October, 2024

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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Spain’s Malaga to Ban Short-Term Rentals in Over 40 Neighborhoods

Skift Blog

Skift Take: Malaga's politicians are aiming to relieve the strain on affordable housing by tightening regulations on short-term rentals. However, given the current popularity of southern Spain, this move could shift the pressure to nearby destinations.

Tourism 361
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Meet, Connect, Inspire: Your Ideal MICE Venue at Amora Hotel Brisbane

Hotel Management

Fresh from its $30 million hotel refurbishment in January this year, Amora Hotel Brisbane has reemerged as a premier destination for MICE planners and delegates, boasting newly transformed spaces. As Brisbane rises as a leading destination for both MICE and sporting events, the hotel’s renovation comes at the perfect time to capitalise on these thriving sectors.

Events 264
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3 Lost Hotel Keys Scenarios and Key Control Remedies

Lodging

For such a small item, a lost key can wreak havoc on hotel security and profitability. Rekeying can cost thousands of dollars, and if theft is involved, factor in the cost of replacing stolen inventory items. Although electronic keys have replaced traditional hotel room keys, there are still hundreds of physical keys on site at any hotel belonging to housekeeping, facilities, security, shipping and receiving, restaurant services, and a variety of other departments.

Hotels 312
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Using Sales Enablement Tools and Technology to Add Value to Relationships

Anthony Cole Training

In order for salespeople to truly engage, build value, and develop long-lasting relationships, they must compliment their selling approach with sales enablement tools and technology. Listening with the intent to learn, asking questions that are not product-based, and understanding the nuances, trends, and challenges of a company and industry are required in today’s environment.

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Why Are Airlines Quiet Quitting China?

Skift Blog

Many of the world’s biggest airlines are making a withdrawal from China. The list is large and it’s growing by the week.

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More Trending

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Flying Taxi Startup Lilium Burned Through $1 Billion. Now It’s Facing Bankruptcy

Skift Blog

Skift Take: There are several startups worldwide developing flyings taxis, but it's a capital-intensive venture. Lilium isn't the first to face empty coffers.

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The United Arab Emirates Is Building Its Own Las Vegas

Skift Blog

Skift Take: The UAE’s emerging casino industry remains under wraps, but growing investments and behind-the-scenes developments indicate a lucrative future, quietly reshaping the region’s tourism and entertainment landscape for foreign travelers.

Casinos 342
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Accor to operate Perth Airport’s first hotel following $5 billion redevelopment

Hotel Management

Perth Airport is set to introduce its first hotel on the estate in 2027, under a management agreement with Accor, as part of a $5 billion capital investment program. The new hotel will operate under Accor’s premium hotel brand, Pullman Hotels and Resorts, making it the fourth Pullman in the Pacific. The 240-room Pullman Perth Airport, designed by DKO Architecture, will feature a rooftop restaurant and bar, lobby lounge café, gymnasium, sauna, meeting facilities and co-working spaces.

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Meet the New Face of German Tourism: An AI Travel Influencer Named Emma

Skift Blog

Skift Take: Germany aspires to set the standard for AI's future in destination marketing. However, we wonder whether Germany's new AI influencer can actually build an audience and earn their trust. Those tasks are challenging even for humans.

Tourism 328
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Uber-Expedia Super Deal? Our Answers to 10 Big Questions  

Skift Blog

Skift Take: Large scale acquisitions between consumer travel brands are rare these days, but now there are rumblings of one between Uber and Expedia. Could it work out? We're skeptical.

Scale 328
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Venice to Charge Entry Fees More Often: “The Experiment Worked”

Skift Blog

Skift Take: After dipping their toes in the waters of tourist management, Venice's officials are now diving in headfirst with entry fees on 54 days next year. Want to do a quick Instagram tour of St. Mark's Square? That'll be €5, grazie mille.

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Anthropic’s New AI Feature Mimics Human Travel Agents

Skift Blog

Skift Take: This is an early idea of how an AI travel agent could look. As the tech advances, users could bypass online travel agencies altogether.

Travel 321
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American Airlines Fined $50 Million for ‘Serious Violations’ of Disability Rules

Skift Blog

Skift Take: The fine is one of the largest an airline has ever received for disability-related violations. Transportation Secretary Pete Buttigieg said the DOT wanted the fine to “set a new standard.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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ChatGPT Advanced Voice: The Future of Travel Booking or the Death of OTAs?

Skift Blog

Skift Take: After a history of false starts with Tellme, Alexa, and Siri, will ChatGPT Advanced Voice Mode unlock the holy grail: booking a flight?

OTA 321
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Hello Google, ChatGPT Just Became a Travel Search Engine

Skift Blog

ChatGPT just became a browser-based search engine with real-time links, maps, weather, sports, stocks and news.

Travel 312
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Q&A: Red Sea Global Highlights Destination Biodiversity to Attract Divers Worldwide

Skift Blog

Skift Take: As the global demand for nature-based travel gains momentum, Red Sea Global is merging sustainable tourism with proactive marine conservation to engage and educate visitors.

Tourism 321
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Ground Control to Space Tourism Enthusiasts: Here Comes China

Skift Blog

Skift Take: Don’t think the Chinese will shy away from a space tourism adventure — and if they can don Prada space suits while they’re at it, you can bet they’re all in!

Tourism 311
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Ask Skift: What Are Key Trends in Food Tourism?

Skift Blog

Skift Take: Travelers are increasingly looking to partake in culinary experiences on the road.

Tourism 317
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Hawaii Governor: Fewer Short-Term Rentals, More Climate Resilience and Sports Tourism

Skift Blog

Skift Take: Governor Josh Green sat down with Skift about his vision for Hawaii and Maui's future.

Tourism 312
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American Airlines Earnings Trail Competitors as It Resets Distribution Strategy

Skift Blog

Skift Take: American reported a third-quarter loss as its competitors profits nearly hit $1 billion. It still has a long road to recovery over a botched distribution strategy that caused it to lose out on lucrative business travel.

Business 312
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Envisioning the Future of AI in Flight Search

Skift Blog

Skift Take: Following years of stagnant innovation, flight search is on the cusp of becoming a richer experience. Through the use of AI, airlines and ticket sellers can close decades-old gaps between what travelers expect and what companies have been able to deliver.

Closing 317
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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China Further Expands Visa-Free List to Include 5 More Countries

Skift Blog

Skift Take: China’s new visa-free program shows just how eager it is to bring back tourists. It’s already drawing in new visitors, but reaching pre-pandemic numbers is still a challenge. The real question is: can they keep travelers coming back? These relaxed visa rules are a great start, but turning them into long-term success will take more effort.

Travel 317
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Hilton CEO Touts Focus on Core Hotel Business as Competitive Edge

Skift Blog

Skift Take: In an interview, Hilton CEO Chris Nassetta spoke about sticking to Hilton's "core competencies" with traditional lodging and not expanding into cruises and vacation rentals like rivals have.

Business 312
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Expedia’s ‘Phenomena Tourism’ Trend: 5 Tips for Destination Marketers

Skift Blog

Skift Take: In 2025, some remote locations will enjoy more popularity because they offer access to celestial events, animal migrations, and other natural experiences. Here are 5 tips for destination marketers to capitalize on the growing interest.

Marketing 311
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Norwegian Cruise: Pricing And Bookings Are ‘Exceptionally Strong’

Skift Blog

Skift Take: Norwegian Cruise Line's story is essentially "everything is great and we're being careful to keep it that way for as long as possible.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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How Thailand Is Using AI to Tap into Gen Z’s Love for Spiritual Tourism

Skift Blog

Skift Take: Thailand's move to blend AI with spiritual tourism isn’t just a clever marketing tactic, it’s about reshaping what travel means in a digital world. The real question is, will other destinations jump on this trend, or will Thailand’s unique mix of ancient beliefs and modern tech stay one-of-a-kind?

Tourism 312
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Hyatt Hotels’ CEO on Loyalty, New Markets, and Sticking with Premium Brands

Skift Blog

Skift Take: Hyatt's larger rivals are racing to plant flags in every market. Hyatt is more selective and believes the payoff will be in attracting high-end consumers to its loyalty program.

Marketing 304
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Future of Airlines in India – India Report

Skift Blog

Skift Take: Airport infrastructure is being ramped up in India to support expected demand, and airlines are also expanding their fleets. The next step is to make planes in India.

Travel 305
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Wynn Resorts Gets First Casino License in UAE

Skift Blog

Skift Take: The gaming authority had previously issued only one license since its creation in 2023 - to a national lottery company in Abu Dhabi.

Casinos 312
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.