May, 2023

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4 Things to Know About the Future of the U.S. Hotel Market

Hotel News Resource

Hotels still face many challenges, including the ongoing talent shortage and the slow return of large business meetings and events - the bread and butter for many urban properties. However, leisure travelers, especially those taking drive vacations or traveling domestically, and trends in remote work, continue to fuel growth.

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Choice Hotels Explores Buying Wyndham: Report

Skift Blog

Skift Take: It's unclear if talks between the two largest U.S. operators of non-luxury hotels are earnest. But even the idea that Choice Hotels is interested in a merger speaks volumes about how the sector is becoming a scale game.

Scale 346
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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

Revenue 290
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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New Management Company Aperture Brings Growth Plans Into Focus

Lodging

Intent on considerably expanding its third-party management portfolio and positioning itself for growth through a potential acquisition, Banyan Tree Management recently relaunched as Aperture Hotels. Led by President/CEO Charles Oswald, Atlanta, Georgia-based Aperture Hotels represents what he describes a “whole new company.” For over a year, Oswald held the same position for Banyan Tree Management, which had served as the management arm for Banyan Investment Group and its portfolio of 15 proper

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The Ultimate Personal Touch

Hotel Management

Accor has launched Handwritten Collection, a portfolio of hotels that offer an intimate and stylish experience. The Handwritten Collection portfolio is expected to reach more than 250 hotels by 2030. Accor is growing it’s hotel portfolio with the addition of a new brand – Handwritten Collection – a global portfolio of bespoke hotels offering an intimate and stylish hospitality experience.

Branding 264

More Trending

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Interview: Airbnb CEO On How Its Service Will Radically Change With AI, By Next Year

Skift Blog

Skift Take: The AI-driven Airbnb is coming, so watch its trajectory of launches later this year and mid next year. Chesky promises it will be a whole different service by next year.

Services 345
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Cryptocurrency adoption in the hotel industry

eHotelier

Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.

Business 128
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Nobu Hospitality Expands into Lisbon

Hospitality Net

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

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Must Start Somewhere: Sourcing the Next Big Ideas in Lodging Tech

Lodging

Ambitious entrepreneurs in lodging technology innovation are motivated by a passion to improve the industry, companies, people, and maybe even the world. Driven by a desire to succeed, they work tirelessly to secure the funding, backing, and press necessary to transform their fledgling idea into a thriving business operation. But how do these ideas start?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Meet the Sommelier: Camilla Luzzi, The Ritz-Carlton, Perth

Hotel Management

With curated wine experiences in high demand, HM spoke to hotel sommeliers to get an insight into key trends in the world of wine. Here, The Ritz-Carlton, Perth Sommelier, Camilla Luzzi, shares an insight into her role and discusses the wine experience at the hotel’s new Club Lounge. The Ritz Carlton Perth Club Lounge Bar How did you get into this area?

Tourism 264
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How to Create Thriving Hospitality Teams in the Post-pandemic World - By Sarah Diehl

Hotel News Resource

Today, job candidates are not only less plentiful but also less experienced, and the new labor force requires hospitality operators to do more with less. Industry-leading employers are finding creative ways to attract quality talent, invest in employee development, and capture labor efficiencies in their business models, but some hospitality operators are struggling to adapt.

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A Growing Influencer Class Attracts a Larger Piece of Destination Marketing

Skift Blog

Skift Take: As the social media influencer industry evolves and matures, destination marketing organizations are, in turn, taking them seriously as agents in their efforts to grow visitation.

Market 341
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How Generative AI is transforming travel marketing

eHotelier

Here is a closer look at how generative AI will impact travel marketing along with examples of its potential applications in hotels, destinations, restaurants, cruise companies and airlines.

Marketing 122
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hyatt Announces the Opening of Four New Bulgarian Resorts

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

Resorts 264
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IHG Announces Jolyon Bulley as Americas CEO Successor

Lodging

InterContinental Hotels Group (IHG) announced that Jolyon Bulley will succeed Elie Maalouf as Americas CEO. Bulley is currently IHG’s CEO for the Greater China region, and also the group’s transformation lead for Luxury & Lifestyle. The appointment follows the announcement on May 5 that Maalouf will become IHG’s group CEO on July 1 following Keith Barr’s decision to step down to return with his family to the United States.

Hotels 277
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Salter Brothers acquires five luxury boutique hotels in NSW

Hotel Management

Australian-owned global fund manager Salter Brothers is growing its luxury hotel portfolio with the acquisition of Escarpment Group’s five boutique properties in NSW. The portfolio, totalling 237 rooms, includes hotels and estates located across tourism hotspots the Blue Mountains and Hunter Valley regions. Parklands Country Gardens and Lodges, Blackheath Lilianfels Resort and Spa (89 rooms), The Hydro Majestic Hotel (84 rooms), Echoes Boutique Hotel (14 rooms), Parklands Country Gardens and Lod

Tourism 264
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Steps to a Superior Hotel’s Online Presence

Refine

Before a guest sleeps a night in your hotel, you can be sure they’ve evaluated your online presence. Social feeds, websites, blog posts, and reviews are the digital touchpoints travelers use to get a feel for the guest experience at your property as they consider a stay. In this article, you’ll learn how to rise The post Steps to a Superior Hotel’s Online Presence appeared first on Revfine.com.

Travel 116
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Booking Holdings Sees Next-Gen AI as Advancing the Connected Trip

Skift Blog

Skift Take: Any changes the next wave of artificial intelligence might bring will not be instantaneous. Booking Holdings has time to act to sustain its current position in online travel.

Travel 339
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Best practices to improve hotel maintenance management

eHotelier

Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.

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The Benson Hotel and Faculty Club Opens in Colorado

Hospitality Net

The Benson Hotel and Faculty Club, a new boutique hotel, has opened as the hospitality center for the nationally recognized University of Colorado Anschutz Medical Campus in Aurora. Long considered the gateway to the Rockies, Aurora has evolved into Colorado’s biotech hub and a health and life sciences research center. The Benson Hotel, a Preferred Hotel & Resorts member, lies conveniently between downtown Denver and Denver International Airport.

Hotels 264
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MMI Assumes Management of Cambria Suites in Fort Mill, South Carolina

Lodging

FLOWOOD, Mississippi—Officials of MMI Hotel Group (MMI) announced the company has assumed management of the Cambria Suites in Fort Mill, South Carolina. This 127-room Cambria Suites joins a portfolio of properties that are managed and/or owned by MMI, including The King and Prince Beach & Golf Resort on St. Simons Island, Georgia; Mission Inn Resort & Club in Howey-in-the-Hills, Florida; and The James Madison Inn boutique hotel in Madison, Georgia.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Video: Voyages lights up Uluru with Wintjiri Wiru drone show

Hotel Management

Three years in the making and with an investment in excess of AUD$10 million, Voyages Indigenous Tourism Australia has brought ancient storytelling to life using state-of-the-art technology to create Wintjiri Wiru, a fully-immersive light and sound experience with Uluru as its backdrop. With two shows per night from 10 May, more than 1,100 drones will take to the skies to depict a chapter of the ancient Mala story from Kaltukatjara to Uluru.

Scale 264
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ChatGPT and Generative AI - How Hotels Benefit Today - By Alan Young

Hotel News Resource

I don’t use chatbots. 60% of millennials say they have used chatbots. 70% of them say they had a positive experience, (via Forbes) but for me, I have just not engaged with them, until now. With the meteoric rise of ChatGPT over the past few months and with major travel companies like Expedia embracing them, I have become somewhat of a convert.

Travel 115
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Tourism Boards Expect New Marketing Insights From Google Analytics Update

Skift Blog

Skift Take: Tourism boards are always trying to keep up with how visitors are finding and interacting their content. The Google Analytics update should make this easier. Hopefully, they can actually capitalize on the new information.

Tourism 325
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Website design and UX trends for 2023

eHotelier

Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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UNWTO Hosts Executive Training on Tourism for Rural Development in Middle East Middle East

Hospitality Net

Under the theme ’Tourism for Rural Development: A Practical Approach to Strategy and Product Development’, the three-day session was held at the UNWTO Regional Office for the Middle East in Riyadh to address the underlying needs for continuous skills development for ensuring up to date learning, adaptation, and innovation.

Tourism 264
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Hilton Reports Q1 2023 Financial Results

Lodging

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2023 financial results. Metrics from the results include: The post Hilton Reports Q1 2023 Financial Results appeared first on LODGING Magazine.

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Accor to open 132-room Novotel in ‘Melbourne’s second city’

Hotel Management

Accor has signed a deal with asset management company APH Holding to introduce a new-build Novotel in the Melbourne suburb of Box Hill. The 132-room Novotel Melbourne Box Hill, which is set to open in January 2025, will feature conference and events facilities including a 200-capacity ballroom, as well as an all-day dining restaurant, lobby bar/café and rooftop bar.

Retail 264
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Prizeotel Dublin to Open Q1 2025 in Ireland

Hotel News Resource

Located on James Street in Dublin, prizeotel Dublin will be situated in the 'Liberties' area, one of Dublin's oldest and most historic neighborhoods just outside of the medieval walled city, dating back to the twelfth century.

Hotels 115
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.