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In today's blog post, we discuss the technique of going for the "No" early in the sales process. It may seem counterintuitive, but countless studies have shown that humans desire what they can't have.
Robin Dunbar is a British scientist. You may recognize the name if you are aware of one of his primary insights, something called Dunbar’s number. Dunbar has studied evolution, including early humans and primates, and discovering human beings can manage about 150 relationships. The price for maintaining and managing these relationships requires time, effort, and an understanding of the connections between them.
A sales discovery meeting is by far the most important part of a sales process. There is no more important element to selling than the discovery process. Yet, too many salespeople fail at it. They get lost in the questions. They meander from topic to topic, desperately searching for some simple problem or issue they can attach their product to, in order to quickly get to the demonstration or presentation part of the sale.
In this episode of the Suite Spot, we discuss the stories and sentiments that we have been hearing from our hotel partners across the country who have been impacted by COVID-19. Host Ryan Embree is joined by Client Success & Operations Manager Edwin Pomales to discuss how his team has evolved their conversations with our partners to support hotels along the path to recovery.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The coronavirus has negatively impacted the hotel industry in different ways, but one of the many online marketing methods that is proving to be more important than ever is email marketing.
The hotel industry has had a major shock to its system due to COVID-19 pandemic. Whether this has changed your plans to sell or hold a hotel in portfolio, you will want to know these pricing strategies. Myth # 1: The higher I price my hotel, the more money I will get for it Market conditions have just changed very rapidly from a seller’s market to a buyer’s market.
You have a specific experience. Let’s assume it is a negative experience. You have to communicate this experience, so you create or find a concept to allow you to explain it to someone else, while trying to make sense of it yourself. Here is an example: You lose a big deal you believe you should have won. Your client told you that your competitor provided them a lower price, one significantly less than yours.
Newly Renovated Beachside Hotel & Suites Brings a Fun and Fresh Vibe to Cocoa Beach. COCOA BEACH, Fla., May 15, 2020 – Following a 10-month, $5.9 million makeover of its Cocoa Beach property that included a complete rebranding, Innisfree Hotels officially opens its newly renovated boutique hotel doors on Florida’s Space Coast. Formerly known as the Quality Inn & Suites Port Canaveral, the strikingly updated Beachside Hotel & Suites has been returned to its sixties glory, giving off a
The number one rule in selecting internships while studying hospitality management or tourism degree is this: Get as much experience as you can in as many different areas as you can before you graduate. There are three reasons why you should not specialise when studying hospitality management: Competitive advantage Understanding the whole industry More experiences Let’s get straight into the good stuff.
In this episode of the Suite Spot, host Ryan Embree is joined by TMG's Product Director Patrick O’Brien to discuss the role that online reputation plays during COVID-19. Ryan and Patrick break down the influential power that online reviews are playing in consumer’s booking decisions during this time and the potential negative and lasting impact a bad review today can have on your business.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Chers hôteliers, Je n’ai pas écrit depuis plus deux mois car, comme vous, cette situation extrêmement inattendue m’a accaparé. J’ai dû mettre toute mon énergie à la gérer et faire en sorte de pouvoir encore être présent une fois la crise terminée. Pendant ces deux derniers mois, j’ai pu donner de nombreuses conférences, j’ai participé à des Webinars et échangé avec des dizaines de professionnels de l’industrie hôtelière.
There is a push for more people to work from home, the proponents suggesting it is better for the company, better for the employee, and better for the quality of their outcomes. They suggest that people who work from home have fewer distractions, that they are happy, and that companies can save a lot of money by eliminating what they spend on office space.
Forces hiding in the shadows are now making moves that threaten you. Anonymous sources are reporting on their actions and plans, offering you a warning, and suggesting that you prepare yourself for a very different future, one that isn’t going to be good for you. Here are some sales conspiracy theories you may be believing: 1. Your competitor wins because they compete on price.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
These things are within your control. Focusing on the things that are within your control is the best response to a world that is out of control. Sleep: If you want to feel a lot better, have much more energy, be a lot more productive, and do better work, there may not be anything more important than getting a good night’s sleep. We underestimate how important sleep is to our overall health and our performance.
You don’t want to be a vendor. The word suggests that you offer something for sale, like a vending machine. You also don’t want to be a preferred vendor, even if that means your dream client gives you more of their business than someone else. It might sound—and feel—better to be described as a supplier, another word that suggests the transactional relationship, one in which you supply something that your clients or prospects need.
This is no time to shrink. It isn’t time for you to allow yourself to get small. Even though the world has been on fire for months and it’s been difficult to do meaningful and purposeful work, it’s time to get back to normal. How could I forget the many voices who loudly and proudly proclaim that you are required to accept a “new normal,” one less than the old normal?
What you communicate to your clients says a lot about what kind of salesperson you are. The things you believe your prospective client is going to be interested in, and what you think they’ll find compelling is a window into what they can expect from you—as well as how likely you are to win their business. All sales conversations are not created equal, some being extremely valuable to your client , while others are missing the mark completely.
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Regression is easier than growth. It’s easy to lower your standards , reduce your effort, and accept something that is “good enough,” a standard you might describe as mediocrity or passable. It’s much more challenging to envision a higher standard, do the work to create that standard, and maintain the new state you have created for yourself.
The great value of the pessimist is that they remind us of what is at stake, what we value, the things that matter most. The pessimist believes everything they fear will eventually come true, even if there is no evidence to support their assertions, and even if there is evidence to the contrary. The future, as far as the pessimist is concerned, is a dystopian nightmare, a cross between a Mad Max movie and a JD Salinger novel.
A checklist does not only tell you what to do to create a specific result, but it can also put things in the right sequence. Here is a handy checklist you might use to help you pursue success with some practical notes to guide your journey. Know What You Want : The first reason people don’t often create the results they want in their life is that they never do the work to decide what they want.
We are right at the jumping-off point of “The Negativity Fast,” a program I am providing in a Facebook group to help those who want to become less negative and more positive, starting with identifying all the sources that reinforce their negativity. One who only consumes negativity has no chance of being anything other than negative, and doing so, sharing their negativity with others, infecting them with the same.
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The senior sales leader said, “When I have the right team, I will train them.” The words he used betrayed his feelings about his sales team, that he didn’t feel that they were competent in their roles. He believed investing in this particular team wasn’t worth investing in, and that he was better waiting until he could assemble something like the cast of characters in an Avengers movie to train, coach, and develop them.
Over the past few months, you have given your attention over to something that, while being utterly and entirely out of your control, demanded your attention. More still, it demanded that you respond. If you are a leader , it may still be commanding your time and your attention, requiring you to make decisions without any conceptual framework or experience base from which to make them.
Now that many people are working from home, there is a greater need than ever to be your own boss. There is no one there to provide you guidance, and even though we have tools and technology that can help us stay connected to our peers, including our managers and leaders, you are mostly alone. You are left mainly to your own devices (an interesting word that might now be read as literal).
It is a difficult time. It’s hard to make sense of the senseless. Here, I am going to endeavor to share something of value without pointing directly at the current events that caused me to share them as a way to broaden the importance of this writing, making it applicable not only to today but also to future scenarios. I recently had a conversation with a friend about our different projects.
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Success is something that you attract by developing yourself into the kind of person that could produce the result you call success. If there were a rule for becoming successful, it would sound something like what Michaelangelo is purported to have said when asked about the statue, David. He said that he merely had to chip away all the things that didn’t look like David.
Recently, a post on LinkedIn proposed a scenario, with the author soliciting opinions as to how one would solve the challenge. The situation is pretty simple, and here is a summation: The salesperson works on a deal for months, and the client tells them they are the preferred partner. The salesperson has been clear on the investment from the very start, only to show up to get ink on paper to have the client ask for a massive discount.
Selling is a complex, dynamic, human interaction. Most people—including most salespeople—don’t find it to be easy, starting with the first commitment, the commitment for time to explore change. Most organizations leave their sales force to figure out how to improve their performance, even though their experience provides evidence that this is a poor strategy.
You have the choice to step into your fear and the fray , doing your part, making whatever difference you might make, or shrink in the face of adversity, withdrawing, withholding, and waiting things out. You can decide to go forward despite the unimaginable challenge facing you (and us), pushing through and making whatever adjustments necessary to set things right.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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