December, 2022

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Sales Commandment #8: Thou Shalt Always Remember to Add Value

Anthony Cole Training

Are you following the Ten Commandments of Sales Success? Find out by watching our new series with Chief Growth Officer Mark Trinkle. Today, Mark will discuss Commandment #8: Thou Shalt Always Remember to Add Value.

Sales 274
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9 Insider Tips on Improving Customer Service and Relations in Your Business

Are Morch

For every business to grow and be successful, it needs to have good customer service. Without it, the business might suffer from high customer churn and negative reviews. With good customer service, your business’s public image will increase through word of mouth. This gives you a competitive edge and in turn, increases your business profits. […].

Services 162
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The 10 Best Holiday Office Party Games & How to Play Them

Social Tables

Planning an office party for the holidays is no easy feat. The event planner or planning team is in charge of organizing an event that is fun, festive, and affordable. You’re responsible for planning a party your coworkers will want to attend and, even more importantly, a party they’ll enjoy. Luckily, choosing the right office holiday party games can help guarantee that your seasonal shindig is a smashing success.

Events 158
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How To Turn Negative Social Media Comments Into Positive Marketing

Social Hospitality

Marketing teams live and die by reviews. Diligent customers will always look through reviews before purchasing, and a few negative reviews can turn savvy consumers away. However, the popularity of social media means negative reviews are unavoidable. Almost every Twitter post elicits a mixed reaction, and there’s no telling who will choose to leave a comment on your Facebook feed.

Market 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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2023 hotel and travel trends

Boutique Hotel News

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe

Travel 124
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Bed Bugs Are Mobile – Stop Them in Their Tracks with Prevention

Hotel Business

Bed bugs are one of the most difficult and expensive pests to treat once they decide to make your hotel their home. They may enter by hitchhiking onto guest luggage, the clothes of hotel employees or even via service or delivery vehicles that visit daily. Once a bed bug enters, it will have ample food and hiding places to survive and thrive within a single occupied room.

Travel 121

More Trending

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Celebrate Your Child’s Birthday in a Hotel: How to Make It a Fun Event

Are Morch

The birthday of a child is an extraordinary occasion. It’s a moment when kids may celebrate their birth and all of the fantastic things that have transpired in the year afterward. It may also be stressful for parents as they strive to devise methods to make the celebration memorable. But there are different settings where […]. The post Celebrate Your Child’s Birthday in a Hotel: How to Make It a Fun Event appeared first on Are Morch, Digital Transformation Coach.

Events 147
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What Gen Z guests want in their hotel stay

eHotelier

Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?

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Top 5 Hospitality Blogs From 2022 You Shouldn’t Miss Out

STAAH

It has been an interesting year, where the markets are back in action, Clearly, the tourism and hospitality industry got to see some positive growth. Bringing together some of the most trending articles, Here’s a mix of hospitality industry blogs from 2022 that our readers enjoyed the most. Revenge Travel, Sustainability, Direct Bookings & Unique Experiences were clearly a thing in 2022.

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Aimbridge adds boutique and upscale hotels to portfolio

Boutique Hotel News

US: Aimbridge Hospitality has been selected to manage the boutique Coachman Hotel in South Lake Tahoe and the upscale Le Méridien Pasadena Arcadia hotel. CL Hotels recently acquired the newly-renovated Coachman Hotel. CL plans to remodel 22 of the total 104 rooms and increase the property’s meeting space by 900 square feet. A grab-and-go F&B outlet is also in the works.

Hotels 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Why hotels should consider IAQ to enhance guest experience

Hotel Business

By Bhavesh Gupta. The pandemic has changed the world’s perception on many things, including how people think about, interact with and what they expect from the buildings they visit. Humans spend 90% of their lives indoors ; however, they don’t always think about the air they breathe inside. It might actually be surprising to some that indoor air can be more seriously polluted than outdoor air.

Hotels 116
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Sales Commandment #10: Thou Shalt Never Answer the Un-Asked Question

Anthony Cole Training

Has thou been answering the un-asked question? Find out why you should never, ever answer the un-asked question in the final commandment of the 10 Commandments of Sales Success.

Sales 235
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How Startups Can Generate Leads in A Competitive Market

Are Morch

Generating leads is a top priority for businesses of all sizes, scales, and domains, and startups are no exception. Lead generation is all the more crucial during the early stages of business as it opens the revenue potential for survival and growth. Moreover, such businesses need quality along with the numbers because only qualified leads […].

Market 147
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How sustainability in hotels can help save the planet?

eHotelier

There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.

Hotels 124
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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How to Plan a High School Reunion in Ten Easy Steps

Social Tables

In a busy, fast-paced world, many people find it challenging to stay in touch with close friends, see family regularly, and maintain older relationships. When was the last time you saw your old classmates or reconnected with your childhood friends? If you can’t remember the last time, you’re not alone, but it’s been too long. A high school reunion is a fantastic excuse for old friends, acquaintances, and classmates to get together, catch up, and reconnect.

Events 78
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GHM to launch The Chedi brand in Saudi Arabia

Boutique Hotel News

Saudi Arabia: General Hotel Management (GHM) has signed The Chedi Wadi Safari in Diriyah. The Chedi and 15 other hotel brands have been announced in Diriyah and Wadi Safari. The project is spearheaded by Diriyah Gate Developments Authority (DGDA) in line with the Kingdom’s Vision 2030. Diriyah is currently in its first phase of construction. The 14 kilometre-square project will include hotels, museums, galleries and more, and is expected to attract over 27 million visitors annually.

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Report: Independent hotels see record-breaking occupancy

Hotel Business

Hotel management system provider RoomRaccoon has unveiled its annual global report, RoomRaccoon Report 2022, “A Year of Impact: What’s Next?” The report analyzed the booking data of thousands of independent properties in 54 countries around the world. The data covers key hotel performance indicators such as occupancy, RevPAR, booking lead time, length of stay, international and domestic travel, direct and OTA bookings, as well as upsell performance to forecast trends shaping the hote

Occupancy 115
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Coaching for Success – Great Sales Growth Results Require Great Coaching

Anthony Cole Training

In an economic environment that is like the one we are in heading into 2023, your growth strategy may not be so much about sales growth, but rather more about holding on to what you have!

Sales 236
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Tips To Empower Your Hotel Business with A Compelling Mobile App

Are Morch

The hospitality business is back with a bang in the new normal. Not surprisingly, it is more competitive than ever, with new entrepreneurs foraying into the domain and existing ones giving their best. Keeping pace is the key to survival and growth in the landscape. But having the best ambiance and amenities at your hotel […]. The post Tips To Empower Your Hotel Business with A Compelling Mobile App appeared first on Are Morch, Digital Transformation Coach.

Business 147
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Hotel SEO: Top 3 crucial tips to help your hotel rank on Google

eHotelier

SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.

Hotels 116
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Shawn Hamman joins STAAH board

STAAH

Shawn brings with him more than 20 years of technology and software product leadership experience in this non-executive STAAH appointment. December 9th, 2022, Auckland : Cloud-based hospitality software specialist, STAAH, has appointed Shawn Hamman as an independent director to its Board of Directors, effective 1st September 2022. Following the appointment of Shawn, the board will comprise 5 directors, two of whom are independent.

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ResortPass raises $26m, appoints CEO

Boutique Hotel News

US: ResortPass, which offers day access to luxury hotels and resorts, has raised $26 million in Series B funding and appointed Michael Wolf as CEO. The Series B funding was co-led by Declaration Partners and 14W, with existing lead investor CRV participating, along with new partners William Morris Endeavor, Gwyneth Paltrow, Jessica Alba and Brian Kelly (also known as The Points Guy).

Scale 83
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Peachtree names Rachel Huang VP, hotel analytics & support

Hotel Business

Peachtree Hospitality Management, an affiliate of Peachtree Group, named Rachel Huang as vice president of hotel analytics & support. She will report to Patrick Short, PHM’s president. Huang brings with her 20-plus years of international hospitality analytics and project management experience. She will lead PHM’s business intelligence strategy in providing data-backed decision support across multiple functions in her new role. “Following on a tremendous 2022 that saw Peacht

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Hotel Automation Checklist: Trends, Tools, and Tips for Success

eZee Absolute

Hoteliers from all around the world are on the lookout for ways to enhance their guests’ experience. And currently, automation seems to be the most viable technology that can do that. But do you know what’s happening in the hotel automation space? What are the latest trends in hotel automation? Whether you’re a hotel owner, manager, or employee, this blog is for you.

Hotels 59
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Hotel SEO: Top 3 Crucial Tips to Help Your Hotel Rank On Google

Are Morch

What is SEO for Hotels? SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs). SEO can be a powerful tool for booking traffic and generating leads for hotels. A variety of strategies can be used to improve a hotel’s SEO, including optimizing website content for […]. The post Hotel SEO: Top 3 Crucial Tips to Help Your Hotel Rank On Google appeared first on Are Morch, Digital Transformation Coach.

Hotels 147
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The general manager’s top priority list for 2023

eHotelier

General managers that put more effort into the commercial work in the hotel will likely steal market share from the competition. Here are three things that are the top priorities in 2023 for hotel general managers.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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AMI Suites reports a 303% year-on-year increase in revenue with STAAH

STAAH

The boutique Malaysian hotel wanted a booking management and distribution solution to optimise business and had to look no further than STAAH. Recreating the splendour from yesteryear, AMI Suites is a concept boutique hotel located in a French-retro building in Kuala Lumpur. The Art-deco-inspired hotel features a wide range of suites, each equipped with a kitchenette and modern amenities.

Revenue 78
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Top hotel content for 2022: Your end of year wrap-up

SiteMinder

It sounds like we say this every year at this point, but 2022 has been another big journey for the travel industry. While a lot of recovery was made, there were still many challenges for hoteliers around the world as they worked to get back on track. Two things that have been a consistent presence are our content and our readers. It’s been SiteMinder’s mission to provide valuable resources to all properties, so they can be better equipped to tackle any adversity and learn how to fulfil the

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First Cambria opens in Georgia

Hotel Business

Cambria Hotels, an upscale brand franchised by Choice Hotels International has opened the Cambria Hotel Savannah Downtown Historic District—the brand’s newest downtown location and the first Cambria to open in Georgia. The new six-story, 101-room Cambria hotel is in the city’s National Historic Landmark District. It is within walking distance to the Savannah Civic Center, the SCAD Museum and Forsyth Park, and is a short drive to several top area employers, including Georgia Ports Au

Branding 110
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Fattal Hotel Group acquires The Dilly

Boutique Hotel News

UK: Archer Hotel Capital has sold The Dilly hotel in London to Fattal Hotel Group, the owner of Leonardo Hotels. The Dilly, which rebranded from Le Méridien Piccadilly in 2020, offers 283 rooms, two F&B venues, an underground swimming pool, health club, dance studio, florist lobby shop, and seven meeting rooms. When The Dilly launched, it became the first independent hotel owned by Archer Hotel Capital.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.