Wed.Mar 06, 2024

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Meeting With Success

Lodging

What initially inspired you to get into the hospitality business? I was born with a love of travel and hotels, but it was really my grandmother who instilled in me a deep appreciation for beautiful and special places around the world. My father was also hugely influential in my interest in hotels as real estate and creative problem solving. Who were some of your mentors or role models, male or female, and what were their most […] The post Meeting With Success appeared first on LODGING Maga

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Q&A: How Hotels Can Leverage AI and Digital Marketing to Win the Direct Booking Race

Skift Blog

Skift Take: Rising competition in the hotel bookings landscape is pushing the industry towards the smarter use of technology. Hotels that leverage first-party data to drive AI strategies can win the race against OTAs for guest attention and loyalty.

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Hotelogix becomes the leading Cloud Hotel PMS in the Philippines

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix’s expansion within the Southeast Asian region’s hotel industry.

Hotels 246
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Tripadvisor Sale: Apollo’s Interest and Possible Scenarios

Skift Blog

Skift Take: Even Tripadvisor would agree that the sum of its parts is likely worth more the the whole. That's what a potential buyer is likely thinking.

Sales 326
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The future is already here: GenAI is now an integral part of tourism

Hospitality Net

Speaking at ITB Berlin 2024 Glenn Fogel, CEO of Booking Holdings, revealed himself to be a major supporter of the use of artificial intelligence. At the Future Tracks section of the Convention he outlined his vision for the use of artificial intelligence in tourism under the heading of “Leadership, Innovation and the Future of Travel”: ”Back in the day my parents would go to a travel agency, where their interests were already known, and where they could be presented with suitable offers.

Tourism 264
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Is India Safe for Female Travelers? Industry Reacts After Alleged Rape of Brazilian Tourist

Skift Blog

Skift Take: As the world comes together to celebrate International Women's Day this week, news coming in from India highlights the country's struggle to provide a safe space for women.

Travel 287

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Hilton’s Most Luxurious Brand Announces ‘Agritourism Resort’

Skift Blog

Skift Take: Up till now, the LXR name has been reserved for private islands and palatial hotels. Now it's going to be used for an upmarket farming retreat.

Branding 284
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It’s Showtime: MGM Collection with Marriott Bonvoy Debuts in Grand Style

Hospitality Net

MGM Collection with Marriott Bonvoy, the brand created by two hospitality powerhouses, MGM Resorts International and Marriott International, opens up a world beyond the ordinary. Now accepting reservations for 16 iconic hotel and resort destinations on Marriott.com and the Marriott Bonvoy app, MGM Collection with Marriott Bonvoy offers an all-access pass to the world’s largest stage.

Resorts 246
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Tourism Projects Worth $169 Million to Be Inaugurated — India Report

Skift Blog

Skift Take: India is taking steps to make its tourist and pilgrimage destinations more convenient for visitors. These projects are being developed at a rapid pace to boost the country's tourism potential.

Tourism 286
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Red Sea Global and Four Seasons Announce New Luxury Wellness Resort and Residences at AMAALA Triple Bay

Hospitality Net

Four Seasons is the latest brand to join the collection of luxury hospitality partners at AMAALA, introducing the brand’s legendary service to Saudi Arabia’s new beachside development.

Resorts 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Boeing Has Not Provided Key Information in Blowout Investigation, Safety Board Chair Says

Skift Blog

Skift Take: The NTSB chair told a Senate committee that Boeing had not yet provided records on its documentation regarding the opening and closing of the door plug on Alaska’s Max 9 and the names of certain workers.

Closing 286
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Point Vs. Integrated Hospitality Solutions: Which Approach to Tech Is Right for You?

Hospitality Net

The emergence of the tech stack was an important step for the hospitality industry. Adopting new applications—beyond the limitations of legacy, on-premise systems—has enabled hoteliers to kickstart their digital transformation efforts and unlock greater efficiency.

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Taylor Swift Eras Tour Singapore: Exclusivity and Tourism Impact

Skift Blog

Skift Take: Thailand has alleged Singapore paid $3 million a concert to keep Taylor Swift from performing elsewhere in Southeast Asia. Singapore didn't say how much it paid. The debate shows the power of music events for tourism.

Tourism 281
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The Westin Maui Concludes $160 Million Transformation with the Debut of K?kahi Tower

Hospitality Net

The Westin Maui Resort & Spa, Kāʻanapali marks the completion of its multi-year, $160 million transformation with the complete renovation and rebranding of the Ocean Tower into Kūkahi Tower. Guests will now enjoy a completely refreshed design aimed at facilitating a calming and rejuvenating stay. Slated to debut in mid-April 2024, Hana Hou by Westin - located within Kūkahi Tower - will be the first resort venue of its kind in Hawai’i featuring a 10,000-square-foot social center for guests and th

Resorts 243
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Miami Beach Is Done With Spring Breakers

Skift Blog

Skift Take: Don't go to Miami Beach for Spring Break — that was the message in a new bold anti-tourism video from the city government.

Tourism 287
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AI is fundamentally changing the Travel Industry

Hospitality Net

According to Charuta Fadnis of Phocuswright on Tuesday at ITB Berlin, the use of AI by agents and personalised travel apps is an important future trend.

Travel 271
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ChatGPT’s Value for Tourism: Fewer Boring Top 10 Lists

Skift Blog

Skift Take: Dublin's tourism chief predicts AI will unlock authentic value for tourists.

Tourism 322
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HiJiffy makes deploying AI in hotels as simple as uploading one document

Hospitality Net

Using artificial intelligence to boost revenue and reduce staff workload is a hot topic in hospitality. However, some hoteliers are reluctant to implement it as they lack the time and specialised resources to roll out this technology on their properties.

Revenue 243
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Qatar Airways Wants AI to Answer Your Questions: Meet Sama, the ‘Digital Human’

Skift Blog

Skift Take: Qatar Airways plans to put an AI-generated, digital human with an uncanny presence at the forefront of its customer experience.

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Hilton Named Global Partner of the 2024 Solheim Cup

Hospitality Net

The Solheim Cup, the biennial international match-play competition showcasing the best U.S. players from the Ladies Professional Golf Association (LPGA) Tour against the top European players from the Ladies European Tour (LET), proudly announces leading global hospitality company Hilton as Global Partner of the highly anticipated 2024 Solheim Cup. This exciting collaboration further solidifies Hilton’s commitment to bringing exceptional stay experiences to the world of sports and providing unpar

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Is Etihad Planning an IPO? ‘I’m Working To Be Ready’ Says CEO

Skift Blog

Skift Take: The comments from Antonoaldo Neves suggest that the UAE national airline is taking the possibility of an IPO very seriously.

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5 Hospitality Procurement Trends to Watch in 2024 and Beyond

Hospitality Net

Volatile prices, extended lead teams for goods and services, and keeping up with guest preferences are just a few challenges that continue to impact hotel supply chains years into pandemic recovery. For leading hoteliers, investing in digital procurement innovation is crucial to addressing these concerns — not just as a way to bounce back from COVID-19 but as a lasting component of business growth, resilience, and prosperity for the hotel industry.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Tripadvisor’s Possible Sale

Skift Blog

Skift Take: Today's podcast looks at who is behind the Tripadvisor sale, how safe India is for solo female travelers, and how AI could kill the Top 10 list.

Sales 240
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Wynn Hosts World’s Biggest Chinese Wine Competition of International Standard with "Wynn Signature Chinese Wine Awards"

Hospitality Net

Wynn Macau and Wynn Palace welcomed an international panel of 27 esteemed judges, including seven Masters of Wine, to participate in the inaugural Wynn Signature Chinese Wine Awards, the first-ever awards program dedicated to premium Chinese wines. Supported by Macao Government Tourism Office, the event is poised to be the world’s biggest Chinese wine Competition of international standard with the winners to be announced at an awards ceremony at Wynn Palace on April 13.

Tourism 228
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Inspirato Bets on Cost Savings As Losses Mount

Skift Blog

Luxury vacation rental brand Inspirato has the same strategy in its earnings said it will lower nightly rates to help find the balance.

Branding 259
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Pan Pacific Hotels Group is the first Singapore Hotel Group to Attain Prestigious GSTC Multi-Site Certification for Sustainable Tourism for all eight of its properties in Singapore

Hospitality Net

Pan Pacific Hotels Group (PPHG) has attained the Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels certification for its Singapore properties, also achieving the largest number of GSTC-certified room stock and certified properties (hotels & serviced suites) in Singapore – solidifying the Group’s commitment to sustainability and reinforcing its position as a leader in environmentally-conscious hospitality.

Tourism 225
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Marriott and MGM Resorts Loyalty Tie-Up Goes Live

Skift Blog

Skift Take: Marriott's strategic move not only aims to boost hotel revenue but also provides travelers with loyalty redemption opportunities for MGM Resorts entertainment.

Resorts 205
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Scandic’s Nomination Committee proposes Michael Levie and Frank Veenstra as new Board Members

Hospitality Net

Prior to the Annual General Meeting 2024 of Scandic Hotel Group AB, the Nomination Committee proposes Michael Levie and Frank Veenstra as new members of Scandic’s Board of Directors. At the same time, the Nomination Committee would like to announce that Grant Hearn and Martin Svalstedt have declined re-election.

Hotels 189
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Chris Green Retires as President of Remington Hospitality

Lodging

DALLAS, Texas—Remington Hospitality announced the retirement of President Chris Green, effective April 5, 2024. Serving as president for the last two years, Green played a role in the merger of Chesapeake Hospitality and Remington Hospitality, building new relationships with third-party owners. Before the merger in April of 2022, Green served Chesapeake for 22 years in various roles, most recently as the company’s CEO.

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AAHOA Welcomes AHLA’s New Interim President & CEO Kevin Carey

Hospitality Net

As the largest hotel owners association in the world, AAHOA (Asian American Hotel Owners Association) extends its congratulations to Kevin Carey as the newly appointed interim President and CEO of the American Hotel & Lodging Association (AHLA). With experience and leadership in the hospitality sector, Mr. Carey’s appointment marks a new milestone in advancing the industry, following the announced resignation of former AHLA President and CEO William (Chip) Rogers.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.