyle hotel, The Store, opens its doors in the heart of Oxford and in the building of the former historic department store, Boswells.

Hotels 243
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Bubbledogs is back at London’s Mayfair hotel

Hotel Management

This summer, 45 Park Lane will welcome the return of famed Champagne and hotdog concept Bubbledogs for a special alfresco pop-up at the Mayfair hotel’s exclusive terrace: Cut Out. In collaboration with 45 Park Lane’s executive chef Elliott Grover and the founders of Bubbledogs and two Michelin starred Kitchen Table, Sandia Chang and James Knappett, the bespoke menu of gourmet hotdogs and grower Champagne pairings will be available exclusively at ‘Bubbledogs at 45’.

Hotels 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.