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Skift Take: After a controversy around hosting the Formula 1 race, the Super Bowl will be another test for how well Las Vegas handles mass sporting events.
In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.
Skift Take: Superyachts run by Marriott brand Ritz-Carlton are setting the pace in a new segment. If you're short on ideas for Valentine's Day, now's the time to drop a hint.
The Cornell Peter and Stephanie Nolan School of Hotel Administration announced today it has selected Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, as the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. The award will be presented at the Cornell Hospitality Icon and Innovator Awards ceremony in New York City on June 4, 2024.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the bra
The sales performance management activities that we are performing today are creating the results we are achieving today. Many or few, consistent or irregular, planned or impromptu, the sales performance management activities that we, as sales managers, use to motivate, train and hold our sales team accountable are at least partly responsible for the success or lack of success of those we manage.
In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf
In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf
Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can be a major point of differentiation for hoteliers. As such, understanding the latest F&B trends can help hotel owners/operators improve the guest experience and maximize ROI. From the latest healthy food options to different menu ideas, there are many ways for hoteliers to capitalize and leverage the latest trends into an […]
Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.
The newest Ritz-Carlton is official, joining the luxury brand’s portfolio of more than 100 hotels and resorts worldwide. Named The Ritz-Carlton Dallas, Las Colinas as of today, the 400-acre property is set in the rolling hills of a former family ranch just minutes from downtown Dallas.
Boutique fund manager Serene Capital has taken ownership of Adina Apartment Hotel Barrack Plaza at 138 Barrack Street in Perth’s CBD. On Wednesday January 31, the 100-key hotel became the 11 th asset in Serene’s flagship hotel fund, Serene Capital Hotel Fund 1, joining more than AU$850 million assets currently under Serene Capital management. Adina Barrack Plaza is the third hotel partnership between Serene Capital and TFE Hotels in Australia, following Vibe Hotel Perth Subiaco and Adina Service
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The dream of every dedicated sales leader and the key to achieving sales team excellence is understanding what drives and inspires their people to perform at their highest potential. What are the competencies and behaviors of those leaders who seem so talented at helping others achieve their very best? We rely on the pioneer and #1 sales management evaluation by Objective Management Group to help understand exactly what it takes to ‘motivate’ a sales team.
Creating a dedicated space or hashtag Social media advertising has risen to prominence as a formidable tool for ecommerce businesses. Advertising allows brands to broaden their reach, increase sales, and establish brand awareness. Platforms like Facebook, Instagram, Twitter, and LinkedIn, have millions have active users each day. Leveraging social media for advertising has the potential to revolutionize the success of ecommerce endeavors.
I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high turnover. What can we do to encourage employees to stay with us long term versus one year or less? Certainly, running a high-end luxury hotel is an exciting venture, but employee turnover can be a major concern.
Skift Take: Recognizing the need for a significant image overhaul, Saudi Arabia understands that reshaping perceptions is crucial for it to achieve its ambitious tourism goals by 2030.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hilton yesterday debuted Hilton for Business, a new, digital-forward travel program that empowers professionals running small- and medium-sized businesses to simplify travel management while enhancing rewards and discounts for their loyalty.
A AU$5 million recovery package aimed at driving visitation to Cairns and Far North Queensland in the wake of the devastating Tropical Cyclone Jasper and recent flooding has been welcomed by peak industry body Accommodation Australia. The Federal and Queensland State government initiative includes discounted airfares and accommodation which is expected to boost business for local tourism operators.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers.
Skift Take: China's opening up, but if the airlines don’t step up their flight game, we might be looking at even crazier airfare hikes with all these eager travelers.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Skift Take: Luxury travelers show a growing interest in particular types of travel, such as multi-generational private group trips, according to some of the leading agencies.
Skift Take: Hotel execs gathered this week to compare the sizes of their hotel pipelines. The companies with the largest hotel development forecasts were Marriott and Hilton, and the types of properties proving popular says a lot about their strategic directions.
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Skift Take: While some experts have no hope that the metaverse will last, some travel companies still see its potential, even if only as a marketing ploy.
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
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