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Are you following the Ten Commandments of Sales Success? Find out by watching our new series with Chief Growth Officer Mark Trinkle. Today, Mark will discuss Commandment #8: Thou Shalt Always Remember to Add Value.
For every business to grow and be successful, it needs to have good customer service. Without it, the business might suffer from high customer churn and negative reviews. With good customer service, your business’s public image will increase through word of mouth. This gives you a competitive edge and in turn, increases your business profits. […].
Planning an office party for the holidays is no easy feat. The event planner or planning team is in charge of organizing an event that is fun, festive, and affordable. You’re responsible for planning a party your coworkers will want to attend and, even more importantly, a party they’ll enjoy. Luckily, choosing the right office holiday party games can help guarantee that your seasonal shindig is a smashing success.
Marketing teams live and die by reviews. Diligent customers will always look through reviews before purchasing, and a few negative reviews can turn savvy consumers away. However, the popularity of social media means negative reviews are unavoidable. Almost every Twitter post elicits a mixed reaction, and there’s no telling who will choose to leave a comment on your Facebook feed.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe
There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.
Are thou always remembering to follow the Rules of Engagement? Learn why it's important by watching our new series with Chief Growth Officer Mark Trinkle. Today, Mark will discuss Commandment #9 of the 10 Commandments of Sales Success.
Are thou always remembering to follow the Rules of Engagement? Learn why it's important by watching our new series with Chief Growth Officer Mark Trinkle. Today, Mark will discuss Commandment #9 of the 10 Commandments of Sales Success.
The birthday of a child is an extraordinary occasion. It’s a moment when kids may celebrate their birth and all of the fantastic things that have transpired in the year afterward. It may also be stressful for parents as they strive to devise methods to make the celebration memorable. But there are different settings where […]. The post Celebrate Your Child’s Birthday in a Hotel: How to Make It a Fun Event appeared first on Are Morch, Digital Transformation Coach.
Bed bugs are one of the most difficult and expensive pests to treat once they decide to make your hotel their home. They may enter by hitchhiking onto guest luggage, the clothes of hotel employees or even via service or delivery vehicles that visit daily. Once a bed bug enters, it will have ample food and hiding places to survive and thrive within a single occupied room.
It has been an interesting year, where the markets are back in action, Clearly, the tourism and hospitality industry got to see some positive growth. Bringing together some of the most trending articles, Here’s a mix of hospitality industry blogs from 2022 that our readers enjoyed the most. Revenge Travel, Sustainability, Direct Bookings & Unique Experiences were clearly a thing in 2022.
Hotel salespeople can be distracted by allowing others to steal their time Salespeople in the hospitality industry are high-energy. We’re all highly motivated, deeply involved with our customers, constantly responding to inquiries, and real go-getters. Moving a million miles per hour, handling so many finite details, uber enthusiastic – are we taking on too much?
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
In an economic environment that is like the one we are in heading into 2023, your growth strategy may not be so much about sales growth, but rather more about holding on to what you have!
Generating leads is a top priority for businesses of all sizes, scales, and domains, and startups are no exception. Lead generation is all the more crucial during the early stages of business as it opens the revenue potential for survival and growth. Moreover, such businesses need quality along with the numbers because only qualified leads […].
By Bhavesh Gupta. The pandemic has changed the world’s perception on many things, including how people think about, interact with and what they expect from the buildings they visit. Humans spend 90% of their lives indoors ; however, they don’t always think about the air they breathe inside. It might actually be surprising to some that indoor air can be more seriously polluted than outdoor air.
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Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
US: Aimbridge Hospitality has been selected to manage the boutique Coachman Hotel in South Lake Tahoe and the upscale Le Méridien Pasadena Arcadia hotel. CL Hotels recently acquired the newly-renovated Coachman Hotel. CL plans to remodel 22 of the total 104 rooms and increase the property’s meeting space by 900 square feet. A grab-and-go F&B outlet is also in the works.
Interruptions plague hospitality salespeople because of who and what they are. When it comes to the sales personnel at a hotel, as a general rule salespeople have the following wonderful qualities: They are smart. They are well-groomed. They are well-educated. They are attractive. They have excellent anticipatory skills. They are terrific fun. Unfortunately these qualities can lead directly to interruptions.
Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?
Has thou been answering the un-asked question? Find out why you should never, ever answer the un-asked question in the final commandment of the 10 Commandments of Sales Success.
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The hospitality business is back with a bang in the new normal. Not surprisingly, it is more competitive than ever, with new entrepreneurs foraying into the domain and existing ones giving their best. Keeping pace is the key to survival and growth in the landscape. But having the best ambiance and amenities at your hotel […]. The post Tips To Empower Your Hotel Business with A Compelling Mobile App appeared first on Are Morch, Digital Transformation Coach.
Hotel management system provider RoomRaccoon has unveiled its annual global report, RoomRaccoon Report 2022, “A Year of Impact: What’s Next?” The report analyzed the booking data of thousands of independent properties in 54 countries around the world. The data covers key hotel performance indicators such as occupancy, RevPAR, booking lead time, length of stay, international and domestic travel, direct and OTA bookings, as well as upsell performance to forecast trends shaping the hote
Shawn brings with him more than 20 years of technology and software product leadership experience in this non-executive STAAH appointment. December 9th, 2022, Auckland : Cloud-based hospitality software specialist, STAAH, has appointed Shawn Hamman as an independent director to its Board of Directors, effective 1st September 2022. Following the appointment of Shawn, the board will comprise 5 directors, two of whom are independent.
Saudi Arabia: General Hotel Management (GHM) has signed The Chedi Wadi Safari in Diriyah. The Chedi and 15 other hotel brands have been announced in Diriyah and Wadi Safari. The project is spearheaded by Diriyah Gate Developments Authority (DGDA) in line with the Kingdom’s Vision 2030. Diriyah is currently in its first phase of construction. The 14 kilometre-square project will include hotels, museums, galleries and more, and is expected to attract over 27 million visitors annually.
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Peachtree Hospitality Management, an affiliate of Peachtree Group, named Rachel Huang as vice president of hotel analytics & support. She will report to Patrick Short, PHM’s president. Huang brings with her 20-plus years of international hospitality analytics and project management experience. She will lead PHM’s business intelligence strategy in providing data-backed decision support across multiple functions in her new role. “Following on a tremendous 2022 that saw Peacht
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