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Thou shalt always remember to ask questions and listen. This commandment is critical if you truly want to be a great salesperson. This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Watch Commandment #7 now!
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateways. PERSPECTIVE Awe has an amazing capacity to bring people together. It helps us feel more connected to people and humanity as a whole. Awe trigger experience […].
A honeymoon is a pivotal moment for newlyweds to start their new life together. Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. One of the favorite choices for newly married couples in Indonesia is Qunci Villas Lombok. Qunci Villas is one of the pioneer boutique hotels in Lombok that has been in business since July 2003.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Food and beverage (F&B) data is considered a gold mine in the hospitality industry. From the moment your guests make an online reservation, to the time they leave your restaurant, your POS system or an advanced reservation platform generates valuable guest data. In this article, you'll learn how to use F&B data to improve guest. The post How to Use Food and Beverage F&B Data to Increase Hotel Revenue appeared first on Revfine.com.
Through Q3, the U.S. hotel industry has exceeded 2019 (pre-pandemic) RevPAR levels by 6.4%, based on data from STR. The recovery narrative continues to be centered around room rates, according to PwC ‘s U.S. Hospitality Directions: November 2022. While occupancy through Q3 was 3.8 points below the same period in 2019, ADR had increased 12.8%. Following over two years of travel constraints, the U.S. government significantly eased restrictions earlier this summer.
Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.
Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.
EU: According to a recent Q3 report from Lodging Econometrics, hotel conversions across Europe stand at an all-time high of 324 hotels comprising 46,977 rooms. The Europe Hotel Construction Pipeline Trend Report found that at the close of the third quarter, Europe’s hotel construction pipeline stands at 1,600 projects of 258,476 rooms. There are 790 projects currently under construction, and in the next 12 months a further 408 are planning to get underway. 462 projects have been recorded which a
Hotel Marketing is only effective if the execution is done right. It’s all about how the message is being communicated, how it is sent to future & existing guests plus how well are your campaigns planned? The core of a good hotel marketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience.
BWH Hotel Group has opened two properties in North America. The SureStay Plus Hotel by Best Western South Bend Notre Dame debuted in South Bend, IN. The newly renovated hotel features 85 guestrooms with 50-in. flat-screen televisions, microwaves and mini fridges. Amenities include a 24-hour fitness center, guest laundry facilities, meeting facilities, a business center with complimentary printing and faxing, complimentary hot breakfast and free wireless internet.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
US: At Mine Hospitality, a Miami-based hotel management company, has raised $6 million from Enduring Ventures. Founded in January 2021 by Samuel Raccah and Matteo Soldatini, At Mine Hospitality and its subsidiaries operate 250 units across locations in Miami, Fort Lauderdale, Key West, and San Diego. The company aims to offer guests an experience that blurs the line between hotel and Airbnb, and so far has hosted more than 30,000 guests.
Travelers' online behavior has changed significantly since the beginning of the pandemic. Today, potential guests are researching and booking travel plans many months in advance and are prioritizing hotel websites with detailed and relevant information that is easily accessible to them. With this return to travel, there is also a return of online competition from.
AAA predicts 54.6 million people will travel 50 miles or more from home this Thanksgiving. That’s a 1.5% increase over 2021 and 98% of pre-pandemic volumes. This year is projected to be the third busiest for Thanksgiving travel since AAA started tracking in 2000. From theme park destinations to metropolitan areas, Americans are crisscrossing the country this Thanksgiving.
Considering problems that the technology can solve in the day-to-day areas of the hospitality business, it’s clear that adopting hotel tech is no longer a nice-to-have, but a must-have to stay competitive.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
No matter the circumstances, some tasks in a hotel have to be done daily to keep operations smooth and the business on track. The role of the night auditor fits that description with its high level of responsibilities at unusual hours, to empower daytime operations to flourish. In this post, we answer the question “just what does a hotel night auditor do?
InterContinental Hotels & Resorts , part of IHG Hotels & Resorts’ Luxury & Lifestyle Collection , has launched 10 exclusive non-fungible tokens (NFTs) in collaboration with British contemporary artist Claire Luxton. A joint first for both, each NFT is inspired by the beauty of global travel using the natural flora and fauna signature to the artist’s work to illustrate the brand’s storied heritage and far-flung destinations, both report.
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“Thank you is the best prayer that anyone could say. I saw that one a lot. Thank you expresses extreme gratitude, humility, understanding.” – Alice Walker The bed sheets are crisp. The bathroom is sparkling. The mini fridge is stocked to perfection. Sometimes, there’s even an exciting amenity like complimentary chocolate or a local magazine […] The post Showing Gratitude to the Housekeeping Staff appeared first on HotelsByDay.
[SPONSORED CONTENT] Payment software company Flywire outlines some key considerations for easing the booking and payment process. Booking.com’s 2023 travel predictions yield some gems for accommodations providers. Travellers are placing top priority on getting out of their comfort zones in booking their 2023 trips. At the same time, there’s a competing thread in the research that they still want a pretty comfortable travel experience.
Thanksgiving is just about here and this season projects to be a busy one. CNN reports that this Thanksgiving “is expected to be the third busiest since AAA started tracking travel volume in 2000.” This increase in travel (airline, car and public transportation) will result in an increase in bookings as families converge across the country. It is one of the last truly busy time periods for the hospitality industry before the downtick of activity from the winter season.
Splendid Hospitality, one of the UK's fastest growing privately-owned hospitality management companies, has expanded its portfolio with the new Mercure Dumfries Cargenholm House, due to open 5 December 2022. Located close to the historic market town of Dumfries yet surrounded by countryside, the hotel offers an idyllic getaway for a break in coastal Scotland.
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Nettoyer sa base de données clients consiste à vérifier chaque donnée afin de s’assurer que les informations sont encore valables, et qu’elles n’existent pas en double. C’est un travail de fond indispensable pour communiquer avec ses clients, les fidéliser, et potentiellement effectuer des campagnes marketing. Comment faire ? Quelles données garder ?
UK: Wild Thyme & Honey, a boutique hotel located in the Cotswolds, has appointed Simon Stanbrook as general manager. With over 24 years of hospitality experience in management and front of house roles with several boutique hotels and country inns across the country, Stanbrook is now responsible for the day-to-day running of Wild Thyme & Honey and its adjoining pub, The Crown at Ampney Brook.
Pyramid Global Hospitality has added two hotels to its portfolio, the 55-room/unit Pine Mountain Ski & Golf Resort in Iron Mountain, MI, and the 55-suite Four Seasons Island Resort in Pembine, WI. The hotels are owned by Storie Co. , an Indianapolis-based development, asset management and investment firm specializing in hotel and resort properties.
The Anam Mui Ne, a resort with 127 elegant rooms and suites, a sublime design inspired by Vietnam’s Indochine era and prime beachfront location will celebrate its grand opening in January next year.
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UK: Staff at three hotels in Cork have qualified as green managers after being awarded the Certificate in Environmental Sustainability Management in Hospitality. . The certificate is a follow on programme from the Fifty Shades Greener (FSG) environmental programme. Earlier this year, FSG in partnership with the Confederation of Tourism & Hospitality created and launched the Level 4 certification in environmental sustainability management, which is registered by Ofqual.
IHG Hotels & Resorts (IHG) has appointed Peter Palli as SVP, property, owner and stay experience products & platforms. In this role, he leads the team responsible for developing technology solutions that enhance the on-property experience, create operational efficiencies for hotels and drive returns for owners. This includes IHG’s guest reservation system, developed in partnership with Amadeus.
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