Thu.May 30, 2024

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Thailand Expands Visa-Free Entry: 93 Nations Now Qualify

Skift Blog

Skift Take: Thailand's aggressive push to attract tourists through these visa promotions highlights its commitment to reviving the tourism sector and ensuring long-term economic stability.

Tourism 305
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Labor Pains: Rising Wages, Difficulty Finding Employees Among Top Hotel Company Concerns

Lodging

While hotel executives concede that the labor market has improved since bottoming out during the pandemic just a few years ago, they still acknowledge that several challenges exist, not the least of which is rising wages as well as difficulty finding and retaining employees. Robert Habeeb, president/CEO, Maverick Hotels & Restaurants, confirmed that “labor has been the big story” during the post-COVID era and detailed how the market has evolved over the last few years. […] The post Lab

Hotels 289
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Why Unlimited Fast Wi-Fi is the Next Big Differentiator for Airlines

Skift Blog

Skift Take: The in-flight connectivity market is about to take off in a big way, with airlines queuing up to install next-generation hardware on their planes.

Market 319
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McKinsey: The state of tourism and hospitality 2024

Hospitality Net

Tourism and hospitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape.

Tourism 277
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Expedia, Kayak, HomeToGo: The AI Travel Race For Booking Platforms

Skift Blog

Skift Take: None of the AI tools are as sharp as users may expect — but the companies that have begun experimenting likely are farther ahead than those that have not started at all.

Travel 283
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Singapore-based Furama Hotels to open first Australian hotel in July

Hotel Management

Singapore-based hospitality company, Furama Hotels International (FHI) will make its Australian debut this winter with the opening of a Sydney hotel on July 1. Furama Darling Harbour is a rebrand of an existing property at 68 Harbour Street, Haymarket – currently the Holiday Inn Darling Harbour – which FHI has owned, but not previously operated, for more than two decades.

Hotels 264

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LE: New York Leads Top 50 U.S. Markets in Under-Construction Hotels

Lodging

Lodging Econometrics (LE) released the latest hotel development for the New York market before the NYU International Hospitality Industry Investment Conference (NYU Conference). In the Q1 2024 LE Market Trend Report for New York, analysts report the market had 78 projects/13,549 rooms in the hotel construction pipeline, the 10th largest pipeline by projects of any market in the United States.

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Parkroyal Melbourne Airport overhauls MICE offering with 16 refurbished spaces

Hotel Management

Parkroyal Melbourne Airport has unveiled its new-look event spaces as part of a multi-million-dollar hotel refurbishment. A total of 16 rooms follow a design inspired by Australia’s heritage, incorporating Melbourne’s unique character with aerial landscapes of Victorian countryside, with bespoke carpeting and accent lighting throughout. The majority (14) of the rooms offer natural light, and double-glazed windows to minimise distractions.

Events 264
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Hyatt Place Nantong Xinghu City Plaza Celebrates Official Opening

Hospitality Net

Hyatt Place Nantong Xinghu City Plaza, the first Hyatt Place hotel in Nantong, Jiangsu Province is officially open, expanding the Hyatt Place brand’s footprint globally in markets that matter most to guests and World of Hyatt members. The new hotel features the Hyatt Place brand’s intuitive design, casual atmosphere and practical amenities, such as free Wi-Fi and 24-hour food offerings.

Market 263
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The FAA Got Feedback on Pilot Mental Health. Now What?

Skift Blog

Skift Take: April’s recommendations to the FAA on mental health address many of pilots’ concerns. How the FAA sees them through is another story.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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IHG Hotels & Resorts heats up in Mexico, Latin America and the Caribbean with exciting openings and upcoming debuts across its luxury and lifestyle brands

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today celebrates its exceptional luxury and lifestyle growth in Mexico, Latin America and the Caribbean (MLAC). Already one of the largest luxury and lifestyle portfolios in the world, this expansion underscores IHG’s strategic focus, significant investment, and ambitious growth plans in the region for this important segment.

Resorts 259
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TPG Hotels acquires 207-key Pacific Hotel Cairns

Hotel Management

Australian hospitality group TPG Hotels has acquired the 4-star Pacific Hotel Cairns, positioned on a 3,570sqm CBD site. The 11-storey hotel features 207 rooms and suites and a range of guest facilities including an award-winning restaurant, a guest lounge, a swimming pool, and parking. Four retail tenancies, which are currently occupied by two long-standing tenants, Destination Cairns Marketing and Flamingos Tiki Bar, also form part of the asset.

Hotels 248
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Tackling API and third-party PMS integrations vulnerabilities

Hospitality Net

In the hotel industry but especially the luxury segment, the protection of guest data is crucial, yet the security of APIs and third-party Property Management Systems integrations is often alarmingly weak. API security is particularly neglected, with many interfaces poorly protected, exposing personal guest information to potential cyber-attacks.

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This Week’s Comings & Goings

Lodging

WorldVue announced the addition of Scott Jamison as senior vice president and chief experience officer. Jamison has over 25 years of technical, management, executive, and business development experience. Marcus Hotels & Resorts announced Lynette Knutson has been appointed as general manager of Hilton Madison Monona Terrace. Knutson was most recently the general manager of the DoubleTree by Hilton Madison East.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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HSMAI Americas Announces 2024 Marketing and Revenue Optimization Honorees

Hospitality Net

The Hospitality Sales and Marketing Association International (HSMAI) Americas is proud to introduce the 2024 Marketing and Revenue Optimization award recipients who will be celebrated during HSMAI’s Commercial Strategy Conference.

Revenue 246
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Waramaug Hospitality Acquires Austin Marriott North

Lodging

MIAMI, Florida—Waramaug Hospitality, in a joint venture with Franklin Real Asset Advisors, announced it acquired the Austin Marriott North, a 295-key full-service hotel located in Round Rock, Texas, with proximity to downtown Austin. Ferit Ferhangil, CEO, Waramaug, commented, “The Austin Marriott North perfectly aligns with our vision of investing in premium-branded hotels in high-growth markets.

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Sonesta Executes Deal with Costa Sur Resort in Puerto Vallarta

Hospitality Net

Sonesta International Hotels Corporation (Sonesta) today announced it has executed a deal for what will be the Costa Sur Resort - Classico, A Sonesta Collection. The 206-room oceanfront upscale resort is located on a private beach, overlooking the ocean at Banderas Bay, south of Puerto Vallarta, Jalisco, Mexico. The resort is minutes away from local attractions including The Malecón boardwalk, The Church of Our Lady of Guadalupe, Zona Romántica (Old Vallarta) and Rio Cuale Island.

Resorts 246
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Hotelbeds and Palladium Hotel Group Update Partnership

Lodging

PALMA, Spain—Hotelbeds formalized a strategic partnership with Palladium Hotel Group to update the distribution of its properties across Europe. The partnership will provide travel professionals with access to a selection of Palladium Hotel Group’s accommodations. Hotelbeds will offer its B2B clients a portfolio of properties across Europe, including destinations such as the Costa del Sol, Ibiza, Menorca, Sicily, and Tenerife.

B2B 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How has the Euro Cup Affected Hotel Demand in Munich?

Hospitality Net

Germany is hosting the Euro Cup 2024, presenting an exceptional opportunity for travel businesses. This prestigious tournament will draw football enthusiasts from across the globe to ten dynamic cities, including Berlin, Munich, and Frankfurt. These cities, known for their rich cultural heritage and modern amenities, are poised to offer an unforgettable experience for visitors.

Tourism 246
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American Air’s Changes, Booking CEO’s Pay and Viking’s Earnings

Skift Blog

Skift Take: Today's podcast looks at American's reset, travel's highest salaries, and Viking's upbeat earnings report.

Travel 171
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Stayntouch Launches UpsellPRO, Powered by Attribute-Based-Selling and Dynamic Pricing

Hospitality Net

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, unveiled UpsellPRO, an advanced upselling tool designed to expand and maximize revenue opportunities for hotels. Powered by Attribute-Based Selling (ABS) and dynamic pricing, UpsellPRO enables hotels to unbundle room reservations and market individual room features to guests during the booking process.

Upsell 246
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Exclusive: the best of Santa Monica, one of California’s most popular surfside cities

Hotel Management

Santa Monica is of California’s most popular surfside cities, offering fantastic hotels, restaurants, bars, shops and attractions. To find out some of the best things to do in the city, Wayfarer exclusively sat down with Santa Monica Travel and Tourism President and Chief Executive Officer, Misti Kerns. It’s an exciting time for Santa Monica with so many newly renovated hotels now open and more on the way.

Tourism 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Furama Hotels International to open its first Australian address at rebranded Darling Harbour property

Hospitality Net

Singapore-based hospitality company, Furama Hotels International (FHI) is poised to debut its eponymous hotel brand in Australia this winter, announcing the arrival of the Furama Darling Harbour in Sydney on 1 July 2024.

Hotels 246
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Exclusive: The Langham’s formula for successful brand partnerships

Hotel Management

Authenticity is key when it comes to crafting successful brand collaborations, according to top hotel marketers. Here, The Langham, Gold Coast Director of Marketing Communications, Victoria Peterson, reveals some of the most important factors in determining successful brand partnerships. In the ever-evolving hospitality landscape, brand collaborations have emerged as a powerful tool for enhancing brand equity and fostering innovation.

Branding 130
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Premier proud to have provided project management services at the Westfields Marriott Washington Dulles hotel renovation

Hospitality Net

Premier, an end-to-end architecture, design, procurement, project management, and corporate engineering firm with specialization in hospitality, multi-family residential, student housing, adaptive reuse, and mixed-use development, is proud to have provided construction project management services at the Westfields Marriott Washington Dulles hotel renovation.

Services 246
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Accor dominates airport hotel segment in the Pacific with 22 hotels in operation

Hotel Management

Accor is rapidly evolving its airport hotel network across the Pacific region, with the upcoming arrival of the AU$230 million dual-hotel development, Novotel and Ibis Styles Melbourne Airport, on July 1, taking its total airport hotels in the region to 22, making it the largest airport hotel operator in the region. Between 2014 and 2024, Accor increased its number of airport hotels across the Pacific region by 144%, with 22 airport hotels in 2024 vs nine in 2014.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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8 ways to increase hotel phone bookings and grow direct revenue

Hospitality Net

Even in today’s digital age, the voice channel remains powerful for hotel bookings. Our 2024 Hospitality Benchmark Report found that the voice channel maintains the highest average booking value of any channel, and outbound call campaigns can net properties an additional $1,717 per room each year on average.

Revenue 246
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Interview with Founder and CEO Tom Dibble of Screen Pilot

Refine

In this interview, we're talking to Tom Dibble, the founder, and CEO of Screen Pilot. Screen Pilot optimizes hotels' direct distribution channels with comprehensive digital marketing solutions. This provides several benefits, including increased booking and brand recognition, decreased need for third-party services, and a larger return on investment.

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Fairfield Inn & Suites Sioux Falls Airport Receives Renovation

Hospitality Net

airfield Inn & Suites Sioux Falls Airport is eager to provide a refreshed experience after a full renovation. The hotel is located near Sioux Falls Regional Airport at 4035 Bobhalla Drive, Sioux Falls, SD 57107.

Hotels 246
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Driftwood provides $34.8M for Miami hotel complex refi

Hotel Business

Driftwood Capital has provided $34.8 million in mezzanine financing for the refinancing of Miami Airport Marriott Connection, a Marriott-branded complex with three hotels near Miami International Airport. Through its lending fund, Driftwood Lending Partners LP, the firm provided financing to an affiliate of Cerberus Capital Management and Highgate. Driftwood originated a two-year loan with three, one-year extension options at a competitive interest rate.

Hotels 105
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!