June, 2022

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What Making Assumptions in Sales Does to Your Success

Anthony Cole Training

Doing research and preparing for a prospect meeting so that you know what questions to ask is important. However, it is even more important to have a healthy level of skepticism and not assume anything about what they may or may not need.

Sales 275
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Why Blogging Is an Important Part of Digital Marketing

Social Hospitality

We’re well aware of how powerful digital marketing can be. You must be present online to remain competitive. That said, the rise of digital marketing means the market has become saturated with promotional content. This is why it’s important to look for digital marketing techniques that can actually work for your business. One often-overlooked technique is blogging.

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15 Audience Engagement Strategies That Actually Work

Social Tables

Audience engagement plays a significant role in the success of any event. Whether in-person or online, event organizers want attendees to pay attention and participate. In fact, more than 80% of marketing professionals believe that audience engagement is a key indicator of an event’s success. Expert event planners and organizers understand that choosing the right audience engagement strategies can make or break an event.

Events 149
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What Every Hotelier Should Know About Online Reputation Management

eTourism

Any hotel's priority is to satisfy its customers. However, a business's online reputation occasionally suffers even with the best customer service. Suppose a hotel guest posts a bad or fake review online for everyone to see.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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4 Show-Stopping Hotels That Master the Art of Being Kid-Friendly

Lodging Interactive

Nearly 9 in 10 parents are likely to travel with their children in the next 12 months, according to the Family Travel Association. It’s hardly surprising, then, that many properties are expanding their on-site offerings to include additional activities, facilities and room features specifically for children. Take inspiration from McConnell Marketing’s list of the […] The post 4 Show-Stopping Hotels That Master the Art of Being Kid-Friendly appeared first on McConnell Marketing.

Travel 52
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7 types de CRM, lequel choisir ?

Experience Hotel

Le terme CRM (ou GRC pour Gestion de la Relation Client en français) reflète de nombreux types de logiciels qui répondent à différents besoins. Quels sont les différents types de CRM ? De quelle solution avez-vous réellement besoin ? Depuis le début d’ Experience Hotel , près de 5 000 directeurs marketing, revenue managers, GM et propriétaires, représentant plus de 11 000 hôtels, nous ont contactés pour un “besoin de CRM”.

Market 52

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How can you have a career in tech? Don’t be afraid to ask!

SiteMinder

For many women, ‘tech’ can feel like an industry shrouded in mystery – elusive, jargon-filled, generally, dare I say…‘cloud’-y. It’s now been over 10 years since Marc Andreessen famously wrote about software ‘ eating the world ’, but the reality of what goes on behind the scenes (and on the screens) of the tech companies so central to our lives is still a mystery to the vast majority.

Scale 52
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15 Community Event Ideas That Bring People Together

Social Tables

Hosted in cities and towns all over the world, community events bring people together. Community events are perfect for promoting positive change, and there’s opportunity for improvement in every community. Ranging from locally-attended small-town chili cook-offs to massive national parades attracting tens of thousands of people, community event ideas come in all shapes and sizes. .

Events 147
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Improve Hotel ADR with Corporate Negotiated Rates & Local.

Belza

It is critical to understand the term Negotiated Rates in the hospitality industry. It is not a secret that any company will seek and acquire a more competitive rate from hotels the company consistently books. Though thi.

Hotels 52
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Staying on Par With Social Media Best Practices for Golf Resorts

BCV

Time to Tee Off The game of golf resort marketing is much like the game of golf itself. There is a lot of ground to cover and a couple of key strategies to keep in mind. Let’s break it down the way a golfer would look at a course: The Long Game, The Short Game, and Putting the Ball in the Hole. First, there’s the long game. This is when you are farthest from the hole, or in this case, a booking.

Resorts 52
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Menu Engineering: Everything You Need To Know

Catala Consulting

Table of Contents If you own or manage any restaurant, you’ve probably realized that there’s much more to your business than just making tasty food. Menu engineering is one of the biggest factors when it comes to menu success in restaurants, cafés and other food service outlets. What makes a good menu? How do you make sure it works for your business?

Sales 52
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Terminating “Think it Over”

Anthony Cole Training

In the profession of selling there is a response or an answer we are often confronted with that causes great distress, delays in decision-making, or loss of opportunities. That response is: “I need to think it over”. There are three major areas that "think it over" typically appear- the initial phone call, the first appointment, and the presentation.

Sales 254
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8 Vacation Rental SEO Tips To Help You Grow Organic Traffic In 2022

Q4Launch

This vacation rental SEO guide will help you optimize your vacation rental website and create successful SEO campaigns in 2022 and beyond. Many of the same principles can be applied across all your vacation rental landing pages and blog posts, so they will be more easily found by search engine users in your target market. It’s good to note here that creating new and optimized content on a weekly basis is critical to achieving long-term success with SEO.

Intent 52
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The Grantham Arms optimises revenue and sales channels with SiteMinder and MavREV

SiteMinder

The Grantham Arms, located in the heart of Boroughbridge in North Yorkshire (England), is known for its distinct vision of bringing a rustic feel and authentically-yorkshire hospitality to guests. Whether travellers are visiting for leisure purposes, or on business, the Grantham Arms is the ideal base for exploring the towns of Harrogate, Ripon and York or for those that want to take-in the stunning scenery in the North York Moors and Yorkshire Dales.

Revenue 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Maximizing Hotel Parking Revenue | Hotel Marketing

Belza

A property’s parking area and service is a vital part of a growing revenue even though it may be considered a nuisance. It often impacts the guests’ experience and determines their gratification on your property upon the.

Revenue 52
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Direct revenue increases by 300% at Hotel Forum

Bookassist

A client since 2015 the team at Hotel Forum has worked closely with Bookasist over the last 7 years enjoying a strong ROI on digital investment. New hotel director Maria Vittoria Troiani took advantage of the strong ROI, and made the decision to invest more, confident in the return she would get. The results have been phenomenal. “In addition to increasing traffic to the official website and acquiring new customers, we have increased conversion and direct booking revenue by 300%” It&

Revenue 52
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Metasearch: An Original Internet Paid Media Tactic That’s Here to Stay

BCV

What is Metasearch? Metasearch is one of those concepts that’s a powerful force, but is rarely mentioned by name. Put simply, Metasearch is a pay-to-play channel where a property buys ad placements on leading industry sites like Google (Google Hotel Ads), TripAdvisor, Kayak or Trivago to name a few. Those sites aggregate hotel room inventory from numerous channels.

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Relationship Selling is the Key to Your Sales Challenges

Anthony Cole Training

Most organizations and advisors have been working long term to be more customer-focused. The challenge is for advisors to be productive and assertive without coming across to customers as sales-driven. One of the key sales challenges is to stay focused on adding value and leading with relationship selling.

Sales 251
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Press Release: Richard Clostre has been appointed Director of Revenue & Strategy at Catala Consulting

Catala Consulting

Catala Consulting, ranking amongst the market leaders in the field of revenue management consulting, has strengthened its leadership team with the appointment of Richard Clostre as Director of Revenue & Strategy. Richard has joined Catala Consulting with more than 15 years of experience managing revenue management teams across the UK and Ireland.

Revenue 52
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Thailand’s hotel booking volumes reach 28-month high, led by Koh Samui

SiteMinder

Bangkok, Thailand – According to new data from SiteMinder, the world’s leading open hotel commerce platform, hotels in Thailand are now accepting their highest volume of bookings, compared to 2019 levels, since February 2020. SiteMinder’s World Hotel Index, the leading indicator of hotel reservation and guest arrival trends globally, displays that local hotels are receiving 84% of the bookings they were in June 2019 — a figure driven by the stability of the domestic market and the return o

Hotels 52
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Protect Hotel & Resort Revenue and Reputation with right Pest.

Belza

The hotel industry has witnessed many advancements in pest management practices. No longer are they practicing spraying the whole room using pesticides. Using more sustainable pest control alternatives has been proven sa.

Revenue 52
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Information Your Taskforce Company Needs to Help Identify the Best Candidates

Hospitality Taskforce

With summer quickly approaching, vacation season is already gearing up. Many guests are planning to go bigger than ever this year , so your property may require some extra assistance. If you want to ensure that your team is prepared to handle the increase in demand, it may be helpful to hire temporary hospitality staff. When your goal is to save time and avoid the frustration of hiring someone only to find out that they’re not the right fit, consider working with an experienced Taskforce company

Hiring 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The Evolution of Sentiment Analysis in Hotel Social Media

BCV

Tap Into Your Emotions For years, sentiment in social media was imprecise, especially when compared to human behavior. Think about it. When someone says, “It’s fine,” it can be interpreted with a lot of different meanings, depending on the context. Humans give clues about these meanings through body language and other cues that indicate the feelings behind what is being said.

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Understanding the Customer Buying Motives

Anthony Cole Training

Knowing and understanding your prospect's buying motives allows you to make better decisions on whether to engage and pursue a potential sales opportunity.

Sales 205
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Enhancing Your Guest Experience & Operations Across Your Hotel Portfolio

StayNTouch

What's New in Stayntouch PMS? Multi-Property Dashboard & Stats Enhancing Your Guest Experience & Operations Across Your Hotel Portfolio In the latest edition of What’s New in Stayntouch , we sat down with our Product Manager Bernd Barysch to discuss the recent expansion of the multi-property functionality for Stayntouch PMS. While Stayntouch PMS always contained a limited level of multi-property functionality, these latest updates allow hoteliers to manage their brands at the cha

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Hotel revenue forecasting: Definitions, models, and best practices

SiteMinder

As unpredictable as it can be at times (especially through the COVID-19 pandemic), forecasting is still an important part of running a hotel and being able to make strategic revenue management decisions. Table of contents. What is hotel revenue forecasting? Hotel revenue forecasting is a method that is used to help you determine your property’s future demand and revenue performance.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Analyzing Hotel & Resort Revenue Performance | Hotel Marketing

Belza

Examining the failures and attainments of your STAR report or your property's overall revenue can be challenging as there are many things to consider and look into. So, how do you study and get findings on your numbers?

Revenue 52
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Thousand Oaks Dentist 78232

Your San Antonio Dentists

A healthy and beautiful smile can make you feel confident daily, but it requires an excellent dentist. If you are looking for a dentist who will take the time to get to know you and your dental health, you will find her in Dr. Precious Thompson. Dr. Thompson is a Thousand Oaks Dentist 78232 passionate about dentistry and will ensure her patients have healthy teeth for a lifetime.

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Building Rapport in Sales

Anthony Cole Training

Building rapport in selling is really all about being caring and friendly, asking the right questions, and offering great advice and solutions. There are 5 competencies that make a salesperson strong at developing relationships in sales.

Sales 192
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Helios Hotels fulfils potential with SiteMinder’s hotel commerce platform

SiteMinder

With idyllic locations, right by the Mediterranean Sea in Spain, Helios Hotels have designed a new relaxing and healthy proposal to offer a unique experience, all these thanks to a team that strives to the maximum every day to make the stay unforgettable. Guest experience is paramount for the team at Helios. Digitising Helios’ processes using SiteMinder’s open hotel commerce platform has been vital to allowing the business to design holistic strategies centred around guaranteeing each guest a p

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.