March, 2024

article thumbnail

Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
article thumbnail

Google’s New Travel AI Tools Want to Plan Customer Trips

Skift Blog

Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?

Travel 353
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Build A Better Menu: Solving the Profit vs. Price Puzzle

Lodging

A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.

article thumbnail

Exclusive: championing inclusivity in the hotel industry on International Women’s Day

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, women in hotels, from a variety of cultural and career backgrounds, share their experiences of inclusion in the industry, and the ways in which they are committed to a more diverse future.

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Waldorf Astoria Residences Dubai Downtown to Mark First Standalone Residence Outside of the US

Hospitality Net

Hilton (NYSE: HLT) and NABNI Developments, the visionary real estate developer behind the most sought-after residential and commercial properties in Dubai, have announced plans for Waldorf Astoria Residences Dubai Downtown, set for completion in 2028. Located in the most populous city in the United Arab Emirates, Waldorf Astoria Residences Dubai Downtown will heighten the prestigious hospitality brand’s global presence as the first-ever standalone Waldorf Astoria residential address outside of t

article thumbnail

AI is here and it’s impacting hotel operations, starting with Housekeeping

eHotelier

AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.

More Trending

article thumbnail

Former JetBlue CEO Took Home $10.8 Million in 2023

Skift Blog

Skift Take: Robin Hayes raked in some of his highest compensation during his 8-year tenure as JetBlue CEO while the carrier struggled to reach profitability in 2023.

341
341
article thumbnail

Meeting With Success

Lodging

What initially inspired you to get into the hospitality business? I was born with a love of travel and hotels, but it was really my grandmother who instilled in me a deep appreciation for beautiful and special places around the world. My father was also hugely influential in my interest in hotels as real estate and creative problem solving. Who were some of your mentors or role models, male or female, and what were their most […] The post Meeting With Success appeared first on LODGING Maga

article thumbnail

‘It’s going to be outstanding’: Hilton boss reveals strong First Nations influence for Australia’s first Waldorf Astoria

Hotel Management

Hilton is gearing up to launch new brands into the region including urban micro-hotel brand Motto by Hilton, Hilton Area Vice President and Head of Australasia, Paul Hutton, told a small group of media at a roundtable on Thursday. The company’s focus on strategic and organic growth has resulted in 32 hotels operating across the region, with more on the way, the Australasia boss confirmed.

Pipeline 288
article thumbnail

The Singer Oceanfront Resort To Debut This Spring After Multi-million-dollar Renovation, Conversion To Curio Collection By Hilton

Hospitality Net

A reimagined beach escape, The Singer Oceanfront Resort - located on a pristine, four-mile stretch of Singer Island, Florida’s hidden gem between Palm Beach and Jupiter and the eastern-most point in the state - will debut this spring following a transformative, multi-million-dollar renovation and rebrand. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Pal

Resorts 264
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

The domino effect of training and development for hospitality employees

eHotelier

Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.

article thumbnail

Four Seasons Resort and Residences at The Pearl-Qatar opens its doors

Hotel Designs

Hotel Designs Four Seasons Resort and Residences at The Pearl-Qatar opens its doors Four Seasons Resort and Residences at The Pearl-Qatar opens its doors Four Seasons Resort and Residences at The Pearl – Qatar recently opened its doors to guests, revealing a contemporary yet elegant interior design by global hospitality interior design studio, Wimberly Interiors, part of WATG.

Resorts 116
article thumbnail

DOJ and FTC Weigh in on Hotel Price Collusion Case

Skift Blog

Skift Take: Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.

Hotels 336
article thumbnail

Hyatt Regency Brand Collaborates With Future, a Personal Training Platform

Lodging

CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts. Launching at 26 Hyatt Regency hotels and resorts in the United States, the collaboration includes workouts developed by Future trainers that are customized for each hotel and resort’s fitness center and equipment.

Branding 306
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Quest opens new-build hotel in billion-dollar Sutherland Shire precinct

Hotel Management

The Ascott Limited, Australia has opened a 71-key Quest property as part of a billion-dollar Novm development in Sydney’s Sutherland Shire. Located within Woolooware Bay Town Centre – a precinct that includes a shopping centre, waterfront parklands, a shared pedestrian/cycle path, outdoor fitness zones and children’s playground – Quest Woolooware Bay is close to the ocean, golf courses and PointsBet Stadium.

Shopping 279
article thumbnail

Omni Hilton Head Oceanfront Resort Welcomes New Era of Coastal Elegance with $26 Million Property-wide Renovation

Hospitality Net

Omni Hilton Head Oceanfront Resort has unveiled the completion of its highly anticipated $26 million property-wide renovation. Nestled along the serene South Carolina shoreline, the resort’s expansive renovation began in August 2022 and encompasses a refreshed front entrance, elevated lobby, 323 upgraded guestrooms and refreshed balconies and an expanded courtyard.

Resorts 264
article thumbnail

How to combat low customer retention in hospitality

eHotelier

Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.

article thumbnail

R.M. Woodworth & Assoc., Core Hospitality Advisors merge

Hotel Business

R.M. Woodworth & Associates (RMWA), a provider of customized lodging research and advisory services, and Core Hospitality Advisors, a firm specializing in hospitality real estate appraisals, have merged. The new firm is called Woodworth Core Group (WCG). Adam Cowart and John Ritger will be joining Mark Woodworth, Henry B. “Hank” Staley Jr. and Jill L.

article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

China Expands Visa-Free Entry List — Is Your Country Included?

Skift Blog

Skift Take: Visa-free entry policies have long been recognized as potent tools for bolstering tourism numbers. China not only acknowledges the potential of this strategy, but is also keen to translate this into tangible results.

Tourism 326
article thumbnail

Here to Stay

Lodging

What initially inspired you to get into the hospitality business? Hilton is an iconic brand and the vitality, complexity, and community surrounding hospitality are unique to this industry and continue to inspire me. Now that I am in hospitality, the team members, owners, and suppliers—the community I have the pleasure of working with—are why I will probably never leave this business!

Business 306
article thumbnail

Radisson Red to debut in Auckland with 322-key hotel to open in 2025

Hotel Management

Radisson Hotel Group is set introduce its Radisson Red brand to Auckland next year in the form of a purpose-built 322-key hotel in the CBD. Owned by prominent developer Stonewood Group, Radisson Red Auckland will form part of a mixed-use commercial development on Queen Street. Known for its stylish spaces with standout designs, Radisson Red is expected to bring a modern lifestyle experience that draws inspiration from the surrounding arts and entertainment venues.

article thumbnail

Peachtree Group Thrives Amid Debt Market Dislocation, Anticipates Deploying $1.0 Billion in Real Estate Credit Investments

Hospitality Net

Peachtree Group (“Peachtree”), a diversified commercial real estate investment firm, announced it has closed approximately $660 million in credit investments since Dec. 1, 2023, with an additional $350 million anticipated closing over the next 30 to 45 days.

article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Embedding sustainability into a hotel starts with leadership

eHotelier

Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.

Casinos 124
article thumbnail

VIP arrivals: hottest hotel openings in March 2024

Hotel Designs

Hotel Designs VIP arrivals: hottest hotel openings in March 2024 VIP arrivals: hottest hotel openings in March 2024 Hotel Designs new Editor Sophie Harper takes a look at some of this month’s hottest hotel arrivals… 2024 is fast becoming one of our most anticipated years for hotel openings across the globe. With expansion and development gathering pace and showing no sign of slowing down anytime soon, there are a number of exciting markers with several shiny-new hospitality brands breaking into

Hotels 115
article thumbnail

Hilton CEO Chris Nassetta Talks Hotel Pipeline, Loyalty, and More

Skift Blog

Skift Take: In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions.

Pipeline 337
article thumbnail

Diving Into Development

Lodging

What initially inspired you to get into the hospitality business? I worked my way through college and early in my career to supplement income within the restaurant industry. A few years post college, I landed an entry-level development role with a major brand company and have been in that space ever since. In my foundational roles within hotel development, I gained first-hand exposure to hotel owners’ entrepreneurial mindsets.

Branding 305
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Speakers revealed: global design leaders announced for Design Inn Symposium

Hotel Management

Global designers and key performers from across Australasia have been announced for leading hotel architecture and interior design conference, Design Inn Symposium , which returns to SkyCity Adelaide on Tuesday 30 April 2024. Damien Perrot, Accor This year, Accor’s Global Chief Design, Technical Services & Innovation for PME, Damien Perrot, will take to the stage to share his insights into the global hotel design landscape, covering key challenges and opportunities, in a one-on-one Q&A s

article thumbnail

ROBOTIS "GAEMI" Garners Prestigious "iF Design Award 2024" Grand Prize Double Win

Hospitality Net

Indoor and outdoor autonomous mobile robot (AMR): ’GAEMI’. Winners of the Grand Prize in the public design category respectively.

278
278
article thumbnail

9 proven ways to grow your occupancy rates

eHotelier

Fortunately, price isn’t the only tool available to hoteliers looking to improve their occupancy rate. Here's a look at how to increase hotel occupancy with some tried-and-true approaches and introduce some important considerations to keep in mind when monitoring this common hotel performance metric.

Occupancy 119
article thumbnail

HB on the Scene: Mit Shah, Noble Investment Group, discusses travel trends and opportunities

Hotel Business

Hotel Business Senior Editor Gregg Wallis sits down with Mit Shah, CEO, Noble Investment Group, to hear why he is optimistic about the industry and why he likes the midscale extended-stay segment. The post HB on the Scene: Mit Shah, Noble Investment Group, discusses travel trends and opportunities appeared first on hotelbusiness.com.

Travel 111
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.