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Events are a time for individuals to come together and learn something new. They’re a time for event planners to provide guests with an experience they’ll remember. In fact, 91 percent of event planners measure whether or not an event is successful based on attendee satisfaction, according to EventMB. What are some ways you can make sure to get attendees to your event, fill seats, and make it so as many people as possible can remember your event?
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What’s on the modern traveler’s mind in 2019? We turned to Deepak Shrivastava, co-founder of app Porter & Sail. The omni-channel platform provides travelers with all-in-one functionality—hotel recommendations and booking, upgrade enrollment, neighborhood guides, mobile check-in—before, during and after their trip. Spherical’s rolling out a partnership with the app, and recently sat down with Shrivastava to talk about how travelers are pushing the entire industry forward.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
In this episode of Suite Spot, we welcome in 2019 with several new year reputation resolutions for hoteliers. Ryan counts down the top 5 ways to make sure that your reputation strategy is off to a fast start and sets you up for success throughout the rest of the year. From top to bottom, these resolutions cover all things reputation, from recognizing which online reviews sites are at risk, to responding to every review.
En décembre, je vous annonçais un nouveau concept imaginé par Expérience Hôtel : vous nous posez des questions liées à des stratégies de commercialisation et nous y répondons sous forme d’une vidéo courte publiée sur le Web. Ainsi, nous sommes heureux de partager avec vous la première vidéo de cette rubrique ! Aujourd’hui, c’est Fabienne (directrice des hôtels France Albion et Helussi à Paris) qui nous demande « comment le RDPG impacte-t-il les anciennes lois que j’utilisais pour faire
Every independent hotel wants to boost its retention rates. Loyal, repeat guests play a crucial role in driving direct bookings, increasing revenue and generating free word of mouth marketing in the form of reviews and referrals.
Colorado property developer Ryan Diggins entered the hospitality world with a bang last year, opening the award-winning Ramble Hotel in Denver. Denver, Colorado, is booming. Cranes pierce the skyline—with its enviable Rocky Mountain backdrop—and the city’s cultural scene is undergoing a bona fide renaissance. One of the neighborhoods at the center of this activity is River North Art District, where former warehouses have become art studios, music venues and top restaurants.
In this episode of Suite Spot, we pick the brain of a true hotel review response expert. Kristeena Seckinger, who has responded to over 100,000 hotel reviews in her career, joins host Ryan Embree to talk about what it takes to be a successful hotel review response writer and shares some best practices for online review response. From the proper length of a review response to which sites are the most important to respond to, Kristeena covers it all regarding review response.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
In selling, properly qualifying a prospective buyer is crucial in order to move an opportunity through the pipeline and ultimately close in your favor. Highly effective salespeople do this through the art of asking great sales questions and not fearing the outcome if they challenge a prospect’s statement, or question, in order to gain clarity. In this blog, we cover the 3 things to remember about all prospects and how to fully understand and qualify their motivation to make a change.
Selling is a 'slight edge business' that is driven by one more phone call, one more prospecting effort, one more cold email outreach, one more social media push, and one more effort to build a new relationship and land a new client.
Prospecting for salespeople is often a struggle due to varying factors including their ability to stay committed to the process and overcome rejection.
Facing stalls and objections throughout the sales process is a common occurrence for many salespeople. What we find is that, often, it is due to ineffective qualifying and not asking for the prospects commitment to take action prior to presenting a solution. In this blog, we will cover the 10 common symptoms that suggest you may accept put-offs from prospects and how that is affecting the strength and quality of your sales pipeline.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
As we ease into 2019, it's the perfect time to turn over a new leaf (or 3) and think about your hotel's marketing goals for the coming 12 months and the tactics, strategies and best practices you're going to use to achieve them.
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