February, 2024

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5 Hotel Physical Security Tune-Ups with Key Control for 2024

Lodging

The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.

Hotels 344
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Taylor Swift Might Be the Most Powerful Person in Travel

Skift Blog

Skift Take: Taylor Swift is a modern day Midas - everything she touches turns to gold. Fans can’t get enough of the Eras Tour, brought to cities around the world by one of the shrewdest business minds of a generation.

Travel 343
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TFE Hotels to open second Vibe in Melbourne at rebranded Docklands property

Hotel Management

TFE Hotels is set to open a second Vibe hotel in Melbourne, this time at the city’s developing Docklands precinct, following the rebranding of a 273-room hotel. From April 8, TFE Hotels will begin operating Vibe Hotel Melbourne Docklands and Storehouse Docklands restaurant, with new owners, MA Financial Group. Formerly the Sheraton Four Points, the 273-room hotel will deliver a strong upscale offering, a dedicated conference space; leisure facilities including a rooftop pool; and floor-to-ceilin

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Marriott announces first Marriott All-Inclusive in the Dominican Republic

Hospitality Net

Marriott International in the Caribbean and Latin America announced today the latest addition to its All-Inclusive by Marriott Bonvoy portfolio with the signing of Marriott Miches Beach, An All-Inclusive Resort, currently the Sunrise Miches Beach Resort in Dominican Republic. Set to undergo a conversion process commencing in the second quarter of 2024, the resort is slated to open its doors under the Marriott Hotels brand in the first quarter of 2025.

Resorts 279
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Why sustainability matters to hotel guests, staff and the environment

eHotelier

Let’s take a look at the intersection of technology and sustainability in the hotel industry to examine how these practices not only benefit the environment but also contribute to a positive Return on Experience (ROE) for both guests and staff.

Hotels 126
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The Importance of Benchmarking in Hotel Management

Refine

In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for The post The Importance of Benchmarking in Hotel Management appeared first on Revfine.com.

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Ex-Google Marketer Takes Tourism Ireland’s Top Job

Skift Blog

Skift Take: Google is a key pillar in destination marketing. So it's interesting that Ireland tapped one of the tech giant's execs to be the new leader of its tourism strategy.

Tourism 327
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TFE signs new-build Adina in burgeoning Brisbane suburb

Hotel Management

TFE Hotels has announced the signing of a 148-key new-build Adina hotel in Brisbane’s fast-growing inner north of Chermside. Set to open in 2025, Adina Apartment Hotel Chermside Brisbane will be designed by WMK Architecture and will offer an all-day dining restaurant; café/bar, spacious lobby and lobby lounge, a meeting room and conference space, gym, rainwater harvesting capabilities, and parking.

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Glamorous Silversands Grand Anse Introduces Silversands Beach House Grenada

Hospitality Net

Opened on 1st February 2024, Silversands Beach House Grenada - sister property to the glamorous Silversands Grand Anse and the brand’s latest endeavour in the Caribbean - is set to further cement Grenada’s status as the go-to Caribbean island this year.

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Sustainable strategies to enhance staff retention in hospitality

eHotelier

Creating a culture and building a strong people foundation in an organization can assist in developing an industry reputation that drives applicants to want to work for the employer and, as significantly, to maintain an internal community within a company that incentivizes and persuades employees not to leave.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Report: Privacy ranks as top hotel AI adoption concern

Hotel Business

According to SOCi Inc. ‘s AI Marketing Transformation Index, Part IV, 52% of U.S. digital marketing professionals list privacy as their top concern regarding the adoption of artificial intelligence (AI) for hotels. SOCi’s commissioned study of more than 300 digital marketers provides further understanding of AI utilization in marketing and future plans for its use.

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Leaning Into Labor Solutions

Lodging

LODGING Editor-in-Chief Dennis Nessler speaks with representatives from a diverse cross-section of the industry to discuss the current state of labor in the lodging industry. Participants discuss everything from the advantages of flexible pay and hours to technology advances, specifically the AI revolution, and how advances in those areas are impacting today’s workforce.

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FIFA World Cup 2026: New York/New Jersey To Host Final Game

Skift Blog

Skift Take: The 2026 FIFA World Cup's final match will take place in New York and New Jersey's MetLife Stadium. This could change the future of tourism to New York City and New Jersey.

Tourism 317
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David Mansfield elected Chair of Accommodation Australia

Hotel Management

Respected hotel industry leader David Mansfield has been appointed as the new Chair of the National Board of peak accommodation body, Accommodation Australia (AA). Elected at a board meeting in Sydney on Tuesday, Mansfield – who is Managing Director of The Ascott Limited for Australia – replaces outgoing Leanne Harwood, who announced her resignation last month.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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ibis ?stanbul ?i?li Welcomes Guests at a Prime Location

Hospitality Net

Offering an accessible, high quality and comfortable accommodation experience in more than 1260 locations around the world, ibis launches the first "Charlie’s Corner" restaurant concept in Türkiye with ’ibis İstanbul Şişli’.

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Proactively ensuring regulatory compliance for hotel managers

eHotelier

By prioritising compliance, we uphold guest safety, mitigate risks, protect our hotel's reputation, and contribute to environmental sustainability. Compliance also ensures a fair and inclusive workplace, strengthens our legal and professional standing, and fosters a culture of excellence and trust within our organisation.

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How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 10

Refine

Today's hoteliers want to increase their online bookings and revise corporate rates to a profitable market rate. Revenue management is a proven path to get there. This small hotel partnered with a revenue team and succeeded in doubling its revenue in two years and breaking into Tripadvisor's Top 10. Here's how. Revenue Management Boosts Online The post How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 10 appeared first on Revfine.com.

Revenue 119
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In Her Comfort Zone

Lodging

What initially inspired you to get into the hospitality business? When I was 18, I worked as a hostess at a restaurant my Uncle Vince managed. I did not like the restaurant business very much. Then, I got a job at a hotel in Philadelphia. I thought, ‘This is temporary until I find my dream job.’ The rest is history! Who were some of your mentors or role models, male or female, and what were […] The post In Her Comfort Zone appeared first on LODGING Magazine.

Business 312
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Announcing the Inaugural Skift Data + AI Summit: New York City in June

Skift Blog

Skift Take: This new event will bring together visionaries, CTOs, CIOs, and leaders driving change within travel to discuss how AI will unlock new value for consumers in travel and to showcase the work leaders are doing to create that future.

Consumer 317
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Key appointments: QT, The Ritz-Carlton Melbourne, W Sydney and more

Hotel Management

The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new General Manager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We are thrilled to have Rachael return to Marriott International,” said Marriott International Area Vice President, Australia, New Zealand and Pacific, Sean Hunt.

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TIME Hotels Unveils 770-Key Property in Makkah, Saudi Arabia

Hospitality Net

TIME Hotels, renowned for its management expertise and headquartered in the UAE, has officially launched its latest venture, the TIME Ruba Hotel & Suites, in Makkah. This opening is poised to enhance the city’s hospitality offerings, providing guests with an unparalleled mix of luxury, comfort, and cultural immersion.

Hotels 289
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How to design an efficient hotel kitchen

eHotelier

This guide will walk you through the essential steps to create a kitchen that meets the demands of a busy hotel environment, focusing on simplicity and functionality.

Hotels 124
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Crawford Hoying acquires Ohio Courtyard

Hotel Business

Crawford Hoying has acquired the Courtyard by Marriott Hamilton in partnership with international hotel owner, operator and developer Shaner Hotel Group. This is Crawford Hoying’s first hotel in Hamilton, OH, and 15th in the company’s portfolio. The 120-key property, located in downtown Hamilton near Marcum Park, offers more than 5,800 sq. ft. of event space, a 24/7 fitness center and an indoor heated swimming pool.

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Davidson Hospitality Unveils New Initiatives, Partnerships for DE&I Council

Lodging

Looking to build on a longstanding commitment to diversity, equity, and inclusion, Davidson Hospitality Group has unveiled some new initiatives and partnerships designed to reinforce its efforts. Kenny Imafidon, VP, operational excellence, recently detailed for LODGING the newly created DE&I Council he leads, the company’s continued investment in DE&I training programs and workshops, and a strategic partnership with the college-based National Society of Minorities in Hospitality (NSMH).

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Taylor Swift Uses Carbon Credits to Offset Private Jet Travel. Do They Work?

Skift Blog

Skift Take: Swift has come under scrutiny for her private jet usage as the wider aviation industry grapples with uncomfortable environmental questions.

Travel 339
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Exclusive: EVT signs Sydney ‘icons’ The Old Clare and Harbour Rocks Hotel

Hotel Management

EVT Hotels and Resorts has signed a deal with Invictus Developments to manage The Old Clare Hotel in Chippendale and Harbour Rocks Hotel in Sydney, under a new brand to be launched within the Independent Collection by EVT (ICbE) later this year. Announcing the partnership exclusively to HM , EVT revealed that there are plans to extend the partnership further, with experienced hospitality leader and former QT Canberra GM, Joel Gordon, appointed to oversee the multi-hotel collection as Group Gener

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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CETT Barcelona School of Tourism, Hospitality and Gastronomy wins European Mise en Place Cup 2024

Hospitality Net

The 16th edition of the European Mise en Place Cup (EMCup) took place on Sunday 4 and Monday 5 February in Maastricht. The theme of this edition was "When artificial intelligence meets human intelligence - The rise of a new generation". The winner of the EMCup 2024 is CETT Barcelona school of tourism, hospitality and gastronomy from Spain, followed by HIM Hotel Institute Montreux from Switzerland and Hotel Management School Maastricht, the Netherlands.

Tourism 264
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Google Hotel Ads bid strategies update: How will it impact your campaigns?

eHotelier

By embracing CPC bidding models and leveraging Google’s suite of advertising tools, hotels can position themselves for success in a post-cookie era while maintaining a commitment to user privacy and driving revenue growth.

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Key Features to Evaluate in a Booking Engine to Maximize Revenue

Refine

As the hospitality sector undergoes swift transformations, prioritizing convenience and tailored experiences for all travelers, the pivotal role played by Internet Booking Engines (IBEs) becomes undeniably vital. These digital tools have revolutionized hotels' operations, helping them achieve the dual goals of maximizing occupancy and revenue. 11 Most Important Booking Engine Features The hotel's success heavily The post Key Features to Evaluate in a Booking Engine to Maximize Revenue appeared f

Revenue 119
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Aimbridge Hospitality Updates U.S. Operations, Shifts Teams

Lodging

PLANO, Texas—Aimbridge Hospitality outlined plans to streamline its U.S. operations, including adding an Owner Relations team to its structure and moving to two focused operating divisions named Aimbridge Select and Aimbridge Full Service. The changes announced reflect the company’s pledge to deliver comprehensive management service. The addition of an Owner Relations team nods to the fast-paced environment hotel owners, asset managers, and hospitality brands face daily and looks to provide part

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.