February, 2023

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#5: Focus on the Best Version of Yourself | Tony's 5 Key Takeaways from 30 Years in Business

Anthony Cole Training

Last week, I shared 5 key things that have helped us grow and serve others in the last 30 years, hoping they will be helpful to others on their journey. Now, I'm taking a deeper dive into the 5 key takeaways with a more detailed on each. Starting with #5: Focus on the Best Version of Yourself.

Business 235
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Why Integrity Is Essential In Social Media Marketing

Social Hospitality

The ascendancy of social media hasn’t just transformed the way people spend their leisure time. Social media also changed the way businesses operate and present themselves. In the process, it has revolutionized the relationships between businesses and customers. Despite all the benefits of social media for marketing, brand development, and customer engagement, there can be a significant downside.

Marketing 243
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The Importance of a Hotel Website

Are Morch

A website is functional for businesses of all kinds but is especially important for hotels. Not only does it provide customers with all the information they need to know about accommodation, but it allows them to book online easily. In an era where everything is digital, a well-designed website serves as a successful business image, […] The post The Importance of a Hotel Website appeared first on Are Morch, Digital Transformation Coach.

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Bird Group opens The Roseate Edinburgh

Boutique Hotel News

UK: The Roseate Edinburgh is the latest boutique hotel to open under Roseate Hotels & Resorts, joining properties in London, Reading and Bath. The property is spread across two newly refurbished, heritage Victorian townhouses, situated in Edinburgh’s West End. Formerly known as The Dunstane Houses , The Roseate Edinburgh offers 35 rooms and suites with en-suite shower rooms, Noble Isle bathroom amenities, and handcrafted four-poster beds with Scottish woollen throws.

Resorts 126
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Market segmentation essential for total revenue management

eHotelier

Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.

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Glenn Haussman joins Hotel Business Hot Topics platform

Hotel Business

Hotel Business is excited to announce a partnership agreement with Glenn Haussman , the hospitality industry’s leading commentator, consultant and podcaster. Haussman joins Hotel Business ’ roster of panel moderators, lending his talent and insight to its signature Hot Topics series. Hot Topics highlights industry expertise and thought leadership on must-know issues affecting hoteliers to registered attendees via a virtual platform.

Business 122

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Understanding Digital Marketing Trends in Regulated Industries

Social Hospitality

Digital marketing is one of the great equalizers of the current commercial environment. Most tools that can help businesses to reach consumers are affordable and usable for companies of all sizes and industries. However, certain sectors must leverage digital marketing trends differently. This is particularly pertinent when it comes to marketing in regulated industries.

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The Role of Artificial Intelligence in Optimizing Hotel Operations

Are Morch

Artificial intelligence has greatly developed in the past years. As such, it’s influenced different industries. It’s used in different industries to optimize tasks, streamline processes, and maximize profits. The hotel industry is no exception. Many hotel operators are utilizing artificial intelligence to improve their efficiency. Here are the different ways artificial intelligence can optimize hotel […] The post The Role of Artificial Intelligence in Optimizing Hotel Operation

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How to Attract and Convert the Millennial Hotel Booker

Refine

A recent study by Boutique Hotelier (1) revealed that 42% of millennials plan to spend more on travel in 2023, presenting a significant opportunity for hotel brands. With this in mind, we've been keeping a close eye on the latest generation of travelers to understand what sets them apart from other guests and how savvy The post How to Attract and Convert the Millennial Hotel Booker appeared first on Revfine.com.

Closing 105
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Get found by your guests – SEO tips for hoteliers

eHotelier

Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Leisure & hospitality sector adds 128K jobs

Hotel Business

The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Bureau of Labor Statistics. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 million, changed little in January. The unemployment rate has shown little net movement since early 2022.

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How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share

Hotel Operations

One of the things that stood out to me when I first interviewed Stan Kennedy , Chief Operating Officer at Remington Hotels, was a brand performance team they assembled in the early days of the pandemic recovery to help turn around hotels that were struggling or in transition. I recently spoke with Stan again to understand more about how the team was formed, how they structured it, what the results have been, and where they’re going from here.

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Windjammer St. Lucia unveils new look

Hotel Designs

Hotel Designs Windjammer St. Lucia unveils new look Windjammer St. Lucia unveils new look Windjammer Landing Villa Beach Resort has a new look after a transformative renovation project that saw the entire space updated and refreshed. We stepped inside to take a look… The St Lucian Windjammer Landing resort has opened its doors to reveal the new design and accommodation.

Resorts 98
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Smart Hotel Marketing Strategies to Boost Bookings

Are Morch

The voyage of the modern traveler is more dispersed than ever. Constructing and carrying out an efficient hotel marketing strategy can seem challenging given the recent explosion of new travel super apps. Moreover, Google and Expedia are modifying their ranking algorithms at a tremendous speed. So, many people strongly advise maintaining comprehensive and cross-channel hotel […] The post Smart Hotel Marketing Strategies to Boost Bookings appeared first on Are Morch, Digital Transformation

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Five Ways Lodging Businesses can Prepare for 2023

Refine

2022 brought unique challenges for lodging businesses as demand strengthened post-pandemic and ‘revenge travel’ soared. As labor shortages reached all-time highs and hotels struggled to fill roles, management was required to face a significant increase in demand with limited resources. The industry responded to these challenges and ended the year exceeding pre-pandemic RevPar.

Business 102
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Hotel previsualization as a metaverse use case for right now

eHotelier

The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.

Branding 135
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MCR acquires Hilton Miami Airport Blue Lagoon

Hotel Business

MCR has acquired the Hilton Miami Airport Blue Lagoon, a 14-story hotel with 508 rooms in Miami. With a prime waterfront setting within the Blue Lagoon business park, the hotel is located just south of Miami International Airport. This is the company’s second hotel in the Miami airport submarket following the acquisition of the Hyatt Place Miami Airport East last December and its 10th hotel in Florida.

Events 111
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BrewDog teaches hospitality new tricks

Boutique Hotel News

Piers Brown, CEO at IHM (publisher of Boutique Hotel News), reflects on what hospitality providers can learn from BrewDog. Call me ‘sober-curious’, beer has been an occasional sip from Dad when nobody’s looking (12-15), naughty secret (16-17), guilty accomplice (20’s), slightly dangerous obsession (30’s/40’s), and my not so toxic friend at times turning 50.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Saudi Arabia unveils plans for the Mukaab – a mega skyscraper in Riyadh

Hotel Designs

Hotel Designs Saudi Arabia unveils plans for the Mukaab – a mega skyscraper in Riyadh Saudi Arabia unveils plans for the Mukaab – a mega skyscraper in Riyadh Just when we thought we had seen all that was possible in hotel development from the plans in Saudi Arabia, along comes the Mukaab , a huge cubic structure able to shelter 20 Empire State Buildings inside.

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Hospitality and Destination Marketing’s Role in Medical Tourism

Are Morch

What Is Medical Tourism? Medical tourism is on the rise, providing individuals with a unique opportunity to explore new places while receiving quality health care. It has become an effective way to get medical procedures unavailable in their own country or too expensive to pursue domestically. Medical tourists travel abroad to combine health-care-related activities such […] The post Hospitality and Destination Marketing’s Role in Medical Tourism appeared first on Are Morch, Digital T

Tourism 147
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New hotel reservations data from SiteMinder and Trip.com Group displays accelerating upswing in outbound bookings from China

SiteMinder

Sydney, Australia – Newly released data from SiteMinder, the world’s leading open hotel commerce platform, highlights the increase in outbound reservation volumes from mainland China following the country’s relaxation of travel restrictions on January 8. SiteMinder, which generates more than 100 million reservations annually for 35,000+ hotels across 150 countries, has seen a 37% increase in net reservations from Chinese travellers since mid-December, with booking increases accelerating by 27% b

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Data privacy: how hotels can protect guest and customer data

eHotelier

If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.

Hotels 119
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hyatt House Sacramento/Midtown makes its debut

Hotel Business

The 128-room Hyatt House Sacramento/Midtown has opened. The adaptive-reuse project, owned and developed by Hume Development Inc. and managed by Twenty Four Seven Hotels , was formerly Eastern Star Hall, which first opened in 1928 as a Masonic women’s meeting place and is listed on the National Register of Historic Places. “The Hyatt House Sacramento/Midtown is the perfect marriage of the classic and the contemporary, providing the latest amenities and services in a setting that draws heavily fro

Shopping 111
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RoomRaccoon appoints UK and Ireland country manager

Boutique Hotel News

UK/Ireland: Hotel management system RoomRaccoon has appointed Edd Kerr as the company’s country manager for the UK and Ireland. Kerr joins RoomRaccoon with more than 15 years of experience in the travel industry. This includes six years in sales and business development positions with companies such as Booking.com, Guestline and RMS Cloud. The central focus of his new role will be to strengthen RoomRaccoon’s sales development and provide a direct service to independent hoteliers , B&Bs and

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Why Hotels Need Emotional Marketing

Horizon Hospitality

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out the overload of daily information and enjoy letting their intuition make travel choices.

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Techniques to Boost Your Hotel’s Success in 2023

Are Morch

Running a successful hotel requires a special set of entrepreneurial and leadership skills. It’s one thing to have a convenient location, great amenities, and a solid business plan. But how you organize your team and provide great guest experiences is a different story. Keeping up with customer demands, assisting with employee retention, and implementing new […] The post Techniques to Boost Your Hotel’s Success in 2023 appeared first on Are Morch, Digital Transformation Coach.

Business 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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What to expect from series 4 of DESIGN POD

Hotel Designs

Hotel Designs What to expect from series 4 of DESIGN POD What to expect from series 4 of DESIGN POD The fourth series of DESIGN POD , the podcast for all architecture and design enthusiasts, is about to drop eight new episodes. Bathroom brand Geberit has come onboard as the series sponsor to support each episode that will cover topics from designing in the metaverse, circadian lighting, designing in (and with) nature and more.

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Are hotel restaurants stepping up to the plate?

eHotelier

Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.

Dining 116
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HEI adds Cindy Murphy

Hotel Business

Hospitality investment and management company HEI Hotels & Resorts has named Cindy Murphy regional VP, operations. “A hospitality expert with nearly 30 years of experience, Cindy is the ideal candidate to help HEI achieve its growth goals by providing invaluable support to our general managers in the field,” said Anthony Rutledge, managing partner/CEO, HEI Hotels & Resorts.

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LVMH signs management of two Sardinia hotels

Boutique Hotel News

Italy: LVMH Hospitality Excellence has agreed with Sardegna Resorts S.r.l., owned by Qatar Investment Authority, to manage the Hotel Romazzino and Hotel Pitrizza in Costa Smeralda, Sardinia. LVMH Hospitality Excellence belongs to the luxury group LVMH Moët Hennessy – Louis Vuitton. The group’s portfolio spans wines and spirits, fashion and leather goods, perfumes and cosmetics, watches and jewellery, as well as selective hospitality.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.