Thu.Jun 13, 2024

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LVMH to Invest in Accor’s Orient Express Brand, Casts Doubt on Louis Vuitton Hotel Rumor

Skift Blog

Skift Take: LVMH will invest to help Accor breathe new life into the legendary luxury brand, leading more quickly to new Orient Express trains, hotels, and ships.

Branding 318
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Fresh off the runway: Parkroyal Melbourne Airport reveals new look

Hotel Management

Parkroyal Melbourne Airport has completed a multi-million-dollar refurbishment spanning guest rooms, conferencing facilities and common areas. The new look features light-filled spaces, Melbourne-inspired carpets and textiles, and improved facilities. “Melbourne Airport is welcoming record numbers of international and domestic guests, and recently won the best airport in Australia and the Pacific for the fourth year in a row,” said Parkroyal Melbourne Airport General Manager, Cameron Mead.

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Thailand Scraps Controversial Tourist Fee, Begins Luxury Travel Push

Skift Blog

Skift Take: Thailand may have gone from being picky to rolling out the red carpet for everyone, realizing that hitting a 40-million tourist target can't be done by courting the big spenders alone.

Travel 303
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IHG Establishes First Luxury & Lifestyle Location in Hawaii

Lodging

Kimpton Hotels & Restaurants announced a partnership with Kauai’s landmark Coco Palms Resort, establishing the first location in Hawaii for IHG Hotels & Resorts’ luxury and lifestyle portfolio. Following a historically sensitive restoration of the property, Coco Palms, A Kimpton Resort, will become an inspiring tropical retreat for travelers and the Kauai community.

Resorts 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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A Deep Dive Into Crafting a Data and AI Playbook in Travel

Skift Blog

Skift Take: AI is only as good as the data that feeds it and the human ingenuity that drives it. This is not the time to retreat or watch from the sidelines. Travel has a narrow window of opportunity to engage, learn, and invest in data and AI. Teams playing the long game will benefit from the head start and drive innovation for the industry.

Travel 300
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Hawaii’s iconic Coco Palms Resort to be revived under Kimpton brand

Hotel Management

IHG’s luxury and lifestyle brand Kimpton Hotels and Restaurants is set to expand to Hawaii with the opening of its first location in 2026 following a historically sensitive restoration of Kauai’s landmark Coco Palms Resort. Located in the natural surroundings of the valley of Wailua, Coco Palms gained status as a premier destination during the golden era of Hollywood, with renowned guests such as Elvis Presley, Rita Hayworth and Gene Autry, but in 1992, Hurricane ‘Iniki struck Kaua‘i causing sig

Resorts 264

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Cassia Debuts in South Korea with the Opening of Cassia Sokcho

Hospitality Net

Cassia Sokcho, a vibrant new addition to the Banyan Group’s portfolio, is delighted to welcome guests to an engaging and dynamic living experience. This marks the brand debut of the Cassia brand to Korea, coinciding with the Group’s celebration of its 30th anniversary. The brand, known for its connected living spaces and modern concepts, also operates in Bintan, Indonesia, and Phuket, Thailand.

Branding 264
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Skift Short-Term Rental Summit Video: Standardizing and Scaling Exceptional Guest Experiences

Skift Blog

Skift Take: In this video from the Skift Short-Term Rental Summit 2024, Jason Anastasinis discusses the importance of creating exceptional experiences and building credibility by establishing standards, trust, consistency, and meeting guest expectations.

Scale 260
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The Luxury Collection Makes Its Grand Debut In Germany With The Opening Of Koenigshof, A Luxury Collection Hotel, Munich

Hospitality Net

Embracing the city’s rich heritage and vibrant culture, Koenigshof, a Luxury Collection Hotel, Munich offers an unparalleled blend of luxury hospitality and local authenticity.

Hotels 246
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Skyscanner’s Outlook on India: Strong Economic Trends, Significant Supply 

Skift Blog

Skift Take: Skyscanner is growing its presence in India, adding more partners to increase the supply side. Its strategy - investing in supply side first, then focusing on growing the customer base.

Travel 253
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Bringing Virgin back to its roots, the luxury lifestyle hospitality brand – Virgin Hotels – announces Shoreditch as its London debut

Hospitality Net

Virgin Hotels, the luxury lifestyle hospitality brand by Sir Richard Branson’s Virgin Group, has announced its first London hotel to open on 1st August 2024 in the heart of Shoreditch.

Branding 246
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Savannah Tourism Trolley Tour Rolls Into U.S. Cities With Data-Driven Marketing

Skift Blog

Skift Take: Savannah is taking the direct-to-consumer literally as part of its tourism campaign across 11 U.S. cities. It's not only selling the city as a place to visit but also a place to live.

Tourism 210
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ARMA and Allara Learning Launch New Online Accredited Revenue and Yield Management Fundamentals Course

Hospitality Net

The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and Yield Management Fundamentals. This critical program addresses a skills gap in the hospitality and tourism industry, equipping professionals with the knowledge and expertise needed to optimise revenue streams and drive significant financial growth for their businesses.

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Skift Travel Podcast: Short-Term Rental Pendulum Swings Back Toward Homeowners

Skift Blog

Skift Take: Executives speaking at the recent Skift Short-Term Rental Summit discussed a very wide variety of topics, and we talked about some of them in this week's episode of the Skift Travel Podcast.

Travel 205
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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HotelRunner Joins MarketHub Europe by HBX Group as Platinum Sponsor

Hospitality Net

HotelRunner, the leading hospitality and travel technologies platform, will attend MarketHub Europe by HBX Group as the Platinum Sponsor. This year’s event will take place to explore “New Frontiers” in the travel industry and beyond from June 25 to 28, 2024, in Istanbul, where HotelRunner has been the undisputed market leader for over a decade.

Events 246
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Skift Short-Term Rental Summit Video: Designing Quality Rental Experiences at Scale

Skift Blog

Skift Take: In this video from the Skift Short-Term Rental Summit 2024, Doron Meyassed discusses how rising guest expectations and the growing need to provide quality and consistency at scale are shaping the short-term rental market.

Scale 182
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Myth busting: CSRD and, Small and Medium Enterprises (SMEs)

Hospitality Net

There’s a prevalent misconception that SMEs must comply with the Corporate Social Responsibility Directive (CSRD); in other words, they must prepare long and “complicated” standardised ESG and/or sustainability reports. However, this is far from the truth (Table 1). So, what is the actual scope of the CSRD?

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The Tokyo EDITION, Ginza has fast become one of Japan’s coolest luxury hotels

Hotel Management

On a tree-lined street in the heart of Tokyo’s thriving Ginza, where luxury boutiques and Michelin-starred restaurants are found on almost every corner, you can find Marriott’s latest EDITION hotel and it’s quickly become one of the brand’s finest since opening only six months ago. For the latest EDITION property in Tokyo, hospitality icon Ian Schrager once more brought out his creative best and again collaborated with renowned Japanese architect Kengo Kuma – the two worked on The Tokyo EDITION,

Dining 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Capella Hotels And Resorts Announces Wellness Resort At Neom

Hospitality Net

Capella Hotels and Resorts announces its first coastal destination in Saudi Arabia, set within NEOM at Elanan, one of Magna’s destinations, against the backdrop of stunning desert mountains and the Gulf of Aqaba coastline. The resort will open an exclusive wellness retreat as part of the sustainable development unfolding in northwest Saudi Arabia.

Resorts 245
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Invest in Your Team and Positively Impact Your Revenue

Hotel Management

ARMA and Allara Learning Launch New Revenue and Yield Management Fundamentals Course. The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and Yield Management Fundamentals. This critical program addresses a skills gap in the hospitality and tourism industry, equipping professionals with the knowledge and expertise needed to optimise revenue streams and drive signifi

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Tapestry Collection by Hilton Debuts in York

Hospitality Net

Inspired by Art Nouveau and the rich history of the city, Elmbank York, Tapestry Collection by Hilton marks the brand’s second hotel in the UK

Hotels 263
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AHLA: U.S. House of Representatives Passes No Hidden FEES Act

Lodging

WASHINGTON—The U.S. House of Representatives passed the No Hidden FEES Act, an American Hotel & Lodging Association (AHLA) legislative priority that would ensure lodging cost transparency for consumers. The legislation would establish a comprehensive single standard for transparent and mandatory fee displays across the lodging industry—from short-term rental platforms to online travel agencies, metasearch sites, and hotels.

Consumer 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Flexible Work Arrangement Compliance in Singapore: A Guide for Hoteliers

Hospitality Net

With the introduction of the 2024 Tripartite Guidelines for Flexible Work Arrangements (FWA) in Singapore, hoteliers need to adapt to new regulations that emphasize flexibility in work arrangements. These guidelines represent a significant shift towards promoting work-life balance and enhancing workforce productivity. Hoteliers are now required to accommodate various forms of flexible work, including flexi-time, flexi-place, and flexi-load arrangements.

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Resolute Road Hospitality Adds Hilton Garden Inn Missoula to Managed Portfolio

Lodging

BOISE, Idaho—Resolute Road Hospitality announced the addition of the Hilton Garden Inn Missoula to its managed portfolio. The addition of this hotel in Missoula, Montana, will expand Resolute Road’s footprint to seven states across the US. The six-story, 146-key Hilton Garden Inn Missoula offers a comprehensive range of amenities, including a full-service restaurant, 24-hour fitness center, indoor pool, on-site casino and bar, and 22,000 square feet of versatile meeting space, making it th

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Royal Crown Group in UAE upgrades to Hotelogix Cloud to digitize its business and be future-ready for its expanding portfolio

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, has enabled UAE-based Royal Crown Group to expand its portfolio with its robust and comprehensive multi-property management system. Additionally, the group has been able to centrally manage all five properties from its corporate office.

Business 238
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This Week’s Comings & Goings

Lodging

Concord Hospitality announced the promotion of Kristie Byrd to divisional vice president of sales and marketing. Byrd’s portfolio spans brands including Marriott, Hilton, Choice, Hyatt, and IHG, which she will continue to oversee in her new role. Hospitality America promoted Justin Deyo to corporate director of operations. Deyo joined Hospitality America in 2013 and recently served as general manager for two hotels in Columbia, South Carolina.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Japan’s First Caption by Hyatt Hotel Opens in Osaka

Hospitality Net

Caption by Hyatt Namba Osaka debuts, marking the introduction of the select-service lifestyle brand in Japan.

Services 264
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Southwest CEO to Stay, Hotel Wellness Grows and Cruise Line Junk Fees

Skift Blog

Skift Take: Today's podcast looks at Southwest's reactions to activist funds, the proof in the pudding for hotel wellness, and California's new cruise fee mandates.

Hotels 130
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BCD’s travel buyer survey reveals shifting priorities in corporate travel policies

Hospitality Net

Leading global travel management company BCD Travel’s recent study explores modern corporate travel policies and changes happening due to shifting priorities and trends. The results are based on an online survey from April 2024 of more than 200 travel buyers worldwide. The top three travel program priorities include duty of care, policy compliance and cost control.

Travel 219
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Sofitel New York to undergo major refurbishment as global brand embarks on ‘new era’

Hotel Management

Sofitel New York is set to undergo a comprehensive refurbishment starting in late 2024. Known as a “quiet oasis” in the heart of Manhattan, the refurbishment of Sofitel New York will encompass all areas of the hotel, including its 398 guest rooms and suites, lobby, meeting spaces, guest elevators and corridors. Public areas are set to be completed by autumn 2025.

Branding 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.