Thu.Dec 28, 2023

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Alaska Airlines: Pacific Northwest Charm Can Beat Luxury

Skift Blog

Skift Take: Alaska may not be the sexiest carrier in North America, but its brand management and consistent execution across various customer touch points is a masterclass.

Branding 333
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Navigating the New Form I-9: Updated Employee Verification Process Brings New Opportunities and Obligations

Lodging

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

Services 279
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What to Keep Doing, Start Doing, and Stop Doing in 2024

Anthony Cole Training

As we head towards the New Year of 2024, with volatile world events all around us, it is a perfect time to think about and focus on what you can affect and act on, in your personal and professional life to improve your relationships and results. This idea of reviewing what you should keep doing, start doing, and stop doing is borrowed from a past client of ours so we must give them credit.

Events 258
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Now Open: Chamonix, Colorado’s Newest and Most Luxurious Casino Hotel

Hospitality Net

Full House Resorts, Inc. (Nasdaq: FLL) today announced the opening details for its newest gaming destination - Chamonix Casino Hotel. Chamonix’s stylish new casino and luxurious 300-guestroom hotel effortlessly blend Colorado comfort with classic European elegance. It is located in historic Cripple Creek, approximately 45 miles from Colorado Springs and 80 miles from Denver’s southern suburbs.

Casinos 261
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Fight Against Junk Fees: Skift Timeline

Skift Blog

Skift Take: The junk fee issue isn't new – but the fight against them is getting more intense.

Resorts 316
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The 50 Greatest Luxury Hotel Suites in the World

Hospitality Net

Robb Report is the ultimate arbiter of quality in luxury. We’re picky, perfectionistic, and painstaking in what we recommend, whether it’s our annual Best of the Best awards or the power players in fine dining. This new list is no different: It intends to offer an opinionated, informed, and incisive guide to the best suites—from penthouses to train carriages—available now throughout the world.

Dining 243

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The 41 Most Anticipated Hotel Openings of 2024 - vogue.com

Hospitality Net

In 2024, the post-pandemic travel boom is set to continue. After years of border closures, construction halts, and economic uncertainly, the world is finally bullish on, well, the world itself: according to the U.S. Travel Association, leisure trips will reach the 2 billion mark next year just in the United States alone, far surpassing pre-pandemic levels.

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Hilton Shares Luxury Portfolio Openings Planned for 2024

Lodging

MCLEAN, Virginia—In 2024, Hilton’s luxury portfolio will announce offerings including new brand signatures, a tableside cocktail ritual at Waldorf Astoria Hotels & Resorts, art encounters at Conrad properties, and experiences in more destinations. New initiatives can also be experienced throughout the portfolio, from Waldorf Astoria Las Vegas’ guestrooms and suites and a wellness location at Grand Wailea, A Waldorf Astoria Resort, to LXR’s Hotel 1000 Seattle’s new cocktail concept, Rosebay.

Resorts 162
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Park Hyatt Marrakech Officially Opens its Doors

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announces the opening of Park Hyatt Marrakech, marking the debut of the Park Hyatt brand in Morocco and growing the brand’s presence in Africa, joining Park Hyatt Zanzibar and the forthcoming Park Hyatt Johannesburg, slated for 2025. Uniquely located about 9 miles (15 kilometers) from Marrakech’s historic Medina district, the 19-acre (7.5-hectare) resort is situated in an exquisite, off-the-beaten path location at the base of the Atlas Mountains.

Resorts 243
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Hard Rock Hotel & Casino Athens Breaks Ground

Lodging

ATHENS, Greece—Hard Rock International, GEK TERNA Group, and the Athens community broke ground on the luxury resort and Casino in the Athens Rivera. The groundbreaking event had a commemorative shovel celebration at the Hellinikon Airport. The ceremony to follow was conducted at the Hellinikon Experience Center and included the Hard Rock International executives, GEK TERNA Group executives, Greek government officials, political dignitaries, and local community leaders.

Casinos 162
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Stadium Events: Elevating Events to the Biggest Stage

Social Tables

In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. Navigating the current economy is a whirlwind, leaving little time for meaningful connections between real people.

Events 78
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CoStar: U.S. Hotel Performance Falls, Anticipated From Holidays

Lodging

WASHINGTON—As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through Dec. 23, 2023. U.S. Hotel Performance December 17-23, 2023 Percentage change from comparable week in 2022:Occupancy: 43.9 percent (up 0.5 percent)ADR: $131.97 (down 0.9 percent)RevPAR: $57.90 (down 0.4 percent) Among the Top 25 Markets, Boston saw the largest year-over-year increases in occupancy (up 21.5 percent to 46.2 percent) and RevPAR (up 23.1

Occupancy 147
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U.S. Hotel Performance for Week Ending December 23rd

Hotel News Resource

As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStarÕs latest data through 23 December. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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The Venetian Resort Las Vegas Continues Reinvestment Strategy

Lodging

LAS VEGAS, Nevada—Over a year ago, The Venetian Resort Las Vegas embarked on a billion-dollar reinvestment strategy that will impact the guest experience. The latest renovation is the transformation of the guest arrival experience to The Venetian Resort. Upon arrival, guests will enter Sala 118, a bar and lounge; a Starbucks; and an expanded concierge and luggage desk.

Resorts 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Three Highly Likely Predictions for the Hospitality Industry in 2024

Demand Calendar

I have read many predictions and trends for 2024. Most assume hotels will adapt as soon as they read or hear about the trend. That is very far from the truth. Most hotels will continue working as they did the previous year and are reluctant to change. In this blog post, I wanted to look at three predictable trends impacting hotels. Blog posts about trends tend to talk about the trend but do not give any advice to hotels.

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How to embrace a guest-centric approach in your hotel

Mews

Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?

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IHG’s first conversion Holiday Inn Express hotel in Germany opens

Hotel Designs

Hotel Designs IHG’s first conversion Holiday Inn Express hotel in Germany opens IHG’s first conversion Holiday Inn Express hotel in Germany opens IHG Hotels & Resorts opens Holiday Inn Express Dresden Zentrum in the heart of the German city… IHG Hotels & Resorts , which has 95 open hotels in Germany, with a further 14 in the pipeline, has opened Holiday Inn Express Dresden Zentrum – its first together with ownership group LRO Hospitality, and its first in Continental Eu

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Embracing the Scientific Method: The Future of Hotel Management

Catala Consulting

In the hospitality industry, hoteliers are constantly seeking innovative strategies to enhance guest satisfaction, optimize operations, and boost revenue. As we step into 2024, one transformative approach stands out: adopting a mindset similar to that of scientists. This article delves into why and how hoteliers should embrace experimentation, the test-and-learn approach, and continuous innovation to stay competitive and successful.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Park Hyatt Marrakech Hotel Opens

Hotel News Resource

Hyatt Hotels Corporation (NYSE: H) yesterday announced the opening of Park Hyatt Marrakech, marking the debut of the Park Hyatt brand in Morocco and growing the brand's presence in Africa, joining Park Hyatt Zanzibar and the forthcoming Park Hyatt Johannesburg, slated for 2025.

Hotels 45
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According to STR 75% of Global Hotel Markets Stayed Above 2019 RevPAR, Dubai Gained As Host of COP28

Hotel News Resource

Notably, 20 of 25 European countries recorded RevPAR growth in this run-up to the holiday season, wrapping up a strong performance year around the continent.