July, 2024

article thumbnail

The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

article thumbnail

7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 349
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data Driven Purchasing

Lodging

LODGING Editor-in-Chief Dennis Nessler and a trio of hotel executives discuss the increasing role of data in the procurement process and its overall impact. The group also addressed ongoing trends and current conditions within the lodging industry procurement landscape, and offered their projections for the future. The post Data Driven Purchasing appeared first on LODGING Magazine.

Hotels 328
article thumbnail

Marriott International’s Sean Hunt retires after 37 years

Hotel Management

Long-time Marriott International executive Sean Hunt has retired from his position as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective Monday July 1. A spokesperson for Marriott confirmed Hunt’s retirement following a 37-year stint with the company announcing an interim leader while a replacement is sought. “Marriott International announced Sean Hunt’s’ retirement as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective July 1,” the

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

Travel 126
article thumbnail

Navigating Cyber Threats in Hospitality: Key Takeaways from HITEC 2024

Hospitality Tech

During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance.

More Trending

article thumbnail

Skift IDEA Awards: Meet the 2024 Finalists 

Skift Blog

Skift Take: For the sixth year, Skift IDEA Awards will recognize and celebrate excellence in design, creativity, and innovation across travel by spotlighting the brands and businesses that are driving the industry forward. See the 2024 finalists below.

Branding 341
article thumbnail

J.D. Power: 2024 NAGSI Study Shows Travelers Are Paying More for Hotel Rooms

Lodging

TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.

article thumbnail

NAIDOC Week Exclusive: meet Lily Ahnfeldt-Lovatt, Adina-Vibe Darwin Waterfront

Hotel Management

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, TFE Hotels introduces Adina-Vibe Darwin Waterfront F&B Supervisor, Lily Ahnfeldt-Lovatt, in a HM exclusive. Jawoyn* woman, Lily Ahnfeldt-Lovatt was born and raised in the Top End and has an affinity for her country that shines through in spades when you speak to her.

article thumbnail

Six potential guest expectations with direct bookings

eHotelier

State-of-the-art booking engines for hotels can equip your arsenal with the insights and foresight you need to ensure that your offerings are in line with the expectations of the potential guests.

Hotels 122
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

Refine

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer The post 5 Ways Technology Can Enhance the Guest Experience at Your Hotel appeared first on Revfine.com.

Revenue 122
article thumbnail

The Future of Resorts: Magic 8 Ball Predictions for the Next Decade

Hospitality Net

The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will redefine the landscape of resorts. This article delves into the key trends and predictions shaping the future of resorts, offering insights into what guests and industry stakeholders can expect in the coming years.

Resorts 279
article thumbnail

The World’s Most Powerful Passports: Find Out Where Your Country Ranks

Skift Blog

Skift Take: Passport rankings are more than just numbers; they show a country's diplomatic power and have real impacts on travel and tourism making them important not just for travelers.

Tourism 337
article thumbnail

The New Face of Hospitality: Facial Recognition Set to Further Streamline the Guest Experience

Lodging

With the hospitality industry’s ongoing move to facilitate the guest journey through digitization and self-service, it’s natural that hoteliers should consider leveraging biometrics for check in/check out, including payment of the final bill. But the last few years have mainly seen elevated interest in this technology with relatively little adoption, according to Terry Schulenburg, VP, business development, CyberLink.

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Schwartz and Trilogy introduce all-inclusive sports training destination and home of the NSW Blues

Hotel Management

Hotel owner and entrepreneur Dr. Jerry Schwartz and independent management company Trilogy Hotels are pioneering a premium sports hospitality offering through the integration of high-performance training facilities within a luxury resort setting at Fairmont Resort Blue Mountains. Nestled in the Blue Mountains community of Leura, the secluded Fairmont resort has been transformed into an elite training retreat, serving as the training camp for state rugby league team the New South Wales Blues this

Resorts 264
article thumbnail

Exploring the ‘Porcelain Capital’ with Zhengyin Art

Hotel Designs

Hotel Designs Exploring the ‘Porcelain Capital’ with Zhengyin Art Exploring the ‘Porcelain Capital’ with Zhengyin Art Zhengyin Art creates original, elegant artworks, perfectly placed to elevate hotel and public spaces while working in a wide range of mediums from ceramics to hand-forged metal and installations. The studio takes us to Jingdezhen to unravel the possibilities of ceramic in the world of hospitality… Jingdezhen, situated in southeastern China, holds the

article thumbnail

A 3-Step Guide to Improving Conversion Rates with A/B Testing

Refine

Want to turn more website visitors into hotel guests? A/B testing is your secret weapon! By comparing two versions of a page or message, you can find out what really clicks with your audience. For hotel websites, this means better user experience and more direct bookings. In this blog, we'll cover everything from identifying the The post A 3-Step Guide to Improving Conversion Rates with A/B Testing appeared first on Revfine.com.

article thumbnail

STR Weekly Insights: 7-13 July 2024

Hospitality Net

Hotel performance declined more than expected with the greatest decrease taking place at the beginning of the week (Sunday-Tuesday) and the greatest impact occurring in the Top 25 Markets. A similar pattern was seen in 2019, which followed the same day-of-week calendar, although the decline this year was much more severe. In both 2019 and this year, the impact of July 4th occurring on Thursday reverberated into the following week, particularly the first couple days.

Marketing 279
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

article thumbnail

Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
article thumbnail

Enter now: Nominations open for the 2024 HM Awards, presented by Sealy Posturepedic

Hotel Management

The time has come to recognise the top performers in the hotel industry across Australia, New Zealand and the South Pacific with entries now open for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic. The HM Awards return for the 22nd annual event on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney to uncover the best people, properties, departments, brands and chains in the business of accommodation.

article thumbnail

Meet your host — talking Total RevPAR, NOI, the voice channel, and budget season

Revinate

Hotel Moment WITH KAREN STEPHENS Episode 90 In this episode of the Hotel Moment podcast, your host of two years, Revinate CMO Karen Stephens, is making her formal introduction to all our listeners. Karen walks through a bit of her journey in the hospitality sector, highlighting the technological innovation [.] The post Meet your host — talking Total RevPAR, NOI, the voice channel, and budget season appeared first on Revinate.

article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Revenue growth management in food service: What you should think about

eHotelier

By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.

Revenue 111
article thumbnail

Here’s How To Drive Group Business With Hotelplanner.com in 2024 and Beyond

Hospitality Net

I know what you are probably saying to yourself right now: HotelPlanner?!?!?!? Not that old thing again?!?!? Those leads are garbage and they NEVER convert!!! Well…(channeling my inner Chandler Bing)…you could not be more wrong!

Business 279
article thumbnail

Sports Tourism’s Moment: Real Life, No Screens, Big Money

Skift Blog

Skift Take: In-person sporting events are some of the last great communal gathering spots. We travel en masse to take-in competition, cheer on our teams and experience life. As a result, sports tourism has become an absolute economic juggernaut for the travel industry. In the immortal words of Jerry Maguire - Show Me The Money!

Tourism 340
article thumbnail

Drury Hotels Company Launches Meetings With More Program

Lodging

ST. LOUIS, Missouri—Drury Hotels Company, LLC announced the launch of its Meetings with More program. Tailored to small (fewer than 100 attendees) and mid-sized (100-200 attendees) groups, Meetings with More aims to offer value for events at Drury Hotels. According to The Meeting Planner Survey: 2024 State of the Meetings Industry report by Knowland and ConferenceDirect earlier this year, almost 50 percent of U.S. meetings had 100 attendees or less in 2023, demonstrating the industry’s […]

Events 278
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Star Millennium to elevate two Sydney hotels to Crowne Plaza under franchise deal with Trilogy

Hotel Management

Sydney is set to welcome the arrival of two Crowne Plaza hotels over the next six months following a rebrand of existing properties at Sydney Airport and Macquarie Park. Under the ownership of Frank and Wade Huang of Star Millennium Pty Ltd, Holiday Inn Sydney Airport and Courtyard by Marriott, Sydney-North Ryde will be elevated to IHG’s premium Crowne Plaza brand with independent hotel operator, Trilogy Hotels, appointed to manage the day-to-day operations of both properties under a franchise a

article thumbnail

Ligne Roset design solutions in Novotel

Hotel Designs

Hotel Designs Ligne Roset design solutions in Novotel Ligne Roset design solutions in Novotel Ligne Roset Contract has partnered with RF Studio to create innovative designs for Novotel Hotels, emphasizing adaptability, sustainability, and easy renovation… Following an intense worldwide design pitch, Novotel teamed up with four international design teams to introduce the brand’s new vision of modern, 21st century style to the world.

Branding 111
article thumbnail

Aperture Hotels reopens Hilton Garden Inn in Georgia

Hotel Business

Hotel management company Aperture Hotels , in partnership with Satori Collective , has reopened the 120-room Hilton Garden Inn Columbus in Columbus, GA. Following a multimillion-dollar renovation, the newly refreshed hotel now offers upgraded public spaces, guestrooms and meeting space, along with parking enhancements, including EV charging stations.

Hotels 110
article thumbnail

Craddock Terry Hotel Shoemaker’s American Grille Relaunches Restaurant with New Executive Chef Ray Garrow

Hospitality Net

The Craddock Terry Hotel, an award winning boutique hotel located in the heart of Lynchburg, is thrilled to announce the relaunch of their signature restaurant, Shoemakers American Grille. This Sophisticated American Grille is launching its new dinner and drink menus. The culinary focus is on fresh and light cuisine, curated by the new Executive Chef Ray Garrow, pairing perfectly with the new cocktail menu.

Hotels 264
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.