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In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe
Skift Take: Michael O’Leary’s public condemnation of Boeing’s corporate culture and recent changes to its 737 Max program will likely heap further pressure on the planemaker.
A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.
Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, women in hotels, from a variety of cultural and career backgrounds, share their experiences of inclusion in the industry, and the ways in which they are committed to a more diverse future.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?
Skift Take: In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions.
Skift Take: Robin Hayes raked in some of his highest compensation during his 8-year tenure as JetBlue CEO while the carrier struggled to reach profitability in 2023.
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Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Take: Robin Hayes raked in some of his highest compensation during his 8-year tenure as JetBlue CEO while the carrier struggled to reach profitability in 2023.
Skift Take: Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.
Skift Take: Today's podcast looks at Google's new AI tools, the U.S. State Department's new approach to visa wait times, and Australia's new record number of Indian tourists.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Take: The “I do” in Indian weddings is a multi-million-dollar extravaganza that will make your head spin faster than the bride and groom during their eleventh outfit change.
Skift Take: Even Tripadvisor would agree that the sum of its parts is likely worth more the the whole. That's what a potential buyer is likely thinking.
Skift Take: Do vacation rental travelers prefer consistent experiences over quirky stays? Vrbo is betting they do, with a new brand campaign that aims to outshine the competition by highlighting traditional properties, price transparency, and loyalty rewards.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Carnival is the first cruise line to note the potential impact of the tragic Francis Scott Key Bridge collapse on the industry. A key port will be temporarily unavailable.
Skift Take: The online travel landscape is poised for dynamic growth as local players strive to maintain their dominance and western OTAs take steps to tap into the opportunity.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: Air India CEO Campbell Wilson has lofty ambitions for Air India. Once underinvested by the Indian government, Air India now 470 aircraft on order and hired thousands of new employees as part of an effort to turn its operations around.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Skift Take: Until recently, travel was seen as a luxury and once-a-year activity by Indians. International trips were even more infrequent. The new generation of Indian travelers is changing that.
Skift Take: Superyachts run by the Four Seasons brand are creating a buzzy new offering. Competitors include Marriott's Ritz-Carlton and Accor's Orient Express.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Skift Take: Visa-free entry policies have long been recognized as potent tools for bolstering tourism numbers. China not only acknowledges the potential of this strategy, but is also keen to translate this into tangible results.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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