Wed.Jul 10, 2024

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Is This the Comeback of Sri Lanka’s Tourism? A $1.5 Billion Revenue Suggests So

Skift Blog

Skift Take: Through a combination of targeted promotions, improved airline services, and strategic visa policies, Sri Lanka is inching closer to its goal of attracting 2.5 million tourists this year.

Tourism 317
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Hilton Adds Nearly 400 Boutique Hotels from SLH Collection

Lodging

MCLEAN, Virginia, and LONDON, England—Hilton is expanding its portfolio of luxury hotel experiences by adding nearly 400 boutique properties from the Small Luxury Hotels of the World (SLH) collection. Hundreds of these properties will be available on all Hilton direct booking channels, including Hilton’s website and the Hilton Honors app. Joining Hilton’s luxury brand portfolio—Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, and Signia by

Resorts 279
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Indonesia Planning Visa-Free Entry For Indians – India Report

Skift Blog

Skift Take: India is already one of Indonesia's top 10 source markets. If Indonesia goes through with this plan to go visa-free, it will go a long way toward lifting that ranking even higher.

Marketing 309
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Here’s How To Drive Group Business With Hotelplanner.com in 2024 and Beyond

Hospitality Net

I know what you are probably saying to yourself right now: HotelPlanner?!?!?!? Not that old thing again?!?!? Those leads are garbage and they NEVER convert!!! Well…(channeling my inner Chandler Bing)…you could not be more wrong!

Business 279
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Australia to Paris Nonstop Launches Friday. 17+ Hours in Economy, Anyone?

Skift Blog

Skift Take: The Perth to Paris route marks the latest ultra-long haul service from Qantas. Even longer nonstop links from Sydney to New York and London are due to follow.

Services 302
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Eleven New Properties Join Relais & Châteaux

Hospitality Net

Just as our hotels and restaurants each celebrate their own uniqueness and distinct local connections, we appreciate our guests also want to pursue one-of-a-kind, unforgettable experiences. We invite you to discover the regions, gastronomy and art de vivre of these new members’ establishments in Africa (Botswana), the United States (Louisiana), Europe (Spain, Romania and France), Middle East (Israel and Egypt) and Asia (China and India).

Hotels 264

More Trending

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Lodging Strategy: University Based Retirement Centers (UBRC)

Hospitality Net

It is a well-known fact that the COVID pandemic has worsened social isolation among older Americans as they lost their usual connections, services, and social support. Thus, the pandemic highlights the importance of social connection with its significant impact on both community-living older adults as well as those living in long-term care facilities.

Services 264
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Fresh Details on Marriott’s Travel Booking Tool for Small Businesses

Skift Blog

Skift Take: We spoke with Marriott's chief revenue and tech officer to learn more about the hotel giant's new online booking portal aimed at small- and medium-sized enterprises. Does it truly offer a seamless, one-stop solution for road warriors?

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How to Train Your Guest Service Staff to Turn Every Conversation Into a Sales & Marketing Opportunity

Hospitality Net

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, July 22, from Noon – 12:45pm EST. REGISTER NOW!

Services 263
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Food Tourism is Dubai’s Next Sector to Watch, Here’s Why

Skift Blog

Skift Take: Dubai is more than just big malls and shiny hotels, and its maturing restaurant sector proves that.

Tourism 299
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Maximizing Group Sales with Automation: How Hotels Can Win Big Even With Small Teams

Hospitality Net

Delaying the automation of your sales and catering operations might seem harmless, but it could be a costly mistake in the fast-paced Hospitality Sales industry. Waiting now means risking falling behind and struggling to catch up later. Early adopters of Sales & Catering systems are already reaping the benefits, gaining a significant edge over their manual counterparts.

Sales 246
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TUI to Offer Allianz Travel Insurance for UK Bookings

Skift Blog

Skift Take: TUI's travel insurance tie-up with Allianz Partners UK suggests two things. The tour operator is betting that vacationers prefer one-stop shopping for trips and coverage. For Allianz, it's a volume play in a crowded market.

Travel 207
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Unfold the story behind culinary entrepreneurship with RMIT University Vietnam

Hospitality Net

Within the first week of RMIT University Vietnam’s new semester, the event ‘FOODPRENEURSHIP: A Culinary Journey to MICHELIN Magic’ was organized by the Tourism and Hospitality Management Program for all RMIT students, alumni, and staff, highlighting the program’s commitment to foster academic excellence and professional development through interactive sessions between students and industry experts.

Tourism 246
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Paris Olympics 2024 to See Small International Tourism Spike — But No Boom

Skift Blog

Skift Take: The 2024 Paris Olympics may be a big draw – but not for international tourists.

Tourism 280
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Why Hotels Should Master the Fundamentals of Guest Experience Before Adding the Bells and Whistles

Hospitality Net

NBA legend Michael Jordan is famous for his thrilling game style, but he didn’t get there without mastering the basics of the sport. As he famously said, “You can practice shooting eight hours a day, but if your technique is wrong, then all you become is very good at shooting the wrong way. Get the fundamentals down, and the level of everything you do will rise.

Hotels 262
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Ovolo hotels in Australia join Hilton channels as SLH partnership goes live

Hotel Management

Hilton’s partnership with Small Luxury Hotels of the World (SLH) is now live with the addition of nearly 400 boutique properties on all Hilton direct booking channels, including all Ovolo hotels in Australia and Ovolo Central in Hong Kong. From July 9, these properties will be available on Hilton.com and the Hilton Honors app, with members of Hilton Honors able to earn and redeem Points for SLH stays.

Hotels 147
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8 Tips on how to date a Revenue Manager

Hospitality Net

Dating a revenue manager is a unique experience that comes with its own set of challenges and rewards, much like optimizing a hotel’s pricing strategy.

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Stayntouch Partners With PUBLIC Hotel

Lodging

BETHESDA, Maryland—Stayntouch partnered with Ian Schrager’s PUBLIC Hotel in Lower Manhattan. PUBLIC Hotel uses Stayntouch PMS and Kiosk solutions for a customized check-in experience, operations, and connectivity to third-party platforms. Details of the offerings for PUBLIC Hotel include: Ian Schrager, owner and creator of PUBLIC commented, “At PUBLIC, our goal is to continually innovate and utilize innovative technology to provide outstanding experiences to a wide range of guests.

Hotels 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Travel + Leisure Announces 2024 World’s Best Awards Unveiling Top Destinations, Hotels, Airlines and More

Hospitality Net

Travel + Leisure reveals the winners of its highly anticipated 2024 World’s Best Awards, highlighting the best travel destinations and organizations across the globe. In its 29th year, the 2024 World’s Best survey results showcase the dynamic nature of the global travel landscape, highlighting emerging trends and destinations that are resonating with today’s travelers.

Travel 255
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My Place Hotel-Mitchell, South Dakota, Opens

Lodging

ABERDEEN, South Dakota—My Place Hotels of America opened My Place Hotel-Mitchell, South Dakota. It is the 72nd open and operating My Place property in the United States and the seventh My Place to open in South Dakota. Mitchell Holdings, LLC, developed the hotel, which Venerts Hotel Management, Inc. manages. The 63-key property is outfitted with standard My Place amenities, including a 24-hour My Store grab-and-go market, laundry facilities, a business center, and a grilling pavilion. […]

Hotels 147
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Investing in Innovation: Hoteliers’ Tech-Forward Approach to Enhancing the Guest Experience

Hospitality Net

Guests’ needs are evolving, and in 2024 they center around a desire for more personalized experiences, an interest in sustainable practices, and an expectation for a higher level of service that caters to their individual preferences. Although the industry faces many challenges from skilled labor shortages to technological fragmentation and escalating operations expenses, hoteliers must continuously innovate to meet travelers’ evolving needs by offering a wider range of amenities and experiences

Services 214
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Mumford Company Shares Sales Performance From H1 2024

Lodging

NEWPORT NEWS, Virginia—Mumford Company shared its sales performance from the first half of 2024, with multiple transactions closing in the second quarter. “Even with the current state of interest rates, the hospitality industry fundamentals are strong which continues to drive transactions,” said Justin Pinkard, principal, Mumford Company. “The bid-ask is still sometimes challenging, but there continues to be strong interest in lodging assets.” Some of its recent transacti

Sales 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hard Rock International Brings Its New Hotel Brand to Europe With Opening of REVERB by Hard Rock Hamburg

Hospitality Net

Hard Rock International’s highly anticipated hotel, REVERB by Hard Rock® Hamburg, is now open. REVERB by Hard Rock® is a unique hotel brand designed to be an energetic cultural hub for connection, creation and inspiration among music fans, locals and travellers alike. The hotel is located within the historic St. Pauli Bunker and vibrant neighborhood known for its bustling port, remarkable architecture and cultural scene.

Branding 147
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Salter Brothers and Manly Mercure ink deal with local women’s rugby league team

Hotel Management

Mercure Sydney Manly Warringah is set to become the first women’s-only partner of the Sea Eagles in a collaboration that will bring significant benefits to the club, community and the travel industry. Together with its owner Salter Brothers, Mercure Sydney Manly Warringah has signed a partnership with the Sea Eagles’ new Harvey Norman NSW Women’s Premiership rugby league team.

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Marriott International Highlights ESG Progress in Annual Serve 360 Report

Hospitality Net

Marriott International, Inc. (Nasdaq: MAR) ("Marriott") today released its 2024 Serve 360 Report highlighting the company’s global Environmental, Social, and Governance ("ESG") efforts and progress towards its 2025 Sustainability and Social Impact Goals. The Report reflects data for the calendar year ended December 31, 2023. The Report can be accessed here.

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Fiji Airways to adopt American Airlines’ AAdvantage Rewards Program

Hotel Management

Fiji Airways has announced it will join the award-winning American Airlines AAdvantage travel rewards program in the coming year, offering members a host of benefits as well as earning and redemption capabilities when traveling on either airline. This collaboration means that AAdvantage members will enjoy a seamless experience when traveling on Fiji Airways, with Elite members receiving benefits such as priority check-in, priority boarding, complimentary baggage allowance, preferred seats and en

Travel 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hilton Anaheim Launches Multimillion-Dollar Full Property Renovation

Hospitality Net

Hilton Anaheim, located just steps away from the Anaheim Convention Center and Disneyland® Resort, will begin its multimillion-dollar full property enhancements on the 1,574-room hotel, featuring a fresh, modern redesign with a nod to the hotel’s past while embracing California’s luring charm. The comprehensive transformation begins this summer and is expected to be completed in the Spring of 2025.

Scale 147
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Thoughtful sleep program setup at the Deer Path Inn as an example for all independent hotels

eHotelier

With the right strategy and thoughtful planning, a sleep program can be executed in a way that enhances the onsite storytelling and overall experience.

Hotels 119
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Busting today’s hotel distribution myths

Hospitality Net

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. The dynamic landscape of hotel distribution offers numerous opportunities for hotels to maximise their market presence and profitability.

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Roundup: new collections from Sanderson Design Group

Hotel Designs

Hotel Designs Roundup: new collections from Sanderson Design Group Roundup: new collections from Sanderson Design Group Sanderson Design Group began 2024 with a return to the elegance of the its logo from the 1930s. This has been followed by a move into its original home Voysey House, all while continuing to supply and surprise us with new collections… The air buzzed with anticipation as Deputy Editor Megan Christopher stepped into Voysey House.

Scale 105
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.