Lodging
JUNE 19, 2024
When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.
Skift Blog
JUNE 18, 2024
Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.
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Hospitality Net
JUNE 28, 2024
Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has acquired the me and all hotels brand from Lindner Hotels AG (Lindner) to unlock growth in new European markets and build on Hyatt’s strong momentum in the region.
Hotel Management
JUNE 17, 2024
The New South Wales government has vowed to increase support for tourism, nightlife and major events in the state budget, announced on Tuesday, marking a positive outcome for the hotel sector, according to Accommodation Australia NSW General Manager, Stacey McBride. Destination NSW will receive AU$324.5 million in funding to support the development of a ‘Foundation Events’ category, recognising the role that key events play, while the new Department of Creative Industries, Tourism, Hospitality a
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Social Tables
JUNE 12, 2024
Planning a successful event involves working with a large team of reliable, capable professionals. Planners work with venues, specialized staff, and vendors to ensure everything runs smoothly. A lot of tiny pieces must fall into place for an event to succeed, and the wrong event vendors could lead to lots of trouble later in the planning process. In this guide, we’re walking you through everything you should know about event vendors.
eHotelier
JUNE 10, 2024
As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
JUNE 21, 2024
Skift Take: Many destinations in seeking to regulate short-term rentals try to balance the needs of locals with the benefits of tourism. Barcelona has had enough.
Hospitality Net
JUNE 9, 2024
The hospitality industry has witnessed an explosion in technology that has transformed the way properties engage with guests. From a proliferation of mobile apps and chatbots to self-service options for everything from check-in to food ordering, change is the order of the day.
Hotel Management
JUNE 24, 2024
Vivid Sydney provided a welcome winter boost for city hotels in its 14 th year, with the festival drawing thousands of visitors to the CBD and experiencing its largest opening night on record. Throughout the event, which ran from May 24 through to June 15, occupancy rates stayed strong despite unfavourable weather conditions, with hotels reporting 75% occupancy on weeknights and up to 90% on weekends.
Refine
JUNE 14, 2024
Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
eHotelier
JUNE 13, 2024
The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.
Lodging
JUNE 7, 2024
Although we are well into the new year, the global hotel industry is still facing many of the same struggles from years past, including staffing shortages. Those shortages are pushing hotels to increase pay and benefits to compete for available labor. When looking at the United States, average hourly earnings for employees in the leisure and hospitality sector are the highest they have ever been—averaging $23.37 in 2023 and hitting $23.86 in January 2024, according […] The post A Lens on L
Skift Blog
JUNE 25, 2024
Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.
Hospitality Net
JUNE 7, 2024
Accor Greater China, together with Changzhou High-Speed Railway Town and Changzhou High-Tech Group Co., Ltd., has announced the signing of a multiple property hospitality project in the fast-growing community of Changzhou High Speed Rail New Town. Sofitel Changzhou will bring a French luxury experience, complemented by Novotel Changzhou and a Novotel Living Changzhou extended stay hotel.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
JUNE 25, 2024
Marriott International is set to bring a Luxury Collection resort to the Gold Coast after signing an agreement with Makris Group to develop a new-build hotel. The 122-key Marina Mirage Gold Coast, a Luxury Collection Resort, which is scheduled to open in 2027, will be positioned withing the Marina Mirage mixed-use precinct and is expected to feature a signature restaurant, expansive function and event spaces, a rooftop bar and pool, jacuzzi, garden, wellness, beauty centre and a day spa.
Hotel Business
JUNE 13, 2024
As summer approaches, many people are eagerly planning their vacations and getaways to escape the hustle and bustle of everyday life. However, with the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Tripadvisor recently published their annual Summer Travel Index , which found that despite economic concerns Americans are traveling in high numbers.
Refine
JUNE 15, 2024
For hoteliers, making payments effortless and secure is essential to maintaining a positive guest experience and operational efficiency. Integrated payment solutions connect your payment gateway to your other hospitality software, providing a frictionless transaction experience that helps hotels boost revenue and streamline operations. Integrated Vs.
Lodging
JUNE 25, 2024
Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&
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Skift Blog
JUNE 9, 2024
Skift Take: In recent decades, women have gone on to lead countries and major companies. But the airline industry has been much slower to close its broad gender gap across senior leadership, engineering and pilot roles.
Hospitality Net
JUNE 19, 2024
According to Morning Consult Intelligence data, the leading audience & brand tracking platform, the Holiday Inn brand is the most trusted travel and hospitality brand in the United States. To celebrate, IHG Hotels & Resorts looks back on the brand’s history and legacy of extraordinary stories and industry-changing success.
Hotel Management
JUNE 13, 2024
Parkroyal Melbourne Airport has completed a multi-million-dollar refurbishment spanning guest rooms, conferencing facilities and common areas. The new look features light-filled spaces, Melbourne-inspired carpets and textiles, and improved facilities. “Melbourne Airport is welcoming record numbers of international and domestic guests, and recently won the best airport in Australia and the Pacific for the fourth year in a row,” said Parkroyal Melbourne Airport General Manager, Cameron Mead.
Hotel Business
JUNE 28, 2024
In the hospitality industry, maintaining a pristine reputation is paramount. One of the most insidious threats to a hotel’s brand image is the presence of bed bugs. These tiny pests not only cause distress but also have profound psychological effects on your guests. Unfortunately, guests associate bed bug activity with a lack of cleanliness at your establishment.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Refine
JUNE 13, 2024
Question for Our Revenue Management Expert Panel: How can hotels use micro-segmentation to its full potential? At what point does it become too "micro" to be valuable and what tips can you share for achieving success? (Question by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - The post How Can Hotels use Micro-segmentation to its Full Potential?
Lodging
JUNE 14, 2024
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.
Skift Blog
JUNE 10, 2024
Skift Take: This summer, the Mediterranean island of Mallorca finds itself grappling with an age-old question: How much tourism is too much? What's notable is that the protests have spread to areas far from the coastal centers because tourism has, too.
Hospitality Net
JUNE 21, 2024
Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Management
JUNE 18, 2024
Travel and Leisure Co.’s vacation ownership business is expanding to meet growing demand in Asia Pacific with the recent US$48.4 million acquisition of Accor Vacation Club , encompassing 24 resorts across Australia, New Zealand and Indonesia. Under the deal, Travel and Leisure Co. will receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey, and Accor will receive a percentage of vac
Hotel Business
JUNE 18, 2024
Bed bugs have a significant impact on people of all walks of life, from ruining family vacations to impacting European elections. This summer season has been especially troublesome for hotel managers looking to protect their reputations. Globally hotels are seeing an increase in bed bug activity, mostly fueled by the bugs “hitchhiking” around the world with increased ferocity.
Amadeus Hospitality
JUNE 5, 2024
This partnership will empower hotels to deliver inspiring and customized experiences across Accor’s extensive global portfolio thanks to Amadeus’ market-leading Central Reservation System June 5, 2024 – Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally.
Lodging
JUNE 13, 2024
Kimpton Hotels & Restaurants announced a partnership with Kauai’s landmark Coco Palms Resort, establishing the first location in Hawaii for IHG Hotels & Resorts’ luxury and lifestyle portfolio. Following a historically sensitive restoration of the property, Coco Palms, A Kimpton Resort, will become an inspiring tropical retreat for travelers and the Kauai community.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
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