April, 2024

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The Science of Sleep. How the Travel Industry is Cashing in on Tourism’s Latest Obsession

Skift Blog

Skift Take: Gen Z has made boasting about good sleep its most recent flex. And the travel sector has followed suit, using science to cater to vacationers of all ages looking to get some precious shut-eye.

Travel 341
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Marriott International Inks Agreement to Debut the Westin Brand in the Celebrated Island of Penang

Hospitality Net

The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.

Branding 321
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Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership

Lodging

When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.

Hotels 311
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‘No area untouched’: Adina Town Hall to shut temporarily for ‘major’ renovation

Hotel Management

Adina Apartment Hotel Sydney Town Hall is set to be transformed under a new multi-million-dollar refurbishment confirmed to start mid-April. From April 16, the Toga-owned hotel be fully shut down for renovations with a target completion date ahead of Christmas and New Year, in December 2024. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick, described it as a “major scale project” and “a huge repositioning of the asset”, which is in line with TFE Hotel’s contemporary vision for the brand

Retail 298
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

Travel 127
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Unlocking Insights and Revenue Potential with Room-Type Analytics

Refine

In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience.

Revenue 122

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Hoteliers to Gather in Toronto for Maestro PMS’s Sold Out ‘Accelerate 2024 Users Conference’; Game-Changing Tech to be Showcased

Hospitality Net

Markham, Ontario, April 9, 2024 — Next week users of the widely popular Maestro PMS platform, a Web Browser based cloud and on-premises all-in-one property-management system, will gather at the King Edward Hotel in Toronto for the SOLD OUT “Accelerate 2024” users conference. The four-day event, to be held April 15 to 18, will enable attendees to exchange ideas, build alliances, and leverage innovative tools and actionable business strategies to capitalize on their Maestro PMS investment.

Events 264
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50+ Hotel Management Companies to Know in 2024

Lodging

The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post

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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

Vibe Hotel Melbourne Docklands has begun welcoming guests following its official opening on Monday April 8. The 273-room hotel, formerly Four Points by Sheraton, is owned by MA Financial Group and operated by TFE Hotels. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations.

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Beyond accommodation: six exciting traveler preferences every hotel should anticipate

eHotelier

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Touchpoints You Can Automate to Save Time in Your Hotel

Refine

In the fast-paced world of hospitality, hoteliers often find themselves juggling multiple responsibilities. One way to streamline marketing efforts and improve overall efficiency is by automating some of your touchpoints with guests. The good news is that this is not difficult to do. By setting up intelligent triggers that automate specific actions, hotel managers, front The post 5 Touchpoints You Can Automate to Save Time in Your Hotel appeared first on Revfine.com.

Hotels 122
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What Happened to the Trivago Guy?

Skift Blog

Skift Take: Will AI replace the Tim Williams (Trivago Guy) and William Shatner (the Priceline Negotiator) types? Could be. Trivago, meanwhile, is already testing a second AI-infused commercial.

Branding 341
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IHG Hotels & Resorts continues regional growth with Holiday Inn & Suites signing on Queensland’s stunning Sunshine Coast

Hospitality Net

IHG Hotels & Resorts (IHG) is delighted to announce the signing of the second Holiday Inn & Suites in Australasia, partnering for the first time with Felix Capital to open Holiday Inn & Suites Caloundra Sunshine Coast in early 2028.

Resorts 264
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Seven Ways Hoteliers Can Foster Better Partnerships With Metting Planners

Lodging

The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.

Events 296
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Key appointments: 25hours Sydney, Langham Hospitality Group, Marriott International and more

Hotel Management

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Kypriotis brings over 20 years of hotel industry experience, having started her career with Stamford Hotels and Resorts and worked across various managerial positions within hotel operations at Accor.

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Sustainable advantage: How renewable energy is transforming the hospitality industry

eHotelier

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

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5 Smart Ways the Hospitality Industry Can Increase Its Digital Signage ROI

Hospitality Tech

From interactive menus to airport transportation schedules, there are a multitude of ways that hoteliers can use digital signage to improve the guest experience.

ROI 126
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Here’s How the 2024 Solar Eclipse Will Impact Air Travel

Skift Blog

Skift Take: The solar eclipse will have a minimal impact on air travel, but airlines are operating a slew of flights that will give flyers a special view of the once-in-a-lifetime event.

Travel 337
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Twenty Four Seven Hotels adds digital tipping

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

Hotels 119
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Graduate Princeton Set to Open in June 2024

Lodging

PRINCETON, New Jersey—Graduate Hotels announced that its latest hotel in Princeton, New Jersey is accepting reservations ahead of its opening in early June 2024. This property marks the 34th hotel in the brand’s portfolio. Graduate Princeton will have 180 guestrooms, as well as a signature food and beverage offering and nearly 6,000 square feet of public space decorated in the brand’s maximalist style.

Hotels 298
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IHG signs Sunshine Coast Holiday Inn and Suites hotel

Hotel Management

IHG Hotels and Resorts is set to introduce a second Holiday Inn and Suites to Australasia in the coming years following the signing of a Sunshine Coast hotel with Felix Capital. The new-build hotel, which is set to open in early 2028, will form part of a mixed-use development in Caloundra. “We’re delighted to be bringing our Holiday Inn and Suites brand to the Sunshine Coast and thrilled to be partnering with Felix Capital on this exciting hotel in Caloundra,” said IHG Hotels and Resorts Directo

Dining 278
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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

Revenue 119
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The undeniable advantages of choosing a hotel over Airbnb

Hotel Designs

Hotel Designs The undeniable advantages of choosing a hotel over Airbnb VIP arrivals: hottest hotel openings in March 2024 Returning from two years of travel, Deputy Editor Megan Christopher discusses the advantages of choosing a hotel over Airbnb… Ah, the age-old debate – Airbnb or hotel? For the seasoned traveller seeking a guaranteed haven of comfort and productivity, the answer leans decidedly towards the professional hospitality experience.

Hotels 115
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Nobu’s Secret: CEO Lays Out Plan For 80 Luxury Hotels

Skift Blog

Skift Take: Nobu, the posh restaurant chain, is expanding its luxury hotels brand. The secret sauce? Sky-high revenue from their in-house restaurants, Robert De Niro's star power, and a culture that keeps top talent sticking around, says top exec Trevor Horwell.

Revenue 339
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Bed Bug Population Booms as Travel Season Looms

Hotel Business

Earlier this year, Orkin’s annual list of the “50 Worst American Cities for Bed Bugs” was released. While the order of the cities may slightly shift each year, one fact remains constant: these bugs aren’t going anywhere. In fact, they are increasing, and not merely in urban areas. Suburban and rural America are also becoming homes for the pests as their relentless march continues.

Travel 116
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy Consumption

Lodging

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility department expenses increased from 2.9 percent of total revenue in 2019 to an estimated 3.3 percent in 2023. As hotels have struggled to recover from the pandemic, any rise in cost ratios is an area of concern for owners and operators.

Market 290
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Little National Newcastle opens, taking the crown for highest hotel room count in the city

Hotel Management

Canberra based property group Doma has introduced its third Little National Hotel with the opening of Little National Newcastle. Located on Newcastle’s harbourfront district, at 44 Honeysuckle Drive, the 181-room hotel has the highest room count of any hotel in the city, reflecting its smart compact room design. “Little National Newcastle marks the third venture hotel in Australia, and stands as a testament to Doma’s commitment to providing an affordable luxury hotel experience,” said Doma

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Innovative promotion ideas for 2024

eHotelier

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

Hotels 124
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A history lesson in revenue management and the top challenge facing today’s hotels

SiteMinder

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. Particularly in recent years, when hotels have at times been forced to confront a reality without cash flow, revenue management has been thrust to the forefront of every hotelier’s mind. Revenue managers, as a result, have been tasked with the critical role of delivering effective pricing and distribution strategies amid evolving trends and

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Thousands of Canary Islands Residents Protest ‘Overtourism’

Skift Blog

Skift Take: Thousands of fed-up residents took to the streets of Tenerife. Activists want a new tourism model that puts locals first. But businesses seek sustained growth from a tourism sector that drives about a third of the local economy.

Tourism 329
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.