Anthony Cole Training

NOVEMBER 14, 2024

There are few responsibilities in life more important than being a coach, whether for a sports team, teaching mastery of a musical instrument, or serving as a sales coach. Consider the impact a coach has on their students: helping them uncover problems, discover opportunities, enhance their approach, improve their skills, and achieve success. This also makes coaching one of the toughest roles, as those responsible for it often juggle numerous other tasks daily, including operational, administrat

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Lodging

NOVEMBER 14, 2024

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.

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Sales Business Hospitality Marketing 338

Skift Blog

NOVEMBER 14, 2024

Skift Take: Now that Marriott International has doubled in size over a decade, it saw an opportunity to rethink its organization and restructure for efficiency.

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Hotels 336

Hospitality Net

NOVEMBER 14, 2024

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

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Digital Marketing Construction Business Marketing 318

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotel Management

NOVEMBER 12, 2024

Rydges Gold Coast Airport Hotel has been acquired and settled by Star Hotels, a division of Star Group, Queensland’s largest independently owned and operated pub and liquor retail group. The sale, for an undisclosed amount, follows an exclusive off-market, invitation-only campaign. The airport hotel represents Star Group’s second hospitality investment on the Gold Coast and adds to its expanding portfolio, which includes 50 licensed venues, over 115 retail liquor outlets, and six accommoda

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Average Daily Rate Retail Tourism Hotels 249

Lodging

NOVEMBER 12, 2024

With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.

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Revenue Hotels 299

Hospitality Net

NOVEMBER 14, 2024

The hospitality industry has long struggled with fragmented data locked away in isolated systems. But recent advances in technology are helping hoteliers achieve something that was once difficult: centralized, accessible data. This new wave of data connectivity allows hotels to securely integrate insights from all facets of their operations in near real-time, giving them control over their data and the ability to access it when and how they want.

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Hotel Management

NOVEMBER 14, 2024

Marriott Bonvoy has secured an exclusive multiyear contract extension with Tennis Australia which will see its return as the official hotel partner for the Australian Open and official lead-in tournaments around the country. Marriott Bonvoy will host some of the biggest names in tennis, VIP’s and tournament officials across its portfolio of hotels including The Westin in Melbourne and Perth, The Ritz-Carlton in Melbourne and Perth, W Hotels in Melbourne, Sydney and Brisbane, Sheraton in Melbourn

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Lodging

NOVEMBER 11, 2024

While “big box” hotels and major resorts often employ dedicated security personnel, the staff budget for smaller properties typically does not allow for those roles, especially with the rising wages brought about by the labor shortage. Thus, building a “security culture” among all onsite staff is even more critical at smaller hotels. Advocating this method is Klaudio Simic, vice president of operations for Practice Hospitality.

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Skift Blog

NOVEMBER 11, 2024

Skift Take: The airline industry is still facing its share of challenges, and here are some issues keeping executives up at night.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hospitality Net

NOVEMBER 14, 2024

WATG, the preeminent leader in integrated luxury hospitality design since 1945, spotlights five emerging trends that will shape Asia Pacific’s hospitality industry in 2025 and beyond.

Hospitality 299

Hospitality 299

Hotel Management

NOVEMBER 11, 2024

IHG Hotels and Resorts is set to introduce its Voco hotel brand to the Sunshine Coast under an agreement with Sydney-based developer Felix Capital, as the region gears up for the arrival of the 2032 Olympic and Paralympic Games. The new 153-key Voco Maroochydore Sunshine Coast, located within a mixed-use development on Ocean Street, is slated to open in 2028.

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Resorts Accommodation Branding Pipeline 147

Lodging

NOVEMBER 15, 2024

DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.

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Skift Blog

NOVEMBER 14, 2024

Skift Take: Despite initial pushback from DMOs on adopting generative AI, leaders in the sector say it's imperative to move forward.

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Branding Tourism Market Marketing 311

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

NOVEMBER 11, 2024

As the hotel industry becomes increasingly digital, payment facilitation is evolving into a critical area of focus. Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk. Hoteliers are increasingly optin to integrate a payments platform directly into the hotel’s Property Management System (PMS).

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Hotel Management

NOVEMBER 11, 2024

Ennismore’s is gearing up for the Australian debut of Mondrian Hotels and Residences in 2025 with the opening of Mondrian Gold Coast. Located on the beachfront at Burleigh Heads, the new property stands at 24 floors, offering guests expansive ocean and hinterland views. Since its launch in Los Angeles in 1996, Mondrian has established itself as a ‘forward-thinking’ lifestyle brand, led by visionary designers and dreamers.

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Lodging

NOVEMBER 14, 2024

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly, either via a hotel’s website (23.5 percent) or by contacting the property by phone or email (13 percent). This figure exceeds the global average of 27 percent, and rises to 57 percent among those over the age of 60.

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Travel Hotels 288

Skift Blog

NOVEMBER 11, 2024

Skift Take: By 2030, direct digital bookings will surpass online travel agencies as the dominant distribution channel, generating over $400 billion in global hotel gross bookings.

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Travel Hotels 312

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Branding

Hospitality Net

NOVEMBER 13, 2024

Skift Research came with its much anticipated Hotel Distribution Outlook 2024. In this report, based on the wishes of both branded and independent hoteliers surveyed, Skift Research predicts that by 2030, direct digital channels will have overtaken the OTAs as the dominant distribution channel for hoteliers: $409 billion of hotel gross bookings are expected to come from direct digital channels, compared to just $333 billion from OTAs.

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Are Morch

NOVEMBER 10, 2024

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation.

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Hospitality Hotels 130

Lodging

NOVEMBER 13, 2024

WASHINGTON—Fifty-two percent of U.S. travelers are planning overnight trips for leisure in the next four months, and hotels remain the top lodging choice for both leisure (45 percent) and business travelers (59 percent), according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Sixty-six percent of U.S. travelers are more likely (25 percent ) or equally as likely (41 percent ) to stay in a hotel […] The post AHLA: Hotels

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Business Travel Hotels 264

Skift Blog

NOVEMBER 15, 2024

Skift Take: The Airbus A321XLR looks set to reshape the economics of international flying for airlines and provide greater point-to-point connectivity.

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Business Travel 299

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hospitality Net

NOVEMBER 13, 2024

Design Hotels, the community-driven portfolio of nearly 300 independent hotels, today announced its second annual Further Forecast trend report, which explores travelers’ growing desire to build deeper connections, and how this is shaping their expectations of experiences—and in turn, the future of travel.

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Forecasting Travel Hotels 264

Hotel Management

NOVEMBER 14, 2024

The Princes Gate Hotel Group, led by Auckland-based investor Cindy Hao, has appointed Capstone Hotel Management to operate three of its boutique properties in Rotorua. The three signings include luxury properties The Black Swan Lakeside Boutique Hotel and Hana Lodge, as well as the historic Prince’s Gate Boutique Hotel. “We are thrilled to add these boutique Rotorua properties to our management portfolio and drive efficiencies across hotel operations,” said Capstone Hotel Management Founder and

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Lodging

NOVEMBER 15, 2024

ALPHARETTA, Georgia—In celebration of National Career Development Month in November, Atrium Hospitality announced the graduation of the inaugural class of WomenRISE, the company’s female hotel general manager development program. WomenRISE kicked off in February 2024 and wrapped up in October of this year. Work is underway to select the next group of future GMs for career development in 2025.

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Hospitality General Manager Management Hotels 173

Skift Blog

NOVEMBER 15, 2024

Skift Take: Bangkok is where some of the most inspiring development is happening. Anyone in the hospitality business should take note.

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Hospitality Branding Business Hotels 299

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

NOVEMBER 14, 2024

Set to debut in early 2025 as part of The Unbound Collection by Hyatt, this story-worthy hotel serves as the second Hotel La Compañia property to open in the La Compañia Hotels & Resorts portfolio.

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Resorts Hotels 263

Hotel Management

NOVEMBER 12, 2024

Accommodation Australia CEO James Goodwin is hopeful of a busy holiday period for hotels despite cost-of-living pressures. STR’s latest data market report shows September 2024 occupancy was stable despite slowing growth, standing at 72.7% up just 0.6% on September 2023 (72.1%). Year-to-date occupancy across the country was at 70.4% compared to 68.7% in the first nine months of 2023.

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Lodging

NOVEMBER 15, 2024

WASHINGTON—As projected for election week, the U.S. hotel industry reported negative year-over-year performance comparisons, according to CoStar’s latest data through Nov. 9, 2024. U.S. Hotel PerformanceNovember 3-9, 2024Percentage change from comparable week in 2023:Occupancy: 62.6 percent (down 3.5 percent)ADR: $156.11 (down 0.1 percent)RevPAR: $97.73 (down 3.5 percent) Among the Top 25 Markets, Las Vegas saw the largest increases across each of the three key performance metrics: occupan

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Skift Blog

NOVEMBER 12, 2024

Skift Take: United Airlines, Delta Air Lines, and IAG have all been working with Apple on how to incorporate the tech into their baggage tracking strategies.

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Advertiser: ALHI

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Travel