July, 2020

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What Recruiting in the “New Normal” Looks and Sounds Like

Anthony Cole Training

The COVID-19 pandemic has brought about many changes. While some businesses have hit rock bottom, some are thriving and hiring at scale. Businesses in customer care, retail, healthcare, digital marketing, and online training industries are actively hiring because of the new market demands. But unfortunately, recruitment techniques that have been used for years aren’t the same anymore.

Hiring 199
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The Only Thing That Matters When Cold Calling

A Sales Guy

Too many salespeople miss amazing opportunities to improve their cold calling success and conversions. They waste time trying to build engagement or be liked. The key is to establish credibility as someone who can help them as quickly as possible. Cold calling is about establishing credibility as quickly as possible. The post The Only Thing That Matters When Cold Calling appeared first on A Sales Guy.

Sales 178
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9 Critical Beliefs of a Confident Salesperson

Anthony Iannarino

One of the variables to success in sales is self-confidence. You create a sense of certainty for your clients when you are convicted about who you are, your ability to help produce better results, and the advice you provide them. When you are not confident, you create a sense of uncertainty, your contacts wondering if they are taking too great a risk buying from someone who isn’t sure of themselves.

Sales 129
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54 – The Changing Traveler Experience: 2019 vs 2020

Travel Media Group

In this episode of Suite Spot, Ryan Embree reflects on some of the post-pandemic effects of our everyday lives when it comes to travel. Ryan recounts the significant changes to the traveler experience of a hotel stay in summer 2019 versus summer 2020. He talks about how hoteliers have adapted their websites, social media, and online reputation to meet the needs and expectations of travelers in the midst of a global pandemic.

Travel 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Secret Jobs in the Travel & Airline Industry | Travel Jobs You Never Knew About

Savvy Hotelier

Are you studying Hospitality Management? Don’t really see yourself working in hotels or restaurants? Trying to figure out a path for your career? Well, you’ve come to the right place! As a hospitality student how and future leader in the industry, this is how you can scope out roles you are interested in and put them on your career plan! Today, I am going to uncover career opportunities in the Travel and Transportation sector of the hospitality industry.

Travel 52
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La nouvelle option de Tripadvisor à activer sans plus tarder : « Travel Safe »

Experience Hotel

Chers lecteurs, S’il est vrai que la plupart des hôtels restent en grande difficulté depuis le début de la pandémie du COVID-19, de nombreuses plateformes tentent d’apporter leur soutien aux hôteliers, en mettant en avant leurs capacités à assurer une certaine sécurité. C’est le cas de Tripadvisor qui a récemment lancé l’outil « Travel Safe » pour aider les voyageurs à filtrer les établissements qui mettent en place un protocole de sécurité depuis leur réouverture.

Travel 52

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Parallels in Luxury Hospitality and Performance Marketing

Spherical

Written by Lori Kresse, VP of Integrated Marketing & Client Services, Spherical Marketing luxury hotels is both an art and a science. Guests have high expectations and are attracted to thoughtfully designed and inspired hotels. While your marketing ecosystem should reflect this premium caliber of service and design, the success of your digital presence cannot be sacrificed.

Market 52
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3 Simple Rules to Improve Objection Handling

Anthony Iannarino

Selling is a series of conversations and commitments. The more effective you are at having the necessary conversations and gaining commitments, the easier it is for you to win big deals. One of the ways you lose control of the conversation is by mishandling the objections your contacts throw at you when you ask them to agree to the conversations and commitments necessary to make a good decision about a new solution and a new partner.

Sales 129
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53 – Responding To COVID-19 Online Reviews

Travel Media Group

In this episode of the Suite Spot, we discuss what to do when your hotel receives an online review related to the COVID-19 pandemic. Host, Ryan Embree, is joined by review response expert and Respond & Resolve™ Product Manager, Kristeena Seckinger, who walks us through which COVID-19 red flags to watch out for in your hotel’s online reviews and how to handle them effectively and appropriately.

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Secret Careers in Restaurants | Restaurant Jobs You Never Knew About

Savvy Hotelier

When I was "just a waitress" , the only career path I could clearly see for myself was to work my way up to be a restaurant manager. But I didn’t want to be a restaurant manager. What then? This is part of a series on hospitality industry careers, where I reveal career and job options that you didn’t know about in ,, 11 hospitality industry sectors.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Target Driving Distance Travellers with These 3 Marketing Methods

eTourism

With travel restrictions in place, borders opening and closing and travellers more cautious than ever about going for a holiday, it's time for hotels to adapt!

Travel 52
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J’ai un RDV amoureux : Je vais lui montrer tous mes commentaires, positifs et négatifs

Experience Hotel

Chers hôteliers, Aujourd’hui, nous allons parlons d’amour, de rencontre et de “drague” ; et regarder ce que vous faites lorsque vous rencontrez une jolie fille (ou un très bel homme) – tout particulièrement votre comportement lors du premier rendez-vous. Que devez-vous faire pour le ou la convaincre de passer à la prochaine étape de votre relation ?

OTA 40
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Nine More Character Traits to Speed Results In Sales

Anthony Iannarino

My first book, The Only Sales Guide You’ll Ever Need , is really a competency model for success in B2B sales. The book contains two parts, the first part I titled “Mindset,” the second, “Skills.” There are nine individual chapters in the first half of the book and eight in the latter half. Let’s leave the skills for another post and focus instead on “Mindset,” which is a set of character traits.

Sales 123
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You Must Seek Opportunities Not Obstacles

Anthony Iannarino

If you pay attention to people that don’t yet have what they want, you will find different varieties of beliefs or mindsets. With nothing more than an observation of what they say and do, you can easily categorize them into two groups. The first group seeks obstacles, the second, opportunities. You need to know nothing else to predict which individuals will succeed in achieving their goals and desires and who will not.

Sales 121
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Best Way to Close Deals Faster

Anthony Iannarino

Many decades ago, the theory about how to close deals faster was to use a trial close, followed by increasing pressure, regardless of your prospective client’s objections (which were unresolved concerns). The most popular theory now is to improve your sales velocity, the speed at which you complete “the sales conversation.” The “sales conversation” is your sale process, and if you believe your prospective client has one, the steps that they think they need to decide

Closing 121
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7 Content Marketing Mistakes You Make on LinkedIn

Anthony Iannarino

LinkedIn was once a true professional social platform. The content was more CNBC and less Facebook and Twitter. As human beings, we want to share things that find interesting, even if they sometimes work against our more significant goals. If, however, you are using LinkedIn for business—and sales—you may want to make sure your content strategy is on point and not working against you.

Market 118
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The Right Way to Leave a Voicemail in Sales

Anthony Iannarino

There are very few reasons not to leave a voicemail when you are calling your prospective clients to ask them for a meeting. There may only be one reason you might hang up the phone without leaving a message. That reason is that you are going to redial their number later that same day. Other than that single reason, you should leave a voicemail. First, let’s look at why it is critical to leave a message, and then we’ll look at the components of an effective voicemail.

Sales 117
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When Do You Build Rapport?

Anthony Iannarino

Recently, someone shared with me a B2B sales training tool that directed the salesperson to spend the first ten minutes of a sales call building rapport with their contact before sharing an agenda and beginning the sales conversation they proposed when they asked their prospective client for their time. The direction was specific regarding the order in which things were to be done.

Sales 117
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Improving Your Effectiveness in the Sales Conversation

Anthony Iannarino

There are very few who would argue that B2B sales hasn’t undergone a radical change, especially when it comes to consultative selling , where two of the primary variables to success is providing the context that would help a prospective client see something invisible to them and the advice as to what they should do to produce better results. The idea that one is a sense-maker requires that they have the business acumen and situational knowledge to provide the context and counsel their clients.

Sales 115
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Dismantling the Stereotypes of Sales and It’s Leadership

Anthony Iannarino

There is a certain variety of sales experts who write as if salespeople, sales managers, and sales leaders are all from central casting for movies like Glengarry Glenn Ross or Boiler Room , movies that define the sales stereotype of self-oriented, manipulative, and high-pressure sales. They write as if salespeople don’t know how to sell, as if all their leaders exhibit bad behaviors and bad beliefs, treating their sales force as nothing more than a means to an end.

Sales 112
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Leadership Competencies to Help Your Team Improve

Anthony Iannarino

In The Only Sales Guide You’ll Ever Need , I started with a list of character traits I called Mindset because I believe that who you are is more important than what you do, including the skills that make up the rest of the book. I am writing a book for sales leaders, and I am afraid that there isn’t going to be enough room for the list that follows, even though these character traits are every bit as important as what is in the book.

Sales 112
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A List of the Best Prospecting Strategies

Anthony Iannarino

You know how important it is that you acquire meetings with your prospective clients. You are also acutely aware that getting a meeting is rarely easy, and it is something that takes time and an effective approach. It’s vital that you have a strategy for prospecting that results in you sitting down face-to-face or ear-to-ear or video face to video face (as may be the case).

Sales 112
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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How Do I Get My Prospects to Respond to My Email?

Anthony Iannarino

One of the most frequent questions about prospecting is some variation of, “How do I get my prospective client to respond to my email?” The question itself carries a lot of information, as does the frequency with which it is asked, both of which offer some guidance for those who want better prospecting results. Making Prospecting Easier.

Sales 109
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How to Test the Value of Your Insights

Anthony Iannarino

By now, you know that you need to have real and valuable insights to share with your client as a way to create value for them. How do you know when and if the insights are on point and effective? Let the following tests guide the development of your perspective and the advice you offer your clients. Do your insights provide your prospective client something they don’t already know?

Sales 105
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What Salespeople Already Do Now

Anthony Iannarino

This post is part two, the first part being Dismantling the Stereotypes of Sales and Its Leadership. The ideas here are a response to some of the criticism recently posted by people who write about sales and selling. We Care About Our Clients. Many write about sales as if all who sell treat their clients as a means to an end. In writing about sales and the profession, they suggest salespeople are doing something to their clients, not for their clients, with their clients, and to benefit their cl

Sales 103
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How to Change Your Mental State Now

Anthony Iannarino

When my three children were tiny, like all small humans, they would put themselves in a “ negative ” or “unproductive” state. They would work themselves up to the point that they were angry or crying. If you have children, you’ll no doubt recognize the behaviors I am describing. One of the things that make children little tyrants is their desire to have what they want is so strong that they actively work to change their parent’s state.

Events 103
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Relationship Selling and the Value of Intimacy

Anthony Iannarino

The number of people who wish to remove the relationship from sales doesn’t ever seem to decline. I attribute most of it to the Silicon Valley ethos. It resembles your Uncle Enrico’s get rich quick schemes by paying no taxes or the 8-Minute Abs programs he buys from late-night television advertisements to develop his beach muscles. There is nothing more human than wanting something without having to do the work, which is why so many find that success eludes them.

Sales 103
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Is It Possible to be a Trusted Advisor and Carry a Quota?

Anthony Iannarino

Everyone has been under a great deal of pressure throughout 2020, but some seem to be fraying around their seams. Two weeks ago, a troll hassled me on Twitter, which happens on that particular platform. Today, a troll attacked my friend, Charlie Green , on LinkedIn, of all places. Charlie wrote a piece on The Biggest Trust Myth of All Time , and the troll went after Charlie, suggesting that one cannot learn to be a trusted advisor, something about which I care deeply enough to defend.

Intent 99
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What Your Prospective Client Needs from You

Anthony Iannarino

Many people write about salespeople as if it was still 1978 when salespeople were more likely to use a high-pressure approach and when it was customary to straight pitch their prospective client. Most of what they write sets up a straw man that suggests that salespeople haven’t evolved over the last four decades, which is not only true but something that generally means they don’t spend time with salespeople.

Sales 98
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8 Ways You Can Improve Your Sales Forecast

Anthony Iannarino

You may have heard some sales leaders call the “ pipeline ” something like “pipe-lies.” You may also be familiar with forecasted closing dates as “Hopeium.” Under the very best of circumstances, forecasting can still be incredibly difficult. When there is greater uncertainty, it can seem impossible. However, some factors can help you dial in your sales forecast, moving you closer to what is true, even if you don’t like the truth your forecast reveals.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.