September, 2023

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Mastering influencer collaborations: elevating your hotel’s brand in the digital era

eHotelier

Before diving into any collaborations, it is essential to ensure that your social media channels are in top shape to maximize the success of your influencer partnerships. Let's explore the key considerations and steps for working with influencers.

Branding 122
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Airbnb CEO on ‘Essentially’ Eliminating Cleaning Fees

Skift Blog

Skift Take: The plan doesn't actually eliminate cleaning fees. Instead, it's meant to prevent users from seeing an unexpected price jump just before check-out — arguably the more frustrating issue.

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Hyatt To Introduce New Home Rental Offering: Homes & Hideaways by World of Hyatt

Hotel News Resource

When the offering launches, which is expected in the coming weeks, World of Hyatt members will have direct booking access to a unique collection of short-term private home rentals from beachfront escapes to mountainside ski chalets, where they can earn and redeem points beyond the traditional hotel stay.

Hotels 105
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The Impact of Color and Lighting in Brand Photography

Social Hospitality

The right photos have the power to sway customer opinions in a matter of seconds, both positively and negatively. As such, carefully consider every image your brand puts out online or in print. This is why brand photography is so important. Below, we’ll go over what brand photography is as well as how the use of light and color can help convey your brand’s identity and leave your customers wanting more.

Branding 290
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Crown Resorts CEO heralds ‘exciting new chapter’ under revamped brand

Hotel Management

Crown Resorts has undergone a brand refresh for the first time in nearly a decade, in a public shift from its image as a casino and hotel to a world-class entertainment destination. The campaign aims to promote Crown as “a destination that brings joy, energy, and life into its cities”, and “reinvigorates the experiences guests and visitors have”. “Today marks an exciting new chapter in Crown’s history,” said Crown Resorts CEO, Ciarán Carruthers.

Branding 278
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HFTP Announces Return of Entrepreneur 20X at Major 2024 Events, Applications Now Open

Hospitality Net

Austin, Texas (September 28, 2023) — Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce the return of the premier hospitality technology pitch competition Entrepreneur 20X (E20X) at three events in 2024. Startups will have the opportunity to present their cutting-edge platforms at HFTP’s inaugural Digital Horizons 360 (DH360) Symposium in Europe in February and at HITEC Dubai and HITEC North America in June.

Events 290

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Introducing Skift’s New Editor-in-Chief: Sarah Kopit

Skift Blog

Skift Take: On our quest to become *the* most influential force in the global business of travel, we're bringing in new top leadership for editorial. Excited to build the next phase of Skift with Sarah and Lex.

Business 342
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Double Digit Growth in Global Hospitality Industry for Q4, with Europe Leading the Way

Amadeus Hospitality

Originally published to the Amadeus newsroom 2023 global hotel occupancy levels are trending 10% ahead of 2022 with Q4 on-the-books reservations up 11% over last year, according to Amadeus data September 27, 2023 – There is a sense of buoyancy in the global hospitality industry as we head into the fourth quarter of 2023. According to new Demand360 ® business intelligence data from travel technology leader Amadeus , global hotel occupancy levels up to the end of August 2023 have been an ave

Occupancy 120
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From Zero to Hero: 4 Ways a Hotel Crm Can Level up Your Marketing Efforts

Refine

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels. To make matters worse, gathering insights from guest data The post From Zero to Hero: 4 Ways a Hotel Crm Can Level up Your Marketing Efforts appeared first on Revfine.com.

Market 119
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Soneva reveals new ultra-bespoke resort concept in the Maldives’ remote Haa Dhaalu Atoll

Hotel Management

Soneva , the world-leading sustainable resorts operator, has revealed the launch of the new, ultra-bespoke ‘Soneva Secret’ Located in Haa Dhaalu, the Maldives’ most remote atoll, the debut Soneva Secret 2024 will welcome its first guests on January 10, 2024. Thirty years in the making, the Soneva Secret resort concept builds upon Soneva’s experience at the forefront of exceptional hospitality, and will set a new, unmatched standard in intuitive, personalised service, exquisite privat

Resorts 278
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Harbor Country Chamber to Snip Ribbon at The Neighborhood Hotel in New Buffalo, Michigan

Hospitality Net

September 19, 2023 - New Buffalo, MI Neighborhood Hotels will swing open the doors to their new location, Neighborhood Hotel New Buffalo amidst the charming bustle of the downtown at 18 W Merchant Street. The public is invited to tour the newly remodeled inn at their Open House on Tuesday, September 19th from 5:00 pm – 6:00 pm (EDT). The Harbor Country Chamber of Commerce will perform a ribbon-cutting ceremony at 5:00 pm.

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The challenge of aligning a hotel group towards a shared vision

eHotelier

Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.

Hotels 122
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Government Shutdown: The Impact on Key Travel Sectors

Skift Blog

Skift Take: Brief government shutdowns haven’t typically had a big impact on the travel industry. But the longer they go on, the greater the chance for staffing issues and other service disruptions.

Travel 336
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Build a Cohesive Customer Experience Using the Tools You Already Have

Hospitality Tech

Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Interview with Founder Juanjo Rodriguez of The Hotels Network

Refine

In this interview, we speak with Juanjo Rodriguez, the co-founder of the Hotels Network and an expert in facilitating direct bookings for hotels. The Hotels Network offers several solutions designed to help hotels attract more direct business and become less reliant on third-party platforms, like online travel agencies (OTAs). The post Interview with Founder Juanjo Rodriguez of The Hotels Network appeared first on Revfine.com.

OTA 119
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‘Common-sense approach’: AA welcomes decision to exempt Victorian hotels from controversial ‘bed tax’

Hotel Management

Victoria’s accommodation providers are breathing a sigh of relief following a government announcement on Wednesday that its proposed controversial ‘bed tax’ will not apply to hotels and pubs offering accommodation. Accommodation Australia (AA) has welcomed the announcement saying that regulated accommodation providers will not be targeted by the Short Stay Levy.

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The Blakely Hotel in New York City Joins Trademark Collection by Wyndham

Hospitality Net

LuxUrban Hotels Inc. ("LuxUrban" or the "Company") (Nasdaq: LUXH), which utilizes an asset-light business model to lease entire hotels on a long-term basis and rent out hotel rooms in these properties in key major metropolitan cities, announced today that the Blakely Hotel in New York City has been re-branded as "The Blakely by LuxUrban, Trademark Collection® by Wyndham.

Branding 278
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Embracing sustainability: green hotel renovation strategies

eHotelier

Embracing sustainability: green hotel renovation strategies - Insights A renovation might be a big undertaking, but making sustainable upgrades is well worth it in the long run.

Hotels 119
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Airline Loyalty Keeps Degrading: I’m a Free Agent and You Should Be Too

Skift Blog

Skift Take: When it comes to airline loyalty, if everyone is "elite" no one is. As Delta rebalances its loyalty program, customers need to remember it is a business in the service of shareholders. I'm surprised it has taken this long for programs to arrive at this revenue-driven conclusion.

Revenue 330
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Navigating the Metaverse: Innovations and Opportunities for the Hospitality Industry

Hospitality Tech

The metaverse is not just a trend; it's a paradigm shift that will redefine how guests interact with your brand.

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Fontainebleau Las Vegas has arrived on the strip

Hotel Designs

Hotel Designs Fontainebleau Las Vegas has arrived on the strip Fontainebleau Las Vegas has arrived on the strip The iconic Fontainebleau brand has arrived on the Las Vegas Strip as Fontainebleau Las Vegas, the luxury resort and casino brought to life by Fontainebleau Development… Seamlessly connecting the past, present and future, the 67-story Fontainebleau Las Vegas – the tallest occupiable building in Nevada — is the first western expansion for the iconic brand.

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Bumper long weekend for Sydney, Melbourne hotels, AA reports

Hotel Management

Hotels in Sydney and Melbourne are benefitting from an influx of interstate visitors for their respective public holiday weekends with major sporting events taking place across the two cities. In Saturday’s AFL Grand Final, the Brisbane Lions clash with Collingwood in Melbourne, while on Sunday, the Brisbane Broncos take on the Penrith Panthers in the NRL Grand Final in Sydney.

Occupancy 264
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Peachtree deploys $1.1B in commercial real estate investments

Hotel Business

Peachtree Group , a diversified commercial real estate investment company, has revealed its credit division has closed $556 million in loan originations of the $1.1 billion the company deployed year-to-date. The remaining $526 million was deployed to acquire five hotels and undertake three new hotel development projects. The company also opened five hotels that were under construction as of September 2023.

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Hotel guest profiles and how you can connect with them?

eHotelier

Hotel guest profiles and how you can connect with them? - Insights How you profile your guests – or segmentation as it is popularly called – defines the effectiveness of your marketing.

Market 119
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NYC Short-Term Rental Enforcer to Provide Early Reprieve From New Registration Rules

Skift Blog

Skift Take: Platforms and hosts will get some breathing room from the city in the early days after the registration rules kick in. There are enough moving parts to keep most of the fines at bay in the short term.

Travel 333
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Deloitte: Travel Leaders Embrace Automation and Tech As Workforce Challenges Continue to Weigh on Industry

Hotel News Resource

Article - Deloitte: Travel Leaders Embrace Automation and Tech As Workforce Challenges Continue to Weigh on Industry - Amid ongoing labor concerns, hospitality leaders leverage digital and technology solutions to enhance traveler experience

Travel 116
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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The Brit List Awards 2023: shortlist announced

Hotel Designs

Hotel Designs The Brit List Awards 2023: shortlist announced The Brit List Awards 2023: shortlist announced Regarded and respected globally as the industry’s most widespread campaign to identify the leading interior designers, architects, hoteliers and brands, The Brit List Awards 2023 has unveiled this year’s shortlist, which includes more than 150 individuals and projects selected across 12 categories… Not being content with a single grand gesture in the form of the awards ceremony of Th

Events 116
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Crystalbrook secures EarthCheck certification across six of its seven properties

Hotel Management

Crystalbrook Collection has bolstered its status as a sustainably-led hotel group by achieving EarthCheck recognition across six of its major properties in Australia. EarthCheck, a leading scientific benchmarking, certification and advisory group for sustainable travel, awarded Crystalbrook’s three Cairns hotels – Crystalbrook Flynn, Crystalbrook Riley and Crystalbrook Bailey – and Brisbane hotel Crystalbrook Vincent Silver certification, while Crystalbrook Byron and Crystalbrook Kingsley

Tourism 264
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Away Together, Celitech partner

Hotel Business

Away Together , a mobile application that brings all components of the travel industry together on one platform, has entered into a partnership with Celitech, an eSIM platform company focused on helping businesses offer affordable connectivity for travelers. “The second you touch down and your phone connects to a foreign tower, the exorbitant fees begin with your cellular provider,” said Al Fares, CEO, Celitech.

Consumer 116
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Can fitness be a primary booking driver?

eHotelier

The most successful hotel brands in the near future will be those that identify a growing demand and work to serve this desire with approachable and appropriate experiences. You should be developing a process for continual evolution of your fitness programming to capture a slice of this ever-growing pie.

Branding 119
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.