Wed.Sep 11, 2024

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Airbnb Restarts Experiences Sign-Ups After a Lengthy Pause

Skift Blog

Skift Take: This time around, Airbnb wants to make its experience more affordable and more unique to Airbnb. It also wants to merchandise them differently than last time around.

Travel 313
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My Place Hotels of America Introduces My Place 3.0 Prototype, New Produce Enhancements

Lodging

ABERDEEN, South Dakota—Following thorough discussions with stakeholders, My Place Hotels of America has taken the next step in its journey by introducing My Place 3.0. This move by the upper-midscale, extended-stay brand features product enhancements alongside a new prototype. The new exterior design blends the cost-effectiveness of a pitched roof with the aesthetics of a flat roof, offering the flexibility to switch based on preferences or local regulations.

Branding 264
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Generation Next: The Women Shaping Travel’s Future

Skift Blog

Skift Take: These women leaders are the travel industry’s disruptors and innovators, and you can bet they’re on more than one shortlist for the next big thing.

Travel 326
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Hotel Room Innsights Report: Hotels.com pulls back the covers on the surprising world of hotels

Hospitality Net

Today Hotels.com launches its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, wildest room service orders, hidden hotel perks and ‘out of this world’ services accommodating travelers today.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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China Expands Visa-Free Access: Another Country Joins the List

Skift Blog

Skift Take: While China’s visa exemptions simplify travel, they alone cannot bring back 2019’s robust visitor numbers. Without a full recovery of flight capacity, particularly in top markets, the tourism boost China is hoping for may remain out of reach.

Tourism 277
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The Secret to Outperforming the Competition: It’s Not Just About Customers

Hospitality Net

In a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, Companies that put their customers at the center are the companies that are outperforming their competition.

Business 246

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Mapping the Guest Journey to Technology to Enhance the Guest Experience: Is Your Tech Stack Up to Par?

Hospitality Net

Hospitality is about people helping people, a process that technology can enhance and support through robust infrastructure and tools the workforce can learn and enjoy using while delivering the experience guests have grown accustomed to when on vacation or a business trip.

Business 274
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Connecticut Responds to Visit Florida With New Campaign Welcoming LGBTQ+ Travelers

Skift Blog

Skift Take: Connecticut is taking advantage of the publicity around Visit Florida's LGBTQ Travel page removal to signal its commitment to inclusivity.

Travel 272
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InterContinental Wellington Unveils New Health Club and Classic Rooms Makeover

Hospitality Net

InterContinental Wellington, the capital’s premier luxury destination, is delighted to announce the completion of its newly revamped Health Club and a stylish makeover of its Classic Rooms.

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GMR Ups Stake in Delhi Airport Amid Growth in Aviation Sector – India Report

Skift Blog

Skift Take: GMR group's decision to increase its stake in the Delhi International Airport comes at a time when airport operators' revenue growth could top 15% this year.

Revenue 157
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Sincere Hospitality Enters San Antonio Market, Managing Three Newly Acquired Hotels

Hospitality Net

Sincere Hospitality, a partnership between Door Capital and Athos Property Group, has assumed management of three hotels effective immediately. The new additions include the Hyatt Place San Antonio NW Medical Center, Holiday Inn San Antonio NW, and Holiday Inn San Antonio Stone Oak Area. This the management company’s entrance into the Full-Service segment as well as establishing a presence in the San Antonio market.

Market 246
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Driftwood Capital Closes Latest Fund for Development on Florida’s Space Coast

Lodging

MIAMI, Florida—Driftwood Capital announced the successful initial closing of its latest fund, Driftwood Florida Space Coast Portfolio, LP, focusing on the acquisition and development of existing and soon-to-break-ground hotel assets in Florida’s Space Coast. Consisting of four large-scale beachfront assets representing brands including Marriott, Hilton, and IHG, upon completion of the Westin Cocoa Beach Resort, Spa, and Conference Center, the fund’s portfolio is expected to represent approximate

Closing 147
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Polish Hotel Industry Reaches New Heights With The Opening Of Mercure Szczyrk Resort

Hospitality Net

The much-anticipated Mercure Szczyrk Resort, a stunning blend of modern design and local tradition, has opened its doors, welcoming guests to an iconic location in the Silesian Beskid.

Resorts 261
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AC Hotel Tuscaloosa Downtown Selects TPG Hotels & Resorts as Manager

Lodging

DALLAS, Texas—TPG Hotels & Resorts announced it has been selected to manage the AC Hotel Tuscaloosa Downtown, located in Tuscaloosa, Alabama. The AC Hotel Tuscaloosa Downtown has WiFi, smart TVs, a 24-hour room, an on-site business center, and four separate event rooms totaling 1,500 square feet of meeting space for corporate meetings, training sessions, or presentations.

Resorts 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hotel Room Innsights Report: Hotels.com Pulls Back the Covers on the Surprising World of Hotels

Hospitality Net

Yesterday Hotels.com launched its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, wildest room service orders, hidden hotel perks and ‘out of this world’ services accommodating travelers today.

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Dolce by Wyndham Miami Breaks Ground

Lodging

Glokal Group in partnership with Blue Road announced the groundbreaking of Dolce by Wyndham Miami, their latest venture in South Beach. The new 90-room hotel is set to add to the area’s offerings, including accommodations with dining and an outdoor rooftop pool. This $40 million new construction project, located in the Art Deco District, is for both business and leisure travelers.

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Delta Hotels by Marriott Arrives in South Florida

Hospitality Net

Delta Hotels by Marriott has made its South Florida debut with the grand opening of its first full-service property, Delta Hotels West Palm Beach. Nestled in the coastal charm of West Palm Beach, the hotel features 199 thoughtfully designed rooms. Guests can enjoy dining at The Dive Bar, the hotel’s signature restaurant and bar, or take advantage of over 6,000 square feet of versatile event space.

Dining 245
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Rome Vs. Overtourism, Southwest Chair Resigns and 3 Big Travel Insights

Skift Blog

Skift Take: Today's podcast looks at Rome's tourism overload, Southwest's investor challenges, and three key travel insights.

Travel 144
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Introducing “The New Quality Of Time: How The World’s New Tempo Is Impacting Hospitality” Report

Hospitality Net

Time has become the most valuable currency in today’s world, altering how society perceives and manages it. Accor’s new insights report, "The New Quality Of Time," delves into these changing perceptions and explores how they influence the hospitality industry now as well as in the future.

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North Charleston Comfort Suites sold for $11.6M

Hotel Business

Marcus & Millichap has arranged the sale of Comfort Suites North Charleston-Ashley Phosphate, a 98-room hotel property located in North Charleston, SC. The property sold for $11.6 million. “We generated multiple offers through our marketing process,” said Jack Davis, SVP, investments. “We were able to uncover a non-traditional hotel user and sold the asset to a non-profit which will use the asset for veteran housing.

Sales 105
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Blockade Runner Beach Resort Announces Plans for Renovation and Rebrand to Trailborn Surf & Sound

Hospitality Net

Resort upgrades to include newly renovated guest rooms and public spaces, a new restaurant & bar, and updated amenities and activities, to be completed in early 2025.

Resorts 245
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Sustainable craftsmanship from George Smith

Hotel Designs

Hotel Designs Sustainable craftsmanship from George Smith Sustainable craftsmanship from George Smith Sustainability and craftsmanship is at the heart of the George Smith design ethos, using natural materials to manufacture upholstered furniture at its factory in Northumberland that is built to last… Timber is at the heart of George Smith furniture and all the frames carry a 25-year guarantee.

Branding 104
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Spark by Hilton Debuts in Canada

Hospitality Net

Hilton and JM Hospitality Inc. today announced the opening of Spark by Hilton Toronto Markham, marking the brand’s entry into the Canadian market. Situated in the vibrant tech and business hub just 28 kilometers north of Toronto, the opening of the first Spark in Canada signals an important growth milestone for the rapidly expanding premium economy brand.

Marketing 244
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Driftwood closes $330M fund targeting Florida’s Space Coast

Hotel Business

Driftwood Capital has revealed the successful initial closing of its latest fund, Driftwood Florida Space Coast Portfolio LP, focusing on the acquisition and development of existing and soon-to-break-ground hotel assets along Florida’s Space Coast. Upon completion of the Westin Cocoa Beach Resort, Spa and Conference Center, the fund’s portfolio is expected to represent approximately 11% of all the hotel rooms in the Space Coast market and 62% of the area’s beachfront hotel inventory.

Closing 99
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UN Tourism Welcomes First Students to Sustainable Tourism Degree Course

Hospitality Net

Developed in collaboration with the Lucerne University of Applied Sciences and Arts (HSLU), the three-year Bachelor of Science in International Sustainable Tourism is designed to train graduates capable of leading the sector toward a more sustainable future.

Tourism 243
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Start-Up Spotlight: How Listo Transforms Guest and Staff Communication

Hospitality Tech

Listo’s innovative platform helps hospitality brands enhance the VIP guest experience by enabling direct communication between guests and service staff as well as internal teams to one another , while also providing essential data to management on st

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management

Hospitality Net

Kris Leszczynski, the Group General Manager of Service Operations at Edwardian Hotels London, faced the challenge of managing a high volume of online reviews across multiple luxury hotels. With over 10-15,000 online reviews received annually, the task of responding efficiently and with a consistent quality was daunting. Language barriers and time constraints further complicated the process.

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Taylor Swift Drove London Hotel Performance in August

Hotel News Resource

Hotel performance levels reached a monthly high on the night of the third concert (Saturday, 17 August), which pushed occupancy to 94.0%, ADR to GBP239.01 and RevPAR to GBP224.77.

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The Future of Investments and Financing - Hospitality Sector Trends

Hospitality Net

The hospitality sector is experiencing major transformations influenced by several key factors. As the industry grows, investors will prioritize opportunities that balance profitability with social and environmental responsibility, ensuring a dynamic and forward-thinking hospitality industry.

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Is Your Hotel Ghosting Guests? Tips for a Memorable Bookings

STAAH

First impressions can make or break a guest’s experience. When a potential guest tries to book a room, your hotel’s response sets the tone for what comes next. If the process feels slow, unclear, or unresponsive, you might be ghosting your guests without even realizing it. Don’t worry! With some smart changes, you can make your booking process amazing and memorable for everyone involved. 1.

Hotels 76
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.