Thu.May 02, 2024

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Expedia Bosses Say Vrbo Will Drag 2024 Growth

Skift Blog

Skift Take: Incoming CEO Ariane Gorin said she plans to focus on driving traffic, lifting conversion rates, and expanding margins after taking the helm from departing chief Peter Kern on May 13.

OTA 325
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Home2 Suites by Hilton Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite

Lodging

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

Travel 278
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Guesty, Short-Term Rental Software Provider, Acquires Rentals United

Skift Blog

Skift Take: The short-term rental space is fragmented to the hilt. We'll probably see more channel managers like Rentals United consolidating or seeing their businesses dry up.

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Comings & Goings

Lodging

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Booking Holdings Sees Modest ‘Connected Trip’ Gains – But It’s Likely Still Years Away

Skift Blog

Skift Take: There's a newish metric for Booking.com, namely "connected transactions." Given the state of competition and other obstacles, the so-called connected trip is light years away.

Travel 290
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A major culture problem: why people don’t want to work in hospitality

Hospitality Net

Plugging the huge shortage of staff in the hospitality sector is a narrative we’ve been grappling with for years now. People are no longer surprised to hear that there are more than 100,000 vacancies in hospitality at any one time, nor that the proportion of vacancies has increased by 48% since the Covid-19 pandemic (UK Hospitality).

More Trending

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HFTP and Hospitality Net Partner on Investment Sentiment Survey, Ahead of the Inaugural HITEC Technology IC

Hospitality Net

Hospitality Net and Hospitality Financial and Technology Professionals (HFTP®) are collaborating on a brand-new survey which aims to gather and analyze data on current investment trends, funding needs, future investment priorities, technology adoption rates, and the overall market dynamics within the hotel technology ecosystem. The objective is to identify areas of growth, potential investment opportunities, challenges facing the sector, and how technological innovations are shaping the future o

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Is Air India’s A350 Dubai Debut a Warning Shot to Emirates?

Skift Blog

Skift Take: By bringing its new flagship plane to Dubai, Air India is making a statement of intent about its global ambitions.

Intent 289
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The Venetian Resort Las Vegas Unveils the Largest and Most Expensive Hotel Renovation in History Timed to Its 25th Anniversary

Hospitality Net

A Look Back at 25 Illustrious Years, Celebratory Guest Experiences, and a Sneak Peek at a Complete Redesign of the Resort’s Iconic Suites.

Resorts 264
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The Fight Over Airport Facial Recognition: Senators Clash With U.S. Travel

Skift Blog

Skift Take: Over a dozen lawmakers have vocalized opposition to the adoption of facial recognization technology at U.S. airports.

Travel 274
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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JEN Kunming by Shangri-La: Bringing “Live New Asia” Experiences to Yunnan Province

Hospitality Net

Nestled in the bustling heart of Yunnan Province’s capital, JEN Kunming by Shangri-La offers diverse and innovative experiences of "STAY", "EAT" and "SOCIETY" that mirrors the Spring City’s youthful pulse. The hotel’s prime location in Kunming’s First Ring CBD, coupled with its seamless connection to Metro Line 3, positions it as an ideal hub for both international explorers and local trendsetters.

Marketing 243
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Minor Hotels’ India Roadmap: From 1 to 50 Properties in 10 Years

Skift Blog

Skift Take: There’s nothing small scale about Minor Hotel’s ambitions for India as it plans to conquer the country's hospitality scene, one grand property at a time.

Scale 234
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Shangri-La Nanshan, Shenzhen: Elevating Luxury in the Heart of the Greater Bay Area

Hospitality Net

In the dynamic Guangdong-Hong Kong-Macao Greater Bay Area, Shangri-La Nanshan, Shenzhen is the Group’s 91st property under the Shangri-La brand globally and the fourth hotel in Shenzhen, standing as a landmark of luxury in the Shenzhen Bay Super Headquarters Base.

Branding 239
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Blackwells Files Definitive Proxy Statement for Ashford Hospitality’s 2024 Annual Meeting

Lodging

Blackwells Capital LLC and Blackwells Onshore I LLC (together, “Blackwells”) collectively own 1,000 shares of Ashford Hospitality Trust, Inc. (“Ashford” or the “Company”) (NYSE: AHT) and have filed a definitive proxy statement with the U.S. Securities and Exchange Commission (the “SEC”) in connection with its campaign urging stockholders to vote “AGAINST” the election of Monty J.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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ARMA Endorses Intellisoftwares Hotel RevBoost AI-Driven Revenue Management System

Hospitality Net

In a significant development, the Australian Revenue Management Association (ARMA) - a major peak body representing revenue and yield management in the hospitality and tourism industry - has officially endorsed Intellisoftware Pty Ltd’s AI-driven Revenue Management System (RMS) Hotel RevBoost as part of a broader strategic partnership with the company.

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VIDEO: inside the action at AHICE 2024

Hotel Management

Fifteen years ago, 300 delegates assembled in Sydney’s Four Seasons Hotel to listen to the prognostications of 30 revered members of the hospitality industry. This week, 15 years on, 1500 delegates from 40 countries were in attendance for the 15 th edition of the Asia Pacific Hotel Industry Conference and Exhibition (AHICE), Design Inn Symposium and the Future Leaders Forum.

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Home2 Suites by Hilton Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite, Enhancing Extended Stay Offerings

Hospitality Net

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

Hotels 237
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Security integration with SiLANT

Hotel Management

SiLANT introduces integrated network services with Genetec SiLANT is providing an integrated platform of services, including wifi, security and guest entertainment solutions to enhance guest experience. Managing many different systems is time consuming and inefficient. Smart integrations is becoming a necessity rather than an option. SiLANT have been working with our partners to build connected resilient solutions that are tailored to your property’s needs.

Resorts 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Enhancing Hospitality: The Dynamics of Multi-Property Management

Hospitality Net

In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuring that guests enjoy a seamless experience across different venues within the same hotel chain. This integration is not just convenient but essential for fostering guest loyalty and enhancing satisfaction.

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Pullman to make Tasmania debut in 2027 at heritage-listed Launceston property

Hotel Management

Accor has signed a deal with Tasmanian urban regeneration specialists, Red Panda Property, to manage its first hotel project – a five-star Pullman in the heart of Launceston. The AU$45 million Pullman Launceston, designed by DKO Architecture, will regenerate a heritage-listed educational building into a 139-room five-star hotel, complete with restaurants, bars, and meeting and events spaces.

Tourism 130
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Going Local Key to Hotel Loyalty Programme Success

Hospitality Net

From hotel staff training, engagement and buy-in, to offering members instant and meaningful benefits, and collaborating with in-destination partners, a focused local approach is key to maximising global loyalty performance, HSMAI region Europe’s Spring Curate concluded.

Hotels 234
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Choice Hotels Repositions Park Inn by Radisson Brand

Lodging

Choice Hotels International is shifting its Park Inn by Radisson brand to the premium value space, announced at its 68th Annual Convention at the Mandalay Bay in Las Vegas, Nevada. Since it acquired Radisson Hotels Americas in 2022, Choice has worked to reposition and bring value to franchisees for every brand strategically. Within the past five years alone, Choice has grown its portfolio of brands from 12 to 22.

Branding 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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EU’s new digital ID: A game changer for hotels

Hospitality Net

In a significant move for secure online interactions, the European Union just approved a new framework for a European digital identity (eID) this past March. This development underscores the growing importance of digital identity, which encompasses secure online representations of who we are. Digital identity is key to accessing services, verifying information, and navigating the ever-expanding digital landscape.

Services 189
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VIP arrivals: hottest hotels opening in May 2024

Hotel Designs

Hotel Designs VIP arrivals: hottest hotels opening in May 2024 VIP arrivals: hottest hotels opening in May 2024 As we move into a month of shifting seasons, Q2 is usually a busy quarter for hotel openings across the globe, and this year is no exception. With this in mind, writer Pauline Brettell identifies the hotel openings that will transport you from the beaches of Cancun to a rooftop vista in Kathmandu – with more than a few stops inbetween… In May, as we march purposefully into the hi

Dining 111
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Four Seasons Hotel Osaka is set to open this August

Hospitality Net

Towering above the city’s dynamic Dojima district, the all-new Four Seasons Hotel Osaka is now accepting reservations ahead of its grand opening this summer.

Hotels 231
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Peachtree Group promotes 15 executives

Hotel Business

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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World of Hyatt and Peloton Team Up with Plans to Reward Members for Wellbeing

Hospitality Net

World of Hyatt, Hyatt’s award-winning loyalty program, is teaming up with Peloton (NASDAQ: PTON) to become the first global hospitality loyalty program with plans to reward its loyalty members for doing more of what they love – earning World of Hyatt points when they use Peloton equipment at Hyatt properties in countries where Peloton currently operates.

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LedsC4 shines a light on the great outdoors

Hotel Designs

Hotel Designs LedsC4 shines a light on the great outdoors LedsC4 shines a light on the great outdoors The new additions to the Architectural Collection from LedsC4 include a range of outdoor designs solutions, all created under the same premise: quality lighting that changes the perception of spaces with its silent presence… Taglio is a collection of profiles and modules from LedsC4 for creating linear lighting compositions for surface-mounted, recessed or pendant installations.

Intent 105
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AC Hotels by Marriott Celebrates Its Brand Debut in Southwest China With the Opening of AC Hotel Chengdu North

Hospitality Net

Doors open to a curated guest experience in thriving and dynamic Jinniu District of Chengdu.

Branding 245
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HB on the Scene: Choice relaunches Park Inn by Radisson

Hotel Business

During its 68th annual convention at the Mandalay Bay in Las Vegas, Choice Hotels International Inc. revealed the relaunch of Park Inn by Radisson. As part of the strategy with the company’s acquisition of Radisson Hotels Americas in 2022, the brand is being repositioned into the premium-value conversion space. “The relaunch of Park Inn by Radisson into the premium value conversion space underscores our commitment to delivering an unparalleled guest experience, inspired by the simplicity and vib

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.